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    Max Whatley
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    Stuart
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    Stephen Oswick
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    David May
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    Ashley Cortez
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    David Edgar
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    lena wesley
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    Alex Phillippou
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    Ashli Cortez
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    Steven Enfield
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    David
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Castles Estate Agents (London)

243/245 Hertford Road Enfield
Greater London
EN3 5JJ

020 8804 8000

Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
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David is an absolute pleasure to work with. Efficient, caring and gets the job done! The team are also very helpful. Highly recommended...
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May 27,2016
Minithumbup
By:
May 27,2016
0 people found
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I have just completed on my flat and want to thank you stuart for being so patient and professional despite many obstacles....
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Mar 21,2016
Minithumbup
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Mar 21,2016
0 people found
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From first meeting with both Stephen and David I was impressed by there calm, dignified approach to the sale of our property. Supportive without being in the slightest pushy and friendly without being overly chummy their approach led to a smooth and stress free sale. I would not hesitate to recommend them to other vendors....
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Comment on agent fees
The fees charged seemed very fair for the high standard of service provided.
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Mar 21,2016
Minithumbup
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Mar 21,2016
0 people found
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Excellent service from all involved in our very long sale. Their patience and expertise were outstanding. A massive thanks to all of you....
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Mar 12,2016
Minithumbup
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Mar 12,2016
0 people found
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Excellent staff, amazingly helpful,great personalities kept us informed and would highly recommend. No pushing for the business - great service!...
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Comment on agent fees
Good
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Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
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I initially viewed this property myself as my partner was unavailable for the open day. David kindly arranged for an evening viewing. An offer was put forward and accepted. The whole process was painless. I found both David and Stephen to be very approachable and always returned phone calls or responded to emails promptly....
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Comment on agent fees
N/A
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Jan 21,2016
Minithumbup
By:
Jan 21,2016
0 people found
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We cannot fault the service we received in any way as it was absolutely on point. All of the information,help and advice we received during this process was extremely helpful. The service we received was outstanding 5*. Thank you...
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Comment on agent fees
GOOD
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Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
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I sold a 'Buy to Let' property with a sitting tenant and it was very professionally handled. My misgivings at not selling with vacant possession were easily overcome and a quick sale to another Investor materialised within days. I was further amazed to acheive a better selling price than the original property market value. Castles kept me informed all the way and liased expertly with my Purchaser and my sitting tenants....
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Nov 07,2015
Minithumbup
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Nov 07,2015
0 people found
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The service from Castles whilst selling my mother's house was first class. We live a long way from the property and could not be on hand often. They kept us fully informed, helped us make difficult decisions and returned our calls promptly. David in particular was especially good at making sensible decisions on our behalf if they couldn't reach us. This was the least stressful property transaction I have ever been involved in, thanks to their professionalism and experience. Thank you....
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Comment on agent fees
Reasonable and competitive.
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Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
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From the initial visit for the free valuation to the handover of the keys Stephen and the team were always friendly, helpful and patient with regular calls to keep me informed of the progress of the sale. I had no hesitation recommending Castles when a neighbour asked my opinion of their service....
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Comment on agent fees
Good value in the market
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Oct 22,2015
Minithumbup
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Oct 22,2015
0 people found
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Before I write my review I would like to take this fantastic opportunity to Thank Ashli Cortez and her colleagues in supporting and help dealing with my property sale. They are a professional organisation and have a wealth of experiences between them. The advice they have provided to me is second to none and deserves a mention in this review. They are prompt in their responses and bend over backwards in helping with the smooth processes of purchasing this property. If you look at their homepag...
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Oct 22,2015
Minithumbup
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Oct 22,2015
0 people found
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Stephen came out to view my Mums flat which l was selling, it was then he told me he had sold my sons house to them many years previous. My son and daughter in law were very impressed with him then, so l felt relaxed and happy he would do his best for us. Stephen said he had a client who may be interested, she came to look the following day, and it was sold to her! How easy was that! But obviously wouldn't have happened without 'Castles' and their staff. The sale has gone along very smoothly,...
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Comment on agent fees
We were 'happy' to pay the arranged fee with Castles, they do the 'foot work' they deserve their fee, certainly wouldn't have sold without them, so 'happy' to pay!
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Oct 21,2015
Minithumbup
By:
Oct 21,2015
0 people found
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Very professional and knowledgeable team. I have received very good advice throughout the process. Have always been updated promptly with regards to any movement in the transaction. I can highly recommend Castles...
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Comment on agent fees
n/a
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Oct 14,2015
Minithumbup
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Oct 14,2015
0 people found
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Stephen was very good. He was professional from start to finish. He knew I wanted a quick sale and he made sure the buyer was aware of this. He also kept me up to date with developments. His staff were also very professional and they dealt with any queries I had in Stephens absence. Very happy with the service provided....
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Oct 02,2015
Minithumbup
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Oct 02,2015
0 people found
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From my first phone call, all the way through to picking up the keys to my wonderful new home, the staff at Castles were friendly, professional, proactive and extremely helpful. Without their support and enthusiasm, I am certain that my purchase would have fallen through. Castles will genuinely do everything they can to ensure that you get your dream home -big,big thank you to all at the Hertford Road branch in Enfield!...
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Oct 02,2015
Minithumbup
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Oct 02,2015
0 people found
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From my first phone call, all the way through to picking up the keys to my wonderful new home, the staff at Castles were friendly, professional, proactive and extremely helpful. Without their support and enthusiasm, I am certain that my purchase would have fallen through. Castles will genuinely do everything they can to ensure that you get your dream home -big,big thank you to all at the Hertford Road branch in Enfield!...
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Sep 25,2015
Minithumbup
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Sep 25,2015
0 people found
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All members of staff were very professional and knowledgable . Information provided by the team was always accurate and honest. Their communication was friendly and accommodating....
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Sep 24,2015
Minithumbup
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Sep 24,2015
0 people found
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My wife and i would like to thank David and Ashli for all their help following the sale of our property. I purchased my property back in 2006 from David and never lost contact as the service provided at the time was excellent hence we agreed to sell the property with David from Castles again. From the valuation to the exchange of contracts i was kept updated at all times and was extremely happy with the service and professional approach we received. Thank you David and Ashly for being so hel...
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Sep 23,2015
Minithumbup
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Sep 23,2015
0 people found
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If it wasn't for the Enfield team at Castles I probably wouldn't have the keys today! A special thanks to Stephen Oswick. The team went above and beyond their role and helped with a smooth transaction. Overall I am very happy with the service from Ashli negotiating the sale, to Stephen liaising with solicitors to completion! Thank you Castles.........
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Sep 06,2015
Minithumbup
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Sep 06,2015
0 people found
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Right from the start I found the staff at Castles to be polite and respectful, I felt them to be genuine in their helpfulness and positive attitude. I had to sell a property I had recently inherited and didn't have a clue where to start. I couldn't have found a better company to help me do this. Often they seemed to have more information than the solicitor! I would definitely recommend Castles in Enfield to anyone needing help to sell a property, they will definitely look after you and get yo...
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Aug 13,2015
Minithumbup
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Aug 13,2015
0 people found
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Dear David Thank you for all your help in purchasing our first home. Liam and I were happy with the service recieved by you and your team at Castles Enfield. You were efficient and patient with any queries we had. Once again thank you, we will be recommending you to anybody looking to buy. Regards Joanna and Liam...
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Aug 10,2015
Minithumbup
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Aug 10,2015
0 people found
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We would like to say that, it was a pleasure dealing with Ashli. She was professional & courteous throughout the process. Although Castles were acting on behalf of the vendor, and this is the first property we have purchased from them, we were made to feel like long term clients. We have therefore no hesitation in providing this favourable review and would recommend Castles at 243/245 Hertford Rd, to any perspective seller or buyer....
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Aug 10,2015
Minithumbup
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Aug 10,2015
0 people found
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The agent was very professional. They followed up viewings very quickly and were proactive all the way through to exchange of contracts.I would definitely use them again...
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Comment on agent fees
Very reasonable
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Jul 06,2015
Minithumbup
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Jul 06,2015
0 people found
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I have been a castles tenant for over two years. During the period I have dealt mostly with alex. Alex has demonstrated great customer service skills. He is thorough, professional and very deligent. His attention to details and memory is amazing to say the least. I have worked for several years in the human resource management industry and from a professional point of view I have no doubt in my mind that if alex carries on the way he is iit will be a matter of time before he advances to the ead...
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Comment on agent fees
NORMAL
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Jun 21,2015
Minithumbup
By:
Jun 21,2015
0 people found
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We chose Castles to manage our first rental property because of the good reputation of Alex Philippou. We wanted quality tenants for a quality property. Alex has proven to be very reliable and professional - guiding us through the process and explaining the details. Suitable tenants were quickly found and with help from Alex all the necessary preparations were easily made. It was very clear that Alex has a lot of expertise and experience in this field. Alex is very honest and I have had no he...
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Apr 02,2015
Minithumbup
By:
Apr 02,2015
0 people found
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David was excellent from the get go. I often meet estate agents who's integrity is questionable for a quick sale. David was honest and open about the property and more than anything was not pushy, this was a big factor in the decision on my offer on the property. Top services recieved and kudos to David on a job well done....
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Apr 02,2015
Minithumbup
By:
Apr 02,2015
0 people found
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From the first appointment to value our flat with Stephen Oswick over a year and then working on our Sale from Nov 2015 to Mar 2015 with David May and indeed afterwards - I have nothing but positive things to say about Castles. They were always quick to return calls and happy to deal with an emotional pregnant woman towards the end. They chased everything for us right up to the top of the chain - in the end being better informed than the solicitors. They also kept the buyer happy during the d...
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Mar 30,2015
Minithumbup
By:
Mar 30,2015
0 people found
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I had a very bad experience with a well known High Street Estate Agent after asking them to sell my property, I found their staff to be very unproffessional and rude. That is when I went to Castles Estate Agent, Enfield Highway for their help. It was a match made in Heaven, Steven,David and Ashli were very helpful and kept me up to date on all aspect of my House Sale. I call them the Polished Pilot Professionalism:- First Class Customer Services Team....
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Comment on agent fees
Well deserved.
Was this helpful? Yes
Feb 05,2015
Minithumbup
By:
Feb 05,2015
0 people found
this helpful
I sold my property with Castles after evaluating many different agents. I found their evaluation to be realistic, all viewings accompanied and timely feedback and a professionalism of a very high standard throughout the entire process. I would not hesitate to recommend their team if you are thinking of buying or selling....
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Jan 19,2015
Minithumbup
By:
Jan 19,2015
0 people found
this helpful
Stephen and his team at Castles were very professional and helpful throughout the sales process of my home. Although the sale took a little longer than I had anticipated, Stephen kept me informed with regular updates and was able to provide his expert advice & knowledge when needed. I have no hesitation in recommending Stephen Oswick and his team at Castles. Recommended!...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £143,000
  • Max: £375,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 2 0 40 1 25 0 0 0
Max Whatley - upload your photo Max Whatley
Negotiator
60 reviews

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Stuart  - upload your photo Stuart
1 reviews

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Stephen Oswick - upload your photo Stephen Oswick
43 reviews

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David May - no image available David May
24 reviews

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Ashley Cortez - upload your photo Ashley Cortez
9 reviews

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David Edgar - upload your photo David Edgar
7 reviews

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lena wesley - upload your photo lena wesley
1 reviews

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Androulla Charalambous - upload your photo Androulla Charalambous
1 reviews

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Alex Phillippou - upload your photo Alex Phillippou
4 reviews

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Ashli Cortez - upload your photo Ashli Cortez
8 reviews

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Steven Enfield - upload your photo Steven Enfield
2 reviews

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David  - upload your photo David
1 reviews

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