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    Ben Granville
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    Holly Valentine
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Chancellors

76 Guildford Road Lightwater
Surrey
GU18 5ST

01276 473205
Sep 25,2017
Minithumbup
Holly Valentine
By: 'Gloria Howland'
Sep 25,2017
0 people found
this helpful
We are more than happy with the service we have received with the sale of our house last week. Holly has kept us up-to-date with each stage, as did Iain, incidentally, before he left. Thank you- it is so important that sellers are constantly kept in the loop. Nothing was too much trouble which made life easier as we do not live close by to the property we were selling. Also, they have a great specialist team who nurse the deal carefully through from accepted offer to completion. Honestly im...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 21,2017
Minithumbdown
Ben Granville
By: 'YOUKNOWWHO'
Jul 21,2017
3 people found
this helpful
July 2016. Manager had 'Little man syndrome'. Tried to cheat by raising the agreed percentage fee when buyer was found. Head office just as bad, spineless individual who wouldn't acknowledge or apologise or even look into the issue...just money grabbing issuing threat of court action when I delayed payment whilst awaiting some kind of apology....
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Comment on agent fees
Their fee was very competitive but what's the point if they are untrustworthy.
Was this helpful? Yes
Oct 17,2015
Minithumbdown
Holly Valentine
By: 'Harmeet'
Oct 17,2015
4 people found
this helpful
First we bought the property through them and the sale was unnecessarily delayed for no valid reason and blamed the other party continuously. Communication from Chancellors was very poor and we had to chase them up constantly. During this time we even had to leave our own home after false promises from Chancellors and live with family miles away. This was until the house was ready and deal went through. This was 4 months down the line and we had to fork out an extra 6% on top of the agreed sale...
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Jan 09,2014
Minithumbup
By: 'Agnes'
Jan 09,2014
5 people found
this helpful
We have been trying to arrange viewing for two properties in Bagshot that we were really interested in both showing on Chancellors website as for sale. We called on Monday to arrange a viewing and were promised someone would come back to us. After not hearing anything for two days we called again to be told that messages to arrange viewings were left with vendors however no arrangements were made so far. Called again on Thursday to chase up viewing just to hear that both properties were sold!!...
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Was this helpful? Yes
Jul 02,2012
Minithumbdown
Ben Granville
Holly Valentine
By: 'Dissapointed in Lightwater'
Jul 02,2012
8 people found
this helpful
My property was placed with Chancellors to act in the sale, circa June 2011. I sacked them at the end of Feb 2012, and during this time, I had 2 viewings from them. Once I had served notice, magically, all the viewings came pouring in from \'cash buyers\' wanting to view the property. When I asked to be present at these last minute viewings, surprisingly, none of the potential purchasers turned up. This was obviously a ploy to fabricate false offers in an attempt to prolong my contract with Ch...
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What agent could do to change your mind?
they could have done their job.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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Ben Granville - upload your photo Ben Granville
3 reviews

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Holly Valentine - upload your photo Holly Valentine
3 reviews

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Awards won by Chancellors, Lightwater GU18 5ST

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