“Never let through Chapplins - The worst Agent......”
1 Star Review
Nov 26,2022
By:
'Alex Balmer'
Nov 26,2022
Branch: Fareham, 9-11 West Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO8
Branch: Fareham, 9-11 West Street
Lettings (as a Tenant)
Postcode: PO8
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Never let through Chapplins - The worst Agents I have ever let through (and I've let through a lot with no issues). 3 years, literally nothing in the house works. Constantly reported issues to have a response "let's not annoy the landlords"
IF issues are fixed ...
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5 Star Review
Mar 01,2021
By:
'LM'
Mar 01,2021
Branch: Fareham, 9-11 West Street
Services: Sales (as a Vendor)
Sold price: £637000
Would you recommend?: Yes
Postcode: PO16
Branch: Fareham, 9-11 West Street
Sales (as a Vendor)
Sold price: £637000
Postcode: PO16
0
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From Darren's first visit to the property to all the phone calls to and from Chantelle keeping us up to date with the process, Chapplins couldn't have been more friendly, professional and efficient. I specially liked the idea of creating a bit of a buzz ...
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“Second time we used Chapplins in a short spac......”
5 Star Review
Dec 10,2020
By:
'Ross'
Dec 10,2020
Branch: Fareham, 9-11 West Street
Services: Sales (as a Vendor)
Sold price: £435000
Would you recommend?: Yes
Postcode: PO17
Branch: Fareham, 9-11 West Street
Sales (as a Vendor)
Sold price: £435000
Postcode: PO17
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Second time we used Chapplins in a short space of time -
both times excellent professional service
the most recent move was handled so efficiently we were able to secure the property we wanted and the whole team tracked the sale from start to finish ...
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5 Star Review
Sep 14,2020
By:
'wendy'
Sep 14,2020
Branch: Fareham, 9-11 West Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO16
Branch: Fareham, 9-11 West Street
Sales (as a Vendor)
Postcode: PO16
0
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Brilliant service. Such a lovely team who made my house sale so easy. They negotiated a fair and reasonable price for me and recommended a great solicitor. From start to finish the service was fantastic. Thanks to Chantelle and the team....
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“Chapplins in Fareham were brilliant throughou......”
5 Star Review
Jul 13,2020
By:
'Derek'
Jul 13,2020
Branch: Fareham, 9-11 West Street
Services: Sales (as a Vendor)
Sold price: £187500
Would you recommend?: Yes
Postcode: PO13
Branch: Fareham, 9-11 West Street
Sales (as a Vendor)
Sold price: £187500
Postcode: PO13
0
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Chapplins in Fareham were brilliant throughout the selling of my house especially Charlotte who kept me informed of how things were progressing throughout the whole process from start to finish... especially as we were in the lockdown due to the Coronavirus aswell, Charlotte kept me ...
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1 Star Review
Jul 09,2020
By:
'John'
Jul 09,2020
Branch: Liss, 66 Station Road
Services: Sales (Prospective customer)
Sold price: £200000
Would you recommend?: No
Postcode: PO9
Branch: Liss, 66 Station Road
Sales (Prospective customer)
Sold price: £200000
Postcode: PO9
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Viewed a property with the Director/ Owner Kelly, very rude and arrogant. Put in an offer and then informed that Someone else has as well, said he’ll only give me one chance to beat the other offer and wouldn’t except any offers after ...
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1 Star Review
May 08,2020
By:
'stephen'
May 08,2020
Branch: Havant, 6 Market Parade
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: PO9
Branch: Havant, 6 Market Parade
Sales (as a Buyer)
Postcode: PO9
1
people found
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This was beyond disbelief, I brought a house through them only to be delayed as the vacant possession changed during the process, they left the keys with a neighbour for me to collect despite arranging via email to collect them from the office, the director ...
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5 Star Review
Dec 20,2018
By:
'Mr'
Dec 20,2018
Branch: Fareham, 9-11 West Street
Services: Sales (as a Vendor)
Sold price: £236500
Would you recommend?: Yes
Postcode: PO13
Branch: Fareham, 9-11 West Street
Sales (as a Vendor)
Sold price: £236500
Postcode: PO13
0
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We have just sold our home through Chapplins and their service was outstanding. I would recommend them to anyone who wants a quality service. From start to completion Chantelle kept us well informed. This agency definitely deserves their commission as a well run family estate ...
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Comment on agent fees
Excellent and well deserved
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5 Star Review
Nov 22,2018
By:
'Ozzy'
Nov 22,2018
Branch: Fareham, 9-11 West Street
Services: Sales (as a Vendor)
Sold price: £284000
Would you recommend?: Yes
Postcode: PO15
Branch: Fareham, 9-11 West Street
Sales (as a Vendor)
Sold price: £284000
Postcode: PO15
0
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Our experience using Chapplins was like having several new family members. We got to know everyone during the process of selling our home and finding a new place to live. Each member of staff exceeded our expectations, and knew every detail over the whole process, ...
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Comment on agent fees
We were able to negotiate and were satisfied we had a good deal.
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5 Star Review
Jul 03,2018
By:
'Janet'
Jul 03,2018
Branch: Fareham, 9-11 West Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO16
Branch: Fareham, 9-11 West Street
Sales (as a Vendor)
Postcode: PO16
0
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Darren and all the staff at Chapplins were very helpful from the time I asked for valuation until I actually completed...
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Comment on agent fees
Good
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5 Star Review
Apr 30,2018
By:
'Mr'
Apr 30,2018
Branch: Fareham, 9-11 West Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO14
Branch: Fareham, 9-11 West Street
Sales (as a Vendor)
Postcode: PO14
0
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Fantastic service and very professional. Excellent communication keeping us informed every step of the way. Absolutely delighted. Special thanks to Chantelle and Darren. A*****...
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Comment on agent fees
Good
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“Scammed me out of £150 for sending a few emails. Avoid ......”
1 Star Review
Dec 21,2017
By:
'Doug'
Dec 21,2017
Branch: Liss, 66 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: KT15
Branch: Liss, 66 Station Road
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: KT15
1
people found
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Scammed me out of £150 for sending a few emails. Avoid this letting agents like the plague. Horrible people with only there own interests in mind....
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Comment on agent fees
Soooo bad
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“Steve's initial valuation visit was excellent. No nonsense approach but ......”
5 Star Review
Nov 18,2016
By:
'Anna'
Nov 18,2016
Branch: Havant, 6 Market Parade
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO9
Branch: Havant, 6 Market Parade
Sales (as a Vendor)
Postcode: PO9
1
people found
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Steve's initial valuation visit was excellent. No nonsense approach but with just the right amount of information needed in order to make a decision - I have no qualms in highly recommending Chapplins of Havant. Steve was always very quick to answer any queries as ...
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Comment on agent fees
Although not the lowest (1%) I felt Chapplins would market my property much better than other estate agents. They know the area extremely well.
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“Absolutely awful service and customer care regarding tenants... Money hungry ......”
1 Star Review
Jul 08,2016
By:
'Louise'
Jul 08,2016
Branch: Liss, 66 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: PO9
Branch: Liss, 66 Station Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: PO9
2
people found
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Absolutely awful service and customer care regarding tenants... Money hungry rats who care for no one or their families... I wouldn't recommend them ever at all to anyone...
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Comment on agent fees
Terrible
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“If you need anything from this agent...forget it! Anytime ......”
1 Star Review
Nov 25,2013
By:
'Bennett'
Nov 25,2013
Branch: Bordon, 9 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU35
Branch: Bordon, 9 High Street
Lettings (as a Tenant)
Postcode: GU35
1
people found
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If you need anything from this agent...forget it! Anytime we have a problem, we're told to "call our Landlord" on the one of the few times we did speak to them, it was to do with an issue for mould, we were told to ...
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“Totally disappointed and disgusted by the attitude and actions of ......”
1 Star Review
Jan 20,2012
By:
'Spidey'
Jan 20,2012
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
0
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Totally disappointed and disgusted by the attitude and actions of the staff. Constantly giving you the hard sell and then once you have signed up with them they are abrupt and short when the phone is answered and don't lift a finger to help you. ...
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What agent could do to change your mind?
Drop the attitude, care about your clients, be up front, open and honest. Get some customer care going on!
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“Useless Staff at the Waterlooville Office. I have been trying ......”
1 Star Review
Aug 09,2011
By:
'Mik'
Aug 09,2011
Branch: Waterlooville, 9 Clockhouse
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Waterlooville, 9 Clockhouse
Lettings (Prospective customer)
Postcode:
1
people found
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Useless Staff at the Waterlooville Office. I have been trying to find a flat to rent in Waterlooville for almost 6 months and despite leaving my number, they never call. When I call them about a property I have seen them advertise, they are unable to ...
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What agent could do to change your mind?
They say they are 'Professional' but they are completely lacking in knowledge on the properties that they have to let. Why don't they return calls and why do they consistently provide wrong information!
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“I found the agent to be very very helpful, nothing ......”
5 Star Review
Feb 12,2009
By:
'GZ'
Feb 12,2009
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Sales (as a Buyer)
Postcode:
0
people found
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I found the agent to be very very helpful, nothing was too much trouble, they made my purchase go very smoothly. I would not hesitate to recommend them, and the staff....
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