Chard
London, W11
1.7/5, 6 reviews
17% recommended
75% sales valuation accuracy
75% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
No company information

Opening Hours
Address

Chard
123 Notting Hill Gate
Notting Hill,London
Greater London
W11 3LB
020 7243 4500

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 75% £0 £0
Lettings 100% 75% £1,170 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 2 0 1 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Seriously shocking service. I wanted to see a flat that ......”

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Nov 11,2016
Minithumbdown
By: 'Unhappy client'
Nov 11,2016
1 people found
this helpful
Seriously shocking service. I wanted to see a flat that was advertised on zoopla and scheduled a meeting with Jessica at their Notting Hill office. When we arrived she grabbed the folder and we went to find her car. She kept telling me that she ...
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By: Marilyn
Dec 06, 2016
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Dear Sir/Madam, I am very sorry to read that you were disappointed with the service you have received from our Notting Hill office, which has now been rebranded to Dexters. Should you wish to discuss this further please email me at customerrelations@dexters.co.uk and I would gladly look into this matter for you. Kind regards, Marilyn Plews Head of Customer Relations ...

“I had a positive experience with Chard Notting Hill branch ......”

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May 19,2015
Minithumbup
By: 'Dr. Blighe'
May 19,2015
0 people found
this helpful
I had a positive experience with Chard Notting Hill branch and have absolutely no complaints to make. The guys were quite professional....
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By: Marilyn
Jun 02, 2015
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Hello, I am the Customer Services Manager here at Chard and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“i wish I'd found this site before I went with ......”

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Nov 15,2014
Minithumbdown
By: 'AnotherChardSucker'
Nov 15,2014
1 people found
this helpful
i wish I'd found this site before I went with Chard!!! what a terrible estate agent! they weren't great when I first went in but ho hey i won't have to speak to them much after...wrong! it took them weeks to fix problems, terrible ...
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By: mailyn
Dec 01, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Chard branch. I am head of Customer Services and I wondered if I could be of any further assistance? If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“I'm very disappointed with the agency. Mr Sweeney was one ......”

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Oct 02,2014
Minithumbdown
By: 'Disappointed Londoner'
Oct 02,2014
2 people found
this helpful
I'm very disappointed with the agency. Mr Sweeney was one of the rudest agents I have ever encountered. My partner had an appointment with the agent and due to failed signal she was running late 15 min. She called him at the time of the appointment ...
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By: Marilyn Plews
Oct 14, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Chard branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“These agents seemed professional enough - until I sold my ......”

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Oct 25,2013
Minithumbdown
By: 'Don't use these guys'
Oct 25,2013
1 people found
this helpful
These agents seemed professional enough - until I sold my property through another agent and when trying to get my keys back from them, got such a huge range of lies from them. They lost my keys and yet somehow I was the one who ...
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By: Asma
Nov 25, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Chard. I am Head of Customer Services here at Chard and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I look forward to hearing from you. Asma ...

“When roping us in to sign the contract the agent ......”

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Jul 28,2013
Minithumbdown
By: 'unhappyfromwestken'
Jul 28,2013
1 people found
this helpful
When roping us in to sign the contract the agent was polite and helpful, although required a lot of paperwork/personal info that I'm pretty sure wasn't necessary. Problems started when we moved in. The house had not been cleaned, so for a week or ...
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By: Asma
Oct 02, 2013
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by Chard. I am Head of Customer Services here at Chard and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Asma ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chard, London W11 3LB


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