No description available.
Charlton Grace

The Warren 37 Church Street Basingstoke
Hampshire
RG21 7QQ

01256 353380
Website not available

Properties for Sale
Properties to Rent

“ Friendly service... ”

Jul 16,2018
Minithumbup
By: 'Mrs Philpot'
Jul 16,2018
0 people found
this helpful
We found Ade and Mark extremely friendly and helpful. Mark was so helpful through a difficult exchange, we only brought through Charlton Grace but the service was fantastic....
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Was this helpful? Yes
Mar 11,2018
Minithumbup
By: 'JoanW'
Mar 11,2018
0 people found
this helpful
I've bought a property through this company, at the same time as selling a property through a London company. The latter was a very prolonged and painful affair. Through this Mark and Adrienne were supportive giving good advice and never lost faith in the ...
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Comment on agent fees
Not applicable. I was buying.
Was this helpful? Yes
Mar 01,2018
Minithumbup
By: 'Alan J.'
Mar 01,2018
0 people found
this helpful
I have just had a horrendous time selling my house due to having purchasers with marital problems further down the chain. I sold my house in October but am moving in March. Throughout this period of time Mark and Ade kept phoning up and down ...
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Comment on agent fees
I had a good and fair deal.
Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'Gray Healthcare'
Jan 15,2018
0 people found
this helpful
I have found Michele Blay to be very helpful and supportive in helping to find a suitable rented property. She has always been professional but has a very friendly personable manner. I hope to work with Michele again and would like to thank Michele for ...
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Comment on agent fees
I do not agree with a payment for a check out fee, I feel that this should be responsibility of the landlord.
Was this helpful? Yes
Nov 15,2017
Minithumbup
By: 'Jason'
Nov 15,2017
1 people found
this helpful
Charlton Grace Estate Agents, and in particular Mark, are a breath of fresh air. After dealing previously with one of the so called 'big High Street agents' our experience with Charlton Grace was fantastic. From requesting a viewing right through to Exchange Of Contracts Mark ...
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Comment on agent fees
I only purchased a property through Charlton Grace so unable to comment on this.
Was this helpful? Yes
Oct 24,2017
Minithumbup
By: 'Ashfords'
Oct 24,2017
0 people found
this helpful
Charlton Grace are a fantastic estate agent and I would highly recommend them. We dealt with Ade and Mark and wow what fantastic people they are and lovely too. People say buying a house is the most stressful time of your life but I can ...
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Was this helpful? Yes
Oct 02,2017
Minithumbup
By: 'Mrs Davies'
Oct 02,2017
0 people found
this helpful
Absolutely brilliant! The best agent in Basingstoke. We have dealt with both Mark and Lee with regards to Purchase, Lettings and Sale and they are honest (which I believe stands them above all others), reliable, professional and persistent when required. Everything you can ask for ...
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Comment on agent fees
Very good
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'Caroline'
Aug 30,2017
0 people found
this helpful
I found both Ade and Mark endlessly charming and helpful in all respects : Ade during the selling of my house and Mark chasing the purchasers' solicitors when signing the Contract and obtaining a Completion Date took forever .......
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Comment on agent fees
Good
Was this helpful? Yes
Aug 12,2017
Minithumbup
By: 'Ms M'
Aug 12,2017
0 people found
this helpful
Excellent service from both Ade and Mark. I was kept informed every step of the way. My property was sold within ten days of it going on the market. Brilliant!...
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Apr 24,2017
Minithumbup
By: 'Kerry and Margot'
Apr 24,2017
0 people found
this helpful
We needed a house to rent and had many complications as we were moving back to the UK from Portugal. We hit many obstacles until we found the house that ticked all the boxes. Luckily the agent was Charlton Grace and in particular Michele who ...
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Comment on agent fees
Fees are commensurate with the excellent service.
Was this helpful? Yes
Mar 06,2017
Minithumbup
By: 'Claire+Tim'
Mar 06,2017
0 people found
this helpful
From the moment we called Charlton Grace to view a house, Ade was fantastic. She arranged us a quick viewing and was incredibly helpful with all our questions what with this being our first home. Any emails or calls were have been answered quickly and ...
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Was this helpful? Yes
Feb 04,2017
Minithumbup
By: 'Sandra and David P.'
Feb 04,2017
0 people found
this helpful
We sold our 6 bed detached house in Basingstoke via a sole agency with Charlton Grace. We met with several larger and better known agents before deciding, but preferred Lee Grace's personal, polite, enthusiastic and friendly approach. The service was excellent from start to finish. We ...
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Comment on agent fees
Good value.
Was this helpful? Yes
Dec 06,2016
Minithumbup
By: 'PaulB_Basingstoke'
Dec 06,2016
0 people found
this helpful
I sold my house using a different agent and bought a house being sold by Charlton Grace. The chain came very close to falling through but Mark did an excellent job of chasing everyone up and smoothing out all the problems that came up. I ...
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Was this helpful? Yes
Nov 21,2016
Minithumbup
By: 'Kevin Davies - Basingstoke'
Nov 21,2016
0 people found
this helpful
I used Charlton Grace for the second time as I couldn't find anyone who I was happier to have representing the sale of my house. All points of contact have been nothing but professional and I would thoroughly recommend their services for either buying and ...
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Comment on agent fees
Very good value for the service
Was this helpful? Yes
Nov 14,2016
Minithumbup
By: 'Becky Allen'
Nov 14,2016
0 people found
this helpful
I deal with Estate Agents across the South of the UK on a regular basis as I work in the property industry and can honestly say I struggle to find anything positive to say about the majority. Overall every member of the team at Charlton ...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 30,2016
Minithumbup
By: 'Ben&Amy'
Aug 30,2016
0 people found
this helpful
Bought a house through CG and can't fault them at all. Ade was a delight to speak to and Mark was extremely helpful too. Thank you....
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Comment on agent fees
NA
Was this helpful? Yes
Aug 19,2016
Minithumbup
By: 'Rosie S.'
Aug 19,2016
0 people found
this helpful
Having had three quotes from agents to sell my property, Mark Charlton was head and shoulders above the others in his approach, manner and professionalism. I am so glad I decided to sell my house with Charlton Grace. I was kept informed every step of ...
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Comment on agent fees
I know it costs money to sell a property but the figure quoted was fair. As independent agents I felt they worked hard for me and went that extra mile. So therefore, in my view worth every penny.
Was this helpful? Yes
Aug 02,2016
Minithumbup
By: 'Chris Copper'
Aug 02,2016
0 people found
this helpful
I never normally do this kind of thing (do a review), but I was so impressed with the service that I received on my House Sale from Mark and Ade that I thought it was important that other people should realise that there are fantastic ...
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Comment on agent fees
Good
Was this helpful? Yes
May 10,2016
Minithumbup
By: 'GS1965'
May 10,2016
0 people found
this helpful
I have used this agent 3 times now to sell my houses and would not use any other agent. The are courteous, reliable and professional, nothing is too much trouble and all my houses sold within a short space of time....
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Comment on agent fees
Agents fees are very competitive.
Was this helpful? Yes
May 06,2016
Minithumbup
By: 'RBecket'
May 06,2016
0 people found
this helpful
Mark and Lee are excellent estate agents, very courteous and professional at all times, realistic property valuers and most importantly very effective. CG have successfully sold our home for the asking price and then guided us through the entire process to completion. Mark, in particular, ...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Mar 23,2016
Minithumbdown
By: 'Jo W'
Mar 23,2016
1 people found
this helpful
In our opinion these estate agents are rude, unhelpful and unprofessional. Disgusted with how we have been spoken to and treated. I'd advise you do not use them....
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Was this helpful? Yes
Mar 21,2016
Minithumbdown
By: 'trg1987'
Mar 21,2016
2 people found
this helpful
I am shocked by all the positive reviews on this site, the experience I have had with this agent has been nothing short of terrible. I rented a property through the agent for 2 years, during the course of the rental there was a water leak ...
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What agent could do to change your mind?
As with all agencies the fees are extortionate (it shocks me how any agency is able to get away with charging hundreds of pounds for printing a standard contract out)
Attached Files
Comment on agent fees
As with all agencies the fees are extortionate (it shocks me how any agency is able to get away with charging hundreds of pounds for printing a standard contract out)
Was this helpful? Yes
Mar 16,2016
Minithumbup
By: 'Carl'
Mar 16,2016
0 people found
this helpful
We felt we had an fantastic service from them, would definitely recommend them! Very quick and efficient and very friendly....
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Feb 13,2016
Minithumbdown
By: 'Smiths'
Feb 13,2016
1 people found
this helpful
We would like to thank Mark & Ade for all their help during our house move. They were always available for support and advice and very quick to respond to questions and issues. We have no hesitation to recommend them, a thoroughly professional set up. ...
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What agent could do to change your mind?
Good
Attached Files
Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2016
Minithumbup
By: 'Angie S'
Feb 05,2016
0 people found
this helpful
Thank you to Lee, Mark and Ade for all of their help in selling my late father's home. Their professional, prompt and friendly service meant that everything went smoothly throughout the process and their sensitivity was appreciated greatly. I thoroughly recommend Charlton Grace as a ...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jan 17,2016
Minithumbup
By: 'Simere'
Jan 17,2016
0 people found
this helpful
I was so very pleased with Charlton Grace. Michelle was my agent and she was so helpful!. She was very courteous and friendly, and made sure all I needed to move in was in place. All I can say is Charlton Grace made my entry ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2015
Minithumbup
By: 'Nicola C'
Dec 04,2015
0 people found
this helpful
Michele is always available and quick to respond to any queries/problems that we have. I would highly recommend Charlton Grace....
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Was this helpful? Yes
Dec 03,2015
Minithumbup
By: 'Derek'
Dec 03,2015
0 people found
this helpful
My wife and myself have been very impressed and pleased in our dealings with this Agency; first with Ade who facilitated our initial visit to the property in question and then with Mark who dealt with a minor re-negotiation issue following our initial offer. Both ...
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Was this helpful? Yes
Nov 09,2015
Minithumbup
By: 'Caley North'
Nov 09,2015
0 people found
this helpful
Charlton Grace were gave us a professional and friendly service throughout or long process (not agents fault!). Would highly recommend to anyone looking for a local agent....
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Nov 06,2015
Minithumbup
By: 'Mr. and Mrs. G.M.'
Nov 06,2015
0 people found
this helpful
My wife and I first approached Charlton Grace for a valuation of the property, as owner occupiers, we wished to sell. We were pleased with the figure Mr. Lee Grace quoted, also for the offer of his firm's services very competitively! Mr.Grace was evidently ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £156,500
  • Max: £615,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 5 1 41 1 16 2 1 3

Fees

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Complaints Procedure

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