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    David Burke
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Chappell & Matthews

2 Northumberland Passage Bath
Somerset
BA1 2JB

01225 738925

May 21,2015
Minithumbup
By:
May 21,2015
0 people found
this helpful
After registering with numerous agents within bath and having no success i decided to pop into Chappell and Matthews. After reading some of the awful reviews i was pleasantly surprised. Welcomed with warm friendly faces who made me feel extremely welcome and vauled. They had exceptional knowledge of Bath and the surrounding areas and helped me find my dream home. They kept in regular contact with me from day one and not once did i feel they werent doing enough for me. Would definitely recommend ...
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Comment on agent fees
Average for the area, very pleased
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Oct 19,2014
Minithumbdown
By:
Oct 19,2014
0 people found
this helpful
Rubbish not returning emails or phone calls trying to rip me off with deposit! 6 months of damp in house nothing done As long as there getting there cut they don't care!...
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Comment on agent fees
Don\'t do anything for the money
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Aug 19,2014
Minithumbdown
By:
Aug 19,2014
1 people found
this helpful
Terrible communication. When everything is going ok, they still find reasons to take money from your account on a regular basis. Several times they have deducted rental income from us for "investigative work". Despite repeated attempts, they refuse to tell you what it was for. Phone calls or emails are rarely replied to and when you finally have enough and refuse to give them permission to pay contractors twice for the same work, they ignore you. Needless to say, we are now with other ...
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Feb 28,2014
Minithumbup
By:
Feb 28,2014
0 people found
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I let several properties using Chappell & Matthews, the service I receive is exceptional. Using this branch represents good value for money as they are very organised, so I rarely have to spend any effort thinking about these properties! I would highly recommend this branch if anyone else was looking to let out property in the Bath area....
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Feb 26,2014
Minithumbup
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Feb 26,2014
0 people found
this helpful
When i started looking for a Bath agent to manage my property lot of people i spoke to had suggested other agents but my sister in law has a property managed by Chappell and Matthews in Bristol, so i thought i\'d take a chance and go with them seeing as she recommended them for their work ethic and excellent customer service. From day one Chappell and Matthews have been nothing short of excellent when it comes to managing my property. All staff were very welcoming when i went into the office to ...
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Dec 11,2013
Minithumbdown
By:
Dec 11,2013
1 people found
this helpful
If I could give them a worse review than terrible I would. From start to finish they are useless charlatons out to grab money. Disgusted with how they notified us that we were being given notice by the landlord, a text message reading "Sorry checkout 18.2.14. Cheers P @ C&M". This sort of summed up the entire experience of how they have truely been over the last 18 months, the stress they have caused, the anxiety, and illness. I hope Karma catches up with these people....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £280,000
  • Max: £280,000

Letting
  • Min: £0
  • Max: £0



Review statistics

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2 1 0 2 0 0 1 0 0 0
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