Castles Estate Agents (London)
Hackney, London, E5
5/5, 168 reviews
99% recommended
94% sales valuation accuracy
99% sales fee satisfaction
No description for branch.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Castles Estate Agents (London)
44 Lower Clapton Road
Hackney,London
Greater London
E5 0RN
020 8985 0106

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £34,000 £1,057,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 5 0 79 0 83 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

“I sold my house mid pandemic and mid cyber at......”

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Apr 29,2021
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Josh
David
By: 'wendy'
Apr 29,2021
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I sold my house mid pandemic and mid cyber attack. It was very stressful, however Josh and David were always at the end of the phone or email to help when things got tricky. Despite all the problems above I still managed to sell the ...
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“Very professional, friendly and supportive service...”

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Apr 22,2021
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David
Josh
By: 'Dario'
Apr 22,2021
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Very professional, friendly and supportive service. David, Max and Josh understood the market for our property well and the different clients positions to negotiate and agree our on-going purchase smoothly. Nothing has ever been too much trouble! Thanks...
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“I recently sold my flat in Clapton through Ca......”

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Apr 19,2021
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By: 'Zoe'
Apr 19,2021
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I recently sold my flat in Clapton through Castles and highly recommend. I find the process of buying / selling pretty stressful but Castles definitely helped to make this one as informed as possible. The whole team were always on hand (over a 4 month period) with ...
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“We have just sold with Castles for the second......”

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Apr 19,2021
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Max
David
By: 'Candice GOW-SMITH'
Apr 19,2021
0 people found
this helpful
We have just sold with Castles for the second time, and honestly, we could not fault the service provided by Max and David (Hackney Branch). We trusted their advice, and appreciated their transparency during the sale process. Their timely communication and swift action made the ...
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“Great Service...”

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Apr 19,2021
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Max
By: 'Emma'
Apr 19,2021
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From the outset Castles were brilliant to work with and after viewing houses with countless other estate agents we could really see the difference here with their knowledge and professionalism. Max made the process as painless as possible, was always easy to get hold of ...
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“Highly recommend...”

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Apr 16,2021
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Max
Josh
By: 'Emily'
Apr 16,2021
0 people found
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Max and Josh at Castles made the whole process of selling a property (at an incredibly difficult time during lockdowns) so much easier than I expected. They were always available to talk, helped me work out next steps, explained the process clearly and kept checking ...
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“We bought through Castles and we found them t......”

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Apr 15,2021
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Max
By: 'Ben'
Apr 15,2021
0 people found
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We bought through Castles and we found them to be honest, reliable and very attentive to all parties involved. It felt like a complicated transaction but went smoothly with Max's involvement. We sold through elsewhere but I wish we went with Castles for our sale. ...
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“Castles handled the sale of our 3 bed in Home......”

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Mar 08,2021
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Max
By: 'Jonathan'
Mar 08,2021
0 people found
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Castles handled the sale of our 3 bed in Homerton, east London and the whole team was excellent but I have to call out Max who was our lead contact for going above and beyond to tackle any issues that came up during the sale. Great ...
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“Sale in Clapton E5...”

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Mar 05,2021
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Max
By: 'Jack'
Mar 05,2021
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We recently completed the sale of our 3 bedroom flat in Clapton and cannot speak highly enough of the Castles team for their assistance. Max was our main point of contact and was such a great help. We had thought about using an online service to ...
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“Purchase - Castles Estate Agents...”

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Mar 03,2021
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Max
By: 'Stephane'
Mar 03,2021
0 people found
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I worked with Max who assisted me in the purchase of a flat in Hackney. Throughout the whole process, Max has been extremely helpful, keeping me updated and managing all parties involved to keep the process moving as quickly as possible in a difficult COVID ...
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“We purchased our house through Max at Castles......”

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Mar 03,2021
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Max
By: 'Tom'
Mar 03,2021
0 people found
this helpful
We purchased our house through Max at Castles. All I can say is that he was incredible. He understood our sentiments and found us our perfect house with care and consideration. His communication was amazing and patience through the process was a life boat for ...
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“Thanks David for all your help and responsive......”

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Mar 03,2021
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David
Max
By: 'Fergus'
Mar 03,2021
0 people found
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Thanks David for all your help and responsiveness while selling our flat in hackney! We had a very good experience with Castles....
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“We have today completed on the sale of a Buy ......”

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Jan 29,2021
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Max
By: 'Sonia'
Jan 29,2021
0 people found
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We have today completed on the sale of a Buy to Let flat in Hackney. We chose Castles as we preferred their personal touch to that of the big boys! Max was our lead and at all times was appropriately friendly, approachable but very professional. ...
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“Highly recommended...”

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Dec 20,2020
Minithumbup
David
By: 'Sam'
Dec 20,2020
0 people found
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David went above and beyond throughout the purchase to help push things through whilst always remaining helpful, supportive, transparent and friendly – hugely appreciated and recommended. Thank you!...
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“We recently bought our house through Castles ......”

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Dec 17,2020
Minithumbup
David
By: 'Will'
Dec 17,2020
0 people found
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We recently bought our house through Castles (David & Max) and were really impressed with their service - honest, proactive, and great communicators. They were fantastic throughout the entire process. Unlike other agents, they weren't pushy or overbearing during our initial viewing and were really honest/...
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“Consummate Professionals...”

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Dec 17,2020
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Max
David
By: 'Del'
Dec 17,2020
0 people found
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We recently used Castles' Hackney branch as our agents to sell a terraced house in Hackney. David carried out the initial valuation and it was immediately clear that he has a great deal of experience in the housing market as well as an instinct for ...
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“5 star service from David and the team. A ple......”

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Dec 01,2020
Minithumbup
David
By: 'George'
Dec 01,2020
0 people found
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5 star service from David and the team. A pleasure to work with, unlike so many estate agents that we’ve worked with in the past. Will definitely use them in the future and would recommended to friends and family....
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“Excellent Estate Agents...”

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Nov 15,2020
Minithumbup
David
Max
By: 'Mohamed'
Nov 15,2020
0 people found
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Castles Hackney are an excellent set of estate agents. They are honest, straightforward and wonderful to deal with. They are always willing to listen, answer questions and help. Max, David and Josh are all fantastic. Unlike so many estate agents, you feel like you can ...
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“Fantastic selling service...”

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Nov 10,2020
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David
Max
By: 'Eloise'
Nov 10,2020
0 people found
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I cannot fault my selling experience with Castles. David, Josh and Max are attentive, hard working and honest. We had to contend with a pandemic and one sale falling through and still they came up trumps with the new buyer. Max has worked incredibly hard ...
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“Polite, professional and efficient service...”

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Nov 02,2020
Minithumbup
Max
By: 'Wendy'
Nov 02,2020
0 people found
this helpful
I value customer service very highly and Castles provided me with excellent service during the sale of my flat. During the viewings process they provided me with regular updates and feedback. Once the sale was agreed my main contact, Max, was always contactable, polite and ...
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“Super efficient, patient and really cared!...”

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Nov 01,2020
Minithumbup
David
Max
By: 'Samantha'
Nov 01,2020
0 people found
this helpful
The quick sale of our flat during Covid-19 was made possible by David Sipple @Castles whose professionalism and efficiency made a difficult process as straight forward as possible. From his initial advice on what we needed to renovate to make the flat more attractive to ...
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“Absolutely amazing Team at Castles....”

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Oct 29,2020
Minithumbup
Max
Josh
By: 'Anietie'
Oct 29,2020
0 people found
this helpful
Absolutely amazing Team at Castles. It was a particularly difficult period due to the coronavirus pandemic but I felt very taken care of and nothing was too much. It was their hard work that enabled us to sell and I'm so glad I chose them. ...
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“Excellent Service in Hackney...”

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Oct 29,2020
Minithumbup
Max
David
By: 'Rebecca'
Oct 29,2020
0 people found
this helpful
We had tried to sell our property a year or so ago with another local agent, but without much luck. When we decided to give it another go, we approached Castles for their help. Max was brilliant. We achieved the full asking price and he ...
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“Max at Castle's was amazing throughout the pr......”

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Jul 15,2020
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Max
David
By: 'Paul'
Jul 15,2020
0 people found
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Max at Castle's was amazing throughout the process, which can be a pretty stressful at times. But he was always at the end of the phone whenever we had any questions or needed some reassurance and never needed chasing. He worked really hard for us ...
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“We had a thoroughly positive experience with ......”

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Jul 15,2020
Minithumbup
Max
By: 'Gethin'
Jul 15,2020
0 people found
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We had a thoroughly positive experience with Castles. Max personally went out of his way to research, locate and forward us the perfect properties to choose from. If we were ever to sell in the future, we would definitely return to Max, because of how ...
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“Professional and efficient in spite of covid-19...”

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Jul 13,2020
Minithumbup
Max
By: 'Steve'
Jul 13,2020
0 people found
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Max was very professional and competent, provided an efficient and helpful service throughout, in spite of covid-19 related hiccups! Thanks...
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“Thoroughly helpful...”

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Jul 08,2020
Minithumbup
David
Josh
By: 'Laura'
Jul 08,2020
0 people found
this helpful
Castles were thoroughly helpful throughout the process and a hundred times more courteous and pleasant to deal with than all other agents I've dealt with....
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“Castles Estate Agents (London) Hackney...”

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Jul 06,2020
Minithumbup
David
By: 'Chiaka'
Jul 06,2020
0 people found
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It was an absolute pleasure working with David, Max and the team at Castles Hackney. David and Max were friendly and always at the other end of the phone whenever you needed them, they possessed very good knowledge of the property market both local and ...
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“Really great experience working with David an......”

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May 26,2020
Minithumbup
David
By: 'Christian'
May 26,2020
0 people found
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Really great experience working with David and the team at castles would recommend! Really good communication and easy to work with David,He is a great guy,very informative , always a good listener and very proactive manager.David was very understanding when things where going ...
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“Josh was really helpful, professional and pol......”

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Mar 10,2020
Minithumbup
Josh
By: 'Lucy'
Mar 10,2020
0 people found
this helpful
Josh was really helpful, professional and polite throughout the whole process of me buying my flat, and I'd always get a quick response to calls & emails. Would definitely recommend Castles!...
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London), London E5 0RN


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