Chancellors
Thatcham, RG19
2.4/5, 11 reviews
36% recommended
50% lettings valuation accuracy
50% lettings fee satisfaction

Opening Hours
Address

Chancellors
56 The Broadway
Thatcham
Berkshire
RG19 3HP
01635 869440, 01635 31915

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 50% £900 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 0 0 2 1 2 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Beware charges above that agreed, even complaining to head office ......”

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Mar 10,2018
Minithumbdown
By: 'Thatcham landlord'
Mar 10,2018
3 people found
this helpful
Beware charges above that agreed, even complaining to head office was a waste of time so be warned, I will never use again...
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Comment on agent fees
Much higher than competitors
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“If you contact this estate agent expect the property you ......”

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Jan 25,2016
Minithumbdown
By: 'Jacqueline'
Jan 25,2016
6 people found
this helpful
If you contact this estate agent expect the property you have phoned about to be already sold or on offer....
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“Let my house with Chancellors no problems Tenant easily found.......”

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Apr 28,2015
Minithumbdown
By: 'Chris PD'
Apr 28,2015
5 people found
this helpful
Let my house with Chancellors no problems Tenant easily found. They handle everything that is where the problem starts. Their maintenance department is terrible they send out their contractors to diagnose faults and carry out repairs. Three times to diagnose one fault 3 lots of costs ...
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“Giles Mitchell of Chancellors in Thatcham was very help and ......”

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Aug 01,2014
Minithumbup
By: 'Simon'
Aug 01,2014
0 people found
this helpful
Giles Mitchell of Chancellors in Thatcham was very help and went out of his way to help arrange flexible viewing times to suit our needs. Once we made an offer on a property, Chancellors were very helpful and kept us up-to-date with all the processes ...
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“We had been looking for a property for a long ......”

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Jul 29,2014
Minithumbup
By: 'Steph'
Jul 29,2014
0 people found
this helpful
We had been looking for a property for a long time and because of the market we put a few offers in here and there but had no luck for 9months - during this time we dealt mainly with Giles but had spoken to a ...
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“Chancellors in Thatcham and in particular Giles Mitchell were very ......”

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Jul 18,2014
Minithumbup
By: 'Paul Athoe'
Jul 18,2014
0 people found
this helpful
Chancellors in Thatcham and in particular Giles Mitchell were very friendly and professional. They gave us all the information needed to deal with every request promptly and efficiently. They helped us with additional surveys and recommend and arranged them for us as well. We would ...
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“I must of spoke to each member of staff at ......”

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May 20,2014
Minithumbdown
By: 'Mr croden'
May 20,2014
5 people found
this helpful
I must of spoke to each member of staff at some time they just get some body else to phone don't no what their doing from start to finish invoicing ,paperwork ,etc...
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What agent could do to change your mind?
Send them on some sort of training
Attached Filesnbsp;
Was this helpful? Yes
By: Chancellors HQ
May 22, 2014
View all comments (1)
We are sorry to learn you feel you have had to talk to too many teams at Chancellors. I understand that your tenants wished to renew their tenancy and you contacted our Thatcham branch concerning this request; renewals are handled by our property management teams at our head office in Bracknell, and the team in Thatcham advised you would need to speak with them directly in order to discuss this further. After this discussion you again contacted our Thatcham office who arranged for the manager ...

“We have been looking for a house for 8 months , we ......”

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Apr 16,2014
Minithumbdown
By: 'chancellorssuck'
Apr 16,2014
2 people found
this helpful
We have been looking for a house for 8 months , we dread having to look at a house via chancellors. Their sales team are rude and unhelpful. Its to the point now that even if I saw a house I liked I would not buy it ...
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What agent could do to change your mind?
If they had of supported us, made suggestions for other properties, not been sarcastic, blunt and antagonistic. We're cash buyers for god sake. I WILL NEVER BUY FROM CHANCELLORS!!!!
Attached Filesnbsp;
Was this helpful? Yes
By: Chancellors HQ
Apr 25, 2014
View all comments (1)
We are sorry to hear that you were unhappy with the service you received from the staff at our Thatcham office – we aim to provide a courteous and friendly service to all of our clients and customers, and I have raised your comments to the manager of the office to ensure that all staff are aware of the high standards we expect of them in this regard. We would relish the opportunity to show you some of the fantastic properties we are currently selling in Thatcham and would welcome the ...

“The house I was buying had been advertised through Chancellors ......”

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Feb 21,2012
Minithumbdown
By: 'Disgusted'
Feb 21,2012
7 people found
this helpful
The house I was buying had been advertised through Chancellors as well as another agent. I bought through the other agent. Having moved in I went out to the shops one day and arrived home to find one of Chancellor's agents in my lounge showing ...
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“Appalling from start to finish, sadly there isn't the option ......”

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Aug 16,2011
Minithumbdown
By: 'tricky'
Aug 16,2011
11 people found
this helpful
Appalling from start to finish, sadly there isn't the option of ¢â‚¬Ëœawarding' no stars on here, rest assured I'd use this option given the opportunity! We have recently completed on a house purchase through Chancellors in Thatcham, Berkshire and can honestly say that we've never ...
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“Bril, sold with in 2 weeks of putting the house on ......”

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Dec 29,2010
Minithumbup
By: 'mk'
Dec 29,2010
1 people found
this helpful
Bril, sold with in 2 weeks of putting the house on the market and kept me up to date on everything. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chancellors, Thatcham RG19 3HP


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