No description available.
CGT Lettings

119 The Promenade Cheltenham
Gloucestershire
GL50

01242 253325
Website not available

Properties for Sale
Properties to Rent

Feb 07,2018
Minithumbdown
By: 'JKE'
Feb 07,2018
1 people found
this helpful
Been into this letting agent twice (18 months apart) to register for a flat to rent. Each time spoke to that same girl, whose name i annoyingly cannot remember. Each time she seemed more interested in eating maltesers than talking to us. Once we were successfully ...
read full review
Was this helpful? Yes
Jul 28,2017
Minithumbup
By: 'Kawsar'
Jul 28,2017
0 people found
this helpful
A really positive team of people at CGT lettings. Nadine especially was a helpful and enthusiastic person to have on board, always remaining optimistic despite the challenges of ongoing works at the property....
read full review
Was this helpful? Yes
Jun 29,2017
Minithumbdown
By: 'disappointed tenant'
Jun 29,2017
4 people found
this helpful
Been dealing with the Cheltenham branch for a year and a half and would certainly never use this letting agency again. We have been left stranded with leaks and no washing machine facilities or fridge on various occasions - the staff are rude on the ...
read full review
Was this helpful? Yes
Jun 02,2017
Minithumbup
By: 'David'
Jun 02,2017
0 people found
this helpful
This is the best experience I've ever had with a Property Letting company. From sourcing to the finalising the contract they have been efficient and professional. They fully understood my need and their recommendation on an apartment was perfect. After that Harriet was so incredibly ...
read full review
Was this helpful? Yes
May 24,2017
Minithumbdown
By: 'cdd737'
May 24,2017
3 people found
this helpful
Would rate 0 stars if I could. When I collected my keys the staff member was extremely rude and quibbled over 30 seconds of time. They failed to fix a damp issue 3 years after acknowledging it's existence (they only actually made plans to fix it when I ...
read full review
Comment on agent fees
Fees are a rip off no matter what the agent but CGTs were no different to any other agent's so 'normal' is how I'd classify their fees.
Was this helpful? Yes
Mar 23,2017
Minithumbup
By: 'Chrissy'
Mar 23,2017
0 people found
this helpful
Excellent and efficient service, Nadine always goes the extra mile. She is reliable, prompt and efficient and is always fully prepared...
read full review
Was this helpful? Yes
Feb 17,2017
Minithumbup
By: 'Emma Rogers'
Feb 17,2017
1 people found
this helpful
After dealing with this branch for many years I have to say the maintenance department are outstanding!! They always seem to go above and beyond and are strong when dealing with landlords with regards to sorting out issues. We have found them to respond efficiently ...
read full review
Comment on agent fees
I feel their fees are competitive in their field
Was this helpful? Yes
Feb 14,2017
Minithumbup
By: 'Sophie Bird'
Feb 14,2017
0 people found
this helpful
Harriet went out of her way to be exceptionally professional and efficient throughout the process. She replied to our email within an hour or so and made us feel completely at ease when we filled out the relevant paperwork when collecting the keys to our ...
read full review
Comment on agent fees
Fees are always expensive, however, we did receive good service.
Was this helpful? Yes
Jan 25,2017
Minithumbup
By: 'Michael Wright'
Jan 25,2017
2 people found
this helpful
Nadine provided a fantastic professional and complete service from initial contact through to Tennant find and then on to after sales, at an executive level standard. In 15 years of buy to let's Nadine rates top of all letting agents we have dealt with, Cheltenham and ...
read full review
Comment on agent fees
Fees were competitive in comparison to other agents.
Was this helpful? Yes
Jan 23,2017
Minithumbup
By: 'Kevin Costelloe'
Jan 23,2017
1 people found
this helpful
As an existing customer of CGT I had a property to move out of and one to move into. The whole team have been very helpful and efficient, particularly Harriet and Nadine. Friendly, professional and knowledgeable. My scenario wasn't straight forward but was dealt with ...
read full review
Comment on agent fees
Fair.
Was this helpful? Yes
Aug 05,2016
Minithumbdown
By: 'Redbear'
Aug 05,2016
4 people found
this helpful
Zero communication from these guys. In the middle of winter my boiler broke; whilst I understand this wasn't their fault and it is not something that can be fixed overnight, I would have appreciated them returning my phone calls. I was left for what felt ...
read full review
What agent could do to change your mind?
Extortionate
Attached Files
Comment on agent fees
Extortionate
Was this helpful? Yes
Apr 10,2015
Minithumbdown
By: 'AreWeOutOfTheWoodsYet'
Apr 10,2015
4 people found
this helpful
This company is the awful as evidenced by the following: The flat in Cheltenham was supposed to be professionally cleaned before we moved in but it wasn't. There were crumbs and dust and it was just icky. They never did clean it as they were ...
read full review
What agent could do to change your mind?
You have ridiculous fees and you know it. Your service is horrendous. Have you heard of the term "slum lord"?
Attached Files
Comment on agent fees
You have ridiculous fees and you know it. Your service is horrendous. Have you heard of the term "slum lord"?
Was this helpful? Yes
Oct 12,2014
Minithumbdown
By: 'pissedoff'
Oct 12,2014
3 people found
this helpful
I'm so disappointed with cgt. We have been renting a flat for over six months and they still haven't fixed all the things that they said they would. My flatmate doesn't have a bathroom floor. They don't reply to emails, they don't tell you what's ...
read full review
Was this helpful? Yes
Jun 21,2013
Minithumbdown
By: 'Feeling ripped off'
Jun 21,2013
4 people found
this helpful
Just had a horrendously stressful experience with CGT and would urge people to beware of dealing with them! We are moving from abroad and contacted them about a property we were interested in.. We made an offer and they came back with a counter offer ...
read full review
What agent could do to change your mind?
Behaved professionally and ethically
Attached Files
Was this helpful? Yes
Jun 22,2012
Minithumbdown
By: 'Wolverine'
Jun 22,2012
5 people found
this helpful
AVOID THIS LETTING AGENT!!!! They might have their office in a posh part of town, but don\'t be fooled by this as it just seems to prove they have money to burn - probably from ripping off their tenants. I moved into a property ...
read full review
What agent could do to change your mind?
Nothing. Their customer service is appalling, their inspections are ridiculous, they don\'t care about their tenants - all they care about is getting money.
Attached Files
Was this helpful? Yes
May 16,2012
Minithumbdown
By: 'Mittens'
May 16,2012
4 people found
this helpful
Terrible service. Firstly was shocked by the extortionate fees they charge at the beginning of tenancy, unfortunately went in blind and naive and didn\'t realize this was not normal but was in fact extremely unreasonable. Several problems were noted on the first inspection of ...
read full review
What agent could do to change your mind?
Fixed the faults laid out in the contract. Staff being trained in good, acceptable customer service!!
Attached Files
Was this helpful? Yes
Mar 11,2008
Minithumbup
By: 'bluehippobear'
Mar 11,2008
0 people found
this helpful
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
64% customers were satisfied with fees 62% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £190,000
  • Max: £190,000

Letting
  • Min: £0
  • Max: £190,000

ARLA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 5 8 0 0 0 0 0 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:38 AM 24/02/2017 by Tracey Fisher

Opening hours


As Seen On

Find the Best Agent to
Sell or Rent Your Home