Charters Estate Agents
Chandlers Ford, SO53
4.4/5, 13 reviews
85% recommended
Chandlers Ford lies seven miles south west of Winchester and 5 miles north east of Southampton. The area was once covered in woodland, heathland and water meadows, criss-crossed by many rivers and streams that drain into the Solent. It consists of several distinct areas each with its own character and is ... show more Chandlers Ford lies seven miles south west of Winchester and 5 miles north east of Southampton. The area was once covered in woodland, heathland and water meadows, criss-crossed by many rivers and streams that drain into the Solent. It consists of several distinct areas each with its own character and is now a conurbation of some 21,000 people.

Chandlers Ford has recently been listed as one of the most desirable places to live and work in the UK, Economists placed it sixth in the list of British towns or cities with the best quality of life. Tucked between Southampton and Winchester there are plenty of recreation areas, schools, shops and eateries.

Opening Hours
Address

Charters Estate Agents
13 Oakmount Road
Chandlers Ford
Hampshire
SO53 2LG
023 8235 8888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 1 9 1 0 0 0 0
Areas covered
  • SO21
  • SO50
  • SO51
  • SO52
  • SO53
  • SO53
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TDS
Latest Properties

No Properties

“Terrible Review on my first day of tenancy...”

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Oct 02,2020
Minithumbdown
By: 'Michael'
Oct 02,2020
0 people found
this helpful
- Before beginning the tenancy, Charters sent the paperwork to incorrect emails on two separate occasions delaying the process of completing contracts. -I had to email and call them over 10 times, in order for them to agree to give me the keys before 17:30 on my first ...
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“Pre-Tenancy Process...”

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Aug 31,2019
Minithumbup
By: 'Sofia'
Aug 31,2019
1 people found
this helpful
The pre-tenancy process with Charters Letting has run very smoothly. They were always quick to respond to emails and phone calls and very helpful when answering all of my queries. Eloise Thompson has been of particular help during this whole process and wonderful to work ...
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By: AnnoyedTenant
Nov 04, 2019
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*appalling record of deceit, lies and downright lack of professionalism from all members of staff. You should be ashamed! ...

“Brilliant!...”

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Apr 25,2019
Minithumbup
By: 'Lisa'
Apr 25,2019
0 people found
this helpful
The process was so quick and easy - nothing was difficult. Loved the docusign process. Rebecca was brilliant, keeping us well informed during the whole process....
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“VR at Charters...”

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Apr 16,2019
Minithumbup
By: 'VR'
Apr 16,2019
0 people found
this helpful
Helpful, friendly staff. Very accommodating in what can be challenging times; selling your home! Victoria went out of her way to guide and help us....
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Comment on agent fees
Brexit reduced negotiation opportunity but 1.25% not too bad!
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“Fantastic...”

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Apr 10,2019
Minithumbup
By: 'Patndave'
Apr 10,2019
2 people found
this helpful
What a fantastic experience (if there is such a thing when selling a house) totally professional all the way through. Kept you updated, totally informative and if any questions asked always answered fully. Highly recommended...
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Comment on agent fees
Value for money
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By: Simon
Apr 20, 2019
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I do not believe this review. My experience was totally different. Charters made up offers, didn’t follow through, booked in viewings that did not go through and made a mess of my property when I was on holiday. I lost £600 in solicitors fees on fake offers they said ad been made. ...

“4 Alexandra Road...”

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Apr 05,2019
Minithumbup
By: 'Tony'
Apr 05,2019
2 people found
this helpful
Initially Victoria and latterly Gemma, extremely professional but also very approachable and made the process run extremely smoothly. Always kept me updated Nothing but praise for them both...
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Comment on agent fees
Reasonable
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“Sales team...”

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Apr 04,2019
Minithumbup
By: 'Mrs'
Apr 04,2019
2 people found
this helpful
Cannot praise Ellie enough for her persistence and optimism. This is the second time she held a sale together for us with patience and care. Always answers calls and emails, is pleasant to deal with and is way more diplomatic than me!! Thank you ( again ) ...
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Comment on agent fees
Good
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“Professional from the start...”

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Mar 28,2019
Minithumbup
By: 'RJ'
Mar 28,2019
2 people found
this helpful
The service received from charters is in my opinion, on another level, nothing is too much trouble and always dealt with so professionally ! I would highly recommend using the team at chandlers ford, during each part of the sales process I felt so in control ...
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Comment on agent fees
Very competitive.
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“Good communication and lots of effort to help the move...”

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Mar 23,2019
Minithumbup
By: 'Martin'
Mar 23,2019
2 people found
this helpful
I can only say that Ella and Victoria both put in a lot of time to communicate with me, direct potential buyers my way and find a new house for me which matched my needs. Over the past 6 months, I dealt with a lot of ...
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Comment on agent fees
About average for the market
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“FRIENDLY PROFFESIONAL AND EFFICIENT...”

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Mar 14,2019
Minithumbup
By: 'Clive'
Mar 14,2019
2 people found
this helpful
I cannot praise Gemma highly enough, our updates were always bright and cheery but most importantly on a regular basis, always feeling that she is fighting your corner while removing as much stress as she can from what is always a stressful time. All e-mails ...
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Comment on agent fees
good
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“Fantastic service - Highly recommended...”

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Jan 23,2019
Minithumbup
By: 'Repton5'
Jan 23,2019
1 people found
this helpful
Charters have exceeded all expectation of an estate agent!! As a first time seller I was apprehensive of selling my home however the Chandlers Ford team were faultless. From the moment I put my house on the market the communication was excellent being able to ...
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Comment on agent fees
Good
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“2 quick sales...”

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Jan 22,2019
Minithumbup
By: 'Becky'
Jan 22,2019
3 people found
this helpful
When selling my house in Chandlers Ford I felt Charters gave me fantastic advice and managed to achieve a sale price above what the other local agents had recommended I even ask. Not only this as the first sale fell through they managed to sell ...
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Comment on agent fees
Not the cheapest but I was looking for a knowledgeable agent I trusted rather than just a cheap fee.
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“Confused Staff & Disappointing...”

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Aug 30,2018
Minithumbdown
By: 'Let'
Aug 30,2018
9 people found
this helpful
We were promised the Earth, a completely different approach to selling! Well we weren't disappointed, we have never come across anything like it! Confused staff, nobody in the office to answer our calls, sub contracted personnel who don't keep in direct contact with Office, staff ...
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Comment on agent fees
Average
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By: Louise Smith
May 19, 2020
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Charters were useless throughout. Contract was ridiculous too. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:27 AM 12/04/2019 by Simon Comber

Awards won by Charters Estate Agents, Chandlers Ford SO53 2LG


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