• upload your photo
    Alex
  • upload your photo
    Stuart
  • upload your photo
    David
  • upload your photo
    Sertac
The Edmonton office is located on the Hertford Road which is the main road into Edmonton Green. Our prominent office covers both Edmonton and Ponders End and our friendly and professional staff have over 30 years experience in the area; this has ensured that Castles have become one of Edmonton’s most successful and well-established estate agents.
Castles Estate Agents (London)

438 Hertford Road Edmonton, London
Greater London
N9 8AB

020 8804 8123

“ Professional Perfection... ”

Jun 22,2018
Minithumbup
Stuart
By: 'W D of Enfield'
Jun 22,2018
0 people found
this helpful
Having not had any previous experience of selling a property, I had no idea of what to expect when I walked into Castles Estate Agents. After explaining I had a property I wished to put on the market I was promptly introduced to the manager, ...
read full review
Comment on agent fees
Very acceptable, nowhere near what I was expecting to pay.
Was this helpful? Yes

“ Really lovely and helpful... ”

Jun 15,2018
Minithumbup
Alex
By: 'Zoe'
Jun 15,2018
0 people found
this helpful
Alex was really helpful and lovely from our first conversation till present. It was my first time renting as I have previously lived in a property which i owner. Was very understanding and helpful when trying to find a landlord who would allow pets. Good ...
read full review
Was this helpful? Yes

“ Excellent For Landlords... ”

Jun 01,2018
Minithumbup
Alex
Sertac
By: 'Kevin W'
Jun 01,2018
0 people found
this helpful
I have used Castles for letting my flats for around 15 months and I have to say that they have been brilliant. They realistically estimated my prospective rents and have found brilliant tenants for me and continued to support me through the tenancy. The repairs team ...
read full review
Comment on agent fees
The fees are average for the area but I pay it to save myself hassle rather than letting directly, so it feels value for money to me.
Was this helpful? Yes

“ Good Service... ”

May 28,2018
Minithumbup
By: 'Ben'
May 28,2018
0 people found
this helpful
We received good service from Stephen at Castles. He kept us informed throughout the process and handled our communication with the sellers very well throughout....
read full review
Was this helpful? Yes

“ Reassured from the get go... ”

Apr 15,2018
Minithumbup
Alex
By: 'Pranay'
Apr 15,2018
0 people found
this helpful
Alex was outstanding from the moment we first met with him. Arranging a suitable time to be there for us to meet, and on the several occasions we need afterward as well. Being first time buyers we couldn't have asked for a better introduction ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 12,2018
Minithumbup
Alex
By: 'G. Stylianou'
Mar 12,2018
0 people found
this helpful
Alex is incredible. Being new to property, I really needed an agent who was patient, knowledgeable and had my best interests in mind. I found all of those qualities from Alex at Castles. Having helped me now for nearly 2 years with great tenants, I am ...
read full review
Was this helpful? Yes
Mar 12,2018
Minithumbup
By: 'Peter'
Mar 12,2018
0 people found
this helpful
Just resently move in to my new flat.all process went smoothly and with full satisfaction thanx to Craig.Thank you for being so helpful and professional....
read full review
Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
Mar 08,2018
Minithumbup
Alex
By: 'Nick Loukaidis'
Mar 08,2018
0 people found
this helpful
Alex has been extremely helpful when dealing with issues pertaining to the rental of my flat. At the end of a long, succesful tenancy, although she didn't have to, she offered to make sure the tenant has left the property in good order and ...
read full review
Comment on agent fees
Agency fees have been quite reasonable.
Was this helpful? Yes
Feb 27,2018
Minithumbup
Alex
By: 'Yvonne'
Feb 27,2018
1 people found
this helpful
Lorenzo and Alex were warm, attentive and accommodating throughout the entire process. It seemed that they didn't want to simply complete the deal for business purposes, but also because they cared and wanted me to get the flat I wanted! Alex went out of ...
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Dec 09,2017
Minithumbup
Alex
Sertac
By: 'Begonia'
Dec 09,2017
0 people found
this helpful
Alex and Sertac made our moving house experience easy going and straight forward. Thank you for being so clear and transparent during the whole process. I really recommend them....
read full review
Comment on agent fees
The agent’s fees were expensive however the market seems to be expensive too. In my case it was worth money
Was this helpful? Yes
Aug 21,2017
Minithumbup
By: 'Sophie'
Aug 21,2017
0 people found
this helpful
Craig has made the process of us moving very easy. He is friendly in his manner but also very professional. He has been very easy to reach and quickly answers all of our questions and queries, which haven't stopped since we moved in. He has ...
read full review
Comment on agent fees
We found the agency fees to be reasonable and less than many other estate agents.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Sertac
By: 'Filiz Acar'
Feb 16,2017
0 people found
this helpful
Both members of staff were very helpful. Steven as the person who was present during viewing of the property and signing the contract was very pisitive. He has dealt with everything professionally. He was very approachable. Sertac was also helpful and it was nice and ...
read full review
Comment on agent fees
The fees are slightly high
Was this helpful? Yes
Aug 05,2016
Minithumbup
David
By: 'Lesley Atkinson'
Aug 05,2016
0 people found
this helpful
I can not thank these guys enough for all the help they gave me and at the speed it needed to be done. Where the council were not being any use, everyone I delt with in the office especially Steven Carter and Alex were brilliant...
read full review
Was this helpful? Yes
Jul 19,2016
Minithumbup
By: 'Alana'
Jul 19,2016
0 people found
this helpful
Steven has made my move stress free and seemless from beginning to end. He is a true professional and a gentleman. Can not recommend him highly enough, thank you so much to castles and Steven!...
read full review
Was this helpful? Yes
May 26,2016
Minithumbup
By: 'Steve'
May 26,2016
0 people found
this helpful
Gerry Evans is simply a trooper. I had a massive problem with my property due to a water leak from the upstairs flat. Castles dealt with the problem, contractors and insurance company from beginning to end and kept my stress and involvement to a minimum. ...
read full review
Was this helpful? Yes
May 11,2016
Minithumbup
Alex
By: 'Andy Harding'
May 11,2016
0 people found
this helpful
Excellent and consistent service for a few years now as a landlord letting I can highly recommend Alex Philippou and his colleagues at Castles Letting....
read full review
Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Mar 28,2016
Minithumbup
By: 'Sara and Biaggio'
Mar 28,2016
0 people found
this helpful
He was extremely efficient, fast and dedicated to our needs at all times ,during the process of our search. I would highly recommend him as well as the rest of the staff of Castle Edmonton branch....
read full review
Was this helpful? Yes
Mar 26,2016
Minithumbup
Sertac
By: 'Ruth B'
Mar 26,2016
0 people found
this helpful
I dealt with Sertac at the Edmonton branch & Tom at Waltham Abbey. Both were very helpful & kept me informed regularly by phone & email. Both very pleasant ....
read full review
Comment on agent fees
Good- less than most. More affordable
Was this helpful? Yes
Mar 23,2016
Minithumbup
By: 'Mike'
Mar 23,2016
0 people found
this helpful
Steven did an excellent job of finding a flat for us and managing the whole process through to completion. we are delighted with the service he provided....
read full review
Comment on agent fees
average
Was this helpful? Yes
Feb 28,2016
Minithumbup
Alex
By: 'asha'
Feb 28,2016
0 people found
this helpful
Over the past five years, I have been using the services of Castle to let out my property. Castles is very efficient at finding the right tenants. I have been liaising with an agent called Alex. In all my dealings with Alex he has always ...
read full review
Comment on agent fees
good
Was this helpful? Yes
Feb 26,2016
Minithumbup
Alex
By: 'IrinaL'
Feb 26,2016
0 people found
this helpful
Alex were great to work with. I think he were the most responsive estate agent I have dealt with (replying at any time of the day!) and i don't think we could have completed without Alex persistence. I would recommend Alex and Castles to all ...
read full review
Comment on agent fees
Very Good
Was this helpful? Yes
Feb 23,2016
Minithumbup
By: 'Thank you a lot!'
Feb 23,2016
0 people found
this helpful
Thank you very much for Castle team from Edmonton branch, London. Special gratitute for Steven Carter. It was pleasure to deal with. Operative, attentive and pleasant attitude and service. No wasted time and everything went smoothly as scheduled. Would strongly recommend this agent and company....
read full review
Comment on agent fees
Good. Reasonable and not high
Was this helpful? Yes
Feb 23,2016
Minithumbup
Sertac
By: 'Sergio'
Feb 23,2016
0 people found
this helpful
The agent was very professional and helpful throughout the whole process. I have trouble with phone reception in my workplace but he was flexible and answered all my emails promptly. I would recommend Castles Estate Agents and Sertac in particular to anyone looking to rent ...
read full review
Was this helpful? Yes
Feb 22,2016
Minithumbup
By: 'Madeline'
Feb 22,2016
0 people found
this helpful
From the moment I viewed the property until the morning when I received the keys for the property I have rented, Steven has been amazing. As a first time tenant having sold my property I had no experience in renting whatsoever. Steven guided me through ...
read full review
Comment on agent fees
Agents fees were so low compared to other estate agent I had registered with.
Was this helpful? Yes
Feb 19,2016
Minithumbup
Alex
By: 'Anne-Marie'
Feb 19,2016
0 people found
this helpful
Very happy with the service I receive from Castles as a letting agent; information is always clear and I receive a response to all queries and problems quickly. Very professional service and I have full confidence in the staff team....
read full review
Was this helpful? Yes
Feb 18,2016
Minithumbup
Alex
By: 'John W'
Feb 18,2016
0 people found
this helpful
Alex handled the process of finding a tenant for my property, and the related paperwork, safety tests etc, very efficiently....
read full review
Comment on agent fees
Fees seem about average for the services provided.
Was this helpful? Yes
Feb 14,2016
Minithumbup
By: 'DanJan'
Feb 14,2016
0 people found
this helpful
A very friendly and helpful went who went through all the details of the property and helped chase up any issues on small things like left over items in the property. Very helpful and no hastle....
read full review
Comment on agent fees
Very fair fees
Was this helpful? Yes
Feb 03,2016
Minithumbup
Sertac
Alex
By: 'Kwame Efah'
Feb 03,2016
1 people found
this helpful
Sertac Cargoz was instrumental in me renting a property from Castles. His professionalism and affable attitude was immense. His knowledge of the rental market and quick turnarounds to my queries and requests was highly appreciable. I will recommend Sertac any day. His manager Alex was ...
read full review
Comment on agent fees
Agent fees was reasonable compared to other High Street agencies.
Was this helpful? Yes
Feb 01,2016
Minithumbup
Alex
By: 'Ismini'
Feb 01,2016
0 people found
this helpful
Alex has always been extremely helpful to me. He is very easy to communicate with and very fast with getting things done. He is very efficient when dealing with all sorts of problems. Most importantly, he is always very friendly and polite....
read full review
Was this helpful? Yes
Nov 09,2015
Minithumbup
Alex
By: 'Ana-MARIA Paulet'
Nov 09,2015
0 people found
this helpful
I would definitely recommend CASTLE to anyone who are looking to rent a property. They are not only professional in what they are doing but also very supportive with their customers. And these are two qualities I appreciate the most. They have always been very ...
read full review
Was this helpful? Yes
Areas covered
  • N9
  • Ponders End
  • N18
  • Edmonton
  • EN3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£176,000
  • Max: Β£480,000

Letting
  • Min: Β£0
  • Max: Β£290,000

NAEA ARLA TDS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 28 0 20 0 7 0 2 0
No image available Alex

No image available Stuart

No image available David

No image available Sertac

Fees

No fees set.
Last updated at 9:30 AM 22/03/2018 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 22/03/2018 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



.

Book FREE Valuation

Branch - Edmonton, London, N9