Castles Estate Agents (London)
Edmonton, London, N9
4.9/5, 150 reviews
99% recommended
97% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.

...left to get your reviews in for the
2024 allAgents People Awards


Latest Reviews

View all Reviews 150
20th Sep 2022
reviewed by 'Rosa'
“Castles Estates in Edmonton were a real Godsent to us. We were looking for a new flat for my mother ......”
20th May 2022
reviewed by 'No'
“I recently instructed Castles (the Hertford Road, Edmonton branch) to let out my apartment. Alex and his team were super ......”
12th May 2022
reviewed by 'H I'
“Excellent service! I can't thank Oliver and Portia enough for their expertise, kindness and support from start to end! Thank ......”
11th May 2022
reviewed by 'Cecilia'
“Everyone I met at castles, Hertford Rd Edmonton was fantastic, their readiness to help if there’s a problem and ......”
14th Apr 2022
reviewed by 'Debby Cheung'
“I recently rented a flat with Castles. The conduct was professional, friendly, fair and respectful. I always received prompt replies ......”
5th Apr 2022
reviewed by 'Helen'
“I recently rented a flat with Castles using the Edmonton branch and my family have had a long connection using ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Castles Estate Agents (London)
438 Hertford Road
Edmonton,London
Greater London
N9 8AB
020 8804 8123

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 100% £170,000 £680,000
Lettings 92% 96% £575 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
31 0 54 0 50 0 10 0 4 1
Areas covered
  • N9
  • Ponders End
  • N18
  • Edmonton
  • EN3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“Great service...”

Share on :
Jan 11,2019
Minithumbup
upload your photo
Stuart
By: 'Russ'
Jan 11,2019
0 people found
this helpful
Thanks to Stuart for seeing through our recent property sale. He was diligent and kept us informed at all stages. I would recommend Castles as the best estate agents in Edmonton....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional Qulaities...”

Share on :
Jan 04,2019
Minithumbup
upload your photo
Alex
upload your photo
Sertac
By: 'Dr.'
Jan 04,2019
0 people found
this helpful
Castles have handled our two flat in Tottenham since 2010. During this time both Alex and Sertac have displayed exceptional Professionalism in handling issues which have arisen . We would recommend them without reservation. A mention should also be made here of Fatima(Technical and property services) ...
read full review
Comment on agent fees
Higher than other agents we use especially when they manage more than one property.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Advisor...”

Share on :
Nov 23,2018
Minithumbup
claim your profile
Craig
By: 'Paul'
Nov 23,2018
0 people found
this helpful
I have been working with Craig for the last 2 months as was looking for a flat for my mum. It was a difficult challenge as we had a long list of requirements and the situation was a bit messy. Craig simplified the process and was ...
read full review
Comment on agent fees
Reasonable fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“203 NIGHTINGALE ROAD...”

Share on :
Nov 19,2018
Minithumbup
claim your profile
Craig
By: 'JOHN'
Nov 19,2018
0 people found
this helpful
My first meeting with Craig was at the property. I was very impressed with the way he presented himself and the company. After the meeting was finished, i decided that Castle's were going to be marketing the property. Craig up dated me on a regular ...
read full review
Comment on agent fees
Agent,s fees were fair, but i do achieve better rate in other areas.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service overall...”

Share on :
Nov 09,2018
Minithumbup
upload your photo
Alex
By: 'Julia'
Nov 09,2018
0 people found
this helpful
I used to rent a property in Tottenham in 2013/14, and recently contacted again Alex with regards to a reference. I always found him very friendly and professional....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Keep up the good work...”

Share on :
Nov 05,2018
Minithumbup
upload your photo
Stuart
claim your profile
Mikhael
By: 'Janet'
Nov 05,2018
0 people found
this helpful
Stuart and Mikhael were both very helpful from the outset with the sale of our house; and any requests or queries by us were efficiently followed-up by them. They were on the case, and kept us abreast of any developments during the progression of the ...
read full review
Comment on agent fees
Fair and reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Nov 03,2018
Minithumbup
claim your profile
Craig
By: 'Loris'
Nov 03,2018
1 people found
this helpful
Craig was extremely knowledgable, helpful and courteous. I would happily recommend him to anyone looking for rental property both to landlords and tenants...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Have restored my faith in estate agents!...”

Share on :
Oct 07,2018
Minithumbup
claim your profile
Sam
upload your photo
Stuart
By: 'Anjellica'
Oct 07,2018
0 people found
this helpful
I have been a buyer and seller for some time and have dealt with many agents in different areas I haven't always thought my opinions and thoughts have mattered where it comes to estate agents, they have just seemed (to me) interested only in their ...
read full review
Comment on agent fees
N/A as I am the buyer
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service.......”

Share on :
Oct 06,2018
Minithumbup
upload your photo
Stuart
By: 'Jerry'
Oct 06,2018
0 people found
this helpful
The initial valuation was accurate. The service provided by Stuart throughout the sale process was really good and helped to alleviate the stress of selling a property....
read full review
Comment on agent fees
The fees were reasonable for the services provided and were competitive with other agencies.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional sales service...”

Share on :
Sep 13,2018
Minithumbup
upload your photo
Stuart
By: 'Leif'
Sep 13,2018
0 people found
this helpful
Absolutely brilliant service provided by Stuart and Castles. House sold within a week. I was living 300 miles away during sale and Stuart provided a great service which meant I did not have to keep travelling up and down the country during the sale. He went ...
read full review
Comment on agent fees
Reasonable and easy to understand.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly Recommended...”

Share on :
Aug 27,2018
Minithumbup
upload your photo
Stuart
By: 'Diane'
Aug 27,2018
0 people found
this helpful
Extremely patient and helpful throughout the process of selling the house, leading to early identification of a buyer. Without hesitation I would recommend Stuart...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly Recommended...”

Share on :
Jul 20,2018
Minithumbup
upload your photo
Stuart
By: 'Pat'
Jul 20,2018
0 people found
this helpful
Stuart was very helpful when it came to selling Dad's house. He was very professional and explained everything to us before the house was put on the market and got us a very quick sale. He kept us informed all the way along and was ...
read full review
Comment on agent fees
I thought the fees were reasonable - you get what you pay for.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good service start to finish...”

Share on :
Jul 15,2018
Minithumbup
upload your photo
Stuart
By: 'Nick'
Jul 15,2018
1 people found
this helpful
We received good service from Stuart at Castles. He explained the process and fees before the house went on the market. He also kept us informed throughout the process and handled our communication with the buyer very well throughout....
read full review
Comment on agent fees
The fee was reasonable and Stuart explained exactly what they would be.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional honest service...”

Share on :
Jul 14,2018
Minithumbup
upload your photo
Stuart
upload your photo
David
By: 'Ayse'
Jul 14,2018
0 people found
this helpful
When selling, Stuart Gray kept in regular contact with me and provided updates along the way. I really appreciated this as I am always busy at work. Selling was smooth sailing and quick once we had a buyer. Stuart put me in touch with other ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional Perfection...”

Share on :
Jun 22,2018
Minithumbup
upload your photo
Stuart
By: 'W'
Jun 22,2018
0 people found
this helpful
Having not had any previous experience of selling a property, I had no idea of what to expect when I walked into Castles Estate Agents. After explaining I had a property I wished to put on the market I was promptly introduced to the manager, ...
read full review
Comment on agent fees
Very acceptable, nowhere near what I was expecting to pay.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Really lovely and helpful...”

Share on :
Jun 15,2018
Minithumbup
upload your photo
Alex
By: 'Zoe'
Jun 15,2018
0 people found
this helpful
Alex was really helpful and lovely from our first conversation till present. It was my first time renting as I have previously lived in a property which i owner. Was very understanding and helpful when trying to find a landlord who would allow pets. Good ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent For Landlords...”

Share on :
Jun 01,2018
Minithumbup
upload your photo
Alex
upload your photo
Sertac
By: 'Kevin'
Jun 01,2018
0 people found
this helpful
I have used Castles for letting my flats for around 15 months and I have to say that they have been brilliant. They realistically estimated my prospective rents and have found brilliant tenants for me and continued to support me through the tenancy. The repairs team ...
read full review
Comment on agent fees
The fees are average for the area but I pay it to save myself hassle rather than letting directly, so it feels value for money to me.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good Service...”

Share on :
May 28,2018
Minithumbup
By: 'Ben'
May 28,2018
0 people found
this helpful
We received good service from Stephen at Castles. He kept us informed throughout the process and handled our communication with the sellers very well throughout....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Reassured from the get go...”

Share on :
Apr 15,2018
Minithumbup
upload your photo
Alex
By: 'Pranay'
Apr 15,2018
0 people found
this helpful
Alex was outstanding from the moment we first met with him. Arranging a suitable time to be there for us to meet, and on the several occasions we need afterward as well. Being first time buyers we couldn't have asked for a better introduction to ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex is incredible. Being new to property, I really needed ......”

Share on :
Mar 12,2018
Minithumbup
upload your photo
Alex
By: 'G.'
Mar 12,2018
0 people found
this helpful
Alex is incredible. Being new to property, I really needed an agent who was patient, knowledgeable and had my best interests in mind. I found all of those qualities from Alex at Castles. Having helped me now for nearly 2 years with great tenants, I am ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Just resently move in to my new flat.all process ......”

Share on :
Mar 12,2018
Minithumbup
By: 'Peter'
Mar 12,2018
0 people found
this helpful
Just resently move in to my new flat.all process went smoothly and with full satisfaction thanx to Craig.Thank you for being so helpful and professional....
read full review
Comment on agent fees
Fees are very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex has been extremely helpful when dealing with issues pertaining ......”

Share on :
Mar 08,2018
Minithumbup
upload your photo
Alex
By: 'Nick'
Mar 08,2018
0 people found
this helpful
Alex has been extremely helpful when dealing with issues pertaining to the rental of my flat. At the end of a long, succesful tenancy, although she didn't have to, she offered to make sure the tenant has left the property in good order and that ...
read full review
Comment on agent fees
Agency fees have been quite reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lorenzo and Alex were warm, attentive and accommodating throughout the ......”

Share on :
Feb 27,2018
Minithumbup
upload your photo
Alex
By: 'Yvonne'
Feb 27,2018
1 people found
this helpful
Lorenzo and Alex were warm, attentive and accommodating throughout the entire process. It seemed that they didn't want to simply complete the deal for business purposes, but also because they cared and wanted me to get the flat I wanted! Alex went out of his ...
read full review
Comment on agent fees
Standard
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex and Sertac made our moving house experience easy going ......”

Share on :
Dec 09,2017
Minithumbup
upload your photo
Alex
upload your photo
Sertac
By: 'Begonia'
Dec 09,2017
0 people found
this helpful
Alex and Sertac made our moving house experience easy going and straight forward. Thank you for being so clear and transparent during the whole process. I really recommend them....
read full review
Comment on agent fees
The agent’s fees were expensive however the market seems to be expensive too. In my case it was worth money
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Craig has made the process of us moving very easy. ......”

Share on :
Aug 21,2017
Minithumbup
By: 'Sophie'
Aug 21,2017
0 people found
this helpful
Craig has made the process of us moving very easy. He is friendly in his manner but also very professional. He has been very easy to reach and quickly answers all of our questions and queries, which haven't stopped since we moved in. He has ...
read full review
Comment on agent fees
We found the agency fees to be reasonable and less than many other estate agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Both members of staff were very helpful. Steven as the ......”

Share on :
Feb 16,2017
Minithumbup
upload your photo
Sertac
By: 'Filiz'
Feb 16,2017
0 people found
this helpful
Both members of staff were very helpful. Steven as the person who was present during viewing of the property and signing the contract was very pisitive. He has dealt with everything professionally. He was very approachable. Sertac was also helpful and it was nice and ...
read full review
Comment on agent fees
The fees are slightly high
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I can not thank these guys enough for all the ......”

Share on :
Aug 05,2016
Minithumbup
upload your photo
David
By: 'Lesley'
Aug 05,2016
0 people found
this helpful
I can not thank these guys enough for all the help they gave me and at the speed it needed to be done. Where the council were not being any use, everyone I delt with in the office especially Steven Carter and Alex were brilliant...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Steven has made my move stress free and seemless from ......”

Share on :
Jul 19,2016
Minithumbup
By: 'Alana'
Jul 19,2016
0 people found
this helpful
Steven has made my move stress free and seemless from beginning to end. He is a true professional and a gentleman. Can not recommend him highly enough, thank you so much to castles and Steven!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Gerry Evans is simply a trooper. I had a massive ......”

Share on :
May 26,2016
Minithumbup
By: 'Steve'
May 26,2016
0 people found
this helpful
Gerry Evans is simply a trooper. I had a massive problem with my property due to a water leak from the upstairs flat. Castles dealt with the problem, contractors and insurance company from beginning to end and kept my stress and involvement to a minimum. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent and consistent service for a few years now as ......”

Share on :
May 11,2016
Minithumbup
upload your photo
Alex
By: 'Andy'
May 11,2016
0 people found
this helpful
Excellent and consistent service for a few years now as a landlord letting I can highly recommend Alex Philippou and his colleagues at Castles Letting....
read full review
Comment on agent fees
Very reasonable fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No image available Alex
(59)
No image available Stuart
(59)
No image available Sertac
(16)

Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London), London N9 8AB



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn