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Chard

146 Old Brompton Road South Kensington, London
Greater London
SW7 4NR

020 7244 7711

Mar 19,2015
Minithumbdown
By:
Mar 19,2015
1 people found
this helpful
Chard is terrible. They continually showed properties out of our price range. They continually showed properties out of our desired area. They screwed up the flat/inventory check-in and the check-out. They tried to collect extra rent even though the term of the lease had ended. They tried to hold me esponsible for any damage after we moved out of the flat. Yes, after we moved out! To make all this worse, they were incredibly rude and unprofessional. In fact, they were downright nasty. ...
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By: Marilyn
Apr 27, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Chard branch. I am the Customer Services Manager for the group and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Aug 18,2014
Minithumbdown
By:
Aug 18,2014
3 people found
this helpful
This is a review of the Chard branch on Old Brompton Road in Chelsea. We had Chard show us potential lettings in Chelsea and found one we really liked. The agent(s) seemed friendly and professional up to this point. They promised the apartment would be cleaned and repaired when we moved it (they wrote this into the contract and said they would make sure this was done as they were in charge of arranging with landlord). It was filthy and hadn't been cleaned. We had to contact the landlord directl...
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Was this helpful? Yes
By: Marilyn
Aug 18, 2014
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our South Kensington branch. I am head of Customer Services and I wondered if I could be of any further assistance? If you could e-mail me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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