• upload your photo
    Alex
  • upload your photo
    Stuart
  • upload your photo
    Sertac
  • claim your profile
    Sam
  • claim your profile
    Craig
  • claim your profile
    Mikhael
The Edmonton office is located on the Hertford Road which is the main road into Edmonton Green. Our prominent office covers both Edmonton and Ponders End and our friendly and professional staff have over 30 years experience in the area; this has ensured that Castles have become one of Edmonton’s most successful and well-established estate agents.
Castles Estate Agents (London)

438 Hertford Road Edmonton, London
Greater London
N9 8AB

020 8804 8123

“Great Advisor...”

Nov 23,2018
Minithumbup
By: 'Paul B'
Nov 23,2018
0 people found
this helpful
I have been working with Craig for the last 2 months as was looking for a flat for my mum. It was a difficult challenge as we had a long list of requirements and the situation was a bit messy. Craig simplified the process and was ...
read full review
Comment on agent fees
Reasonable fees.
Was this helpful? Yes

“203 NIGHTINGALE ROAD...”

Nov 19,2018
Minithumbup
By: 'JOHN APPLEBY'
Nov 19,2018
0 people found
this helpful
My first meeting with Craig was at the property. I was very impressed with the way he presented himself and the company. After the meeting was finished, i decided that Castle's were going to be marketing the property. Craig up dated me on a ...
read full review
Comment on agent fees
Agent,s fees were fair, but i do achieve better rate in other areas.
Was this helpful? Yes

“Great service overall...”

Nov 09,2018
Minithumbup
Alex
By: 'Julia'
Nov 09,2018
0 people found
this helpful
I used to rent a property in Tottenham in 2013/14, and recently contacted again Alex with regards to a reference. I always found him very friendly and professional....
read full review
Was this helpful? Yes

“Keep up the good work...”

Nov 05,2018
Minithumbup
Stuart
Mikhael
By: 'Janet'
Nov 05,2018
0 people found
this helpful
Stuart and Mikhael were both very helpful from the outset with the sale of our house; and any requests or queries by us were efficiently followed-up by them. They were on the case, and kept us abreast of any developments during the progression of the ...
read full review
Comment on agent fees
Fair and reasonable
Was this helpful? Yes

“Excellent service...”

Nov 03,2018
Minithumbup
By: 'Loris'
Nov 03,2018
1 people found
this helpful
Craig was extremely knowledgable, helpful and courteous. I would happily recommend him to anyone looking for rental property both to landlords and tenants...
read full review
Was this helpful? Yes

“Have restored my faith in estate agents!...”

Oct 07,2018
Minithumbup
Stuart
By: 'Anjellica'
Oct 07,2018
0 people found
this helpful
I have been a buyer and seller for some time and have dealt with many agents in different areas I haven't always thought my opinions and thoughts have mattered where it comes to estate agents, they have just seemed (to me) interested only in ...
read full review
Comment on agent fees
N/A as I am the buyer
Was this helpful? Yes

“Great service.......”

Oct 06,2018
Minithumbup
Stuart
By: 'Jerry'
Oct 06,2018
0 people found
this helpful
The initial valuation was accurate. The service provided by Stuart throughout the sale process was really good and helped to alleviate the stress of selling a property....
read full review
Comment on agent fees
The fees were reasonable for the services provided and were competitive with other agencies.
Was this helpful? Yes

“Professional sales service...”

Sep 13,2018
Minithumbup
Stuart
By: 'Leif'
Sep 13,2018
0 people found
this helpful
Absolutely brilliant service provided by Stuart and Castles. House sold within a week. I was living 300 miles away during sale and Stuart provided a great service which meant I did not have to keep travelling up and down the country during the sale. He went ...
read full review
Comment on agent fees
Reasonable and easy to understand.
Was this helpful? Yes

“Highly Recommended...”

Aug 27,2018
Minithumbup
Stuart
By: 'Diane'
Aug 27,2018
0 people found
this helpful
Extremely patient and helpful throughout the process of selling the house, leading to early identification of a buyer. Without hesitation I would recommend Stuart...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Highly Recommended...”

Jul 20,2018
Minithumbup
Stuart
By: 'Pat M.'
Jul 20,2018
0 people found
this helpful
Stuart was very helpful when it came to selling Dad's house. He was very professional and explained everything to us before the house was put on the market and got us a very quick sale. He kept us informed all the way along and ...
read full review
Comment on agent fees
I thought the fees were reasonable - you get what you pay for.
Was this helpful? Yes

“Good service start to finish...”

Jul 15,2018
Minithumbup
Stuart
By: 'Nick'
Jul 15,2018
0 people found
this helpful
We received good service from Stuart at Castles. He explained the process and fees before the house went on the market. He also kept us informed throughout the process and handled our communication with the buyer very well throughout....
read full review
Comment on agent fees
The fee was reasonable and Stuart explained exactly what they would be.
Was this helpful? Yes

“Professional honest service...”

Jul 14,2018
Minithumbup
Stuart
David
By: 'Ayse'
Jul 14,2018
0 people found
this helpful
When selling, Stuart Gray kept in regular contact with me and provided updates along the way. I really appreciated this as I am always busy at work. Selling was smooth sailing and quick once we had a buyer. Stuart put me in touch with other ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Professional Perfection...”

Jun 22,2018
Minithumbup
Stuart
By: 'W D of Enfield'
Jun 22,2018
0 people found
this helpful
Having not had any previous experience of selling a property, I had no idea of what to expect when I walked into Castles Estate Agents. After explaining I had a property I wished to put on the market I was promptly introduced to the manager, ...
read full review
Comment on agent fees
Very acceptable, nowhere near what I was expecting to pay.
Was this helpful? Yes

“Really lovely and helpful...”

Jun 15,2018
Minithumbup
Alex
By: 'Zoe'
Jun 15,2018
0 people found
this helpful
Alex was really helpful and lovely from our first conversation till present. It was my first time renting as I have previously lived in a property which i owner. Was very understanding and helpful when trying to find a landlord who would allow pets. Good ...
read full review
Was this helpful? Yes

“Excellent For Landlords...”

Jun 01,2018
Minithumbup
Alex
Sertac
By: 'Kevin W'
Jun 01,2018
0 people found
this helpful
I have used Castles for letting my flats for around 15 months and I have to say that they have been brilliant. They realistically estimated my prospective rents and have found brilliant tenants for me and continued to support me through the tenancy. The repairs team ...
read full review
Comment on agent fees
The fees are average for the area but I pay it to save myself hassle rather than letting directly, so it feels value for money to me.
Was this helpful? Yes

“Good Service...”

May 28,2018
Minithumbup
By: 'Ben'
May 28,2018
0 people found
this helpful
We received good service from Stephen at Castles. He kept us informed throughout the process and handled our communication with the sellers very well throughout....
read full review
Was this helpful? Yes

“Reassured from the get go...”

Apr 15,2018
Minithumbup
Alex
By: 'Pranay'
Apr 15,2018
0 people found
this helpful
Alex was outstanding from the moment we first met with him. Arranging a suitable time to be there for us to meet, and on the several occasions we need afterward as well. Being first time buyers we couldn't have asked for a better introduction ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 12,2018
Minithumbup
Alex
By: 'G. Stylianou'
Mar 12,2018
0 people found
this helpful
Alex is incredible. Being new to property, I really needed an agent who was patient, knowledgeable and had my best interests in mind. I found all of those qualities from Alex at Castles. Having helped me now for nearly 2 years with great tenants, I am ...
read full review
Was this helpful? Yes
Mar 12,2018
Minithumbup
By: 'Peter'
Mar 12,2018
0 people found
this helpful
Just resently move in to my new flat.all process went smoothly and with full satisfaction thanx to Craig.Thank you for being so helpful and professional....
read full review
Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
Mar 08,2018
Minithumbup
Alex
By: 'Nick Loukaidis'
Mar 08,2018
0 people found
this helpful
Alex has been extremely helpful when dealing with issues pertaining to the rental of my flat. At the end of a long, succesful tenancy, although she didn't have to, she offered to make sure the tenant has left the property in good order and ...
read full review
Comment on agent fees
Agency fees have been quite reasonable.
Was this helpful? Yes
Feb 27,2018
Minithumbup
Alex
By: 'Yvonne'
Feb 27,2018
1 people found
this helpful
Lorenzo and Alex were warm, attentive and accommodating throughout the entire process. It seemed that they didn't want to simply complete the deal for business purposes, but also because they cared and wanted me to get the flat I wanted! Alex went out of ...
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Dec 09,2017
Minithumbup
Alex
Sertac
By: 'Begonia'
Dec 09,2017
0 people found
this helpful
Alex and Sertac made our moving house experience easy going and straight forward. Thank you for being so clear and transparent during the whole process. I really recommend them....
read full review
Comment on agent fees
The agent’s fees were expensive however the market seems to be expensive too. In my case it was worth money
Was this helpful? Yes
Aug 21,2017
Minithumbup
By: 'Sophie'
Aug 21,2017
0 people found
this helpful
Craig has made the process of us moving very easy. He is friendly in his manner but also very professional. He has been very easy to reach and quickly answers all of our questions and queries, which haven't stopped since we moved in. He has ...
read full review
Comment on agent fees
We found the agency fees to be reasonable and less than many other estate agents.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Sertac
By: 'Filiz Acar'
Feb 16,2017
0 people found
this helpful
Both members of staff were very helpful. Steven as the person who was present during viewing of the property and signing the contract was very pisitive. He has dealt with everything professionally. He was very approachable. Sertac was also helpful and it was nice and ...
read full review
Comment on agent fees
The fees are slightly high
Was this helpful? Yes
Aug 05,2016
Minithumbup
David
By: 'Lesley Atkinson'
Aug 05,2016
0 people found
this helpful
I can not thank these guys enough for all the help they gave me and at the speed it needed to be done. Where the council were not being any use, everyone I delt with in the office especially Steven Carter and Alex were brilliant...
read full review
Was this helpful? Yes
Jul 19,2016
Minithumbup
By: 'Alana'
Jul 19,2016
0 people found
this helpful
Steven has made my move stress free and seemless from beginning to end. He is a true professional and a gentleman. Can not recommend him highly enough, thank you so much to castles and Steven!...
read full review
Was this helpful? Yes
May 26,2016
Minithumbup
By: 'Steve'
May 26,2016
0 people found
this helpful
Gerry Evans is simply a trooper. I had a massive problem with my property due to a water leak from the upstairs flat. Castles dealt with the problem, contractors and insurance company from beginning to end and kept my stress and involvement to a minimum. ...
read full review
Was this helpful? Yes
May 11,2016
Minithumbup
Alex
By: 'Andy Harding'
May 11,2016
0 people found
this helpful
Excellent and consistent service for a few years now as a landlord letting I can highly recommend Alex Philippou and his colleagues at Castles Letting....
read full review
Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Mar 28,2016
Minithumbup
By: 'Sara and Biaggio'
Mar 28,2016
0 people found
this helpful
He was extremely efficient, fast and dedicated to our needs at all times ,during the process of our search. I would highly recommend him as well as the rest of the staff of Castle Edmonton branch....
read full review
Was this helpful? Yes
Mar 26,2016
Minithumbup
Sertac
By: 'Ruth B'
Mar 26,2016
0 people found
this helpful
I dealt with Sertac at the Edmonton branch & Tom at Waltham Abbey. Both were very helpful & kept me informed regularly by phone & email. Both very pleasant ....
read full review
Comment on agent fees
Good- less than most. More affordable
Was this helpful? Yes
Areas covered
  • N9
  • Ponders End
  • N18
  • Edmonton
  • EN3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £176,000
  • Max: £480,000

Letting
  • Min: £0
  • Max: £290,000

NAEA ARLA TDS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 31 0 27 0 8 0 2 0
No image available Alex
(33)

No image available Stuart
(31)

No image available Sertac
(6)

Upload your photo Sam
(1)

Upload your photo Craig
(3)

Upload your photo Mikhael
(1)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 22/03/2018 by allAgents

Opening hours



.
As Seen On

Book FREE Valuation

Branch - Edmonton, London, N9

Branch logo