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    Max Whatley
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    Alex Philippou
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    Stuart Gray
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    David
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    Adam Carter
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    Gerry Evans
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    Androulla Charalanbous
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    Nassia Kyriakides
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    John Wilson
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    Sertac Cakgoz
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    Steven Carter
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    Tom Reynolds
The Edmonton office is located on the Hertford Road which is the main road into Edmonton Green. Our prominent office covers both Edmonton and Ponders End and our friendly and professional staff have over 30 years experience in the area; this has ensured that Castles have become one of Edmonton’s most successful and well-established estate agents.
Castles Estate Agents (London)

438 Hertford Road Edmonton, London
Greater London
N9 8AB

020 8804 8123

Aug 05,2016
Minithumbup
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Aug 05,2016
0 people found
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I can not thank these guys enough for all the help they gave me and at the speed it needed to be done. Where the council were not being any use, everyone I delt with in the office especially Steven Carter and Alex were brilliant...
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Jul 19,2016
Minithumbup
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Jul 19,2016
0 people found
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Steven has made my move stress free and seemless from beginning to end. He is a true professional and a gentleman. Can not recommend him highly enough, thank you so much to castles and Steven!...
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May 26,2016
Minithumbup
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May 26,2016
0 people found
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Gerry Evans is simply a trooper. I had a massive problem with my property due to a water leak from the upstairs flat. Castles dealt with the problem, contractors and insurance company from beginning to end and kept my stress and involvement to a minimum. I highly recommend!...
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May 11,2016
Minithumbup
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May 11,2016
0 people found
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Excellent and consistent service for a few years now as a landlord letting I can highly recommend Alex Philippou and his colleagues at Castles Letting....
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Comment on agent fees
Very reasonable fees
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Mar 28,2016
Minithumbup
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Mar 28,2016
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He was extremely efficient, fast and dedicated to our needs at all times ,during the process of our search. I would highly recommend him as well as the rest of the staff of Castle Edmonton branch....
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Mar 26,2016
Minithumbup
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Mar 26,2016
0 people found
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I dealt with Sertac at the Edmonton branch & Tom at Waltham Abbey. Both were very helpful & kept me informed regularly by phone & email. Both very pleasant ....
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Comment on agent fees
Good- less than most. More affordable
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Mar 23,2016
Minithumbup
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Mar 23,2016
0 people found
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Steven did an excellent job of finding a flat for us and managing the whole process through to completion. we are delighted with the service he provided....
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Comment on agent fees
average
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Feb 28,2016
Minithumbup
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Feb 28,2016
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Over the past five years, I have been using the services of Castle to let out my property. Castles is very efficient at finding the right tenants. I have been liaising with an agent called Alex. In all my dealings with Alex he has always demonstrated a good sense of professionalism and a hand on approach. If I have any concerns, he deals with them on a timely basis. He is easy to approach for any advice and he is patient at explaining how things work in the property market. It is definitely a ...
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Comment on agent fees
good
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Feb 26,2016
Minithumbup
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Feb 26,2016
0 people found
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Alex were great to work with. I think he were the most responsive estate agent I have dealt with (replying at any time of the day!) and i don't think we could have completed without Alex persistence. I would recommend Alex and Castles to all my friends....
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Comment on agent fees
Very Good
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Feb 23,2016
Minithumbup
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Feb 23,2016
0 people found
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Thank you very much for Castle team from Edmonton branch, London. Special gratitute for Steven Carter. It was pleasure to deal with. Operative, attentive and pleasant attitude and service. No wasted time and everything went smoothly as scheduled. Would strongly recommend this agent and company....
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Comment on agent fees
Good. Reasonable and not high
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Feb 23,2016
Minithumbup
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Feb 23,2016
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The agent was very professional and helpful throughout the whole process. I have trouble with phone reception in my workplace but he was flexible and answered all my emails promptly. I would recommend Castles Estate Agents and Sertac in particular to anyone looking to rent a property....
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Feb 22,2016
Minithumbup
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Feb 22,2016
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From the moment I viewed the property until the morning when I received the keys for the property I have rented, Steven has been amazing. As a first time tenant having sold my property I had no experience in renting whatsoever. Steven guided me through the whole process with patience and understanding of my position. He is very professional and takes huge pride in the job he does. He is an absolute credit to Castles and has totally made my moving so less stressful than I had imagined. I would...
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Comment on agent fees
Agents fees were so low compared to other estate agent I had registered with.
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Feb 19,2016
Minithumbup
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Feb 19,2016
0 people found
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Very happy with the service I receive from Castles as a letting agent; information is always clear and I receive a response to all queries and problems quickly. Very professional service and I have full confidence in the staff team....
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Feb 18,2016
Minithumbup
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Feb 18,2016
0 people found
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Alex handled the process of finding a tenant for my property, and the related paperwork, safety tests etc, very efficiently....
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Comment on agent fees
Fees seem about average for the services provided.
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Feb 14,2016
Minithumbup
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Feb 14,2016
0 people found
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A very friendly and helpful went who went through all the details of the property and helped chase up any issues on small things like left over items in the property. Very helpful and no hastle....
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Comment on agent fees
Very fair fees
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Feb 03,2016
Minithumbup
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Feb 03,2016
1 people found
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Sertac Cargoz was instrumental in me renting a property from Castles. His professionalism and affable attitude was immense. His knowledge of the rental market and quick turnarounds to my queries and requests was highly appreciable. I will recommend Sertac any day. His manager Alex was equally helpful. They make a great team at Castles....
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Comment on agent fees
Agent fees was reasonable compared to other High Street agencies.
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Feb 01,2016
Minithumbup
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Feb 01,2016
0 people found
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Alex has always been extremely helpful to me. He is very easy to communicate with and very fast with getting things done. He is very efficient when dealing with all sorts of problems. Most importantly, he is always very friendly and polite....
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Nov 09,2015
Minithumbup
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Nov 09,2015
0 people found
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I would definitely recommend CASTLE to anyone who are looking to rent a property. They are not only professional in what they are doing but also very supportive with their customers. And these are two qualities I appreciate the most. They have always been very prompt when dealing with a query and gave me regular updates....
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Oct 27,2015
Minithumbup
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Oct 27,2015
1 people found
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We have been tenants with Castles Estate Agents (Edmonton Branch) for over four and a half years and have received very good service from them. We have had no problems with the staff and we are always treated with respect. As a result, we would highly recommend them as an agent for lettings. While with Castles, we dealt mainly with one member of staff (Alex) who has been very professional and extremely helpful. In his absence, we have also dealt with Stuart or any other member of the team who ...
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Sep 10,2015
Minithumbup
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Sep 10,2015
0 people found
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The agent has always responded quickly and efficiently to any queries I have had. I have felt well supported by him in the last year and would use the agency again....
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Aug 18,2015
Minithumbup
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Aug 18,2015
0 people found
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Totally awesome flat - obviously not cheap but process was easy and landlord was flexible. Alex at Castles was very helpful in getting everything set up quickly and answered my queries really promptly. Overall, very easy renting with everyone playing fair and sticking to their agreements. =one happy tenant...
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Aug 11,2015
Minithumbup
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Aug 11,2015
0 people found
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This is the second time I have gone to Castles Estate Agents due to their efficient, trustworthy and honest nature. They continuously worked around my schedule, without having that annoying salesy...
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Jul 27,2015
Minithumbup
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Jul 27,2015
0 people found
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Stuart and his team have been amazing throughout the lengthy sale of my property. They found me a buyer so quickly, and managed to keep him engaged while I was involved in a growing chain. Stuart has consistently kept me informed as to what has been going on at every step of the chain - without his contacts and tenacity I would have been totally uninformed, not to mention disheartened. I would have no hesitation recommending Castles Edmonton, they really demonstrate how a good estate agent sh...
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Jul 19,2015
Minithumbup
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Jul 19,2015
0 people found
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Castles Estates have managed my flat for a number of years, and have at all times dealt with matters in a timely and professional way. Rents are received regularly and promptly, and any maintenance matters dealt with as they arise. I am able to relax knowing that all matters are taken care of....
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Jul 15,2015
Minithumbup
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Jul 15,2015
0 people found
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I dealt with Alex for renting out my flat and he was professional and kept me informed at all times. Alex is enthuastic in his work and always sounded happy on the phone, he was a pleasure to deal with. Through my own choice the property is not being let out at the moment but when I do need tenants again I will certainly go back to Alex....
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Jul 10,2015
Minithumbup
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Jul 10,2015
0 people found
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Castles have been really friendly, professional and helpful for us. They had reasonable fees in comparison with their competition, have always been responsive with any maintenance, have been excellent communicators all along and particularly in dealings between us and the landlord. Alex in particular has been really helpful and prompt in all our dealings. We would definitely recommend them....
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Jul 01,2015
Minithumbup
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Jul 01,2015
0 people found
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Alex was very professional and was always available to deal with my queries. When the transaction completed he still availed himself to deal with my queries and always points me in the right direction when my query is not for his department. I would always recommend Alex and his Castles Team....
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Apr 30,2015
Minithumbup
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Apr 30,2015
0 people found
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I was a tenant for around 4years and appreciated the professional way I was dealt with by Alex who was always prompt in responding to any enquiry or issues I may have with the apartment. After handing in my notice to leave the flat and notifying him that I was able to move before the end of my notice period should a tenant be found, Alex found a tenant before the end of my notice period, paid back some of my rent In view of me leaving early and my deposit was promptly retuned after the handover....
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Apr 16,2015
Minithumbup
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Apr 16,2015
0 people found
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We used Castles agency in Edmonton for the first time to rent out our property in North London. We dealt almost exclusively with Alex P. In regards to finding us potential tenants for our property Alex was thorough, quick to answer any queries and concerns via phone and email, professional and accessible. We highly recommend the branch and team at Edmonton for their efficiency, discretion, reliability and competency. We would definitely use their services in any future property transactions we...
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Comment on agent fees
As first time landlords, full management of our property has provided peace of mind and hence we are willing to pay the higher fee rate that that procures.
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Feb 27,2015
Minithumbup
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Feb 27,2015
0 people found
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Stuart was fantastic from start to finish. We were up against a lot of pressure being in a chain, but Stuart managed the whole process flawlessly and effortlessly and was extremely approachable. He is a fantastic asset to his team and we will definitely be calling Stuart when we come to sell our property....
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Was this helpful? Yes
Areas covered
  • N9
  • Ponders End
  • N18
  • Edmonton
  • EN3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£176,000
  • Max: Β£480,000

Letting
  • Min: Β£0
  • Max: Β£290,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 22 0 19 0 6 0 2 0
Max Whatley - upload your photo Max Whatley
Negotiator
60 reviews

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Alex Philippou - no image available Alex Philippou
Lettings Manager
25 reviews

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Stuart Gray - no image available Stuart Gray
Branch Manager
22 reviews

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David   - no image available David
2 reviews

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Adam Carter - upload your photo Adam Carter
4 reviews

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Gerry Evans - upload your photo Gerry Evans
3 reviews

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Androulla Charalanbous - upload your photo Androulla Charalanbous
1 reviews

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Nassia Kyriakides - upload your photo Nassia Kyriakides
1 reviews

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John Wilson - upload your photo John Wilson
0 reviews

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Sertac Cakgoz - no image available Sertac Cakgoz
Lettings Negotiator
3 reviews

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Steven Carter - upload your photo Steven Carter
6 reviews

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Tom Reynolds - upload your photo Tom Reynolds
1 reviews

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Last updated at 4:03 PM 17/03/2014 by Adam Carter

Complaints Procedure

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Last updated at 4:03 PM 17/03/2014 by Adam Carter

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