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Castle Residential (London)

25 Greenford Avenue Hanwell, London
Greater London
W7 1LP

020 8566 4499
Aug 05,2017
Minithumbup
By: 'Catherine'
Aug 05,2017
2 people found
this helpful
I sold my house through Castle Residential and would thoroughly recommend them. Eddie particularly was excellent. I had some issues with getting my tenants out of the house after a buyer had been found and Eddie was very helpful and gave me some good advice ...
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Comment on agent fees
Fees were good
Was this helpful? Yes
Apr 10,2017
Minithumbup
By: 'Mick'
Apr 10,2017
3 people found
this helpful
I was worried about selling my property for the right price, after many negative viewings from a rival estate agent . I needn't have worried when I asked Eddie and Joe from Castles to became involved in the potential selling of my house. I just left ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Z Shirra'
Mar 27,2017
2 people found
this helpful
We have been working with Castle on three separate occasions and they have never disappointed us. The whole team are professional and do their very best to help. Eddie made the process almost painless for us and made sure we were kept up to date ...
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Was this helpful? Yes
Nov 18,2016
Minithumbup
By: 'Miss Walker'
Nov 18,2016
1 people found
this helpful
First class service! After numerous agents told me I would struggle to sell my property in the current market, Eddie instilled complete confidence in me right from day one. The guys were transparent throughout and I always felt kept in the loop. Even when the ...
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Comment on agent fees
Cheaper than most
Was this helpful? Yes
Sep 29,2016
Minithumbup
By: 'Mrs Shortt'
Sep 29,2016
3 people found
this helpful
Eddie and the team sold a two bed flat for us in Hanwell. We were always kept up-to-date with the viewings and comments from potential buyers. Eddie sourced a good tradesmen who spruced up the flat and also an engineer to check the boiler. As ...
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Comment on agent fees
Fees are reasonable in comparison with their competitors
Was this helpful? Yes
Mar 29,2016
Minithumbup
By: 'David Rumney'
Mar 29,2016
3 people found
this helpful
Castles did an excellent job for me and achieved more than 15% over the price I anticipated. Their photos by Joe showed the place really well and they handled a bidding process very well. I would use them again and have no hesitation in recommending them....
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Comment on agent fees
reasonable - although I didn't pick up that their fee is exclusive of VAT
Was this helpful? Yes
Mar 21,2016
Minithumbup
By: 'Landlord'
Mar 21,2016
0 people found
this helpful
An efficient and trustworthy estate agent! As a landlord, I have always found them to provide excellent service and great tenants. A big thank you to Surj....
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Comment on agent fees
Fair.
Was this helpful? Yes
Oct 08,2015
Minithumbup
By: 'T. Scarrott'
Oct 08,2015
3 people found
this helpful
I was very impressed with the service provided by Eddie Periera. He was always and easily contactable and kept me up to date at all times which we were very grateful for. As the property was unoccupied he visited on a regular basis and I ...
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Was this helpful? Yes
May 14,2015
Minithumbup
By: 'kay'
May 14,2015
4 people found
this helpful
Edward is the kindest most helpful patient person there is. He knows his profession and is worth twice his weight in gold to say the least. I highly recommend him and he has made a stressful experience easier. Kay...
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Was this helpful? Yes
May 06,2015
Minithumbdown
By: 'Anna'
May 06,2015
3 people found
this helpful
When I found the house through Castle I was assured that there was no problem with tenants. The tenants were happy to move out and the house will be sold as a vacant property. I was misled by Chris who suggested that I had a ...
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What agent could do to change your mind?
The agency should discuss the cases with younger colleagues and follow their progress.
Attached Files
Was this helpful? Yes
Apr 20,2015
Minithumbup
By: 'James'
Apr 20,2015
0 people found
this helpful
Suzannah was very helpful in assisting both my partner and I to find a property. It was great to deal with an estate agent like her after our experience in dealing with some of the bigger agencies in the area who were an absolute nightmare ...
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Comment on agent fees
I wouldn't say I was happy with the fees paid because I do think the fees are slightly expensive but they are in line with other agencies in the area.
Was this helpful? Yes
Apr 02,2015
Minithumbup
By: 'Kashmir Lally'
Apr 02,2015
1 people found
this helpful
I have been using castle lettings for 5 years now and I find their approach and service is nothing but excellent and professional and very friendly staff I would recommend castle letting to every one local...
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Comment on agent fees
Happy paying their fees due to the quality of service
Was this helpful? Yes
Mar 18,2015
Minithumbup
By: 'Andy H'
Mar 18,2015
1 people found
this helpful
It was an absolute pleasure dealing with Castle Residential when trying to find a new home recently. I feel like we were very difficult customers with the number of demands and restrictions we placed on our search in terms of location, price, space, pets, garden, ...
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Was this helpful? Yes
Mar 08,2015
Minithumbup
By: 'Adam'
Mar 08,2015
1 people found
this helpful
Professional service from the first viewing with none of the hard sell tactics that some other estate agencies use. Communication was good throughout the contract process. Whenever we have any issues that need addressing Amy is always quick to get them sorted after a quick ...
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Was this helpful? Yes
Mar 04,2015
Minithumbup
By: 'Mrs M.Hamilton'
Mar 04,2015
1 people found
this helpful
I would like to thank you for the very efficient service you provided on the recent sale of my property in Hanwell. It was most helpful being able to talk to you whenever necessary and to have you keep in touch to update me on ...
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Was this helpful? Yes
Feb 15,2015
Minithumbup
By: 'Kirsten'
Feb 15,2015
0 people found
this helpful
I was called back within 10min of my email and this fantastic service continued until I moved in. Top service Tim & Martyna...
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Was this helpful? Yes
Feb 10,2015
Minithumbup
By: 'Rob'
Feb 10,2015
0 people found
this helpful
We first met Suzannah a year before our search. We moved from the US and knew nothing about the lettings market in the area. Suzannah gave us wonderful information and answered all our questions. When the time came for us to begin our search Suzannah ...
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Comment on agent fees
The fees were very fair.
Was this helpful? Yes
Feb 09,2015
Minithumbup
By: 'Benio'
Feb 09,2015
0 people found
this helpful
Dealing with Castle Residential has been an absolute pleasure - their smooth, no nonsense, open approach to lettings management has been a brilliant experience for myself and two other tenants. We are all on a first name basis and find the whole team approachable, professional ...
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Was this helpful? Yes
Feb 01,2015
Minithumbup
By: 'Laura Davies'
Feb 01,2015
0 people found
this helpful
Martyna is an extremely friendly and helpful member of staff, always polite. Martyna will always deal with any queries that I have in a timely manner. I am extremely pleased with the flkat that I rent through them...
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Was this helpful? Yes
Jan 26,2015
Minithumbup
By: 'Ms Easten'
Jan 26,2015
5 people found
this helpful
I have to say that the whole team as Castle Resedential were fantastic when we bought our house. In particular Eddie Pereira and Neno Sargoon went out of their way several times to help us when problems arose and were always very helpful, open and ...
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Was this helpful? Yes
Jan 24,2015
Minithumbup
By: 'Dalia'
Jan 24,2015
0 people found
this helpful
My experience with Caste Residential is extremely positive.Martyna is very profesional and always there to help.Highly recomending their service as it is a great pleasure to have a buisness with helpful people....
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Was this helpful? Yes
Jan 23,2015
Minithumbup
By: 'Leo C'
Jan 23,2015
0 people found
this helpful
From start to finish, Suzannah Newby was extremely helpful, polite, thorough and an absolute pleasure to work with! She made sure we had all the information we requested plus extra information that she thought would help and be of interest to us. She is an ...
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Comment on agent fees
The fees were as expected, I didn\'t need to discuss these as i was extremely happy with the service!
Was this helpful? Yes
Jan 22,2015
Minithumbup
By: 'Lisa'
Jan 22,2015
0 people found
this helpful
The team at Castle Residential have been extremely efficient and professional in my search for new tenants for my flat in Ealing. I would definitely recommend them to any landlord looking for an agent in the Ealing area. Fantastic service provided by Martyna. She has ...
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Was this helpful? Yes
Jan 22,2015
Minithumbup
By: 'Jo'
Jan 22,2015
0 people found
this helpful
Martyna and Tim helped us in our flat search and they couldn't have been more professional in their approach. Both were very quick to answer our questions and ensured that the transaction went very smoothly. We would recommend them very highly!...
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Was this helpful? Yes
Jan 21,2015
Minithumbup
By: 'M.H'
Jan 21,2015
0 people found
this helpful
It was so lucky for us that we have met Martyna and Suzannah. Their work were tremendous accurate and quick. We are more than satisfied! We will recommend them if you want to let or buy the property in their area. Thank you so much ...
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Was this helpful? Yes
Jan 20,2015
Minithumbup
By: 'Jennifer'
Jan 20,2015
1 people found
this helpful
Suzannah arranged a viewing with myself for a property which we moved into just this morning. She was a pleasure throughout. I also dealt extensively with Amy and Martyna to arrange the relevant documentation as well as the payment of the deposit etc. Having just ...
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Was this helpful? Yes
Jan 20,2015
Minithumbup
By: 'Kate H'
Jan 20,2015
1 people found
this helpful
Castle have been a refreshing change to the usual agent. The initial letting of the property was smooth and all issues were resolved quickly. Martyna dealt with all my issues, she is professional, easy to deal with and will always get back to you on ...
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Was this helpful? Yes
Jan 20,2015
Minithumbup
By: 'Su'
Jan 20,2015
1 people found
this helpful
Martyna was professional, very helpfull and patient. She understood my concerns with input from Mr Walia. She went above and beyond what was required of her and found good tenants for us. I would not go to another agent because of her and Mr Walia....
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Comment on agent fees
I didn\'t check as I trust them to find the best tenant they can for my needs and they did. That is more important to me.
Was this helpful? Yes
Jan 20,2015
Minithumbup
By: 'Angela'
Jan 20,2015
0 people found
this helpful
Castle Residential was very swift in assisting me find a tenant for my flat, just before Christmas. Martyna was friendly and efficient and provided an excellent service. I have no complaints and would not hesitate in recommending Castle Residential placing good quality tenants in any ...
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Was this helpful? Yes
Jan 19,2015
Minithumbup
By: 'GK - London'
Jan 19,2015
1 people found
this helpful
I have had an extremely positive experience with Castle Residential. I met Surj at my property. He was prompt, polite and had an excellent understanding of the the area. He took some photos of the property and as promised was on a website that very ...
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Was this helpful? Yes
Areas covered
  • Hanwell, West Ealing,
  • Brentford, Northfields, Greenford
  • Perivale, Southall, Northolt
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £194,950
  • Max: £510,000

Letting
  • Min: £0
  • Max: £380,000

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
79 0 96 4 19 1 9 1 5 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:19 AM 11/02/2015 by allAgents

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