• Bill Walia
    Bill Walia
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    Tom Wachnicki
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    Gill Bond
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    Amber G
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    David Curley
  • Joe Boyland
    Joe Boyland
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Castle Residential (London)

38 St. Marys Road Ealing, London
Greater London
W5 5EU

0208 579 8224

Nov 24,2015
Minithumbup
By:
Nov 24,2015
Featured Review
0 people found
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I have been a tenant of Castle Residential for my 2 previous properties and have found their customer service and professionalism impeccable. When moving in on both occasions, there has been absolutely no issue and paired me up with two great apartments! They manage my second property and the washing machine began leaking recently, they had it fixed within the hour! Especially after I have had awful experiences dealing with landlords myself directly. Really great efficient service and lovely peo...
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Comment on agent fees
Very reasonable
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Nov 16,2015
Minithumbup
By:
Nov 16,2015
Featured Review
0 people found
this helpful
Was a very professional services from start to finish. Will use again in the future, also gave me advice that I will take on boards in the next search. Thanks again...
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Comment on agent fees
Very reasonable according to market standartd
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Nov 14,2015
Minithumbup
By:
Nov 14,2015
Featured Review
1 people found
this helpful
I was recommended Castle Residential in Ealing by a friend who has been renting through the Hanwell Branch for a number of years. They are well known for catering to your needs rather than trying to rent out to you whatever they have on the market at that time. I stayed in touch with them for a number of weeks before they found me my flat. I am due to renew my contract this month and will be staying on for as long as possible - especially as my flat is managed and Castle Residential look afte...
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Feb 06,2015
Minithumbdown
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Feb 06,2015
Featured Review
0 people found
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Tom was very helpful and friendly when helping me find a flat to rent I would defiantly contact him in the future if I needed to find another flat....
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
Featured Review
0 people found
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I would like to thank Tom for his assistance in finding a flat to rent he was very helpful and easy to deal with....
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Jun 17,2014
Minithumbup
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Jun 17,2014
0 people found
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We were shown a good amount and different types of properties in order for us get a very good idea of the letting market in the area we were looking in, resulting in us renting a property that completely met our expectations in a short period of time. Throughout all the renting process everything was explained properly. We do recommend Joe Boyland and would use Castle Residential's services again in the future....
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May 21,2014
Minithumbup
By:
May 21,2014
0 people found
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Joe has been great from the moment he picked up the phone to me all the way through to signing the contract. I initially enquired about a property which had already been taken but Joe listened to my requirements and found me a property which was even better. Thanks again!...
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Mar 14,2014
Minithumbup
By:
Mar 14,2014
1 people found
this helpful
I have used the agency and they were excellent - knew the area and properties very well (unlike Foxtons who actually had no shame to take me to a literally sh**ty flat). I did not feel pushed into sale which is a big point. Credit check was speedy and communication from Martyna was great. I would definitely recommend them. Lovely staff and for a change you feel like you are not just another piece of meat in a factory (comparing to big agencies). Thx Residential :)...
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Sep 23,2013
Minithumbup
By:
Sep 23,2013
0 people found
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Castle have been incredibly brilliant in helping me rent my properties, they are quick to make sure that suitable tenants are found. There communication between me, the tenants and the company are brilliant they always keep me in the know of what is going on at the property and are so helpful with keeping my tenants happy. I have been with Castle for a long time now and would never look at any another estate agents to help me rent my properties. Special Thanks to Bill Walia and Joshua Carlo who...
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Sep 17,2013
Minithumbup
By:
Sep 17,2013
0 people found
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Joshua showed us just a few places to rent before we went on holiday. When we then decided to go ahead with one of them while abroad, due to time pressures to get a place sorted, he dealt with everything very rapidly, smoothly, professionally and at a distance! He listened to what we wanted to achieve in the negotiations with the landlord and managed that well. Overall, we were really impressed and would definitely use Castle and Josh again if we have to find another house to rent; Bill also was...
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Sep 04,2013
Minithumbup
By:
Sep 04,2013
0 people found
this helpful
Our experience with Castle Residential was an extremely positive one. Josh managed to secure a the perfect property for us, and at a lower price than other local agents would negotiate. He looked after us well throughout the whole process, and we feel very happy to have found an honest and flexible estate agent who wants to ensure that all parties involved are satisfied. We completely recommend Castle Residential, and all the helpful staff that make up their team....
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Aug 16,2013
Minithumbup
By:
Aug 16,2013
1 people found
this helpful
When I went to castle residential in the hope of acquiring a property to rent I hadn\'t much time as my contract was out in two weeks, my agent was josh and he got the ball rolling straight away. In the following days I viewed some property\'s in my price range, I found a house I liked but the price was a bit high but josh done some negotaition with the landlord and we got it at a reasonable price. Overall I was pleased with the outcome.....
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Aug 07,2013
Minithumbup
By:
Aug 07,2013
1 people found
this helpful
I was very impressed with Castle Residential in Ealing. Unlike so many agents, Josh was quickly able to understand what we were looking for in terms of finish, size, location and price and stuck exactly to that. He was very honest and upfront if he had a property that he didn\'t think we would like and didnt waste any of our time viewing it. I was also impressed with the fact the Josh showed us around a properties, out of hours, in order to accommodate our schedules. Overall, Castle Residenti...
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Jul 28,2013
Minithumbup
By:
Jul 28,2013
1 people found
this helpful
Joshua arranged a viewing at short notice and at a time which was convenient for me. I work until 5pm and had to travel 30 mins to get to Ealing so that was helpful and a promising start for my dealings with this particular agent. On the day of the viewing, Joshua was on time and clearly had a good knowledge of the property as he was able to answer all of my questions. The following day when I rang the agent to express my interest in renting the property, Joshua got back to me very quickly. The...
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Jul 28,2013
Minithumbup
By:
Jul 28,2013
1 people found
this helpful
Im writing this in thanks to Joshua who helped me and my family secure a home perfect for us. I would and will recommend him and Castle to my friends and family. The manner was very helpful and professional and we are extremely pleased with the results also! Thanks very much again...
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Jul 22,2013
Minithumbup
By:
Jul 22,2013
2 people found
this helpful
Helped us find a really nice house in our absolute time of need. Most definitely recommended to whoever is looking for a nice place in and around Ealing....
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Jul 21,2013
Minithumbdown
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Jul 21,2013
0 people found
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There was a leak and it took them 2 months to arrange anyone to have a look. Then nothing happened, I contacted them and was told the person who were dealing with was away. I was patient and waited for another 3 months, so I called them back. They were making excuses that it\'s been busy. In the end I called the Landlord who arranged someone. I think landlords shouldn\'t rely on them for management....
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Jul 19,2013
Minithumbup
By:
Jul 19,2013
2 people found
this helpful
First of all I have to give a big thanks to Joshua for his proactive approach in selling my house. For a young lad I was very impressed with the amount of people he showed in a short space of time. Within two weeks of dealing with Castle I had a firm offer just above market value, I would recommend Joshua and Castle to anyone looking to sell in Ealing....
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Jul 17,2013
Minithumbup
By:
Jul 17,2013
3 people found
this helpful
Castle Residential have been amazing in helping accommodate us with the perfect property to suit me and my family. With regular updates and viewings of properties which Joshua thought were the best for us it took us less than two weeks to find our lovely new home. Having moved down to Ealing from up north we cannot explain how effective Castle Residential have been in helping us settle down in the city. Thank you Castle!...
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Jul 13,2013
Minithumbup
By:
Jul 13,2013
4 people found
this helpful
Myself and my husband are so impressed with Castle Residential and Josh in particular. We had been on the books of 3 other estate agents but were getting absolutely nowhere, when we decided to call Josh. He came to look at the property on Monday and told us there and then that he would have tenants for us by twelve oclock on the following friday, which he did. Josh took a genuine interest in understanding our requirements, and was professional and helpful at every stage. He listened to the t...
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Jul 09,2013
Minithumbup
By:
Jul 09,2013
3 people found
this helpful
Short and sweet... Is exactly my experience with Castle. Found the perfect property in such a short space of time. They go the extra mile unlike other agents. Bill and josh were excellent. Would highly recommend them Cheers guys...
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Jul 09,2013
Minithumbup
By:
Jul 09,2013
2 people found
this helpful
I have to say I was initially weary of Joshua because of his youth, but once we started discussing my property I realised the depth in his knowledge of the current market. I found him to be very polite and professional at all times, Joshua rented my property within days of instructing him. I would recommend Joshua to my colleagues and friends...
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Jul 04,2013
Minithumbup
By:
Jul 04,2013
2 people found
this helpful
I approached the Ealing estate agency seeking for a rental, the staff were friendly and very helpful. They gave me professional advise and browsed for properties that match my criteria. They ensured the viewing arrangements suited me regardless if it was outside office hours. I highly recommend the team at Castle for your search for your ideal home. 10/10...
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Jul 03,2013
Minithumbup
By:
Jul 03,2013
4 people found
this helpful
We were basically looking for a rented property with specific requirements at a very short notice and Joshua was our representative from icastle residential. He was really helpful & understood our requirements to the fullest. We were very happy with the way we were dealt with from start to the end. We would definitely go back to icastle residential for any future requirements & would recommend it to friends as well....
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Jun 28,2013
Minithumbup
By:
Jun 28,2013
2 people found
this helpful
Fantastic team really helpful and high recommended. At customers best interest at all times, they were helpful in that they kept looking around and keeping me update....
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Jun 27,2013
Minithumbup
By:
Jun 27,2013
4 people found
this helpful
As a new landlord I chose to use Castle Residential I found Bill & Josh very helpful. I would recommend Castle as they not only rented out my property within a week but also gave me a good rate...
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Jun 26,2013
Minithumbdown
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Jun 26,2013
1 people found
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Renting this time has been an awful experience. When we took over the apartment, there were a number of repairs that should have been done prior to our occupation.Β  In addition, the cleaning that had been done following the prior tenant's departure was very bad.Β  The oven, for example, is a disgrace, as are some of the showers.Β  This will hopefully be taken care of next week, at our request, but this should have been done before, particularly for a property that rents at £1600 per mont...
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By: Surj Walia - Castle
Jun 27, 2013
View all comments (1)
Dear Raisa Patel, We have no tenant under your name and further more have not rented an apartment for £1600 in the last few months so I question the validity of this complaint. If you are indeed a " real " tenant then I would be more than happy to discuss your issues and resolve them for you. Surj Walia Lettings Director....
Jun 18,2013
Minithumbdown
By:
Jun 18,2013
1 people found
this helpful
Joshua was ok in helping get things agreed but after I moved in everything changed Β’Γ’β€šΒ¬Γ’β‚¬Ε“their management person is so unhelpful that is if you can get hold of her. I was without a fridge for 3 weeks...
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Jun 18,2013
Minithumbup
By:
Jun 18,2013
4 people found
this helpful
I highly recommend Castle Residential, and they came recommended to me by a colleague. Josh took a genuine interest in understanding my requirements, and was professional and helpful, helping to secure my preferred property, and swiftly following up on any points I needed clarification on. If you are searching for a rental property in and around the Ealing area, I would recommend this company as your best starting point....
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Jun 18,2013
Minithumbup
By:
Jun 18,2013
1 people found
this helpful
The staff are professional and friendly with knowledge of the local area. The manager, Bill is easily available to contact. The team returned calls in a timely manner without causing me any hassle....
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May 22,2013
Minithumbup
By:
May 22,2013
6 people found
this helpful
I found Joshua to be curious, knowledgeable and very easy to deal with. he went out of his way to ensure both we the buyers and the seller got the right deal. I would recommend him anytime...
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Apr 30,2013
Minithumbup
By:
Apr 30,2013
3 people found
this helpful
Thank you for finding a flat for me! Joshua really did provide me with many options i would recommend him to my friends and colleagues Thanks Josh...
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Apr 23,2013
Minithumbup
By:
Apr 23,2013
1 people found
this helpful
The agent was very helpful and dealt with our queries promptly and thoroughly. We were pleased with the service that we received and we are very happy with the property! Many thanks!...
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Apr 23,2013
Minithumbup
By:
Apr 23,2013
1 people found
this helpful
Very helpful on terms and conditions negotiations. Annoyed about double admin fee for a couple but on a plus they paidto get the loft cleaned....
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Apr 12,2013
Minithumbup
By:
Apr 12,2013
3 people found
this helpful
The Castle Residential is a good agency if you would like to find a property quickly. I am sharing this flat we two other flatmates therefore when we needed two viewings of this flat as we all couldn't go at the same time and Nathalie Harris was able to go twice with us. Preparing all are references was done in a timely manner. I am happy with what they have offered us. Nathalie Harris was friendly and professional. i would recommend this agency....
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Areas covered
  • Ealing, South Ealing,
  • Northfields, Brentford,
  • Ealing Common, Acton
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 45 4 1 0 1 0 0 0
Bill Walia Bill Walia
11 reviews

About Bill No description set View full profile
Tom Wachnicki - no image available Tom Wachnicki
Lettings Negotiator
2 reviews

About Tom No description set View full profile
Gill Bond - no image available Gill Bond
Accountant
0 reviews

About Gill No description set View full profile
Amber G - no image available Amber G
Senior Lettings Negotiator
1 reviews

About Amber Amber has over 3 yearsÒ€ℒ lettings experience across west London; As Senior Lettings Negotiator for Castles Ealing branch Amber is quick to identify clientsÒ€ℒ needs with previous experience View full profile
David Curley - no image available David Curley
-
0 reviews

About David No description set View full profile
Joe Boyland Joe Boyland
Lettings Consultant
4 reviews

About Joe No description set View full profile

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Last updated at 10:19 AM 11/02/2015 by allAgents

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Last updated at 10:19 AM 11/02/2015 by allAgents

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