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    Russell
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    Steve
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    Panos
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    Jo
We've loved helping people move for 35 years. We really go 'above and beyond' to help people move - it makes what we do more enjoyable and we love building on our reputation for being the areas most reputable local property experts and also the heartfelt recommendations that come from that. We cover Harringay N4-N8, Wood Green N22, Alexandra Park N22, South Tottenham N15. Naturally we also have branches in Crouch End and other strategic locations. You'll probably be extremely reassured t Read full description...o discover that we're ordinary people - that do an extraordinary job.

“Great support and service...”

Sep 10,2018
Minithumbdown
Russell
Panos
By: 'LaurieG'
Sep 10,2018
0 people found
this helpful
We had a great experience with Castles. They were knowledgeable, pragmatic and incredibly supportive on both our sale and purchase. We completed on both very quickly and were very pleased at all stages with the help provided by both Panos and Russell....
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“Great Service for our first property purchase...”

May 19,2018
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Russell
Panos
By: 'Nate Camponi'
May 19,2018
0 people found
this helpful
My girlfriend and I worked with Castles to purchase our first property and I have to say, we had a very pleasant experience. Russell and Panos were great to work with and dealt with any issues quickly and efficiently, keeping us in the loop at ...
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“Executor selling property...”

May 03,2018
Minithumbup
Russell
Panos
By: 'Executor selling'
May 03,2018
0 people found
this helpful
I had to sell my niece's flat following her sudden death. Russell and Panos were extremely helpful and sorted the open day, liaising with the solicitor and clearing the flat and so many other extras. I am eternally grateful for their help and guidance ...
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Comment on agent fees
Fees were extremely reasonable.
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“Best agents ever!...”

Mar 17,2018
Minithumbup
Panos
Russell
By: 'Marianp'
Mar 17,2018
0 people found
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We instructed castles estate agents after trying an online estate agent previously. The experience was a complete revelation as to why paying for a proper estate is money well spent. The valuation was spot on, the speed at which they found a buyer was amazing, ...
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Comment on agent fees
Very reasonable, for the service provided
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Nov 28,2017
Minithumbup
Russell
Panos
By: 'Leila David and Avita'
Nov 28,2017
0 people found
this helpful
Avita, David and Leila have been totally impressed by the professionalism shown by both Russell and Panos in helping us find and purchase of a property for Avita. The whole process went through with little stress and heart ache. Well done Fellas. We have no ...
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Comment on agent fees
N/A
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Nov 28,2017
Minithumbup
Russell
Panos
By: 'Leila David and Avita'
Nov 28,2017
0 people found
this helpful
Avita, David and Leila have been totally impressed by the professionalism shown by both Russell and Panos in helping us find and purchase of a property for Avita. The whole process went through with little stress and heart ache. Well done Fellas. We have no ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Nov 20,2017
Minithumbup
By: 'Olivia'
Nov 20,2017
0 people found
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Panos, Russell and Noura were all absolutely excellent from start to finish, I've worked in estate agents before and can honestly say I never had such a pleasant experience with letting agents. They were understanding, prompt, kind and considerate and nothing was ever too ...
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Comment on agent fees
Good, no where near as expensive as we have paid in the past
Was this helpful? Yes
Jun 01,2017
Minithumbup
Panos
Russell
By: 'Mark, Lordship lane'
Jun 01,2017
1 people found
this helpful
I would highly recommend Castles, easy to deal with and found buyers quickley. Thank you Guys...
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Comment on agent fees
Good
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Apr 07,2017
Minithumbup
Russell
Panos
By: 'S'
Apr 07,2017
0 people found
this helpful
Overall I was happy with the service I received from Castles on Turnpike Lane, particularly from my agent Russell Totton. Russell was on time, polite, friendly, responded to emails and calls promptly and made helpful suggestions that I hadn't thought about such as adding misty ...
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Jan 24,2017
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Russell
Panos
By: 'Michelle'
Jan 24,2017
0 people found
this helpful
Can't thank the guys at castles harringay branch enough. We were selling my mums house for her and they made it run as smooth as possible. There were a few hiccups as one might expect, but the guys kept us informed and were reassuring all ...
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Comment on agent fees
We knew from day one what the fees would be and to be honest they were less than others we'd approached.
Was this helpful? Yes
Jul 21,2016
Minithumbup
Steve
By: 'Mehraj Miah'
Jul 21,2016
0 people found
this helpful
Castles Estate agents on Turnpike Lane have the most amazing care and understanding for each and every customer. All my dealings with them have been with amazing speediness and thoroughness with regards to our properties. They remain, to this day, very loyal and very approachable ...
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Comment on agent fees
The fees were very reasonable.
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Mar 18,2016
Minithumbup
Russell
By: 'LanghamRd'
Mar 18,2016
0 people found
this helpful
We raised an issue with a poorly functioning oven. Emails were responded to within the hour and communication was clear around the next steps that would be taken to resolve the issue. Within a week the oven was replaced with an new one that has ...
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Mar 18,2016
Minithumbup
Russell
Steve
By: 'Richard'
Mar 18,2016
0 people found
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Friendly and professional staff. Steve took excellent photos and offered sound advice, and Russell was always available to answer every question I had, no matter how minor. A very capable group of people all round....
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Feb 08,2016
Minithumbup
Steve
Russell
By: 'galia pike'
Feb 08,2016
0 people found
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What a fabulous agents - we've really had top service. Fabulous interior photos, fast responses to our questions and a warm and friendly manner. I can't recommend Castles highly enough. Thank you chaps!...
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Feb 03,2016
Minithumbup
Russell
Steve
By: 'Katherine'
Feb 03,2016
0 people found
this helpful
Castles were reasonable, patient helpful but not intrusive whilst dealing with the purchase of my flat. I was particularly grateful that even after the 'deal was done' they were able to assist me with an outstanding matter which came to light once the property was ...
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Jan 14,2016
Minithumbup
Russell
By: 'Noa'
Jan 14,2016
0 people found
this helpful
I just bought a flat through Castles, very much pleased with everything. Russell at Turnpike lane branch was very professional, answered all my questions quickly, the whole process was very smooth and painless. Thank you for everything. If one day I decide to rent out ...
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Jan 13,2016
Minithumbup
Russell
Steve
By: 'Mike R'
Jan 13,2016
0 people found
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A very professional service was provided that resulted in a purchase offer for my flat within 1 week of the property going on the market....
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Oct 11,2015
Minithumbup
Steve
By: 'Matt Phipps'
Oct 11,2015
0 people found
this helpful
We were really pleased with the service that we received from Castles. Everything about the sale felt right from the pricing to the approach. Their advice made the whole process run smoothly, and the photos were really well done. We went with Castles because of ...
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Aug 12,2015
Minithumbup
Steve
Russell
By: 'Rob and Maryanne'
Aug 12,2015
0 people found
this helpful
Thanks to Steve Hatch and his team we were able to complete the sale of our house in N22. With such high standards and professional advice from Castles in Wood Green. This process was made that less stressful. We could not have achieved a successful ...
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Comment on agent fees
Steve was open to negotiate on the sales fee.
Was this helpful? Yes
Jul 08,2015
Minithumbup
Russell
By: 'PFT Harringay'
Jul 08,2015
0 people found
this helpful
Russell was extremely friendly and helpful from the first viewing, keeping us informed and doing everything within his power to move the sale to completion. He helped us with finding a surveyor and getting a quote on some damp repairs, as well as negotiating with ...
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Jul 07,2015
Minithumbup
Steve
Russell
By: 'Tim Hughes'
Jul 07,2015
0 people found
this helpful
Really easy to deal with Castles; in fact when Steve came to do the initial Market Appraisal and marketing chat I didn't bother getting another quote, I knew they would good to their word, reputable and honest with both the seller and buyer. Russell ran ...
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Comment on agent fees
Really good, 1% fee (although this was a special offer) and no costs for the marketing materials.
Was this helpful? Yes
Jul 01,2015
Minithumbup
Russell
By: 'Fred and Gesine'
Jul 01,2015
0 people found
this helpful
The sale of our property in London was made considerably more complicated by the fact that we had already emigrated to Switzerland! Russell and Panos were however excellent in organising the clearance of the property despite our absence. They achieved the asking price in a ...
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Jun 28,2015
Minithumbup
Russell
By: 'Peter Cook'
Jun 28,2015
0 people found
this helpful
We received a good service through our purchase. We had informative updates every week and sometimes daily conversations with staff from booking viewings till the day we exchanged contracts. The staff were courteous, helpful and in our case patient at all times no matter the ...
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Jun 26,2015
Minithumbup
Russell
By: 'Ewan'
Jun 26,2015
0 people found
this helpful
Russell was a pleasure to deal with - He was helpful and 'up front' without being pushy; we have come across a number of agents who try to 'stimulate interest' or add spin " well theres a LOT of interest in the property, so you ...
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Was this helpful? Yes
Jun 10,2015
Minithumbup
Russell
By: 'P.J'
Jun 10,2015
0 people found
this helpful
Everyone who was involved in helping me sell my home made me feel as though they working just for me, no matter how many times I might call them in a day or week they were always on hand to answer my questions or put ...
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Was this helpful? Yes
Jun 02,2015
Minithumbup
Russell
By: 'SJ'
Jun 02,2015
0 people found
this helpful
From the beginning, Russell excelled in showing us the property. After the viewing, he even drove us around the area to get our bearings and show off the high street. He was extremely helpful when we made and offer, and very comforting during the time ...
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Was this helpful? Yes
Jun 02,2015
Minithumbup
Russell
By: 'julian'
Jun 02,2015
0 people found
this helpful
This is the fist time I have had dealing with estate agents, so my experience is limited, but I found the agent helpful and accommodating....
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Jun 02,2015
Minithumbup
Russell
By: 'john watts'
Jun 02,2015
0 people found
this helpful
sold property , was fully informed at all, times by panos and Russell ,would highly recommend them to vendors trying to sell property....
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Comment on agent fees
fees same as most agents
Was this helpful? Yes
Jun 01,2015
Minithumbup
Russell
By: 'Tony Corbett'
Jun 01,2015
0 people found
this helpful
Used their contacts to get an initial market feel and then opened the details to all. I had two firm offers after three days and five more within a week. Settled on a buyer within three further days. A number of issues cropped up during ...
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Mar 05,2015
Minithumbup
Russell
By: 'Claire'
Mar 05,2015
0 people found
this helpful
Panos and Russell were always easy to get hold of, and helpful with any questions we had . They were honest with us throughout the process and I felt confident they were working hard to get us the best results. They were always polite and friendly....
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Comment on agent fees
I think estate agent fees in general are too high. Castles were no more expensive than any others. But now that house prices are so rediculously high maybe the fee should be 0.5%?
Was this helpful? Yes
Areas covered
  • N8
  • N22
  • N4
  • N15
  • N17
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £126,000
  • Max: £2,550,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 6 0 63 1 45 0 4 0
Staff picture Russell
(48)

Staff picture Steve
(22)

Staff picture Panos
(9)

No image available Jo
(0)

Fees

The professional photography and advertising on Rightmove, Zoopla and so on are all part of our NO Sale-No Fee promise.

Fees can be as low as 1% - 1.25% depending on the type of property.

If you are are a professional developer, are selling more than one property, or have a friend who wants to also sell - we will offer you a special rate! But most importantly... We'll show your house at it's best and get you a great price - from a great buyer.
Last updated at 22/03/2018, 9:36 AM by allAgents

Complaints Procedure

We have a dedicated complaints officer. As all our team are very well trained and love looking after people, he's never very busy dealing with complaints. So we get him out looking after our clients instead, but we're always here if you need us to look into anything.

Should you wish to complain you can email here: Steve@castles.uk.com
Last updated at 9:36 AM 22/03/2018 by allAgents

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Branch - Harringay & Wood Green, London, N8

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