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    Giles
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    Giles Mitchell
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Chancellors

56 The Broadway Thatcham
Berkshire
RG19 3HP

01635 869440, 01635 31915

Jan 25,2016
Minithumbdown
By:
Jan 25,2016
3 people found
this helpful
If you contact this estate agent expect the property you have phoned about to be already sold or on offer....
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Apr 28,2015
Minithumbdown
By:
Apr 28,2015
4 people found
this helpful
Let my house with Chancellors no problems Tenant easily found. They handle everything that is where the problem starts. Their maintenance department is terrible they send out their contractors to diagnose faults and carry out repairs. Three times to diagnose one fault 3 lots of costs and parts supplied. If the contractor worked for you we would not pay them. They do because it is our money and they receive commission from the Contractor. Do not use them find someone else who is more capable an...
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Aug 01,2014
Minithumbup
By:
Aug 01,2014
0 people found
this helpful
Giles Mitchell of Chancellors in Thatcham was very help and went out of his way to help arrange flexible viewing times to suit our needs. Once we made an offer on a property, Chancellors were very helpful and kept us up-to-date with all the processes and procedures, even helped to arrange additional viewing of the property before completion. Thank you very much for all your help....
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Jul 29,2014
Minithumbup
By:
Jul 29,2014
0 people found
this helpful
We had been looking for a property for a long time and because of the market we put a few offers in here and there but had no luck for 9months - during this time we dealt mainly with Giles but had spoken to a few staff members over time - everyone was always very polite and professional. Eventually we managed to secure a property and we began working through paperwork/exchange. At this point we were put in touch with a Senior SST Consultant, Lianne Johnson (Bracknell), who continually prompted...
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Jul 18,2014
Minithumbup
By:
Jul 18,2014
0 people found
this helpful
Chancellors in Thatcham and in particular Giles Mitchell were very friendly and professional. They gave us all the information needed to deal with every request promptly and efficiently. They helped us with additional surveys and recommend and arranged them for us as well. We would definitely recommend them to our friends and use them again ourselves....
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May 20,2014
Minithumbdown
By:
May 20,2014
3 people found
this helpful
I must of spoke to each member of staff at some time they just get some body else to phone don\'t no what their doing from start to finish invoicing ,paperwork ,etc...
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What agent could do to change your mind?
Send them on some sort of training
Was this helpful? Yes
By: Chancellors HQ
May 22, 2014
View all comments (1)
We are sorry to learn you feel you have had to talk to too many teams at Chancellors. I understand that your tenants wished to renew their tenancy and you contacted our Thatcham branch concerning this request; renewals are handled by our property management teams at our head office in Bracknell, and the team in Thatcham advised you would need to speak with them directly in order to discuss this further. After this discussion you again contacted our Thatcham office who arranged for the manager....
Apr 16,2014
Minithumbdown
By:
Apr 16,2014
1 people found
this helpful
We have been looking for a house for 8 months , we dread having to look at a house via chancellors. Their sales team are rude and unhelpful. Its to the point now that even if I saw a house I liked I would not buy it if it was listed by chancellors. They are unprofessional , sloppy and have poor manners I particularly dislike Giles who is patronizing and sarcastic....
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What agent could do to change your mind?
If they had of supported us, made suggestions for other properties, not been sarcastic, blunt and antagonistic. We\'re cash buyers for god sake. I WILL NEVER BUY FROM CHANCELLORS!!!!
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By: Chancellors HQ
Apr 25, 2014
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We are sorry to hear that you were unhappy with the service you received from the staff at our Thatcham office รขโ‚ฌโ€œ we aim to provide a courteous and friendly service to all of our clients and customers, and I have raised your comments to the manager of the office to ensure that all staff are aware of the high standards we expect of them in this regard. We would relish the opportunity to show you some of the fantastic properties we are currently selling in Thatcham and would welcome the ....
Feb 21,2012
Minithumbdown
By:
Feb 21,2012
7 people found
this helpful
The house I was buying had been advertised through Chancellors as well as another agent. I bought through the other agent. Having moved in I went out to the shops one day and arrived home to find one of Chancellor's agents in my lounge showing prospective buyers round. I pointed out that i had already bought it and asked for the keys. I was informed I hadn't bought it through them and as far as they were concerned it was still for sale. I took the keys off him and threw him out then went and ...
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Aug 16,2011
Minithumbdown
By:
Aug 16,2011
10 people found
this helpful
Appalling from start to finish, sadly there isn't the option of ยขรขโ€šยฌร‹ล“awarding' no stars on here, rest assured I'd use this option given the opportunity! We have recently completed on a house purchase through Chancellors in Thatcham, Berkshire and can honestly say that we've never encountered such incompetency throughout our house buying and selling years. In the early stages, contact levels were reasonable; however their delay in processing our offer and the advice to avid stamp duty...
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Dec 29,2010
Minithumbup
By:
Dec 29,2010
1 people found
this helpful
Bril, sold with in 2 weeks of putting the house on the market and kept me up to date on everything. ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ220,000
  • Max: ยฃ2,017,500

Letting
  • Min: ยฃ0
  • Max: ยฃ0



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Giles Mitchell - upload your photo Giles Mitchell
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Awards won by Chancellors, Thatcham RG19 3HP

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