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Castle Estates

66 High Street Battle

TN33 0AG

01424 774166

Jun 21,2016
Minithumbdown
By:
Jun 21,2016
0 people found
this helpful
Poor Customer Service Poor Company Typical Estate Agents you hear all the bad stories about. Disappointed that I can't rate 0 stars. It took over 20 days for our deposit to be returned (compared to the agreed 10 days) - I sent numerous emails and never received a reply. I called to be told the manager was on annual leave and would contact me on his return. 2 weeks later and no contact. Once the deposit was returned we were deducted £25 for an admin fee, which is disgusting considerin...
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By: Peter Broomhead
Jun 21, 2016
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We are obviously very disappointed with this review, and we do consider it extremely misleading and inaccurate. What Adam fails to mention is that the £25.00 administration charge has nothing whatsoever to do with his deposit, but was applied because of additional work involved in having to return to the tenant a further rent payment that was made because he failed to cancel his Standing Order ! He was also a tenant at the property for nearly a year, and in all our previous dealings had expre....
Jul 24,2014
Minithumbup
By:
Jul 24,2014
0 people found
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As someone new to short term tenancy, I was quickly put at ease by the staff at Castle Estates Battle, who provided all the information I required, and once an identified property became fully available, implemented the required action to secure this - all without undue stress to myself. Throughout the term of my tenancy, the staff have dealt very efficiently with anything resulting from the regular property condition inspections, and also the several extensions that I have requested to the ter...
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Jan 17,2013
Minithumbup
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Jan 17,2013
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I have been dealing with Castle Estates at Battle for some years now and have always found them to be friendly, professional, efficient and happy to "go the extra mile" when necessaary. I own a number of properties and am frequently travelling therefore it is important that I feel confident that I can rely on my agent. in addition to those staff mentioned above I should also like to say that Elizaberth Stripp and Joan Patten are equally helpful under the ever available management of P...
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By: Castle Estates Battle
Jan 28, 2013
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Thank you for your comments C J G Campbell. It has been a pleasure to act as your agent these past few years and hope we can continue to have your confidence in us. Thank you. Kind regards, Castle Estates Battle....
Dec 14,2012
Minithumbup
By:
Dec 14,2012
0 people found
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Castle Estates have been my letting agent for the past 12 years for the property I own in Battle. They have always been most professional with each let. Human nature being as it is, lets don\'t always go to plan. This is where there knowledge and guidance is most important in acting fairly for the owner and more importantly for the tenant. All the members of staff over the years have been a pleasure to deal with. Peter Broomhead, heads a first class agency....
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By: Castle Estates Battle
Jan 28, 2013
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Thank you for your comments Bev. We do try to keep both parties happy and glad you have been and are happy with the service we provide you. Thank you. Kind regards, Castle Estates Battle....
Dec 01,2012
Minithumbup
By:
Dec 01,2012
0 people found
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All staff were most helpful and friendly . Had only a short time to find a property to rent during a visit from Spain and staff were able to quickly arrange a series of viewings of suitable propertiesand to help to process all the paperwork while we were in Spain. On returning to England to take up the tenancy and encountering travel delaysand bad weather staff went out of their way to help and reassure us . We continued to receive a friendly service from all at Castle Estates during the who;e ...
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By: Castle Estates Battle
Jan 28, 2013
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Thank you for your comments, it was a pleasure to help you with your move. Kind regards, Castle Estates Battle....
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  • Block Management
  • Surveys
  • Conveyancing
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Diane Oust - upload your photo Diane Oust
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