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    James
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    Alexei
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Castles Estate Agents (London)

78 Green Lanes Palmers Green, London
Greater London
N13 6BE

020 8888 6081

“Happy Buyer...”

Mar 13,2019
Minithumbup
By: 'Margaret'
Mar 13,2019
0 people found
this helpful
A big thank you to John Hili and team of Castles N13 for helping me buy my home. Professional and responsive with fantastic local area knowledge. Willing and able to sort out issues quickly which helped keep stress levels low and legal fees under control. ...
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“N22 client...”

Mar 10,2019
Minithumbup
James
By: 'N22 client'
Mar 10,2019
0 people found
this helpful
James is a great negotiator. We bought from him many years ago and reached out to him when it was time to sell. Once Castles started marketing our property he seamlessly handed over to one of his team to complete the process of viewings and ...
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“Excellent service...”

Feb 06,2019
Minithumbup
Alexei
James
By: 'Jenni'
Feb 06,2019
0 people found
this helpful
Alexei, James and the whole team at Castles we're brilliant. Me and my husband recently sold our flat with Castles and they were very good at keeping us updated with information and ensuring that the sale went through as smoothly as possible. We weren't buying ...
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Comment on agent fees
Worth the fee!
Was this helpful? Yes

“Excellent Service...”

Jan 30,2019
Minithumbup
James
By: 'Peter'
Jan 30,2019
0 people found
this helpful
John and the team where brilliant from the very moment I first picked up the phone to call. John kept on top of everything and was professional throughout. Would certainly recommend to others wishing to buy (or sell). Thanks again....
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“House Purchase...”

Jan 28,2019
Minithumbup
James
By: 'House purchase'
Jan 28,2019
0 people found
this helpful
My wife and i recently bought a house through Castles, from the first viewing to picking up the keys John and James were a delight to deal with. The level of professionalism and their willingness to go above and beyond really makes them stand out ...
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“THANK YOU JOHN,...”

Jan 28,2019
Minithumbup
By: 'Violeta'
Jan 28,2019
0 people found
this helpful
To bay your first home it is probably one of the most stressful experience in live.Thanks to John Hill we can call ourselfs homeowners .Castle egency was recommended from a friend and we will be recommending them to other friends.Profesinal and friendly John ...
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“House Sale...”

Jan 17,2019
Minithumbup
Alexei
James
By: 'John M.'
Jan 17,2019
0 people found
this helpful
Professional , informative , attentive and truthful at all times. Good and honest advice given. Marketing and viewing arranged to promote sale to prospective buyers. Valuation thoroughly explained on how sale price was arrived at....
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Comment on agent fees
Market rate.
Was this helpful? Yes

“Wonderful!...”

Jan 04,2019
Minithumbup
Alexei
James
By: 'Rachael'
Jan 04,2019
0 people found
this helpful
Alexei and James helped me to purchase my new home and they were both superb. It was a complicated and time sensitive exercise - as they sometimes are but they kept everything moving and everyone informed with great humour and a high level of professionalism. ...
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“Excellent...”

Dec 21,2018
Minithumbup
Alexei
James
By: 'Anon'
Dec 21,2018
0 people found
this helpful
Team are always helpful and always come back to me with an update when requested. James, Alexei and Noff are very pleasant and easy to talk to. Would recommend for selling your house....
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“Great achievement!...”

Dec 20,2018
Minithumbup
James
Alexei
By: 'Jocelyne'
Dec 20,2018
0 people found
this helpful
I was selling the ground floor flat (with garden) on the High Road. I have been living happily in that flat for the last 20 years but with my partner we decided London was not for us anymore. Our flat was a very difficult item to ...
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Comment on agent fees
Fair, good value for money.
Was this helpful? Yes

“Persistent and realistic...”

Dec 17,2018
Minithumbup
James
John
By: 'H&S'
Dec 17,2018
0 people found
this helpful
We have bought and sold through Castles and their persistence has been great. When we first went on the market we went with another estate agents- they gave a higher valuation- 4 months later we came back to James who gave us the same honest valuation ...
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Comment on agent fees
Fair.
Was this helpful? Yes

“Great experience...”

Dec 17,2018
Minithumbup
James
John
By: 'Caroline'
Dec 17,2018
0 people found
this helpful
I'd highly recommend Castles. They gave us realistic, honest, professional advice the whole way through and were instrumental in helping the sale run smoothly. We primarily dealt with James, with viewings and email support from Alexei and John and they were all really helpful and ...
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Comment on agent fees
The fees were in line with others.
Was this helpful? Yes

“Excellent Service...”

Nov 28,2018
Minithumbup
Nof
By: 'Rita and Denise'
Nov 28,2018
0 people found
this helpful
The sale of the house went very smoothly and quite quickly! Was kept up to date with proceedings and dealt with very professionaly !! Would highly recommend these agents...
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Comment on agent fees
Agents fees were very reasonable
Was this helpful? Yes

“Excellent all Round...”

Nov 27,2018
Minithumbup
By: 'Kim'
Nov 27,2018
0 people found
this helpful
I have just exchanged contracts on my property, selling it through Castles. James, Alexei and John I found to be knowledgable, friendly and proficient in all my dealings with them. I would not hesitate to recommend them to anyone who is looking for a highly ...
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Comment on agent fees
Teir fee was very reasonable.
Was this helpful? Yes

“Brilliant service...”

Nov 12,2018
Minithumbup
Alexei
By: 'Kaysar'
Nov 12,2018
0 people found
this helpful
It was a pleasure to work with Alexi on this deal, he is a very dedicated individual, with great knowledge of the area, very honest and reliable. The team at Castle have been brilliant to start to finish....
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“Highest Recommedation...”

Nov 12,2018
Minithumbup
Alexei
James
By: 'Mr Berkshire'
Nov 12,2018
0 people found
this helpful
Out of 4 Estate Agents that the valuation, I was most impressed with James Valuation and Conduct. During the selling process, we were always Kept up to date and Alexei had a big part in this. Professional Agents thought out. Would not consider anyone else....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes

“John and James to all staff at castles were very professional...”

Nov 10,2018
Minithumbup
James
By: 'Atilla'
Nov 10,2018
0 people found
this helpful
John and James to all staff very professional manner if I never understood anything they will explain things properly go through it with you. always answered my phone calls also liased with solicitors and got back to you....
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Comment on agent fees
Good
Was this helpful? Yes

“Great and friendly service from Castles...”

Nov 07,2018
Minithumbup
Alexei
James
By: 'Anna'
Nov 07,2018
0 people found
this helpful
Would definitely recommend Alexei, James, and the team at Castles, who helped make the buying process as smooth as possible. They were always accessible and happy to help with questions along the way....
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“Experience & Expertise...”

Nov 03,2018
Minithumbup
James
Alexei
By: 'Oran'
Nov 03,2018
0 people found
this helpful
It has been a real pleasure working with James and Alexei . At the end of the process we have really gained an appreciation for the experience that James and Alexei brought to the process especially when mediating prices and negotiation. At all times James and ...
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Comment on agent fees
Hard earned!
Was this helpful? Yes

“Determined and persistent...”

Oct 23,2018
Minithumbup
James
Alexei
By: 'Emma'
Oct 23,2018
0 people found
this helpful
James and Alexei worked diligently on our behalf to finally secure a sale at the price we wanted. They communicated well with us throughout the process and offered sound advice showing excellent understanding of the local market....
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Comment on agent fees
They earned it - fair for the work involved.
Was this helpful? Yes

“First Class...”

Oct 10,2018
Minithumbup
James
Alexei
By: 'Philip'
Oct 10,2018
0 people found
this helpful
I have used Castles Palmers Green office a number of times and have specifically dealt with James and Alexei. I have always found them both to be extremely professional, reliable and a pleasure to work with. I would have no hesitation in recommended them to ...
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Comment on agent fees
na
Was this helpful? Yes

“Excellent Service!...”

Oct 09,2018
Minithumbdown
Alexei
James
By: 'Maria'
Oct 09,2018
0 people found
this helpful
Alexei and James are very friendly and helped us sell our home. They communicated with us at all times and we highly reccomend them!...
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing...”

Oct 02,2018
Minithumbup
Alexei
By: 'Sophie'
Oct 02,2018
0 people found
this helpful
We couldn't of asked for anyone more helpful then Alexei! Thankyou for all your help getting us our house!...
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“Diligent and Reliable Service Provided!...”

Oct 02,2018
Minithumbup
By: 'Pam'
Oct 02,2018
1 people found
this helpful
I am very thankful to John Hili and his team at Castles who diligently assisted me in my property search. As it regrettable transpired, I did not purchase a property through them in the end, though am still grateful in their persistence and level of ...
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“Professional and diligent...”

Oct 01,2018
Minithumbup
By: 'Christian'
Oct 01,2018
2 people found
this helpful
My wife and I have been very happy with the service received by James, John and Alexei from Castles at Palmers Green. They were always on time and knew the area exceptionally well. Moreover, they had great marketing ideas, provided a reasonable estimate (unlike other ...
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Comment on agent fees
Reasonable for the service provided.
Was this helpful? Yes

“Sale of property in Wood Green...”

Sep 26,2018
Minithumbup
James
Alexei
By: 'KH'
Sep 26,2018
0 people found
this helpful
I was very happy with the service that Castles provided me. I chose them as they had been extremely helpful when I was looking to buy a flat in London. Although there has been a recent downturn in the market they still helped me to ...
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Comment on agent fees
Agents fees are in line with all local competitors.
Was this helpful? Yes

“Amazing!...”

Aug 21,2018
Minithumbup
James
Alexei
By: 'Sam'
Aug 21,2018
0 people found
this helpful
My elderly mum was moving after 37 years and initially her house was on with other agents with not much happening. We signed up with Castles Palmers Green and within weeks the house was under offer. They then made it their mission to ensure that mum ...
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Comment on agent fees
Good
Was this helpful? Yes

“A gentleman....”

Aug 21,2018
Minithumbup
Alexei
By: 'Mr Francis'
Aug 21,2018
0 people found
this helpful
Alexi was honest and polite throughout the whole process. A true gentleman and professional. He was very knowledgeable and his communication skills were exemplary. You often hear about charlatan estate agents but Alexi bucks that trend. Alexi is a first class practitioner and I would ...
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“Flat Purchase...”

Aug 20,2018
Minithumbup
Alexei
By: 'Chris & Joan'
Aug 20,2018
0 people found
this helpful
Thanks to Alexei at Palmers Green for helping with the purchase of our new property, he was polite and courteous at all times and a pleasure to deal with....
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Comment on agent fees
Fees were competitive.
Was this helpful? Yes

“Brilliant Service...”

Aug 16,2018
Minithumbup
James
Alexei
By: 'Dan'
Aug 16,2018
0 people found
this helpful
Having originally bought our flat with Castles, we knew James well and knew he would give 100% in helping us sell our property. Both he and Alexei made themselves available whenever we had questions or needed reassurance and they were extremely patient and calm when things ...
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Comment on agent fees
The fess were very reasonable.
Was this helpful? Yes
Areas covered
  • N11
  • N13
  • N13
  • N22
  • N14
  • N11
  • N17
  • N18
  • N18
  • N14
  • N21
  • N21
  • N22
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £57,200
  • Max: £825,000

Letting No data

NAEA ARLA RICS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 60 1 42 1 2 0
Staff picture James
(80)

No image available Nof
(13)

No image available Alexei
(26)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents

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Branch - Palmers Green, London, N13

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