Chancellors Ref. 12524ME2
From start to finish Chancellors (mainly Terry Proxton) made the process of selling our property as painless and straight forwards as possible. We much appreciated the honest approach and solid guidance given at every stage and the overall support was much appreciated.
Nothing was too much trouble and, even though you could argue 'that's what you pay for', our honest opinion is that they went the extra mile and always with a smile.
Within a week of going to market we...
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Comment on agent fees
Chancellors offered a very fair and competitive fee
Appalling experience, and the experience has only just started!
The house was in given to us in the most shocking state! There were brown stains in the toilet! The kitchen in a disgusting state, oven and fridge had dirt all inside, there were disgusting drill holes left in the walls, carpet was filthy and there was a leaky pipe in the utility room!
Nearly three weeks on, and they have done absolutely nothing to rectify the situation.
We have hired a professional cleaner at £140, and a g...
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What agent could do to change your mind?
You could of apologised. Not one person has accepted any blame in our situation. You have belittled us, and you have most certainly conned us.
We want to see action from you, but nothing has happened.
If you reimbursed us for the cost of the garden and cleaning, and sorted out the spare room and pipe in utility room, like you had originally promised, then we can forget all about this and move on, as we are reasonable people.
To me it seems as if you are just keeping us hanging by a thread, until we eventually give up and sort it out ourselves, at our own cost!
You have done absolutely nothing, and we have called every day to see results.
We will NOT let this go!
- Block Management
- Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees
% accuracy of agent's valuations
Price range of properties reviewed
- Min: £265,000
- Max: £265,000
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Awards won by Chancellors, Oxford OX2 0JH