Century 21

17 East Street Barking
IG11 8ER


Properties for Sale
Properties to Rent

“very efficient letting agents...”

Sep 20,2018
By: 'sv holland'
Sep 20,2018
0 people found
this helpful
Impressed with Century 21 in Barking. They took on the letting of my property and it was let within 3 days...
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Was this helpful? Yes
By: Rameez Saeed
Sep 21, 2018
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Thanks we are delighted that you were happy with our service. That is what we aim for "Customer satisfaction" ...

“Not impressed! I bought through Century 21 and the man I ......”

Mar 13,2018
By: 'Buyer10'
Mar 13,2018
0 people found
this helpful
Not impressed! I bought through Century 21 and the man I dealt with was extremely condescending and quite rude. Always talking over me and hanging up mid sentence. He didn't bother showing me around and got the tenant to instead, probably a good thing! When I ...
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Comment on agent fees
Was this helpful? Yes
By: Sahar
Mar 19, 2018
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Highly skilled and professional staff . Very pleased with the services . ...
Areas covered
  • IG11
  • RM9
  • RM10
  • IG3
  • E6
  • E16
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
  • Min: £0
  • Max: £0

TPOS DPS Move With Us

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 0 0 0 0 0 1


1% - 1.5%
Last updated at 14/03/2018, 5:16 PM by Rameez Saeed

Complaints Procedure

Complaints Procedure
Any complaint received by an associate, administrator or any persons within
a Century 21 office must be instantly referred to the appropriate Office
Owner. All complaints should be acknowledged in writing and a time frame
indicated as to when they can expect a formal response.
The procedure laid down by Century 21 UK for complaint handling is as
? Complaint acknowledged in writing indicating time scale
? Complaint must be thoroughly investigated as a matter of priority
? Owner should consider the merit of the complaint and possible
? Owner should respond to the complainant in writing detailing their
findings and actions if appropriate.
? Advise complainant that if they are unsatisfied with the outcome of the
Office Owners investigation then they can refer the matter to Century
21 UK Head Office and/or The Property Ombudsman
You should be aware at all times of the requirements of the complaints
procedure of The Property Ombudsman as each office is a member of the
scheme and must adhere to the scheme rules.
Head office procedure: A holding letter is issued to the complainant and a
full response will be provided within 21 days once an investigation has been
carried out.
Last updated at 5:16 PM 14/03/2018 by Rameez Saeed

Awards won by Century 21, Barking IG11 8ER

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