Chase Buchanan
Hampton Hill, TW12
4.8/5, 80 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
£When we opened our Hampton Hill office back in 1998, it was partly because this was an area many of our Twickenham clients were moving to and it seemed a natural progression for us as an office network. The area is a little more affordable than Twickenham & St Margarets, so we ... show more £When we opened our Hampton Hill office back in 1998, it was partly because this was an area many of our Twickenham clients were moving to and it seemed a natural progression for us as an office network. The area is a little more affordable than Twickenham & St Margarets, so we see great benefits from having the local offices and working together. Fantastic schooling, the open spaces of Bushy Park and a friendly high street with a diverse selection of independent shops, make for a great family area and that£s why so many of our staff live here too.£

John Sawyer, Sales Manager
j.sawyer@chasebuchanan.london

Lianne Gregory, Lettings Manager
l.gregory@chasebuchanan.london

Opening Hours
Address

Chase Buchanan
101 High Street
Hampton Hill
Middlesex
TW12 1NJ
020 8941 7576

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £248,500 £985,000
Lettings 100% 91% £750 £2,695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 36 3 18 1 4 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“Ellie...”

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Aug 10,2019
Minithumbup
By: 'Meredith Bennett'
Aug 10,2019
0 people found
this helpful
We could not thank and praise Ellie (Lettings team) more highly. Ellie was professional, courteous and accommodating. We expressed a strong and very keen interest in a property to let and Ellie then efficiently arranging not 1 but 2 separate viewings within 4 hour timescale, then worked and ...
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Was this helpful? Yes
By: Chase Buchanan
Aug 12, 2019
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Hi Meredith, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear how impressed you have been with Ellie. I know that she will be delighted with your feedback. All the best, Chase Buchanan ...

“102 Wensleydale Road, Hampton...”

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Apr 21,2019
Minithumbup
By: 'Irene Crapnell'
Apr 21,2019
0 people found
this helpful
The very professional, friendly and efficient Hampton Hill team ensured that we received the best advice and guidance in selling our property. They also went the extra mile in always being available, should we need them....
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Comment on agent fees
Good
Was this helpful? Yes
By: John Sawyer
Apr 29, 2019
View all comments (1)
Thank You for your kind words. I would like to wish you all the best with onward move. Kind Regards John ...

“Excellent Experience...”

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Nov 27,2018
Minithumbup
By: 'Phil'
Nov 27,2018
0 people found
this helpful
Met with Juliana to see a few properties advertised, from initial meeting she was extremely professional and made the whole experience a really positive one and wanted to ensure I found the right property for me from the brief I gave her. Couldn't recommend her ...
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Comment on agent fees
The fees were transparent and upfront and around what id expect to pay. No hidden costs
Was this helpful? Yes
By: Lianne Gregory
Nov 27, 2018
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Hi Phil, I'm so pleased to hear Juliana found you the perfect property. Good luck in your new home! ...

“Mr...”

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Nov 27,2018
Minithumbup
By: 'Leonard'
Nov 27,2018
0 people found
this helpful
I am very grateful that we had someone like Juliana to deal with, she was very very helpful and easy to talk to from start to finish, great stuff...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Lianne Gregory
Nov 28, 2018
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Hi Leonard, Thank you for your kind words. I'm pleased to hear your move was seamless from start to finish with Juliana! Enjoy our new home! ...

“Professional and friendly...”

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Nov 26,2018
Minithumbup
By: 'Local architect'
Nov 26,2018
0 people found
this helpful
We have just sold an island property which was unmortgagable and had access by boat only. Anna, Jordan and John were most professional and helpful with all the prospective buyers explaining the difficulties. We've completed now and I recommend Anna and the team highly....
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Comment on agent fees
The agents fees were very reasonable.
Was this helpful? Yes
By: Chase Buchanan
Nov 27, 2018
View all comments (1)
Thank you for your review, we are delighted to hear your kind feedback on Anna and the team. If we can assist you in anyway in the future, please do not hesitate to get in touch. You know where we are! ...

“Anna Masters...”

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Nov 09,2018
Minithumbup
By: 'Chrissie Hunter'
Nov 09,2018
0 people found
this helpful
Anna was at all times professional but approachable and was willing to go that little bit further in order to assist in both the successful sale of my bungalow and purchase of my flat. I was also given valuable advice on all matters related to ...
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Comment on agent fees
I think the fees are satisfactory
Was this helpful? Yes
By: Chase Buchanan
Nov 14, 2018
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Thank you for your review Chrissie. We're glad that you had a positive experience with us and please get in touch should you need any further assistance! ...

“Juliana was professional and very helpful...”

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Nov 06,2018
Minithumbup
By: 'Susan'
Nov 06,2018
0 people found
this helpful
I had the pleasure of dealing with Juliana at Chase Buchanan In Hampton Hill and she made my search process so much easier. She was very professional and all the advice she gave was useful. I would definitely recommend!...
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By: Lianne Gregory
Nov 15, 2018
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Dear Susan, We are so pleased to hear that Juliana made your search easier. I hope you are very happy in your new home! Any questions along the way, please feel free to contact us. Best wishes, Lianne Gregory ...

“Fantastic service - would highly recommend!...”

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Oct 17,2018
Minithumbup
By: 'Simon H'
Oct 17,2018
0 people found
this helpful
We recently sold our house and bought another through Chase Buchanan, Hampton Hill. Our chain was not straightforward but Chris and John at Chase did an incredible job of keeping everything on track. These guys are straightforward, work hard and communicate effectively. Definitely far better ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Chase Buchanan
Oct 18, 2018
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Hi Simon,Thank you for leaving such a gleaming review! We really appreciate your feedback and its lovely to know that you found the service from John and the team excellent. Should you need any further assistance please do not hesitate to contact us! ... ...

“Great "Old School" Estate Agent...”

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Oct 12,2018
Minithumbup
By: 'Hampton'
Oct 12,2018
1 people found
this helpful
From start to finish, John and his team were enthusiastic,understanding and polite. There were no "sales pressure" tactics you get from certain Estate Agents in the area, we felt they were working for us, not their pockets....
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Comment on agent fees
In these modern times where you can sell via an "online agent" at a much greater price, it is hard to justify the agents fee. However, we felt John and his team really earn't the fee, even after instructing a joint agent a few months in, they powered through with the viewings and eventually secured a sale. We are unsure as to what the outcome would have been if we had gone with an online company - You get what you pay for?..
Was this helpful? Yes
By: Chase Buchanan
Oct 18, 2018
View all comments (2)
Thank you for leaving your review! We really appreciate your feedback and its lovely to know that you found the service from John and the team excellent. Should you need any further assistance please do not hesitate to contact us! ... ...

“Great service...”

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Aug 07,2018
Minithumbup
By: 'Adam'
Aug 07,2018
0 people found
this helpful
I was very happy with the service I got from Reece. I had a few bits of bad luck in finding the right property (not related to him or Chase Buchanan I might add), but he never gave up, was always on the lookout. What ...
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Comment on agent fees
Was quite reasonable, no issues.
Was this helpful? Yes
By: Lianne Gregory
Aug 16, 2018
View all comments (1)
Hi Adam, thank you for your kind words. I'm pleased to hear you found the right property with us. We hope you are very happy in your new home. Thanks, Lianne Gregory ...

“Reece Honeyball...”

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Jul 30,2018
Minithumbup
By: 'Andy'
Jul 30,2018
0 people found
this helpful
Very competent and responsible person, he give to me all information on time, very helpful he explained me every thing step by step, fully recommended....
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Comment on agent fees
Very good agent
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By: Lianne Gregory
Jul 31, 2018
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Hi Andy, Thank you for your review. We are pleased to hear Reece impressed. Best of luck in your new home. Thanks, Lianne ...

“Lettings...”

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Jul 10,2018
Minithumbup
By: 'KB'
Jul 10,2018
0 people found
this helpful
Having recently rented my flat through Chase Buchanan I found Lianne and all the staff at the branch to be professional and supportive with regular updates and advice at all stages. Would highly recommend this estate agent....
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Comment on agent fees
Found the fees to be a on par with other agencies.
Was this helpful? Yes
By: Chase Buchanan
Jul 11, 2018
View all comments (1)
Hi KB, Thank you very much for posting your positive review, we are delighted we were able to secure you new tenants again and hope that we have proven that our fees are in line with our excellent service. Kind regards, Chase Buchanan ...

“Quick and efficient...”

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Jul 03,2018
Minithumbup
By: 'Mark'
Jul 03,2018
0 people found
this helpful
Reece ensured every detail was dealt with quickly and efficiently making the whole experience seamless and stress free for me....
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By: Lianne Gregory
Jul 06, 2018
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Hi Mark, I am really pleased to hear Reece made your experience stress free. If there is anything else you need, feel free to contact us. Thanks, Lianne ...

“Friendly and efficient...”

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Jun 27,2018
Minithumbup
By: 'Diana Mart'
Jun 27,2018
0 people found
this helpful
I have recently signed a new contract for a 2 bedroom flat in Teddington. As soon as the flat was listed I got an appointment for the next day, had the viewing and in 2 days already had the agreement done....
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Comment on agent fees
Good
Was this helpful? Yes
By: Lianne Gregory
Jun 29, 2018
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Hi Diana, Thank you for taking the time to give your feedback! We are so pleased to hear of your positive and speedy experience at Chase Buchanan. We hope you are settling well into your new home. Thanks, Lianne ...

“Very supportive and helpful...”

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Jun 15,2018
Minithumbup
By: 'Jonathan'
Jun 15,2018
0 people found
this helpful
My fiancee and I had a really good experience with Chase Buchanan recently. Firstly they were very helpful in finding us properties that were in our parameters and getting us viewings very quickly. Then once we had found the flat that we liked Lianne was ...
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Comment on agent fees
The fees were as expected.
Was this helpful? Yes
By: Lianne Gregory
Jun 19, 2018
View all comments (1)
Hi Jonathan, Thank you for your feedback. I am very pleased we got you moved in and yourself and your Fiancee are enjoying your new home! If there is anything we can do in the future do not hesitate to contact us. Best Wishes, Lianne ...

“Professional and Helpful...”

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Jun 14,2018
Minithumbup
By: 'Sarah'
Jun 14,2018
0 people found
this helpful
Reece was very helpful throughout the process of finding our apartment. He was in constant communication making the process as easy and efficient as possible. I would highly recommend Reece and Chase Buchanan to friends and family....
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By: Lianne Gregory
Jun 19, 2018
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Hi Sarah, Thank you for your feedback on Reece Honeyball, it is great to hear you would recommend him! We hope you are very happy in your new home! Thanks again, Lianne ...

“Above and Beyond...”

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Jun 14,2018
Minithumbup
By: 'Felix'
Jun 14,2018
0 people found
this helpful
Reece has been extremely helpful in our search for an apartment in Hampton. He gave us plenty of time during the visit and answered every question, then he assisted us every step of the way, ensuring a smooth process. I would highly recommend Reece and ...
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Was this helpful? Yes
By: Chase Buchanan
Jun 26, 2018
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Thank you for your review Felix, We are very pleased to hear that the process was smooth with Reece looking after you. Good luck with your new home. ...

“Lettings...”

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Jun 13,2018
Minithumbup
By: 'Lee & Debbie'
Jun 13,2018
0 people found
this helpful
Excellent service, Ellie was extremely helpful and professional from beginning to end, and assisted us with our difficult circumstances, we could not have done this without her. I would definitely use Ellie and Chase Buchanan again....
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Comment on agent fees
Fees were standard and what we expected to pay.
Was this helpful? Yes
By: Lianne Gregory
Jun 19, 2018
View all comments (1)
Dear Lee & Debbie, Thank you for your 5 star review about Ellie. We are very pleased to hear you found her extremely helpful and professional. Best of luck in your new home. Thanks again, Lianne ...

“Very professional...”

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Jun 13,2018
Minithumbup
By: 'Charlee'
Jun 13,2018
0 people found
this helpful
Really quick and easy to communicate with and will try to answer all questions within minutes of email. Reece has been professional, friendly and understanding of how stressful moving a family can be. I couldn't thank him enough for all the help he has given ...
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Comment on agent fees
Agent’s fees are fair
Was this helpful? Yes
By: Lianne Gregory
Jun 20, 2018
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Dear Charlee, thank you very much for your kind words about Reece. We are very happy to hear you are pleased with his help so far. Thanks, Lianne ...

“Excellent service...”

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Jun 12,2018
Minithumbup
By: 'Beth and Vicky'
Jun 12,2018
0 people found
this helpful
We are extremely happy with the 10/10 service received from Chase Buchanan, we went to view the property and within 2 weeks we where ready to move in. The process was quick, easy and very thorough. Any questions that we had where answered professionally and we feel ...
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Comment on agent fees
Agents fees where reasonable and the break down was explained very clearly
Was this helpful? Yes
By: Lianne Gregory
Jun 20, 2018
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Hi Beth & Vicky, we are so pleased you were both happy with the professional service and the speed of the process. I hope you have now settled in well to your new home. Thanks, Lianne ...

“Excellent, friendly service!...”

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Jun 12,2018
Minithumbup
By: 'Grace'
Jun 12,2018
0 people found
this helpful
Ellie was extremely helpful and informative. She made sure we were completely happy and was very approachable when we had questions about the property. We could not have had a better experience. Thank you!...
read full review
Comment on agent fees
The Agent's fees were fair.
Was this helpful? Yes
By: Lianne Gregory
Jun 20, 2018
View all comments (1)
Thank you for your review, Grace I am very pleased to hear your experience with Chase Buchanan and in particular Ellie could not have been better! Best of luck with the move! ...

“Don't show up...”

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Jun 08,2018
Minithumbdown
By: 'Erika'
Jun 08,2018
0 people found
this helpful
Simply didn't show up at viewing,after calling them they told me ' Sorry, I thaugt somebody told you that the flat had gone under offer.' Absolutely irritating that they think you have time for wasting hours of your work day....
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By: Lianne Gregory
Jun 19, 2018
View all comments (1)
Dear Erika, I would like to apologise for the confusion. We always try to exceed our customers expectations and I am sorry you felt we hadn't on this occasion. If you wish to discuss this further, please feel free to call me on: 020 8941 7576. Thanks, Lianne ...

“Terrific Service...”

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Jun 04,2018
Minithumbup
By: 'PMH'
Jun 04,2018
0 people found
this helpful
Have to say, Lianne and her team are first-class. The service is friendly and efficient, and they provide you with regular feedback which allows a Landlord, if necessary, to be proactive. I really can't rate them highly enough....
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Comment on agent fees
Without a doubt, as a professional Landlord the service they offer is invaluable.
Was this helpful? Yes
By: Lianne Gregory
Jun 04, 2018
View all comments (1)
Thank you so much for your kind words and if there is anything else we can do, as always just let us know. Thanks again, Lianne Gregory ...

“Excellent...”

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Apr 13,2018
Minithumbup
By: 'Hamptonresident'
Apr 13,2018
0 people found
this helpful
John, Jordan, Chris and the team have succeeded where others have failed and we are very satisfied with their considerable efforts on our behalf. They kept us informed of developments and were friendly and professional at all times....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: John Sawyer
Apr 13, 2018
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Thank You for your kind words ...

“Outstanding Service...”

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Apr 12,2018
Minithumbup
By: 'J K Lewis'
Apr 12,2018
0 people found
this helpful
We gave a very difficult brief in respect of the tenant that we required and Reece managed to find the perfect one. The tenancy required some negotiation, which he handled extremely well. Thank you for a job well done and I would certainly use your ...
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By: Lianne Gregory
Apr 12, 2018
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Dear John, Thank you for your kind words and we are very pleased to hear you are happy with the service you have received so far. We look forward in continuing to provide you a great service through our management team. Best wishes, Lianne ...

“Chase sold our property in a very professional way, we were very impressed with the service we received, we were well informed at all times and all om...”

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Apr 12,2018
Minithumbup
By: 'Bill & Lorraine'
Apr 12,2018
0 people found
this helpful
Chase sold our property in a very professional way, we were very impressed with the service which we received, a very good all round experience...
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Comment on agent fees
Good
Was this helpful? Yes
By: John Sawyer
Apr 12, 2018
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Thank You for your kind words. ...

“Helpful and positive approach...”

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Apr 06,2018
Minithumbup
By: 'Alev Akcos'
Apr 06,2018
0 people found
this helpful
Breda was very helpful from the beginning of our property search. She was aware of our needs and showed us carefully picked properties. During contract stage we had some problems and she did her best to solve them. Thanks to her now we have settled ...
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Comment on agent fees
It is a bit high.
Was this helpful? Yes
By: Lianne Gregory
Apr 10, 2018
View all comments (1)
Hi Alev, Thank you for your kind words and feedback on Breda. We hope you are very happy in your new home. If we can help in any other way, do feel free to contact me. Thanks, Lianne Gregory ...

“Fantastic Service!...”

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Mar 23,2018
Minithumbup
By: 'Dale'
Mar 23,2018
0 people found
this helpful
I have been looking around at rental properties for a couple of months now and saw a great flat in the Hampton area. Breda showed me around the flat and was polite and understanding. She was patient whilst answering my questions and it was greatly ...
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Comment on agent fees
Agent's fees were reasonable and were clearly defined.
Was this helpful? Yes
By: Chase Buchanan
Apr 07, 2018
View all comments (1)
Hi Dale, Thank you very much for taking the time to leave your review. We are happy to hear that you received such a great service from Breda and the lettings team. Should you need any further assistance please do not hesitate to get in touch. ...

“I have been letting properties with Chase Buchanan, Hampton Hill, ......”

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Mar 12,2018
Minithumbup
By: 'Gianni Amasanti'
Mar 12,2018
0 people found
this helpful
I have been letting properties with Chase Buchanan, Hampton Hill, for the past 14 years. I have always found Breda and Lianne to be professional and proactive. In Breda and Lianne Chase Buchanan have two of the best letting agents in the local area. If you ...
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Was this helpful? Yes
By: Chase Buchanan
Mar 12, 2018
View all comments (1)
Hi Gianni, What a wonderful review, we are very proud of our service and Lianne & Breda are a big part of this. Thank you for taking the time to comment and your loyalty is very valued. Warm regards, Chase Buchanan ... ...

“Professional and friendly service from Lianne made the whole process ......”

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Mar 11,2018
Minithumbup
By: 'Michael & Msura'
Mar 11,2018
0 people found
this helpful
Professional and friendly service from Lianne made the whole process of getting our new rental property seem simple and stress free....
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Comment on agent fees
Reasonable and competitive fee.
Was this helpful? Yes
By: Chase Buchanan
Mar 12, 2018
View all comments (1)
Hi Michael & Msura, Thanks a lot for leaving your review. It's great to hear that you felt you received a great service from Leanne and felt supported throughout the process. Should you need any further assistance please do not hesitate to contact us! ... ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:27 PM 29/07/2016 by Fiona Oakley

Awards won by Chase Buchanan, Hampton Hill TW12 1NJ


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