Chapplins Estate Agents
3.2/5, 18 reviews
56% recommended
90% sales valuation accuracy
90% sales fee satisfaction



Property Features

At Chapplins & Network Homes we aim to make selling or letting your property as simple and pain free as possible - from your first step to the last. We offer you an abundance of experience and commitment, together with personal service and excellent local knowledge. show more At Chapplins & Network Homes we aim to make selling or letting your property as simple and pain free as possible - from your first step to the last. We offer you an abundance of experience and commitment, together with personal service and excellent local knowledge.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 90% £187,500 £637,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 4 9 1 1 1 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Chapplins Estate Agents Branches (view all 3)

“Never let through Chapplins - The worst Agent......”

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Nov 26,2022
Minithumbdown
By: 'Alex Balmer'
Nov 26,2022
0 people found
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Never let through Chapplins - The worst Agents I have ever let through (and I've let through a lot with no issues). 3 years, literally nothing in the house works. Constantly reported issues to have a response "let's not annoy the landlords" IF issues are fixed ...
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“First-class service...”

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Mar 01,2021
Minithumbup
Darren Johnstone
Chantelle Skilton
By: 'LM'
Mar 01,2021
0 people found
this helpful
From Darren's first visit to the property to all the phone calls to and from Chantelle keeping us up to date with the process, Chapplins couldn't have been more friendly, professional and efficient. I specially liked the idea of creating a bit of a buzz ...
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“Second time we used Chapplins in a short spac......”

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Dec 10,2020
Minithumbup
Darren Johnstone
Chantelle Skilton
By: 'Ross'
Dec 10,2020
0 people found
this helpful
Second time we used Chapplins in a short space of time - both times excellent professional service the most recent move was handled so efficiently we were able to secure the property we wanted and the whole team tracked the sale from start to finish ...
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“Brilliant service....”

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Sep 14,2020
Minithumbup
Chantelle Skilton
John Belstone
By: 'wendy'
Sep 14,2020
0 people found
this helpful
Brilliant service. Such a lovely team who made my house sale so easy. They negotiated a fair and reasonable price for me and recommended a great solicitor. From start to finish the service was fantastic. Thanks to Chantelle and the team....
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“Chapplins in Fareham were brilliant throughou......”

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Jul 13,2020
Minithumbup
Chantelle Skilton
John Belstone
By: 'Derek'
Jul 13,2020
0 people found
this helpful
Chapplins in Fareham were brilliant throughout the selling of my house especially Charlotte who kept me informed of how things were progressing throughout the whole process from start to finish... especially as we were in the lockdown due to the Coronavirus aswell, Charlotte kept me ...
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“Unprofessional...”

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Jul 09,2020
Minithumbdown
Kelly
By: 'John'
Jul 09,2020
0 people found
this helpful
Viewed a property with the Director/ Owner Kelly, very rude and arrogant. Put in an offer and then informed that Someone else has as well, said he’ll only give me one chance to beat the other offer and wouldn’t except any offers after ...
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“Shocking!...”

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May 08,2020
Minithumbdown
By: 'stephen'
May 08,2020
1 people found
this helpful
This was beyond disbelief, I brought a house through them only to be delayed as the vacant possession changed during the process, they left the keys with a neighbour for me to collect despite arranging via email to collect them from the office, the director ...
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“Fabulous Service...”

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Dec 20,2018
Minithumbup
Chantelle Skilton
By: 'Mr'
Dec 20,2018
0 people found
this helpful
We have just sold our home through Chapplins and their service was outstanding. I would recommend them to anyone who wants a quality service. From start to completion Chantelle kept us well informed. This agency definitely deserves their commission as a well run family estate ...
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Comment on agent fees
Excellent and well deserved
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“Great team!...”

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Nov 22,2018
Minithumbup
By: 'Ozzy'
Nov 22,2018
0 people found
this helpful
Our experience using Chapplins was like having several new family members. We got to know everyone during the process of selling our home and finding a new place to live. Each member of staff exceeded our expectations, and knew every detail over the whole process, ...
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Comment on agent fees
We were able to negotiate and were satisfied we had a good deal.
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“Darren Johnston...”

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Jul 03,2018
Minithumbup
By: 'Janet'
Jul 03,2018
0 people found
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Darren and all the staff at Chapplins were very helpful from the time I asked for valuation until I actually completed...
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Comment on agent fees
Good
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“Fantastic!...”

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Apr 30,2018
Minithumbup
By: 'Mr'
Apr 30,2018
0 people found
this helpful
Fantastic service and very professional. Excellent communication keeping us informed every step of the way. Absolutely delighted. Special thanks to Chantelle and Darren. A*****...
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Comment on agent fees
Good
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“Scammed me out of £150 for sending a few emails. Avoid ......”

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Dec 21,2017
Minithumbdown
By: 'Doug'
Dec 21,2017
1 people found
this helpful
Scammed me out of £150 for sending a few emails. Avoid this letting agents like the plague. Horrible people with only there own interests in mind....
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Comment on agent fees
Soooo bad
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By: William Newell
Dec 30, 2017
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When tenants make an application to rent a property, prior to credit checking we ask them to declare if they have any adverse credit history, if they declare no, and it then transpires that they have not give the correct information which leads to failing the credit check they run the risk of losing part of their application fee. ...

“Steve's initial valuation visit was excellent. No nonsense approach but ......”

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Nov 18,2016
Minithumbup
Steve
By: 'Anna'
Nov 18,2016
1 people found
this helpful
Steve's initial valuation visit was excellent. No nonsense approach but with just the right amount of information needed in order to make a decision - I have no qualms in highly recommending Chapplins of Havant. Steve was always very quick to answer any queries as ...
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Comment on agent fees
Although not the lowest (1%) I felt Chapplins would market my property much better than other estate agents. They know the area extremely well.
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“Absolutely awful service and customer care regarding tenants... Money hungry ......”

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Jul 08,2016
Minithumbdown
By: 'Louise'
Jul 08,2016
2 people found
this helpful
Absolutely awful service and customer care regarding tenants... Money hungry rats who care for no one or their families... I wouldn't recommend them ever at all to anyone...
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Comment on agent fees
Terrible
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By: William Newell
Jul 08, 2016
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Unfortunately some tenants do not appreciate that letting agents are employed by landlords to protect their interests and if a tenant chooses to leave a property before the end of a tenancy and stop paying the rent that they have contracted to pay, then it's is likely to have a financial impact on them in due course. ...

“If you need anything from this agent...forget it! Anytime ......”

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Nov 25,2013
Minithumbdown
By: 'Bennett'
Nov 25,2013
1 people found
this helpful
If you need anything from this agent...forget it! Anytime we have a problem, we're told to "call our Landlord" on the one of the few times we did speak to them, it was to do with an issue for mould, we were told to ...
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“Totally disappointed and disgusted by the attitude and actions of ......”

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Jan 20,2012
Minithumbdown
By: 'Spidey'
Jan 20,2012
0 people found
this helpful
Totally disappointed and disgusted by the attitude and actions of the staff. Constantly giving you the hard sell and then once you have signed up with them they are abrupt and short when the phone is answered and don't lift a finger to help you. ...
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What agent could do to change your mind?
Drop the attitude, care about your clients, be up front, open and honest. Get some customer care going on!
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“Useless Staff at the Waterlooville Office. I have been trying ......”

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Aug 09,2011
Minithumbdown
By: 'Mik'
Aug 09,2011
1 people found
this helpful
Useless Staff at the Waterlooville Office. I have been trying to find a flat to rent in Waterlooville for almost 6 months and despite leaving my number, they never call. When I call them about a property I have seen them advertise, they are unable to ...
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What agent could do to change your mind?
They say they are 'Professional' but they are completely lacking in knowledge on the properties that they have to let. Why don't they return calls and why do they consistently provide wrong information!
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By: chapplins fail
Jan 29, 2012
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fully agree, hopeless and pathetic attitude ...

“I found the agent to be very very helpful, nothing ......”

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Feb 12,2009
Minithumbup
By: 'GZ'
Feb 12,2009
0 people found
this helpful
I found the agent to be very very helpful, nothing was too much trouble, they made my purchase go very smoothly. I would not hesitate to recommend them, and the staff....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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We are members of the Ombudsman Scheme
Last updated at 9:07 AM 10/12/2018 by Clive Bryant

Awards won by Chapplins Estate Agents

Regional Awards won by Chapplins Estate Agents

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