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    Max Whatley
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    Michael Isit
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    Nof Tona
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    John Hili
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Castles Estate Agents (London)

78 Green Lanes Palmers Green, London
Greater London
N13 6BE

020 8888 6081

Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Castles is one of the best estate agents in London! Attention to detail, follow up calls/emails and in particular after sales service is second to none. In particular the key holding service is such a bonus, it really is. I have worked with a number of estate agents over the past 3 years namely: Hamptons International, Winkworth and John Payne, yet none measured up to the service provided by Castles....
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Comment on agent fees
I was a buyer.
Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
John was helpful and always available. The sale went so smoothly after the open day we had 7 offers all on or over asking price. We couldn't have been happier with the price we got. We were in a long chain and John held it together and ensured the sale went through. Great estate agent...
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Comment on agent fees
Could always be lower
Was this helpful? Yes
Jul 10,2016
Minithumbup
By:
Jul 10,2016
0 people found
this helpful
Both John and James at Castles were excellent throughout our house purchase in North London. Responsive to both calls and emails and more than willing to chase solicitors etc on your behalf to speed things along. As an added benefit John seems to have an excellent knowledge of the local houses in the area and is happy to make suggestions to help with renovations etc....
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Comment on agent fees
N/A as buyers
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Thank you to John Hili for helping my flat purchase. He's helpful and patient. Thanks again for the great team in the agent....
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Comment on agent fees
GOOD
Was this helpful? Yes
Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
Thank you to James Mulvee and John Hili for helping with our purchase. Looking forward to dealing with you again in the future. All the best, Chloe Gillard & Thomas Bennett...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 16,2016
Minithumbup
By:
Jun 16,2016
0 people found
this helpful
Excellent service, James was very supportive and professional, being sensitive to the challenges of moving and individual anxieties! We highly recommend Castles for a friendly and human service....
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Comment on agent fees
ok
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
James had a confident and friendly approach throughout the whole sale process. A buyer was found in record time and James kept me well informed on progress at all times, either by email or by phone....
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Comment on agent fees
The fees of 1.25% of final contractual price was very reasonable.
Was this helpful? Yes
Mar 09,2016
Minithumbup
By:
Mar 09,2016
0 people found
this helpful
James is great to work with. He is trust worthy, and a great mediator between us and the sellers. I highly recommend him....
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Mar 04,2016
Minithumbup
By:
Mar 04,2016
0 people found
this helpful
James made the buying process much less stressful by communicating with me throughout the process and explaining the steps. He kept me up to date at all times and also helped enormously by helping me with tasks e.g he was at the property when the survey was being completed, he obtained the meter numbers for me, helped me measure up even! All of which meant I didn't need to take time off work. A very nice articulate gentlemen that I would highly recommend...
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Very fast transaction all completed in 19 working days. I think James was very fast and professional. We highly recommend using this branch....
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Comment on agent fees
No fees as it was a purchase
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Saw John back in November and his straight matter of fact approach and questioning was refreshing. I made him satisfied that I was a genuine buyer, we agreed a price, shook hands and he was supportive throughout the waiting period of 6 weeks till the mortgage was approved. I reported to him about every 10 days .The vendor was difficult in organizing various certificates and he gave me a pragmatic solution which I took.The matter went to exchange and completion and John was helpful, supportive an...
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Comment on agent fees
Not relevant
Was this helpful? Yes
Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
An excellent estate agent. Quickly organised a well attended house open day and sold my property within the day - well above the asking price. Provided a good liaison between myself and my buyer during the STC process....
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Comment on agent fees
Well worth the money.
Was this helpful? Yes
Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
Appointed Castles to sell our property after previous agent failed to get a single enquiry let alone viewings in 4 weeks we were with them. James did the valuation and was confident that the property would be sold fairly quickly at the asking price. Within a week we had viewings and on the Open Day we had 5 viewings and couple more after that. We had two offers within a week after the Open Day. From there on, we were regularly updated with progress made and must say that James and his team ...
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Was this helpful? Yes
Jan 12,2016
Minithumbup
By:
Jan 12,2016
0 people found
this helpful
The purchase of the flat was without any problem. The staff were always available, knowledgeable, professional and very helpful. I am so pleased with the Castles that I have decided to use their services again soon....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Dec 31,2015
Minithumbup
By:
Dec 31,2015
0 people found
this helpful
As first time buyers, we registered with many North London estate agents. Throughout the 2 year period when we looked for our first home, we found John from Castles Palmers Green to be most helpful, patient and professional agent. From scheduling initial and follow up house viewings to negotiating the purchase with the vendors through to dealing with queries between our solicitors and the vendors solicitors, John was extremely dependable. Thanks also to James' familiarity with the local area, th...
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Comment on agent fees
n/a
Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
We were sent appropriate property details and given a very convenient time to view 2 properties we were interested in (bearing in mind that we do not live in the area). When our offer was accepted a sales letter was emailed through that same day. They got local surveyors to report on the property quickly. They very kindly gave measurements of part of the kitchen in order to get a breakfast bar custom made. They liaised well between our solicitors and the sellers solicitors and the completion dat...
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Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
1 people found
this helpful
I bought a property through castles and they kept me informed throughout the process and were happy to chase both parties solicitors to ensure things moved quickly and efficiently....
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Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
I was so impressed with James Mulvee when he sold my flat to me in 2009 that, in 2015, he was the first person I called when I was considering selling it. I got a couple fo other quotes for completeness but no other agent showed the same level of enthusiasm, knowledge of the local market and knowledge of my situation and how best to act for me and manage me through the process than James. The whole team were professional and helpful throughout and were successful in achieving a price I was hap...
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Was this helpful? Yes
Dec 17,2015
Minithumbup
By:
Dec 17,2015
0 people found
this helpful
I sold my house and bought my new house through Castles (Palmers Green). I cannot fault the team. James in particular was fantastic. He was extremely responsive to emails and phone calls. He gave excellent advice and from the first day he came to value my house I felt completely confident in his ability to sell my house. I had three offers after the first open day, ( previously I had been on with another agent who had not succeeded in getting any offers for the three months the house was on wi...
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Comment on agent fees
No one likes to pay Agents fees but I feel that they earned every penny!
Was this helpful? Yes
Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
We wish to thank Mr. Onofrio Tona Sales Director and Mr. James Mulvee Branch Manager for the excellent service they provided at their Palmers Green Branch. They provided a full advertising service for the sale of our home as a result of which a sale was accomplished within one week. James continued to follow through with latest up-dates regarding the process of the sale, together with a close liaison with our selected solicitor through to our completion date. Thank you 'Nof' and James for giving...
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Was this helpful? Yes
Aug 25,2015
Minithumbup
By:
Aug 25,2015
0 people found
this helpful
I cannot recommend James of Castles, Palmers Green highly enough. The property I was selling was my late mother's house and as I live 80 miles away was a bit concerned how I was going to manage the sale. I need not have worried as even before the house was officially on the market James checked the property for me on a weekly basis and emailed to let me know that everything was ok. Once the property was sold he also arranged the house clearance/cleaning and read the meters on completion, the...
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Was this helpful? Yes
Aug 18,2015
Minithumbup
By:
Aug 18,2015
0 people found
this helpful
We have recently sold and purchased a property with Castles Palmers Green. James and the team are knowledgeable, friendly and helpful. Would definitely recommend....
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Was this helpful? Yes
Aug 11,2015
Minithumbup
By:
Aug 11,2015
0 people found
this helpful
James and John were extremely professional in dealing with the sale of my property. They demonstrated experience and good knowledge in selling properties in my area and would strongly recommend them to anyone considering selling their home....
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Was this helpful? Yes
Feb 21,2015
Minithumbup
By:
Feb 21,2015
0 people found
this helpful
Castles have been great from start to finish. From negotiating on our behalf to then seeing through our purchase of the house. They are organised, fully on top of things and reliable. I would recommend them to anyone buying or selling their property - thank you James and John!...
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Was this helpful? Yes
Jan 30,2015
Minithumbup
By:
Jan 30,2015
2 people found
this helpful
Selling to buy can be one of the most stressful and uncertain experiences imaginable. Despite the potential challenges and obstacles one may face in the buying and selling process, Castles in Palmers Green in my opinion, is the only Estate Agent offering a truly Β’Γ’β€šΒ¬Γ‹Ε“outstanding service'. The team are exceptionally gifted in their comprehensive knowledge, skills and experiences in valuations and marketing. The photographs for marketing my house were immaculately presented and all descr...
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Dec 23,2014
Minithumbup
By:
Dec 23,2014
0 people found
this helpful
James guided us through the whole selling process flawlessly. Despite many obstacles thrown in our path to disrupt the sale, his guidance and assurance made the whole process far less stressful than it could have been. His recommendation of Solicitor was spot on, we could not have asked for anyone better. We were moving out of the area and he was able to advise us on the forward process including local knowledge of the area we were moving too! Very impressed with his professionalism and knowledg...
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Was this helpful? Yes
Dec 19,2014
Minithumbup
By:
Dec 19,2014
0 people found
this helpful
The team at Castles in Palmers Green marketed and sold my flat, and were excellent throughout the sale process, from valuation to dropping-in my keys. The point I'd most like to highlight is the excellent communication - I was always kept informed, and I never at any point had to phone Castles to find out where we were. Please keep the good communication up - it really is so helpful. In addition to this, the sale price was far above what I thought it would be, and the sale was as hassle-free as ...
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Was this helpful? Yes
Nov 24,2014
Minithumbup
By:
Nov 24,2014
0 people found
this helpful
Attentive and great customer service. Very focused with regular follow ups in the selling process. Maintained excellent communication with buyer (I was seller). I was based in Afghanistan while selling and James and the team kept me well informed. Sale completed today!...
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Comment on agent fees
Great deal on fee.
Was this helpful? Yes
Nov 12,2014
Minithumbup
By:
Nov 12,2014
0 people found
this helpful
We chose Castles because they gave our flat a fair valuation for the area and in the end it achieved well over the guide price after a well organised promotion and open day. James worked hard to keep the chain together while we negotiated on our onward property and the whole team were a pleasure to deal with....
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Oct 03,2014
Minithumbup
By:
Oct 03,2014
0 people found
this helpful
After having several agents value my property. I chose castle, as my nominated agent as they were most enthusiastic and professional to get the job done efficiently. Weeks later, they found me a buyer, exchanged and completed and must say stuck to their word. My thanks go to Nof & James and all the team involved and will not hesitate to recommend castles in palmers green if you're selling....
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Was this helpful? Yes
Areas covered
  • N11
  • N13
  • N14
  • N17
  • N18
  • N21
  • N22
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£57,200
  • Max: Β£720,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 35 0 26 1 1 0
Max Whatley - upload your photo Max Whatley
Negotiator
60 reviews

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Michael Isit - upload your photo Michael Isit
1 reviews

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James Mulvee James Mulvee
51 reviews

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Nof Tona - upload your photo Nof Tona
Sales Director
9 reviews

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John Hili - no image available John Hili
19 reviews

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Emma White - upload your photo Emma White
Secetary
1 reviews

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Gareth Wood - upload your photo Gareth Wood
Sales
3 reviews

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Andrew Teacher - upload your photo Andrew Teacher
1 reviews

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John Hill - upload your photo John Hill
2 reviews

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Feroz Rana - upload your photo Feroz Rana
Sales
2 reviews

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