Castles Estate Agents (London)
Edmonton, London, N9
4.9/5, 137 reviews
100% recommended
97% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.

Opening Hours
Address

Castles Estate Agents (London)
438 Hertford Road
Edmonton,London
Greater London
N9 8AB
020 8804 8123

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 100% £170,000 £680,000
Lettings 92% 95% £575 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 0 45 0 49 0 10 0 3 0
Areas covered
  • N9
  • Ponders End
  • N18
  • Edmonton
  • EN3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TDS
Latest Properties

“I would like to say a big thank you to Alex (......”

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Mar 30,2021
Minithumbup
Alex
By: 'Dixie'
Mar 30,2021
0 people found
this helpful
I would like to say a big thank you to Alex (manager Edmonton office) for his continued support and excellent service with the managing of rented property. The communication has always been efficient and have built a good relationship over the years. A massive thanks ...
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“Excellent service!! They helped me to find a ......”

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Mar 24,2021
Minithumbup
By: 'Perparim'
Mar 24,2021
1 people found
this helpful
Excellent service!! They helped me to find a new house, and they were available at all times and solved all my doubts. Thank you Castles Estate Agents...
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“Castles estate agent alex has helped us move ......”

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Mar 21,2021
Minithumbup
By: 'Dee'
Mar 21,2021
0 people found
this helpful
Castles estate agent alex has helped us move into our new home. He helped us immensely and the process was smooth. His service and professionalism towards us was brilliant. If I could give him 6 stars I would. Thank you Alex for all your help. I ...
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“Excellent and efficient service from start to......”

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Mar 16,2021
Minithumbup
By: 'Oliver'
Mar 16,2021
0 people found
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Excellent and efficient service from start to finish, super friendly staff who made the whole process of securing a place stress free. Responsive and attentive, thanks for everything!...
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“Amazing letting agency, organized, profession......”

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Mar 13,2021
Minithumbup
By: 'Daisy'
Mar 13,2021
0 people found
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Amazing letting agency, organized, professional, positive attitude. They worked so quick on their feet and helped me every step along the way....
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“Best agency ever ,I had a bad experience with......”

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Mar 11,2021
Minithumbup
Sertac
Fay
By: 'Daniela'
Mar 11,2021
1 people found
this helpful
Best agency ever ,I had a bad experience with my old house and I need it a new house really quickly and Sertac and Fay helped me to find the perfect place and I can’t say Thank you enough for that ,I HIGHLY RECOMMEND ,...
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“Highly recommended...”

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Mar 09,2021
Minithumbup
Stuart
By: 'Tracy'
Mar 09,2021
0 people found
this helpful
After a long drawn out process with a potential buyer with someone else we decided to enlist Castles to help with the sale of my late parents house. Stuart, Noff & Farid were fabulous from beginning to end. They managed to achieve a higher sale price ...
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By: Stuart Gray
Mar 10, 2021
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Thank you for your kind words and thank you for the opportunity in selling your late parents property. We are very pleased you where happy with our service. We are still here to help you if you need advice on your current purchase. ...

“I used Castles to sell my late mother's house......”

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Mar 08,2021
Minithumbup
Stuart
By: 'Julie'
Mar 08,2021
0 people found
this helpful
I used Castles to sell my late mother's house during 2020, Stuart was very honest, efficient and helpful. Would recommend Castles to anyone considering selling. They took all the pressure away at what is a stressful time....
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By: Stuart Gray
Mar 10, 2021
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Thank you for your kind words. It was a pleasure dealing with you and thank you for choosing castles to sell your property. All the best to you and the family for the future. ...

“Stuart was efficient, knowledgeable and thoro......”

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Mar 08,2021
Minithumbup
Stuart
By: 'E Costello'
Mar 08,2021
0 people found
this helpful
Stuart was efficient, knowledgeable and thorough throughout. He went over and above what was expected from an estate agent. Highly recommended....
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Was this helpful? Yes
By: Stuart Gray
Mar 10, 2021
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Thank you for writing a nice review. We all went through a lot to make this happen but we got there in the end. It was good talking to you all the other day and i am really pleased that you are happy in your new home. ...

“Castles sold my house for me in june 2020.Stu......”

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Feb 06,2021
Minithumbup
Stuart
By: 'Alison'
Feb 06,2021
1 people found
this helpful
Castles sold my house for me in june 2020.Stuart was excellent friendly and very professional.Any problems and they were there to help ,even recommended someone who could take some junk away for me ....
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“Thank you Alex .....”

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Dec 13,2020
Minithumbup
Alex
By: 'Hilal'
Dec 13,2020
0 people found
this helpful
I would like to thank you Alex on castles Edmonton branch manager. This is second time I m renting property from castle estate agent.Alex was really nice to us. He was helpful, professional and tried his best to find nice property for me. All ...
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“Excellent customer service...”

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Dec 13,2020
Minithumbup
Stuart
By: 'Zara'
Dec 13,2020
0 people found
this helpful
We recently sold our home and Castles displayed excellent customer service and went above and beyond throughout the whole process. I would especially like to say a big thank to Stuart who personally put in a lot of time and effort. If you are buying ...
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“Thank you Castles Team!...”

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Dec 10,2020
Minithumbup
By: 'Natalia'
Dec 10,2020
0 people found
this helpful
I had the pleasure of meeting the Castles team while looking for a flat a few months ago. I was in close contact with Fay, who was always eager to help and provided very valuable information and support. Following acceptance of my offer, Fay and ...
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“Sertac and Alex. Really helpful agents...”

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Dec 09,2020
Minithumbup
Alex
Sertac
By: 'Sabera'
Dec 09,2020
0 people found
this helpful
Sertac and Alex were really helpful in finding me a suitable property to let. The kept me up to date with details and new property alerts. When i found a property they made the process seamless from the viewing to the moving in. Thanks both...
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“WE sold my late mothers house through Castles......”

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Nov 16,2020
Minithumbup
Stuart
By: 'Paul'
Nov 16,2020
0 people found
this helpful
WE sold my late mothers house through Castles. Stuart was very professional with the viewings and the sale, he was supportive and understanding at a difficult time. Very impressed with the level of service, and would highly recommend Castles to anyone in our position....
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“Sold my property in the height of the lockdow......”

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Nov 13,2020
Minithumbup
Stuart
Sam
By: 'Bobbi'
Nov 13,2020
0 people found
this helpful
Sold my property in the height of the lockdown . We were at the point of declaring interest in February when the lockdown stopped everything . Added to this my initial buyer pulled out. Luckily Castles had another buyer on standby who had already physically seen the ...
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“We sold a flat through Castles. The actual sa......”

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Nov 11,2020
Minithumbup
Stuart
By: 'Sue'
Nov 11,2020
0 people found
this helpful
We sold a flat through Castles. The actual sale was agreed very quickly within four weeks but actually took quite some time to complete because we were selling to a local authority, However Stuart from Castles communicated regularly and clearly which was particularly helpful as ...
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“House Sale with Castles.....”

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Nov 08,2020
Minithumbup
Stuart
By: 'Stephen'
Nov 08,2020
0 people found
this helpful
Have recently sold a house using Castles Estate Agency with Stuart Gray as the agent acting on our behalf. Was very pleased with his professional attitude, with good communications and prompt response to any queries, Made what could be a difficult experience into a straightforward ...
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“Just sold a house in Edmonton, Stuart Grey wa......”

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Nov 08,2020
Minithumbup
Stuart
By: 'Sharon'
Nov 08,2020
0 people found
this helpful
Just sold a house in Edmonton, Stuart Grey was extremely professional, helpful and always ready to help any questions I had, I have sold a brought 6 property in the last two years and can honestly say that Stuart has been the best agent I have ...
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“We sold out property May 2020- Stuart expert......”

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Nov 08,2020
Minithumbup
Stuart
By: 'Deanna'
Nov 08,2020
0 people found
this helpful
We sold out property May 2020- Stuart expertise was informative from start to finish. It could have been stressful simply because of the current climate with COVID-19 However because Stuart kept us up to date we never experienced stress throughout the process...
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“28 years of excellent service with Castles Edm......”

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Oct 26,2020
Minithumbup
Stuart
By: 'Paula'
Oct 26,2020
0 people found
this helpful
Bought my house 28 years ago with Castles Edmonton. Great service then... excellent service now. Stuart took management of my sale during a difficult year with the pandemic but remained in contact, was very supportive and provided more information than my solicitors at every stage. Stuart ...
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“Id like to thank Alex and sertac for ongoing ......”

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Aug 20,2020
Minithumbup
Alex
Sertac
By: 'Mr'
Aug 20,2020
0 people found
this helpful
Id like to thank Alex and sertac for ongoing help and support. Its nice to see people doing g that little extra to ensure everything goes to plan. You are both a credit to your team. Thanks again...
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“Excellent service by great individuals.Bough......”

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Jul 06,2020
Minithumbup
Stuart
Mikhael
By: 'Mazlum'
Jul 06,2020
0 people found
this helpful
Excellent service by great individuals. Bought several properties from Castles now, service is excellent every time. Attentive to detail, do not sit on things and are very helpful every time you need their assistance. Would definitely recommend!...
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“I highly recommend the Castles team when sell......”

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Jun 30,2020
Minithumbup
Stuart
Sam
By: 'Shell'
Jun 30,2020
0 people found
this helpful
I highly recommend the Castles team when selling a property. Stuart and Sam were professional and efficient from start to finish and when communications between lawyers broke down due to staff being furloughed as a result of COVID, Stuart and his team worked consistently with ...
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“Castles team members are great! They have hel......”

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May 07,2020
Minithumbup
Alex
Sertac
By: 'Alina'
May 07,2020
0 people found
this helpful
Castles team members are great! They have helped me throughout my tenancy with professionalism and promptness. Highly recommend! Thank you Alex, Sertac and the lovely ladies from Maintenance team....
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“I don't usually write reviews but felt I had ......”

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May 07,2020
Minithumbup
Alex
By: 'Charmaine'
May 07,2020
0 people found
this helpful
I don't usually write reviews but felt I had to thank Alex (Castles Edmonton ) publicly for going above and beyond to help my family secure the home we so badly wanted. From the first contact I made with Alex until the very end when my ...
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“Dedication, professionalism and compassion....”

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Apr 15,2020
Minithumbup
Alex
By: 'Samuel'
Apr 15,2020
0 people found
this helpful
Dedication, professionalism and compassion amongst many others are what a tenant needs from their Estate Agent and these guys got it all. Alex, as well as other colleagues is highly professional and compassionate. He always gave valuable advise. I can’t recommend them highly enough. ...
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“Alex and Sertac were really helpful, and prof......”

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Apr 10,2020
Minithumbup
Alex
Sertac
By: 'Phil'
Apr 10,2020
0 people found
this helpful
Alex and Sertac were really helpful, and professional. I felt very much I could trust them and I would definitely recommend them. This was about finding a tenant for my property in Edmonton. I think they know the market very well. 10/10 !!...
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“After a not so positive experience with anoth......”

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Feb 10,2020
Minithumbup
Stuart
By: 'Irene'
Feb 10,2020
1 people found
this helpful
After a not so positive experience with another agency, Castles came highly recommended by a friend. What was an extremely stressful time selling my property due to other circumstances, Stuart and his team were superb from beginning to end. Their time, effort and kindness was ...
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“On deciding to sell our home we approached an......”

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Feb 09,2020
Minithumbup
Stuart
Sam
By: 'Lynda'
Feb 09,2020
0 people found
this helpful
On deciding to sell our home we approached an online company and also castles well what can I say castles won hands down stuart came round he was very professional and definitely knows his market and answered every question as this was the first time ...
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 11:52 AM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London), London N9 8AB


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