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    Steve Tebbutt
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    Donna Latter
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    Kelly Evans
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    Ryhs
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Castles Estate Agents (Aldershot & Farnham)

7 South Street Farnham
Surrey
GU9 7QU

01252 715333

Nov 12,2015
Minithumbup
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Nov 12,2015
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I have been looking for a while to rent and Kelly responded to my emails quickly which made me feel like an important customer. I have asked a lot of questions and she has always responded. . I can not vouch for other members as Kelly has been my sole contact but if she is front line then castles should feel confident....
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Apr 11,2013
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Apr 11,2013
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Thank you to the staff at Farnham office, for make the sale of my property as pleasant as possible . They do their job with skill and ease to make live run smoothly . From a very pleased customer !!! Val...
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Jun 08,2012
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Jun 08,2012
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Steve dealt with us in a professional and efficient manner from our very first viewing through to completion of the property. He worked with us to negoitate a good price and then dealt with the issues and problems along the way, several times when all looked at loss, perserverance and good communciation ensured the deal happened. If/when we come to sell our house we will be putting it on with Steve at Castles as we know they will do a great job again!...
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May 31,2012
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May 31,2012
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Secured a purchaser within days of re-marketing the property ( previous buyers, found through Farnham office pulled out as their purchaser did likewise). Kept fully up to date with how the sale was progressing and completed within 8 weeks! ( A remarkable event in itself these days.) Excellent ,well done and thank you....
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Apr 23,2012
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Apr 23,2012
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All of my dealings with Kelly have been very positive and her approach to any issues i have raised have been professional and prompt. I would definitely recommend her and the team to my other landlord friends. I have other properties that i will move to the Castles Farnham management team as and when they become vacant. Please keep up the great work....
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Apr 02,2012
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Apr 02,2012
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We have recently completed on the sale of our house through Castles in Farnham. We are a demanding couple, who expect very high standards, and we were absolutely delighted with the service from Steve and his team. Updates were frequent, negotiations were smooth, and the price obtained was good. I believe the team went beyond what we realistically expected from an estate agent. They really own the process end-to-end, and add value wherever they can. Steve is a seasoned negotiator with the ve...
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Mar 21,2012
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Mar 21,2012
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Myself and partner purchased our first property through Castles and found the whole process very straight forward, thanks to Steve. Compared to some other agents in Farnham, Steve was very honest and did everything to ensure the whole process went as smoothly as possible. We were even recommended a mortgage broker who was able to find us the best deal. When the time comes to sell up, we will definately be using Castles to sell our property....
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Mar 10,2012
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Mar 10,2012
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I have just bought a flat through Castles in Farnham. It was a bit of a rollercoaster and I nearly withdrew from the purchase due to a number of issues with the vendor. Steve was very patient and supportive throughout the process. He invested a lot of time and effort in trying to sort out all the issues and making sure everyone was happy. Moving can be a stressful experience, but Steve was a pleasure to deal with - and he always had a smile on his face!...
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Mar 06,2012
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Mar 06,2012
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Having changed agents to use Castles they did an excellent job in a difficult market to sell my property. An acceptable offer was made in 4 weeks but the purchaser subsequently withdraw as their own sale fell through. 3 weeks later another purchaser was found. I was provided with regular marketing updates which I personally found most re-assuring. The legal part of the process took longer than expected but again, Castles followed this through chasing the other parties as necessary and we got...
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Mar 04,2012
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Mar 04,2012
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It seemed like we were never going to get the property due to various legal problems, not helped by having 15 other interested buyers, however the team at Castles stuck with us and supported us throughout the process and we are now the proud owners of a new house... if only they did electrics, plumbing and decorating too!...
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Mar 03,2012
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Mar 03,2012
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Brilliant, always informed of everything as soon as we needed to know it. Would definately use them again...
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Mar 02,2012
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Mar 02,2012
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We were in the lucky position of only having to sell our house, but I was very sanguine (bearing in mind the apparent state of the market) as to our chances when I first spoke to Steve just before Xmas 2011. He was absolutely certain it would sell, but I thought 'Thats just the agent talking!'. The house went on the market on 3 Jan & Steve pulled a masterstroke by inviting a couple to view who'd placed an offer on a similar house in the same street (but who'd not had a response from the ven...
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Jan 09,2012
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Jan 09,2012
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Just completed on the sale of our house in Farnham... I have nothing but praise for the friendly service and support that we have received from Castles over the last few months... even when the sale was delayed it seemed that Steve and Donna were constantly keeping me in the loop and would be acting in my best interests throughout... Having used a few agents in Farnham I would have to say that Castles seem to stand out for their approach to provide the best level of customer care and supp...
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Dec 02,2011
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Dec 02,2011
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Castles were friendly and helpful: however I felt they were not overly concerned and there was very little follow up. I had to pursue matters and drive them for answers. They may need a further agent in their office to provide exceptional service....
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Nov 16,2011
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Nov 16,2011
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Very good estate agent, very friendly approach. Convenient location in farnham. Our flat sold in just a few hours!! Steve and Rhys are excellent and very helpful. A* !...
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Nov 11,2011
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Nov 11,2011
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Castles must be the best agents in the area. They are friendly and professional to deal with, straightforward and clear in their advice and publications. When things go wrong (as seems inevitable) they were there to help, advise and arrange things. I felt supported and guided all the way through. Just what you need....
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Oct 27,2011
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Oct 27,2011
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Castles are great, very friendly and approachable. I loved the welcome pack, my son especially enjoyed the sweets! Rhys was very easy to deal with and was informative when viewing a property. They were a pleasure to deal with....
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Oct 25,2011
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Oct 25,2011
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I was very pleased with the service I received from Castles, they were very proactive and patience especially under difficult circumstances and pushed my sale through in doube quick time which is what they needed, they both listend and acted promptly and I would reccommend using them!...
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Oct 24,2011
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Oct 24,2011
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Having used Castles to find new tenants for my property I was really pleased with the quality and level of service they provided. With my previous tenants, I had employed another well known letting agent based in Farnham, and the two companies are incomparable - What a refreshing change it made using Castles, a really well organised, and well run lettings department....
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Oct 21,2011
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Oct 21,2011
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II found all the staff at Castles in Farnham to be very professional and friendly. They were brilliant from the moment I first walked in their door to put my flat on the market. They provided lots of contact and feedback and good advice. I would without a doubt recommend Castles to anyone as the best estate agent to use for selling a property......
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Oct 01,2011
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Oct 01,2011
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Top team - A professional outfit and I felt they had the best intentions of the customer at all times - in this day and age this goes a long way - Thanks...
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Aug 27,2011
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Aug 27,2011
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David and I would like to thank you, and all at Castles, for the way in which you facilitated the purchase of Guildford House, and the help we had in what was a major move for us. The moving in pack was much appreciated too - very well thought out, and helpful. Perhaps we should have kept the wine until we had finished unpacking all the boxes, but as that would probably take several weeks we enjoyed it on our first evening! Our thanks again, Alison and David...
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Aug 16,2011
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Aug 16,2011
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Dealt with Charlie initially who was very communicative and informative. After his departure I received good support from Steve and the rest of the team....
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Aug 15,2011
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Aug 15,2011
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David and I would like to thank you, and all at Castles, for the way in which you facilitated the purchase of Guildford House, and the help we had in what was a major move for us. The moving in pack was much appreciated too - very well thought out, and helpful. Perhaps we should have kept the wine until we had finished unpacking all the boxes, but as that would probably take several weeks, we enjoyed it on our first evening! Our thanks again, Alison and David...
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Aug 10,2011
Minithumbup
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Aug 10,2011
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Our first viewings were with Charlie who I found extremely friendly, professional, honest and listened to what our requirements were. On finding a property shown to us by Charlie, the team who looked after us moving forward proved to be efficient and helpful and Steve kept us up to date regularly. We would absolutely recommend Castles to prospective buyers....
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Aug 09,2011
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Aug 09,2011
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All the staff at the Farnham office handled the sale of my house with efficiency and professionalism at all times. The knowledge that the staff displayed filled me with confidence, and they put me at ease and gave me assurance throughout the whole process, which included several external ยขรขโ€šยฌร‹ล“bumpy' moments. My heartfelt thanks go to the whole team!...
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Jul 14,2011
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Jul 14,2011
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We have been pleased with the professional way in which our sale was handled by Castles from taking the particulars to getting the property onto the market and actively using their contacts, and a variety of promotional avenues, to find a buyer. We were impressed with Castles' ability to find a buyer, and secure a satisfactory offer, within 7 weeks. Perhaps most importantly, they were able to gauge the market well which resulted in a sales price over 17% higher than the asking price recommended...
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Jul 11,2011
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Jul 11,2011
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Castles were professional and prompt. Very nice marketing touches ensured we felt just as important as a purchaser....
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Jun 20,2011
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Jun 20,2011
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I found the staff very friendly and helpful which made my sale as stress free as possible...
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May 24,2011
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May 24,2011
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The agent was honest and very trustworthy. I was satisfied with the advice and standard of the service given especially all the feed-back. I would use and also recommend this agency to my friends....
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Areas covered
  • GU9
  • GU10
  • GU34
  • GU35
  • RG29
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Sales No data
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Steve Tebbutt - upload your photo Steve Tebbutt
6 reviews

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Donna Latter - upload your photo Donna Latter
2 reviews

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Kelly Evans - upload your photo Kelly Evans
3 reviews

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Ryhs  - upload your photo Ryhs
1 reviews

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Last updated at 12:01 PM 22/06/2012 by Duncan Pate

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