Castle Residential (London)
Ealing, London, W5
4.7/5, 67 reviews
93% recommended
83% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

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2024 allAgents People Awards


Latest Reviews

View all Reviews 67
16th Jun 2017
reviewed by 'Mr.'
“We have had the worst experience ever with highly irresponsible, negligent agency ever. They totally ignore Health and Safety issues ......”
24th Nov 2015
reviewed by 'Rosie'
“I have been a tenant of Castle Residential for my 2 previous properties and have found their customer service and professionalism ......”
16th Nov 2015
reviewed by 'Tommy'
“Was a very professional services from start to finish. Will use again in the future, also gave me advice that ......”
14th Nov 2015
reviewed by 'Claire'
“I was recommended Castle Residential in Ealing by a friend who has been renting through the Hanwell Branch for a ......”
6th Feb 2015
reviewed by 'Sam'
“Tom was very helpful and friendly when helping me find a flat to rent I would defiantly contact him in ......”
6th Feb 2015
reviewed by 'Sarah'
“I would like to thank Tom for his assistance in finding a flat to rent he was very helpful and ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
Address

Castle Residential (London)
38 St. Marys Road
Ealing,London
Greater London
W5 5EU
0208 579 8224

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 100% £0 £0
Lettings 0% 99% £1,350 £1,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 45 4 1 0 1 0 0 1
Areas covered
  • Ealing, South Ealing,
  • Northfields, Brentford,
  • Ealing Common, Acton
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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Ealing, W5
Hanwell, W7

“The staff are professional and friendly with knowledge of the ......”

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Jun 18,2013
Minithumbup
By: 'JSS'
Jun 18,2013
1 people found
this helpful
The staff are professional and friendly with knowledge of the local area. The manager, Bill is easily available to contact. The team returned calls in a timely manner without causing me any hassle....
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“I found Joshua to be curious, knowledgeable and very easy ......”

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May 22,2013
Minithumbup
By: 'Nicholas'
May 22,2013
6 people found
this helpful
I found Joshua to be curious, knowledgeable and very easy to deal with. he went out of his way to ensure both we the buyers and the seller got the right deal. I would recommend him anytime...
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“Thank you for finding a flat for me! Joshua really ......”

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Apr 30,2013
Minithumbup
By: 'Conner'
Apr 30,2013
3 people found
this helpful
Thank you for finding a flat for me! Joshua really did provide me with many options i would recommend him to my friends and colleagues Thanks Josh...
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“The agent was very helpful and dealt with our queries ......”

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Apr 23,2013
Minithumbup
By: 'Sandy'
Apr 23,2013
1 people found
this helpful
The agent was very helpful and dealt with our queries promptly and thoroughly. We were pleased with the service that we received and we are very happy with the property! Many thanks!...
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“Very helpful on terms and conditions negotiations. Annoyed about double ......”

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Apr 23,2013
Minithumbup
By: 'T'
Apr 23,2013
1 people found
this helpful
Very helpful on terms and conditions negotiations. Annoyed about double admin fee for a couple but on a plus they paidto get the loft cleaned....
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“The Castle Residential is a good agency if you would ......”

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Apr 12,2013
Minithumbup
By: 'Agnieszka'
Apr 12,2013
3 people found
this helpful
The Castle Residential is a good agency if you would like to find a property quickly. I am sharing this flat we two other flatmates therefore when we needed two viewings of this flat as we all couldn't go at the same time and Nathalie ...
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“I used Castle Residentials services to find a tenant for ......”

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Mar 11,2013
Minithumbup
By: 'Melissa'
Mar 11,2013
1 people found
this helpful
I used Castle Residentials services to find a tenant for my property to rent and was a first time landlord. I received a very good service along with competitive rates and felt as though the agents cared about who was going to be moving in. ...
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“Nathalie was extremely helpful throughout the course of our search; ......”

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Mar 09,2013
Minithumbup
By: 'H'
Mar 09,2013
1 people found
this helpful
Nathalie was extremely helpful throughout the course of our search; Nathalie applied no pressure to us into making decisions, which I have previously had with other agents used. Her diligence in finding me and my husband a suitable property was very much appreciated and was ...
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“My experience with castle was excellent and persistent Natalie Harris ......”

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Mar 08,2013
Minithumbup
By: 'Alice'
Mar 08,2013
1 people found
this helpful
My experience with castle was excellent and persistent Natalie Harris was very helpful and very professional and was engaged to suit my needs and found me the right move for me. She was very understanding about what I was looking for and not forceful towards ...
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“Nathalie was very polite and extremely helpful. She listened to ......”

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Mar 08,2013
Minithumbup
By: 'HA1979'
Mar 08,2013
1 people found
this helpful
Nathalie was very polite and extremely helpful. She listened to and understood all my requirements. Her customer skills are second to none and I would warmly recommend any prospective client/tenant to deal with her....
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“Nathalie is such a hard working and efficient agent and ......”

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Mar 01,2013
Minithumbup
By: 'Angie'
Mar 01,2013
1 people found
this helpful
Nathalie is such a hard working and efficient agent and I was pleasantly surprised when she was able to find me a stunning house to rent in under a week! A fast moving referencing process followed making things easy....
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“Great service, excellent handling and super customer care. I would ......”

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Mar 01,2013
Minithumbup
By: 'Lara'
Mar 01,2013
2 people found
this helpful
Great service, excellent handling and super customer care. I would use again although hope I didn't need to for a while as I love my new home!...
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“Nathalie was very helpful from day one. She had responded ......”

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Feb 27,2013
Minithumbup
By: 'E'
Feb 27,2013
1 people found
this helpful
Nathalie was very helpful from day one. She had responded and delivered quickly to all enquiries and requests that my husband and I had asked of her during the course of securing the tenancy for the property of our choice. Her professionalism and effort in ...
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“I was very happy with Castle Residential. Very efficient. When ......”

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Feb 20,2013
Minithumbup
By: 'Max'
Feb 20,2013
1 people found
this helpful
I was very happy with Castle Residential. Very efficient. When I had questions, I got the answer in the next 2 hours. Very clear about the contract and all the fees. I recommand this agency for people who are looking for a flat or house to ...
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“I have had a great expirience with Castle Residental .Great ......”

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Feb 19,2013
Minithumbup
By: 'Paulina'
Feb 19,2013
1 people found
this helpful
I have had a great expirience with Castle Residental .Great service ,quick respons, very friendly a specialy Nathalie very helpful. Highly recommend agent...
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“Great experience all round. Not only was our recruitment consultant ......”

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Feb 14,2013
Minithumbup
By: 'James'
Feb 14,2013
1 people found
this helpful
Great experience all round. Not only was our recruitment consultant Nathalie excellent and always helpful, but the service was speedy and reliable. I cannot recommend Castle Residential enough!! They found our perfect one bedroom apartment, and when I moved, I asked Nathalie for help. Their ...
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“Nathalie and sadie were both very helpful and went the ......”

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Feb 14,2013
Minithumbup
By: 'navin'
Feb 14,2013
1 people found
this helpful
Nathalie and sadie were both very helpful and went the extra mile . Over a very smooth operation and didnt have to worry a lot....
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“I met Nathalie Harris from Castle Residential, Ealng, approximately 1 year ......”

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Feb 12,2013
Minithumbup
By: 'Margaret'
Feb 12,2013
1 people found
this helpful
I met Nathalie Harris from Castle Residential, Ealng, approximately 1 year ago. Pleasent and professional Nathalie understands the needs of the Landlord and prospective tenant(s). Castle Residential, Ealing have successfully rented two of my properties to 'first class tenants'.They produce excellent details with virtual ...
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“As a landlady, I have received a high quality and ......”

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Feb 11,2013
Minithumbup
By: 'Gokce'
Feb 11,2013
2 people found
this helpful
As a landlady, I have received a high quality and friendly service from all staff. They are small but professional and provide excellent documentation on potential tenants which makes my life easy when it comes to making decisions. I have been working with them for ...
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“I am very glad that I was put through to ......”

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Feb 11,2013
Minithumbup
By: 'Gabriela'
Feb 11,2013
0 people found
this helpful
I am very glad that I was put through to Nathalie Harris at Castle Residential. She has a very good knowledge of the Ealing area and an honest, enthusiastic approach to her clients and job. I appreciated her sincerity and diligently!...
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“Good customer service and very efficient service provided. A small ......”

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Feb 10,2013
Minithumbup
By: 'Mrs'
Feb 10,2013
1 people found
this helpful
Good customer service and very efficient service provided. A small and friendly agency with ability to focus on individuals, delivery a personal service....
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“Being a landlord and managing my property myself i found ......”

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Feb 09,2013
Minithumbup
By: 'Dr'
Feb 09,2013
3 people found
this helpful
Being a landlord and managing my property myself i found it a very stressful full time job and after being recommended to Nathalie at Castle Residential i thought it was time to hand over my flat to the professionals to start finding tenants and dealing ...
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“I am very glad that I was put through to ......”

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Feb 09,2013
Minithumbup
By: 'Caroline'
Feb 09,2013
3 people found
this helpful
I am very glad that I was put through to Nathalie Harris at Castle Residential. She has a very good knowledge of the Ealing area and an honest, enthusiastic approach to her clients and job. I appreciated her sincerity! With her help, we have found ...
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“I have known Castle Residential since 2004. I came to know ......”

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Feb 08,2013
Minithumbup
By: 'Christian'
Feb 08,2013
2 people found
this helpful
I have known Castle Residential since 2004. I came to know them when i first moved in the area looking for a house around Ealing Hospital. Such was the pleasure of my experiences with my dealings with them that i have not gone to any other ...
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“When I first started looking for a property to rent ......”

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Feb 08,2013
Minithumbup
By: 'Charles'
Feb 08,2013
1 people found
this helpful
When I first started looking for a property to rent I found most estate agents didn't have time for me and seemed to treat me like just another number. Our experience with Nathalie was different and we felt she took all our criteria into consideration ...
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“I'm probably a nightmare client for a lettings agent - ......”

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Jan 28,2013
Minithumbup
By: 'Alun'
Jan 28,2013
1 people found
this helpful
I'm probably a nightmare client for a lettings agent - no desparate need to move out of my current dwelling, thus extremely picky and unlikely to move in to "just anything" and never able to do a viewing mid-week. Despite this, and Nathalie and James ...
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“My friends and I had only one month to find ......”

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Jan 14,2013
Minithumbup
By: 'Patrycja'
Jan 14,2013
1 people found
this helpful
My friends and I had only one month to find a house because our previous landlord gave us one month notice which meant we would of have to be out just before Christmas. All the situation was very stressful until we found Castle Residential¢â‚¬Ëœs ...
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“Very good service,I got what I want, the agent ......”

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Jan 14,2013
Minithumbup
By: 'Maggie'
Jan 14,2013
1 people found
this helpful
Very good service,I got what I want, the agent is very pantient and considerating, I am really enjoy the moving in....
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“Nathalie was extremely helpful with our hunt for a property. ......”

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Jan 10,2013
Minithumbup
By: 'Kevin'
Jan 10,2013
1 people found
this helpful
Nathalie was extremely helpful with our hunt for a property. She knew exactly what we were after and did not waste our time bringing us to properties unless they had real potential based on our criteria. Excellant service and I would highly recommend....
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“Nathalie is an extremely proactive estate agent! I thought that ......”

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Dec 10,2012
Minithumbup
By: 'Romney'
Dec 10,2012
2 people found
this helpful
Nathalie is an extremely proactive estate agent! I thought that having a flat empty at Xmas would be a problem but before i knew it she had several viewings booked resulting in 3 couples wanting the flat. She arranged more viewings than anyone else by a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:19 AM 11/02/2015 by allAgents

Awards won by Castle Residential (London), London W5 5EU



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