Charles Harding Estate Agents and Property Management
Commercial Road Swindon, Swindon, SN1
3.2/5, 68 reviews
54% recommended
94% sales valuation accuracy
92% sales fee satisfaction
60% lettings valuation accuracy
60% lettings fee satisfaction



Property Features

Established in 1977 Charles Harding has a tradition of providing both home seller and purchaser with a comprehensive and efficient service.We are an independent business with vast experience in Residential Estate and Property Management, covering all areas of Swindon and the surrounding Villages.We are a proud member of the ... show more Established in 1977 Charles Harding has a tradition of providing both home seller and purchaser with a comprehensive and efficient service.

We are an independent business with vast experience in Residential Estate and Property Management, covering all areas of Swindon and the surrounding Villages.

We are a proud member of the National Federation of Property Professionals (NFOPP) which incorporates the National Association of Estate Agents (NAEA). We are also regulated by the Property Ombudsman for both lettings and sales and adhere to the strict code of conduct required by these bodies.

Our knowledgeable and enthusiastic team combine traditional estate agency experience with the very latest technology, going to extraordinary lengths to match your property to all possible prospective buyers and tenants, you can be confident that the Charles Harding team will work tirelessly to maximise all opportunities to sell or let your home for the best possible price.

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2024 allAgents People Awards


Opening Hours
Address

Charles Harding Estate Agents and Property Management
8/9 Commercial Road
Swindon
Wiltshire
SN1 5NF
01793 430588

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 92% £118,000 £244,000
Lettings 60% 60% £550 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 5 22 16 0 13 0 0 8
Areas covered
  • SN1
  • SN2
  • SN3
  • SN5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Lettings TDS
Latest Properties

No Properties

“We had very little support during our 13 months with one ......”

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Sep 07,2012
Minithumbdown
By: 'Char2012'
Sep 07,2012
3 people found
this helpful
We had very little support during our 13 months with one of their properties - who then passed us over to the landlord who did deal with all our issues more effectively...sometimes! However my main concern was once we had moved out and we requested ...
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What agent could do to change your mind?
Assisted more with the property throughout the year. Co-operated with our deposits and holding our money - which has proved difficult for us to afford our next property.
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“We only had a day to view properties in Swindon ......”

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Sep 05,2012
Minithumbdown
By: 'Disappointed'
Sep 05,2012
3 people found
this helpful
We only had a day to view properties in Swindon as we were moving in in September and dont live locally. We made very clear on the phone that we needed 3 double bedrooms. We were shown 3 houses. Two of which only had a single and ...
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What agent could do to change your mind?
Change the way they treat customers.
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“We are having a nightmaere with charles harding our home ......”

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Aug 20,2012
Minithumbdown
By: 'p'd'
Aug 20,2012
1 people found
this helpful
We are having a nightmaere with charles harding our home we are renting is damaged and flooded with mould on the walls with no smoke alarms working etc.personnal belongings are damaged and personal photos etc. We went away on holiday for one week and ...
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“when we let the house we were on the understanding ......”

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Aug 02,2012
Minithumbdown
Jen
Brian
By: 'Daisy'
Aug 02,2012
4 people found
this helpful
when we let the house we were on the understanding that it would be n a clean state, the rubbish in the garden when we veiwed it would be gone ect well on move in day lets just say nothing was done like we were ...
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What agent could do to change your mind?
it would be a start if they answered the phone, commuitcated with each other so they are all on the same page and take some lessons in manners!!!!!
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Was this helpful? Yes
By: p'd off
Aug 20, 2012
View all comments (1)
We are having a nightmaere with charles harding our home we are renting is damaged and flooded with mould on the walls with no smoke alarms working etc.personnal belongings are damaged and personal photos etc. We went away on holiday for one week and come home to a wrecked and flooded house on a saturady evening. We had no way of contacting them after requesting contact details of landlord for emergencies nearly a year a go. They come out on the monday and try and blame us. We have now gone ...

“"How does anyone ever reach them" is my first question. ......”

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Jul 13,2012
Minithumbdown
By: 'M.'
Jul 13,2012
8 people found
this helpful
"How does anyone ever reach them" is my first question. My second question would be: Does anyone ACTUALLY reach them? Contacted them a few weeks ago, talked to a member of the staff, gave them my phone number and pointed out the two properties I ...
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“NEVER EVER AGAIN!!!! will I use these guys for any ......”

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May 19,2012
Minithumbdown
By: 'Jock'
May 19,2012
8 people found
this helpful
NEVER EVER AGAIN!!!! will I use these guys for any housing, I was shown around the house I was about to rent off these guys and there was a lot of faults such as heavy wardrobe doors hanging off, a massive crack in the wall ...
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What agent could do to change your mind?
everything they said they where going to do and not steal part of my deposit for cleaning a place that is perfectly fine
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“I am a tenant and have used Charles Harding for ......”

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Mar 03,2012
Minithumbdown
Carrol
By: 'SwindonTenant'
Mar 03,2012
5 people found
this helpful
I am a tenant and have used Charles Harding for my previous house that I rented. I agree with the above comments. Couple of staffs (presumably the top level manager/owner probably) I dealt with were very rude. Never been helpful. Service was horrible. Unfortunately, ...
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“AVOID AT ALL COSTS!! DO NOT USE THIS ESTATE AGENCY!! ......”

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Jul 19,2011
Minithumbdown
By: 'TOMMY'
Jul 19,2011
6 people found
this helpful
AVOID AT ALL COSTS!! DO NOT USE THIS ESTATE AGENCY!! STAFF MEMBERS ARE RUDE AND IGNORANT! THERE ARE MORE PROFESSIONAL AGENCIES AROUND THE TOWN WHO TREAT YOU LIKE YOU ARE ON THE SAME LEVEL AND NOT NOT ON A LOWER LEVEL THAN THEMSELVES! NOT A ...
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Tenant Fees

Permitted payments For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

A refundable holding deposit equivalent to one weeks rent is required upon reservation of a property
Following successful references a deposit of five weeks rent total will be required.
Payments to change/new tenancy agreement (capped at £50 or, if higher, any reasonable costs are incurred)
All relevant utilities and communications such as gas, electricity, water, council tax, TV, broadband
Interest payments for late payment of rent (3% above the Bank of England base rate)
Payment of any unpaid rent and other reasonable costs associated with your early termination of the tenancy
Payment of £20 for first hour then £10 per hour there after for the reasonably incurred costs for the loss of keys/security devices, plus cost of replacement keys and locksmith.
Any other permitted payment
Last updated at 23/10/2019, 12:33 PM by Michael Reynolds
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:33 AM 23/10/2019 by Michael Reynolds

Awards won by Charles Harding Estate Agents and Property Management, Swindon SN1 5NF



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