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Chappell & Matthews

2 Northumberland Buildings Bath
Somerset
BA1 2JB

01225422888
Website not available

Properties for Sale
Properties to Rent

“ Efficient, friendly service... ”

May 24,2018
Minithumbup
By: 'Jennifer Weale'
May 24,2018
0 people found
this helpful
I have let my flat with Chappell and Matthews for a good number of years now and have always received excellent service. Any problems are always dealt with quickly and efficiently and I am kept fully in the picture....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ Excellent service... ”

May 19,2018
Minithumbup
By: 'MPJJ'
May 19,2018
0 people found
this helpful
Both Jasmine and Alice were extremely helpful and professional. Moving into my new rental accommodation was made as smooth and painless as possible and all my queries were responded to promptly and effectively. I am very happy with the service I have received....
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Comment on agent fees
Agent fees seem fair for the service provided.
Was this helpful? Yes
Sep 27,2017
Minithumbup
By: 'Ash'
Sep 27,2017
1 people found
this helpful
Both Jasmin and Alice have been extremely helpful during every step of my move and continue to be approachable and easy to get hold of....
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Comment on agent fees
I can't actually remember how much the agency fees were so they can't have been that extortionate!
Was this helpful? Yes
Aug 20,2017
Minithumbup
By: 'Steve'
Aug 20,2017
2 people found
this helpful
After reading the appalling review left by our buyer, I felt compelled to set the record straight. From our point of view, the estate agent provided a good service and carried out our instructions in a timely manner. The house was put back on the ...
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Comment on agent fees
Significantly cheaper than the 2 other agents we were considering.
Was this helpful? Yes
Jul 19,2017
Minithumbdown
By: 'Natalie'
Jul 19,2017
1 people found
this helpful
Appalling service as buyers we were stressed out by the dishonest and untrustworthy actions of the estate agents, they deliberately ignored clear instructions that we did not want to meet the seller after the house was put back on the market 2 days before exchange ( due ...
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Was this helpful? Yes
May 21,2015
Minithumbup
By: 'Sunshine'
May 21,2015
1 people found
this helpful
After registering with numerous agents within bath and having no success i decided to pop into Chappell and Matthews. After reading some of the awful reviews i was pleasantly surprised. Welcomed with warm friendly faces who made me feel extremely welcome and vauled. They had ...
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Comment on agent fees
Average for the area, very pleased
Was this helpful? Yes
Oct 19,2014
Minithumbdown
By: 'Debbie'
Oct 19,2014
0 people found
this helpful
Rubbish not returning emails or phone calls trying to rip me off with deposit! 6 months of damp in house nothing done As long as there getting there cut they don't care!...
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Comment on agent fees
Don\'t do anything for the money
Was this helpful? Yes
Aug 19,2014
Minithumbdown
By: 'John'
Aug 19,2014
1 people found
this helpful
Terrible communication. When everything is going ok, they still find reasons to take money from your account on a regular basis. Several times they have deducted rental income from us for "investigative work". Despite repeated attempts, they refuse to tell you what it ...
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Was this helpful? Yes
Feb 28,2014
Minithumbup
By: 'SJ'
Feb 28,2014
0 people found
this helpful
I let several properties using Chappell & Matthews, the service I receive is exceptional. Using this branch represents good value for money as they are very organised, so I rarely have to spend any effort thinking about these properties! I would highly recommend this branch ...
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Feb 26,2014
Minithumbup
By: 'Richard'
Feb 26,2014
0 people found
this helpful
When i started looking for a Bath agent to manage my property lot of people i spoke to had suggested other agents but my sister in law has a property managed by Chappell and Matthews in Bristol, so i thought i\'d take a chance ...
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Dec 11,2013
Minithumbdown
By: 'Disgusted'
Dec 11,2013
1 people found
this helpful
If I could give them a worse review than terrible I would. From start to finish they are useless charlatons out to grab money. Disgusted with how they notified us that we were being given notice by the landlord, a text message reading "Sorry ...
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Was this helpful? Yes
Areas covered
  • BA1
  • BA2
  • BS31
  • BA14
  • BA15
  • BA11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
75% customers were satisfied with fees 38% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £230,000
  • Max: £280,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 2 2 1 0 1 1 0 0

Fees

No fees set.
Last updated at 10:04 AM 26/09/2017 by Alice

Complaints Procedure

No procedure set.
Last updated at 10:04 AM 26/09/2017 by Alice

Awards won by Chappell & Matthews, Bath BA1 2JB

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