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Charters Estate Agents

2 Jewry Street Winchester
Hampshire
SO23 8RZ

01962 830880
Website not available

Properties for Sale
Properties to Rent

“Economical with the truth...”

Sep 20,2018
Minithumbdown
By: 'DEB'
Sep 20,2018
1 people found
this helpful
They somehow "forgot" to tell me that completion would not be until 3 months after I had paid a 10% deposit to exchange, after the solicitors they recommended (The Partnership) had assured me completion would take 1 to 2 weeks. The house was also with other agents, ...
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Was this helpful? Yes
By: John
Sep 23, 2018
View all comments (1)
Yes, this is Charters all over. They say they are different from other agents......yes.......much worse......liars ...
Nov 15,2017
Minithumbdown
By: 'HampshireTenant'
Nov 15,2017
7 people found
this helpful
Absolutely appalling agency, with zero respect or regard for tenants. There is an arrogance and superiority held by staff members, they seem to feel they are above their customers. I moved into a pricey house 2 months ago, and it's been a constant fight with ...
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Comment on agent fees
Expensive - around £450 for what basically included one viewing and a £25 credit check. And lots of lies and misrepresentations about the property.
Was this helpful? Yes
Oct 16,2017
Minithumbdown
By: 'Winchester Resident'
Oct 16,2017
7 people found
this helpful
Absolutely shocked at the customer service received by this estate agency. Frequently would not respond to email queries and when an important appointment was messed up at their end they refused to apologise and made continuous excuses. Whenever we had a complaint or query (there ...
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Comment on agent fees
Standard
Was this helpful? Yes
By: John
Sep 23, 2018
View all comments (1)
I am not surprised. I too had no response to e-mails, the telephone would ring and ring and when I questioned something they had done they refused to admit their mistake despite me having a screenshot of it. Liars! ...
Jun 24,2017
Minithumbdown
By: 'Jane Robertson'
Jun 24,2017
5 people found
this helpful
Terrible agent, refused to let me view a property because they were chock a block to quote the idiot I spoke to. I went to the property anyway and the owner told me Charters had advised him an hour before there was no interest, it ...
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Aug 12,2016
Minithumbdown
By: 'Wintonian'
Aug 12,2016
6 people found
this helpful
*value your home at well above current prices, let you think that they can achieve those prices and then when the first offer comes in, negociate totally on behalf of the purchaser. They have no loyalty to their customers, they are only interested in their ...
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Comment on agent fees
Average high st prices
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 20% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £478,000
  • Max: £695,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 0 1 0 1 0 1

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Charters Estate Agents, Winchester SO23 8RZ


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