“Really impressed. Great service and if needed......”
5 Star Review
Sep 24,2020
By:
'Colette'
Sep 24,2020
Branch: Chester, Grosvenor House13 Grosvenor Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN22
Branch: Chester, Grosvenor House13 Grosvenor Street
Lettings (as a Tenant)
Postcode: BN22
0
people found
this helpful
Really impressed. Great service and if needed, will use again! The staff there were friendly and professional. Thank you for a seamless service!...
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0
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“I previously rented a property from the Mold ......”
1 Star Review
Aug 17,2019
By:
'Katy'
Aug 17,2019
Branch: Mold, Alliance House/High Street
Services: Sales (Prospective customer)
Sold price: £120000
Would you recommend?: No
Postcode: CH7
Branch: Mold, Alliance House/High Street
Sales (Prospective customer)
Sold price: £120000
Postcode: CH7
2
people found
this helpful
I previously rented a property from the Mold Office and they were awful. They tried to take almost all the deposit back for cobwebs and an overgrown garden which was less overgrown than when I moved in. I then just this week gone was in ...
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2
people found
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1 Star Review
Jan 04,2019
By:
'Mr'
Jan 04,2019
Branch: Mold, Alliance House/High Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: LL11
Branch: Mold, Alliance House/High Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LL11
0
people found
this helpful
We are moving back to the UK from Canada and needed a rental property to get our feet on the ground and found one through Cavendish. We applied, were accepted and paid all the fees AND 6 month's rent in advance. Paid for flights, car hire ...
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0
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1 Star Review
Jan 04,2019
By:
'Mr'
Jan 04,2019
Branch: Mold, Alliance House/High Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: LL11
Branch: Mold, Alliance House/High Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LL11
0
people found
this helpful
We are moving back to the UK from Canada and needed a rental property to get our feet on the ground and found one through Cavendish. We applied, were accepted and paid all the fees AND 6 month's rent in advance. Paid for flights, car hire ...
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0
people found
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Yes
“All staff here are lazy, they all want something for ......”
1 Star Review
May 04,2017
By:
'BanExtortionaryAgentsFees'
May 04,2017
Branch: Mold, Alliance House/High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LL16
Branch: Mold, Alliance House/High Street
Lettings (as a Tenant)
Postcode: LL16
4
people found
this helpful
All staff here are lazy, they all want something for nothing, don't sort problems in the property until you threaten a formal complaint, then still send the most expensive contractor closest to them! my landlord is paying for a fully managed let, and for what?!?
...
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Comment on agent fees
Bad, sooner they ban these extortionate fees the better
4
people found
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Was this helpful?
Yes
“I cannot praise the staff at Mold office enough. They ......”
5 Star Review
Jan 27,2017
By:
'Anita'
Jan 27,2017
Branch: Mold, Alliance House/High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LL21
Branch: Mold, Alliance House/High Street
Lettings (as a Landlord)
Postcode: LL21
0
people found
this helpful
I cannot praise the staff at Mold office enough. They manage my property let professionally and efficiently, whilst keeping me updated at all stages,of viewing, when it is on the market, right through to handover and inspection reports once occupied,
I know my property ...
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Comment on agent fees
V. good
0
people found
this helpful
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Yes
“Decided to rent a property with Cavendish Mold...big mistake. ......”
1 Star Review
Jul 26,2016
By:
'Rach28'
Jul 26,2016
Branch: Mold, Alliance House/High Street
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: LL15
Branch: Mold, Alliance House/High Street
Lettings (as a Tenant)
Rent PCM: £400
Postcode: LL15
3
people found
this helpful
Decided to rent a property with Cavendish Mold...big mistake. Firstly I had to pay £210 admission fees ... Not really sure what this went towards as i was emailed all my documents and I was expected to print them all out myself. [approx 100 or more pages]. ...
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Comment on agent fees
Terrible
3
people found
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Was this helpful?
Yes
“This company are an absolute disgrace. Motivated by greed and ......”
1 Star Review
Jul 04,2016
By:
'AVOID'
Jul 04,2016
Branch: Mold, Alliance House/High Street
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: No
Postcode: CH7
Branch: Mold, Alliance House/High Street
Lettings (as a Tenant)
Rent PCM: £495
Postcode: CH7
1
people found
this helpful
This company are an absolute disgrace. Motivated by greed and no moral standards whatsoever. Shower broke first time I used it was fixed a month later. Hot water Boiler broke and was fixed a month later. Wasps nest in loft was told by Liza moffett ...
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What agent could do to change your mind?
High
Attached Filesnbsp;
Comment on agent fees
High
1
people found
this helpful
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“AWFUL! The house that we rented from Cavendish Rentals had ......”
1 Star Review
Sep 01,2013
By:
'Chester'
Sep 01,2013
Branch: Chester, Grosvenor House13 Grosvenor Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CH3
Branch: Chester, Grosvenor House13 Grosvenor Street
Lettings (as a Tenant)
Postcode: CH3
5
people found
this helpful
AWFUL! The house that we rented from Cavendish Rentals had numerous serious problems. Rusty & rotten pipes under the sink that burst causing a flood. A rotten kitchen roof that caved in & flooded. Broken taps on the kitchen sink that were eventually replaced with the cheapest ...
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5
people found
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“We tried 4 times to arrange a viewing with Cavendish rentals ......”
1 Star Review
Jun 07,2013
By:
'Bobo'
Jun 07,2013
Branch: Chester, Grosvenor House13 Grosvenor Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CH4
Branch: Chester, Grosvenor House13 Grosvenor Street
Lettings (Prospective customer)
Postcode: CH4
5
people found
this helpful
We tried 4 times to arrange a viewing with Cavendish rentals and each time the promised call back never materialised. In the end I was able to speak to someone who confirmed that they only offer viewings during office hours which are 0900 to 1700, Monday to Friday. ...
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What agent could do to change your mind?
1. Ensure that there is a robust mechanism in place so that emails are responded to
2. Ensure that call backs are made when they have been promised
3. Reconsider your viewing appointment policy in order to accommodate customers who work
4. If the policy cannot be changed then consider how you can work with customers in order to avoid lost business and reputational damage
5. Consider how you could communicate the limitations of your viewing policy in your adverts in order to avoid unnecessary disappointment to customers and creating failure demand for yourselves.
Attached Filesnbsp;
5
people found
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“disgraceful customer service on handed of the property I was ......”
1 Star Review
Jan 10,2013
By:
'picky'
Jan 10,2013
Branch: Mold, Alliance House/High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CH7
Branch: Mold, Alliance House/High Street
Lettings (as a Tenant)
Postcode: CH7
10
people found
this helpful
disgraceful customer service on handed of the property I was not even greeted,carpets were soaking wet when I moved in, property turned mouldy aw a result damaging my furnwrite, I was then told I had to much furniture and to sleep with the windows ...
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What agent could do to change your mind?
sue balmforth needs to brush up on her customer service, I found her rude at no point was I even greeted,she ignored my questions or gave a one worded reply. Customer service is not high priority, no explanation on anything, paid ‚£58.00 book out fee ha lasted all of 2 minutes of cavendish time,disgracefull
Attached Filesnbsp;
10
people found
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“Using this agency while I was away, They had cowboys ......”
1 Star Review
Jan 09,2013
By:
'reviewer'
Jan 09,2013
Branch: Mold, Alliance House/High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CH7
Branch: Mold, Alliance House/High Street
Lettings (as a Landlord)
Postcode: CH7
8
people found
this helpful
Using this agency while I was away, They had cowboys in to re-wire the electrics causing them to trip everytime the cooker was used. They had the carpets cleaned leaving them soaking wet causing damp throughout. Not an agency I would recommend. Property advertised for ...
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What agent could do to change your mind?
dont cut corners, to try and make a quick dollar.
Attached Filesnbsp;
8
people found
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“Very disappointed in the lack of professionalism with this company. ......”
1 Star Review
Oct 31,2011
By:
'Mr'
Oct 31,2011
Branch: Chester, Grosvenor House13 Grosvenor Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Chester, Grosvenor House13 Grosvenor Street
Lettings (Prospective customer)
Postcode:
8
people found
this helpful
Very disappointed in the lack of professionalism with this company. Individual was late, did not have information on the property and was in a rush. She stated she had other appointments.Will never recommend this agency. Tried to speak to a supervisor, but was not ...
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8
people found
this helpful
Was this helpful?
Yes