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    Richard Wagstaff
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    laura collins
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    michael anderson
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    sophie millet
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    Paul West
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Chancellors

17 Hart Street Henley on Thames
Oxfordshire
RG9 2AR

01491 571157

Aug 12,2014
Minithumbup
By:
Aug 12,2014
0 people found
this helpful
Throughout, from an initial telephone call to viewing the property and beyond, Sophie was extremely professional and was exactly what a good agent should be: highly motivated, knew her business and didn't do the hard sell, yet she was on hand at every stage of the purchase. Nothing was too much trouble and she made everything so incredibly easy. She was a natural!...
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Aug 27,2013
Minithumbup
By:
Aug 27,2013
6 people found
this helpful
did not inform us we had 7 days cooling off period for contract. Now refusing to accept our cancellation, even though we asked for it to be amended within 7 days. Forgot to upload on rightmove or their own site. No feedback following viewings. People turning up when not expected. Inappropriate viewings. No positive action following our complaints or request for a better service - their attitude is that theirs is \'not a service based contract\'. Scaling back the advertising of our property whils...
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Apr 10,2013
Minithumbup
By:
Apr 10,2013
1 people found
this helpful
Richard provided a great insight into the local housing market and helped me understand all of the important factors which come into play when buying or selling a property. Having purchased through Richard previously, I was confident that he would provide a great level of service, which he did. Thank you Richard, your help was very much appreciated....
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Feb 27,2013
Minithumbup
By:
Feb 27,2013
2 people found
this helpful
I have had a few problems with vendors looking at offers made after mine was excepted and found the staff at Chancellors to be extreemly honest and upfront in explaining the whole process to me and dealing with concerns I have had. I find the staff in Henley to be very helpful, quick to respond and trustworthy. I have viewed a few houses with the company and the staff sit back and let you explore without "selling", but are on hand to answer questions and will find answers if they do no...
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Feb 26,2013
Minithumbup
By:
Feb 26,2013
0 people found
this helpful
Richard helped me when I had to sell my Aunts bungalow when she died . I found him friendly and very professional and he and his team kept me informed through out the sale . I would recommend him to others in the future and appreciate all he did for me ....
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Feb 18,2013
Minithumbup
By:
Feb 18,2013
0 people found
this helpful
Had a really bad time with a astate agent, before i went to Chancellors. Chancellors where fantastic with everything, the team new i lost my father and it was his home i was selling, i was kept me up to date all the time, which was great. I would use them all the time in the future. and recommend them to eveyone....
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Feb 05,2013
Minithumbdown
By:
Feb 05,2013
7 people found
this helpful
To keep this review simple and straight to the point. Richard Wagstaff said he could sell our house, he did not even get me an offer ! He is the perfect example of everything that\'s bad about estate agents. Creepy cheeky rude and full of the twisty turns that will not sell a snake oil merchant could dish out. Price high and talk up the agency\'s performance only to call a few weeks later saying its a tough market and reduce the price ! This was before we had even had an offer. We have obv...
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Jul 12,2012
Minithumbdown
By:
Jul 12,2012
5 people found
this helpful
Not informed about a significant monthly service charge on the prospective property until the papers were being signed with the solicitor.agent refused to remove the house we were buying from websites, or advertise as 'sale agreed'. We later learnt mr wagstaff was calling homeowners and advising them that if they sold their property with chancellors they could get them a great deal on 'our' house.Two disgusting examples of misrepresentation. The vendor pulled out at the last minute, but we fee...
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Mar 08,2012
Minithumbup
By:
Mar 08,2012
0 people found
this helpful
Superb service. I never thought I'd write such a review but feel I must give these agents the credit they deserve. Their strategy to help get the best possible price for our property more than exceeded our expectations in a very short time frame. All staff were polite and professional at all times....
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Feb 29,2012
Minithumbdown
By:
Feb 29,2012
8 people found
this helpful
We received terrible service resulting in our sale falling through. The agent was consistently interfering in discussions between our solicitors and even the survey. We were misled on many occasions and were told one thing when very clearly something else was going on. The whole time we were negotiating contracts they left the property online for sale and we were informed very suddenly 2 days before signing that the vendors had pulled out. No doubt the agent had persuaded them he had a buyer wi...
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By: Disgusted
Apr 10, 2012
View all comments (1)
We totally sympathise with you. We have a list of grievances too long to print.Almost the same thing happened to us- strung along for months, the property kept online whilst sale agreed and cheekily Richard was calling other people using our house as bait to try to get them to sell their house with chancellors!!! Unbelievably unprofessional and devious. The sale fell through when our vendors pulled out. If this joker was a doctor he would have been struck off years ago- manipulative, greedy....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £220,000
  • Max: £220,000

Letting No data



Review statistics

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Richard Wagstaff - upload your photo Richard Wagstaff
8 reviews

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laura collins - upload your photo laura collins
2 reviews

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michael anderson - upload your photo michael anderson
1 reviews

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sophie millet - upload your photo sophie millet
1 reviews

About sophie No description set View full profile
Paul West - upload your photo Paul West
1 reviews

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Awards won by Chancellors, Henley on Thames RG9 2AR

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