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    Sukh Basra
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    Dimple Johal
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    Mohammed Ali
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    Simran Mangat
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    Adam Caunhye
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    Sita Pithia
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    Raluca Ciausu
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    Kevin Bhurosah
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    Akeel Bashir
CENTURY 21 ILFORD, Leading Estate Agency in Ilford, Specialists in Residential Lettings, Sales & Property Management
Century 21

357 Eastern Avenue Ilford
Essex
IG2 6NE

0208 550 2221

Sep 26,2016
Minithumbup
By:
Sep 26,2016
Featured Review
0 people found
this helpful
I approached Century 21, to sell my mother's flat earlier this year, with the usual prejudices and preconceived ideas about Estate Agents - all quickly dispelled. Polite and efficient throughout our dealings. I was even advised on the type of refurbishment I should undertake. After only two viewings I got top price which was entirely due to the expertise and advice given by Adam. Charming people to deal with and I have no hesitation in recommending them for Sales or Rentals. I should add tha...
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Comment on agent fees
Quite acceptable and good value for the service given.
Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
Featured Review
0 people found
this helpful
We recently sold a house with Century 21. The quality of service was fantastic, correspondence was quick, we were kept informed of the progress of the sale and Adam and Mohammed were very helpful. Overall we had a positive experience and would definitely use them again, should we need to....
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
Featured Review
1 people found
this helpful
excellent service from Mohammed, was great in dealing with some difficult situation with the solicitors which I did not understand. I informed him and he explained everything and made me understand what is happening. It's nice to know that agents are not as bad as people make out. I will be recommending all my family n friends to use century21 ilford in the future. Thank you Mohammed...
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Comment on agent fees
Faboulous
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
Featured Review
1 people found
this helpful
5* Service from Century 21 In Gants Hill. I recently went though a private letting process as a prospective tenant. My family and I are so thankful to Akeel and Simran who worked so hard to find us the perfect home. Both Akeel and Simran went above and beyond in their approach to client care. They were extremely efficient and diligent throughout the process. I have had some terrible past experiences with estate agents, however Century 21 has most definitely restored my faith that there ar...
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Comment on agent fees
Fees are in line with what I have paid before with agents who are not the most efficient. Of course it makes a difference of admin fees can be a better rate.
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
Featured Review
1 people found
this helpful
I had the the best service from start to finish. I can't express how grateful I am to Mohammed for keeping me updated with everything that was going on during my purchase, he and the century21 team have been a great help. I have got to mention the attention to detail and making sure things got done was an extra comfort and Mohammed made me feel at ease during this process. I wish you the very best and I'm sure you will be very successful in the future!...
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Comment on agent fees
Excellent
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Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
He was very polite while dealing with me as a customer. Whenever I contacted him and if he was not in the office, he always phoned me back and did whatever was to be done....
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Comment on agent fees
good
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
I had the pleasure of dealing with Sukhbir from Century 21. I found him to be very professional and knowledgeable. He dealt with my queries efficiently and i would highly recommend Sukhbir and his team. V. Happy Customer!!!....
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Comment on agent fees
Competitive.
Was this helpful? Yes
Jun 13,2016
Minithumbup
By:
Jun 13,2016
1 people found
this helpful
I have to praise the staff at Century 21, especially Adam and Mohammed. They went above and beyond to sell our place after encountering a few problems and were a pleasure to deal with. I'd have no hesitation in recommending the agency....
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
The service from century 21 were excellent . A big thank you to Adam & Mohammed they help me all the way from the beginning to end.Alaways updated me the current situation. Only disappointed think was they told me I have to go through with there own recommend unexprenced mortgage advisor who let me down. Then they gave a chance to go through with my own mortgage advisor he managed to get the mortgage offer within a week....
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Comment on agent fees
Bad
Was this helpful? Yes
May 10,2016
Minithumbdown
By:
May 10,2016
10 people found
this helpful
The biggest mistake we made when moving to London at short notice was choosing a property to rent from Century 21 Ilford, Gants Hill. I had no idea how crooked they were & now I know I warn all my friends & family to stay away. To begin with we had to find a place at very short notice that was ready to move in so did not have much time to look around. The agent knew this & took advantage. He got us into a fake bidding war to increase the rent. I know better now but was desperate &am...
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By: Century21
Jun 07, 2016
View all comments (1)
Dear Mr Ali, Please take note, as an agent we have no preference in taking advantage of tenants in desperate situations. All viewings are block viewings as all offers are placed to owners. In instances of applicants wanting to rush a move in, we only try our level best to achieve the expectation of the client whilst maintaining our company wide procedures. We operate a separate lettings, referencing, paralegal and finance department. All move ins cannot be completed within 7days from point of a....
May 01,2016
Minithumbdown
By:
May 01,2016
8 people found
this helpful
The behaviour of this branch of century21 has been disgusting in my experience. Beyond horrendous. I am an experienced landlord, who had multiple properties with this agent. I had one property where the tenants were playing up not paying rent and all sorts, which can happen with tenants which is not a problem. However after the tenants left the property in a derelict state, and querying with the branch as to the tenants forwarding address to pursue, I was told they had no idea where the ten...
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By: CENTURY 21 UK Head Office
May 03, 2016
View all comments (1)
Dear 'Landlord', Please note that each office is independently owned and operated - however, we do take customer service very seriously. If you would like us to investigate this matter on your behalf, please contact us directly at info@century21uk.com Kind regards, CENTURY 21 UK....
Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
this helpful
Adam Caunhye arrived punctually to discuss the marketing of my property. He discussed the various options for sale and offered sound advice on the sales strategy. His estimated value of the property was accurate. The property portfolio was well presented and I was very pleased with the way it came across on the rightmove site. An open house was arranged for the ensuing Saturday and I was subsequently told that 27 of the 32 people who had expressed an interest had viewed it. Initially, six offer...
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Comment on agent fees
I could have employed a different agent for 1.25% but Century21's 1.5% was still very competitive and I liked the idea of splitting it equally between buyer and seller.
Was this helpful? Yes
Apr 18,2016
Minithumbdown
By:
Apr 18,2016
8 people found
this helpful
Horrendous service, dont bother wasting your time on these agents. We were told an offer we put in on a house was accepted. During this time, we had an offer accepted on another property, but due to location we were more interested in this property by century 21. We put an offer in and told them, we have an offer on another house and survey booked etc, but we are extremely interested in buying the one they had to offer, and century 21 basically got back to us and told us let the other house go, ...
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Apr 11,2016
Minithumbup
By:
Apr 11,2016
1 people found
this helpful
Efficient,Professional and very easy to deal with.Big thank you from all of us.Sanda Gavris and family.Will definetly recommend you!...
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Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Sita and Raluca were both professional and prompt in resolving all of my queries. Raluca helped me with the references and Sita ensured that my payments reached me on time would recommend to all Landlords. By far the best agents!!...
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Comment on agent fees
agency fees are reasonable, other agents were quoting me 12% for the same service
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
1 people found
this helpful
I recently rented out my first property as a landlord in the IG7 area. Both Sukh and Simran were very helpful from start to finish. We were able to achieve a rent which was desirable, and after the tenants had moved in, both were still helpful in answering queries post move-in . I would fully recommend....
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Comment on agent fees
Fee's are favourable vs the area
Was this helpful? Yes
Apr 05,2016
Minithumbup
By:
Apr 05,2016
0 people found
this helpful
As the old saying goes 'first impressions count' and the same applies here. The first time I meet Adam & Mohammed, they came across as very professional, well mannered, pro-active and knew the Gants Hill area very well. During the process of our purchase, Adam and Mohammed were always on top with what was going on and felt that we had someone on our side helping to move the purchase along swiftly before the Stamp Duty Surcharge deadline came into force! Without their help, the transaction wo...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 28,2016
Minithumbdown
By:
Mar 28,2016
8 people found
this helpful
The negotiation for letting our property was poorly managed & communicated both to ourselves & our prospective tenants due to a changeover in agents & things falling through the cracks. We felt we had little choice on the terms as a result of this & accepted a lower rental value than we would have otherwise. During the management of our property Sharon Rooprai had to be followed up frequently to get responses to our queries (eg. Has the electricity been changed over, do we need a...
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Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
this helpful
I have had a very good experience working with Dimple and other staff of Century 21. They have been looking after my property for over 2 years and during this period i have received a very very satisfactory experience from them. Dimple has been one of the best service managers I have come across. Century 21 has looked after my interests very well. I highly recommend century21 Ilford for any potential buyers and buy to let owners....
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Comment on agent fees
Good.
Was this helpful? Yes
Mar 05,2016
Minithumbdown
By:
Mar 05,2016
9 people found
this helpful
I'm afraid to say I was thoroughly disappointed with the service I received. The staff are rude and always cut short the conversation and never came across like they cared or had my best interests. Customer service is appalling. I will certainly not be using C21 Ilford so please do not use this agent unless you want to waste your time and money and be messed about....
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Feb 05,2016
Minithumbdown
By:
Feb 05,2016
10 people found
this helpful
They are not very professional when they cannot be bothered to call you back when no one seems to be available to talk too...
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Was this helpful? Yes
By: CENTURY 21 UK
Feb 05, 2016
View all comments (1)
Thank you for your feedback - we are very sorry to hear you are disappointed. We will make contact with the office and request that they contact you. Please do not hesitate to contact us directly on 0333 313 2121 if you have any further questions.....
Dec 01,2015
Minithumbup
By:
Dec 01,2015
1 people found
this helpful
1. Adam is very proactive Agent. He insured all the task completed in smooth and easier way. 2. Adam was always on the Task till it got completed. 3. I wish him all the very best and will recommend to my Friends....
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Dec 01,2015
Minithumbup
By:
Dec 01,2015
1 people found
this helpful
i was referred to century21 ilford by a friend and I was Nott disappointed. I just want to say a big thank you to the Century21 ilford branch for the marvellous work with renting my property. It did take longer than expected no fault of the agents. they worked tirelessly to give me the best service as well as excellent advice. I will definetly recommend to others....
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Comment on agent fees
Very competitors fees
Was this helpful? Yes
Nov 03,2015
Minithumbup
By:
Nov 03,2015
1 people found
this helpful
I have recently asked Century 21 to value my property and market it for lettings.I am very pleased with the professional service received from the staffs of Century 21.Mr Sukh Basra and Mr.Simran Magnat have done a good job finding the right tenant within a short time.I was given lot of updates during this process and they have cooperated well with in terms of arranging viewings for the potential tenants. I truly appreciate their professional effort in doing various follow ups needed during thi...
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Oct 31,2015
Minithumbup
By:
Oct 31,2015
1 people found
this helpful
Overall a professional estate agent in East London. I am more than happy to recommend their services to anyone. I have been using their services from last 3/4 months and are happy with the outcome. Regards,...
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Oct 26,2015
Minithumbup
By:
Oct 26,2015
1 people found
this helpful
A really very thorough and professional service at all times and it really helped to keep the sale on track!...
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Oct 21,2015
Minithumbup
By:
Oct 21,2015
0 people found
this helpful
The staff that assisted with the sale of the property were extremely professional and helpful. They were happy to chase all parties involved to ensure that there were no hiccups in the sale. They also kept me regularly updated on the progress of the sale and were in touch with my solicitor to ensure they could help where possible. I have no hesitation in recommending these guys (they are amazing!) and would definitely use Century 21 again....
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Was this helpful? Yes
Oct 15,2015
Minithumbup
By:
Oct 15,2015
0 people found
this helpful
First of all we could negotiate and they were open minded. They were fast to respond to needs and emergencies. We had a gas issues, electricity issue and at one time the gutter broke. All problems were solved promptly. We were able to decide on the color of paint and redecorating. Rent was accessible. Most of all, communication was logged and confirmation of receipt was always prompt. Communication was always honest and kind. We appreciated the objectivity, positiveness. Dimple is someone y...
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Sep 25,2015
Minithumbup
By:
Sep 25,2015
0 people found
this helpful
Adam was very professional and responsive throughout. He was very easy to communicate with. I would highly recommend Adam to any future buyers....
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Sep 11,2015
Minithumbup
By:
Sep 11,2015
0 people found
this helpful
Adam has been absolutely professional from start to finish with the sale of my property. I saw quite a few agents before making my decision to go with Century 21. It was Adam's professionalism that helped make my decision. His clear, to the point and straight forward explanations were well appreciated, and he has gone out of his way to ensure that I have been kept in the loop throughout. I knew what was happening every step of the way. I feel that Adam should run a course to other agents out...
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Comment on agent fees
At 1% and one of the lowest fees requested from agents. The service provided has been well worth the 1% fees.
Was this helpful? Yes
Aug 26,2015
Minithumbup
By:
Aug 26,2015
0 people found
this helpful
I've used Century21 for almost 2 years, having switched from a terrible managing agent that left my luxury penthouse apartment in a terrible state. These guys immediately put in place a plan to refurbish the apartment to a high standard and got the property on the market and with good tenants paying a good price within 4 weeks. They were fast and exceedingly professional. Over the course of the last year and a half I've found that their service has consistently been *very* responsive and prof...
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Aug 11,2015
Minithumbup
By:
Aug 11,2015
0 people found
this helpful
Dear Century 21, Its been a great pleasure being with your service for the past 2.5 years, as a tenant in Flat 1, 23, Parham Drive. This residence has been milestone to mark many pleasant events of my life and you have been an important factor to make it come true....
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Aug 06,2015
Minithumbup
By:
Aug 06,2015
0 people found
this helpful
Adam from Century 21 was friendly,professional and supportive throughout the whole process. Every telephone call or e-mail was answered and dealt with promptly and efficiently and we were kept updated at every step of the process. Adam was very helpful with follow up to both parties Solicitors and providing us with weekly sales progression to keep us updated. We would highly recommend using Century 21 Ilford and wish the staff and company every success in the future....
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Aug 05,2015
Minithumbup
By:
Aug 05,2015
0 people found
this helpful
Have used this agency for the past 9 months and they have always been professional and efficient. Communication and issue resolution has been first class- they have a great team. Would definitely recommend their services....
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Comment on agent fees
Fees were market rate and were clear and well explained.
Was this helpful? Yes
Jul 08,2015
Minithumbup
By:
Jul 08,2015
1 people found
this helpful
This Agent has provided the service that they said they would. They found a good quality Tenant from the first open viewing that they arranged. It is refreshing to see that they lived up to their claims. Reasonable fee and I would use them again....
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Areas covered
  • IG2
  • Ilford
  • IG7
  • London
  • IG1
  • Essex
  • IG3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,000
  • Max: £660,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS TDS SAGEagent My deposits scheme Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 1 16 2 10 0 7 1 1 3
Sukh Basra - no image available Sukh Basra
Office Manager
21 reviews

About Sukh No description set View full profile
Dimple Johal - no image available Dimple Johal
Senior Property Manager
11 reviews

About Dimple No description set View full profile
Mohammed Ali - no image available Mohammed Ali
Sales Negotiator
10 reviews

About Mohammed No description set View full profile
Simran  Mangat - no image available Simran Mangat
Lettings Manager
7 reviews

About Simran No description set View full profile
Adam Caunhye - no image available Adam Caunhye
Sales Manager
14 reviews

About Adam No description set View full profile
Sita Pithia - no image available Sita Pithia
Property Accounts Manager
1 reviews

About Sita No description set View full profile
Raluca Ciausu - no image available Raluca Ciausu
Paralegal Department
1 reviews

About Raluca No description set View full profile
Kevin Bhurosah - no image available Kevin Bhurosah
Property Manager
0 reviews

About Kevin No description set View full profile
Akeel Bashir - no image available Akeel Bashir
Lettings Negotiator
2 reviews

About Akeel No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 11:12 AM 17/02/2016 by Sita Pithia

Complaints Procedure

No procedure set.
Last updated at 11:12 AM 17/02/2016 by Sita Pithia

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