Chappell & Matthews
Bath, BA1
3.8/5, 16 reviews
69% recommended
100% sales valuation accuracy
100% sales fee satisfaction
No description for branch.

Opening Hours
Address

Chappell & Matthews
2 Northumberland Buildings
Bath
Somerset
BA1 2JB
01225422888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £230,000 £280,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 6 3 1 0 1 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Thank you,...”

Share on :
Jun 14,2019
Minithumbup
By: 'Wendy W'
Jun 14,2019
1 people found
this helpful
I would like to thank Alice Jackson for helping me during my rental application. She could not have been kinder or more helpful guiding me through the whole rental process....
read full review
Was this helpful? Yes

“Good experience - thank you very much...”

Share on :
Apr 25,2019
Minithumbup
By: 'Catherine'
Apr 25,2019
0 people found
this helpful
Thank you very much Alice! She has done a great job, efficiently and swiftly, and I am very happy to be living in my new property :)...
read full review
Was this helpful? Yes

“Smooth and fast Service...”

Share on :
Apr 05,2019
Minithumbup
By: 'Martin Hicks'
Apr 05,2019
0 people found
this helpful
Everything went smoothly with very helpful staff. All paperwork was completed in good time with credit references done very quickly enabling me to move in at very short notice, with a special mention to Alice....
read full review
Was this helpful? Yes

“Worst company...”

Share on :
Jan 30,2019
Minithumbdown
By: 'Rahul'
Jan 30,2019
1 people found
this helpful
It's been over a month and property management not bother to send out contractor to fix radiator and keep telling lies all time never go with this agent every my personal suggestion . Landlord or tennent both ....
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Alice Jjackson...”

Share on :
Oct 02,2018
Minithumbup
By: 'Mrs K S Fraser'
Oct 02,2018
0 people found
this helpful
Alice Jackson went out of her way to help me with my credit reference problems yesterday and arrived at a successful conclusion. I could not have managed tis without her - really excellent service. Thank you....
read full review
Was this helpful? Yes

“Efficient, friendly service...”

Share on :
May 24,2018
Minithumbup
By: 'Jennifer Weale'
May 24,2018
0 people found
this helpful
I have let my flat with Chappell and Matthews for a good number of years now and have always received excellent service. Any problems are always dealt with quickly and efficiently and I am kept fully in the picture....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent service...”

Share on :
May 19,2018
Minithumbup
By: 'MPJJ'
May 19,2018
0 people found
this helpful
Both Jasmine and Alice were extremely helpful and professional. Moving into my new rental accommodation was made as smooth and painless as possible and all my queries were responded to promptly and effectively. I am very happy with the service I have received....
read full review
Comment on agent fees
Agent fees seem fair for the service provided.
Was this helpful? Yes

“Both Jasmin and Alice have been extremely helpful during every ......”

Share on :
Sep 27,2017
Minithumbup
By: 'Ash'
Sep 27,2017
1 people found
this helpful
Both Jasmin and Alice have been extremely helpful during every step of my move and continue to be approachable and easy to get hold of....
read full review
Comment on agent fees
I can't actually remember how much the agency fees were so they can't have been that extortionate!
Was this helpful? Yes

“After reading the appalling review left by our buyer, I ......”

Share on :
Aug 20,2017
Minithumbup
By: 'Steve'
Aug 20,2017
2 people found
this helpful
After reading the appalling review left by our buyer, I felt compelled to set the record straight. From our point of view, the estate agent provided a good service and carried out our instructions in a timely manner. The house was put back on the ...
read full review
Comment on agent fees
Significantly cheaper than the 2 other agents we were considering.
Was this helpful? Yes

“Appalling service as buyers we were stressed out by the ......”

Share on :
Jul 19,2017
Minithumbdown
By: 'Natalie'
Jul 19,2017
2 people found
this helpful
Appalling service as buyers we were stressed out by the dishonest and untrustworthy actions of the estate agents, they deliberately ignored clear instructions that we did not want to meet the seller after the house was put back on the market 2 days before exchange ( due ...
read full review
Was this helpful? Yes

“After registering with numerous agents within bath and having no ......”

Share on :
May 21,2015
Minithumbup
By: 'Sunshine'
May 21,2015
1 people found
this helpful
After registering with numerous agents within bath and having no success i decided to pop into Chappell and Matthews. After reading some of the awful reviews i was pleasantly surprised. Welcomed with warm friendly faces who made me feel extremely welcome and vauled. They had ...
read full review
Comment on agent fees
Average for the area, very pleased
Was this helpful? Yes

“Rubbish not returning emails or phone calls trying to rip ......”

Share on :
Oct 19,2014
Minithumbdown
By: 'Debbie'
Oct 19,2014
0 people found
this helpful
Rubbish not returning emails or phone calls trying to rip me off with deposit! 6 months of damp in house nothing done As long as there getting there cut they don't care!...
read full review
Comment on agent fees
Don't do anything for the money
Was this helpful? Yes

“Terrible communication. When everything is going ok, they still find ......”

Share on :
Aug 19,2014
Minithumbdown
By: 'John'
Aug 19,2014
1 people found
this helpful
Terrible communication. When everything is going ok, they still find reasons to take money from your account on a regular basis. Several times they have deducted rental income from us for "investigative work". Despite repeated attempts, they refuse to tell you what it was for. ...
read full review
Was this helpful? Yes

“I let several properties using Chappell & Matthews, the service I ......”

Share on :
Feb 28,2014
Minithumbup
By: 'SJ'
Feb 28,2014
0 people found
this helpful
I let several properties using Chappell & Matthews, the service I receive is exceptional. Using this branch represents good value for money as they are very organised, so I rarely have to spend any effort thinking about these properties! I would highly recommend this branch if ...
read full review
Was this helpful? Yes

“When i started looking for a Bath agent to manage ......”

Share on :
Feb 26,2014
Minithumbup
By: 'Richard'
Feb 26,2014
0 people found
this helpful
When i started looking for a Bath agent to manage my property lot of people i spoke to had suggested other agents but my sister in law has a property managed by Chappell and Matthews in Bristol, so i thought i'd take a chance and ...
read full review
Was this helpful? Yes

“If I could give them a worse review than terrible ......”

Share on :
Dec 11,2013
Minithumbdown
By: 'Disgusted'
Dec 11,2013
1 people found
this helpful
If I could give them a worse review than terrible I would. From start to finish they are useless charlatons out to grab money. Disgusted with how they notified us that we were being given notice by the landlord, a text message reading "Sorry checkout 18.2.14. ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:04 AM 26/09/2017 by Alice

Awards won by Chappell & Matthews, Bath BA1 2JB


As Seen On

Find the Best Agent to
Sell or Rent Your Home