No description available.
Carter Stones

1 Connaught Road Ilford, London
Greater London
IG1 1RL

02085145737
Website not available

Properties for Sale
Properties to Rent

“Please save yourself from these scammers...”

May 11,2018
Minithumbdown
By: 'Well wisher'
May 11,2018
3 people found
this helpful
Please please stay away from them. They are bunch of cowboys, unprofessional, scammers looking to fool people. They have no moral values. They never pay ontime. Deposit registered on fake name. Never been given info where the deposit has been secured. Big liers. When they ...
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Was this helpful? Yes
Sep 15,2017
Minithumbdown
By: 'Shakil'
Sep 15,2017
9 people found
this helpful
They Stole our money. They took deposit and rent in advance of £4200 for the property they showed. Made an agreement but landlord wasn't there to sign it. Later told us landlord isn't agreed to give us the property. But they have tricked us to ...
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Comment on agent fees
Bad
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By: Omar
Jul 28, 2018
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They need to be brought front of justice and their real name is sultana akthter ...
Aug 16,2017
Minithumbdown
By: 'Saima'
Aug 16,2017
5 people found
this helpful
The biggest bunch of scamming liars I have ever come across. No morals no shame. Hope they all rot in hell. Gave my property to carterstones on let only and they gave me fake tenants Ion and Onica Romanians and when I visited the property ...
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Comment on agent fees
Bad
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By: Sonia
Jul 07, 2018
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Yes Noki they are now called signature London, they just featured on ch5 worst landlords and scammers. Avoid them. ...
Jul 21,2017
Minithumbdown
By: 'anonymous'
Jul 21,2017
16 people found
this helpful
BEWARE! BEWARE! They are now trading as - SIGNATURE LONDON Unit 12 Town Quay Wharf, Abbey Road, Barking, IG11 7BZ These Cowboys need to be shut down and reported, they took £1850 of my deposit! https://beta.companieshouse.gov.uk/company/10486471/officers The link above shows ...
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By: Landlord
Oct 30, 2018
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trying to help a tenant to get back his deposit. The kicker is that mydeposits gave back the deposit to Signature London!!! hence deposit has now disappeared, leaving the the tenant with no deposit for a deposit scheme. Local Trading Standards need to act fast when they operate/restart as another company. Companies House need to be aware. The Redress Scheme needs to work and the The Ministry for Housing, Communities and Local Government (MHCLG) have responsibility for monitoring the Tena ...
May 30,2017
Minithumbdown
By: 'A Iqbal'
May 30,2017
7 people found
this helpful
If you want to suffer from not receiving your rent from the agency and then on top they give you horrible tenants who have not been credit checked and do not pay their rent and refuse to leave your house, costing you thousands and thousands ...
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By: Geeta
Jul 20, 2018
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I am in a similar situation with Signature London,lets join in I have started with my action my emaild id is geethaa91@googlemail.com ...
Mar 28,2017
Minithumbdown
By: 'P A O'
Mar 28,2017
11 people found
this helpful
They took my deposit and there was actually no house to rent. Watch- Out, they are scammers. I took them to county court only to realise that they owe other people over £27000. Landlords and tenant. check their business credit file. The latest entry is ...
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Comment on agent fees
WARNING; THEY ARE SCAMMERS. DONT GIVE THEM YOUR MONEY OR HOME
Was this helpful? Yes
Mar 28,2017
Minithumbdown
By: 'Hector'
Mar 28,2017
5 people found
this helpful
They owe me money 4K that's all am gonna say!! And they always paid my rent money late for the past year an now they have stopped paying me wtf and i have gone to there office and its closed anyone with any info please ...
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Comment on agent fees
No comment
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Mar 09,2017
Minithumbdown
By: 'Aleesha'
Mar 09,2017
5 people found
this helpful
So they have now officially ran off with the money. They have the tenants deposit and some of their rent (tenants are now refusing to pay me my rent upfront before they leave). So I am basically losing out 2k because of this. We need ...
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Mar 09,2017
Minithumbdown
By: 'Aleeza'
Mar 09,2017
4 people found
this helpful
I have been calling Carterstones since 2 March and they are not answering the phone. Went there on Friday and it was closed. No-one has responded to my emails despite me threatening legal action which I will now be going ahead with. I tried calling Mohsin ...
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By: P A O
Mar 28, 2017
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i have made a review inn hope of saving others from being scammed, TAKE THEM TO CCJ, i DID AND TO MY SURPRISE, they have been scamming people as they we owe £27000 on ccjs. County Court Judgements (CCJs) Date Court Case No. Amount Status Date Paid 28/10/2016 COUNTY COURT BUSINESS CENTRE C8QZ8M6F £ 535 In Judgement N/A 06/09/2016 COUNTY COURT BUSINESS CENTRE C5QZ03V7 £ 10,366 In Judgement N/A 18/08/2016 COUNTY COURT BUSINESS CENTRE C2QZ1Q88 £ 575 In Judgement N/A 03/08/20 ...
Mar 06,2017
Minithumbdown
By: 'Edi'
Mar 06,2017
3 people found
this helpful
I am a landlord and so far they own me £3000. I find out they getting the money from tenants and use that money to buy other property "by to let" they play with the payment dates. For a year and half I ...
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Comment on agent fees
Bad one
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Feb 13,2017
Minithumbdown
By: 'Hafiz'
Feb 13,2017
3 people found
this helpful
Hello guys I paid my holding deposit of £300 and next day i had a call saying the landlord is asking for a higher rent so they rented the to someone els before retuning my deposit which is still not returned. All suffered people we ...
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Comment on agent fees
Very bad
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Feb 06,2017
Minithumbdown
By: 'Brenda'
Feb 06,2017
3 people found
this helpful
Aleesha Please contact me at proletts.2016@gmail.com. I have the same situation but at a higher stage in the process. I can advise on next steps to take to help you legally, after going through it myself. I'm sorry about what's happened to you. ...
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Comment on agent fees
WHAT FEES
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Feb 02,2017
Minithumbdown
By: 'Ruhni'
Feb 02,2017
2 people found
this helpful
Highly unprofessional estate agency . They didn't give two months deposit yet. It's been year. When I called them, they also said to email payment department and payment department never replied you back....
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Feb 02,2017
Minithumbdown
By: 'Eds'
Feb 02,2017
3 people found
this helpful
I am a landlord and unfortunately they are managing my property for almost two years. The problems I have with this people is most of the times late payments, not never call u back, lack of information, even the tenant pay the money still like ...
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Comment on agent fees
Bad
Was this helpful? Yes
Dec 23,2016
Minithumbdown
By: 'Aleesha'
Dec 23,2016
5 people found
this helpful
My first meeting with Carterstones was at my place. They knew I was a first time buyer and of course took this to their advantage. They showed me just one client and had me commit to having them as my tenant. They told me the ...
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Comment on agent fees
Bad especially if the tenants have to pay as the landlords bad experience with Carterstones affects them too
Was this helpful? Yes
By: Aleesha
Feb 06, 2017
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Unfortunately I still do not have all my money from the agency. We did once get through to management and they were very rude, the person talking even denied he was not management so that he would not have to deal with us. He raised his voice saying that they would issue a new invoice to pay the money by a certain date but of course it's not all in my account. Management never calls back and again leaves it to the girls answering in the phone to deal with things (who have no power over any of it ...
Sep 16,2016
Minithumbdown
By: 'SayNoToCarterStone!'
Sep 16,2016
3 people found
this helpful
This company is full of rookies!!!!!Save yourself the hassle and don't bother renting or letting through them! They never return your calls, take months paying you rent and deposit that they take upfront from your new tenant. The staff are incompetent and very very ...
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Comment on agent fees
Cheap however the service and the set up reflects that!
Was this helpful? Yes
Sep 04,2016
Minithumbdown
By: 'ksosa'
Sep 04,2016
3 people found
this helpful
Carterstones are scamming people, whether you're a landlord or tenant or prospective tenant. Previously scamming as 'Frazer Knight' (pls check them on google) before they declared bankruptancy and continued scamming as CS. With landlords that have taken out mgmt contracts, they delay rent and eventually ...
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Comment on agent fees
Quite cheap but there's a reason why!
Was this helpful? Yes
Aug 30,2016
Minithumbdown
By: 'Juliette'
Aug 30,2016
4 people found
this helpful
Absolute nightmare of an agency. Owes me thousands in rent which they took from my tenant and still have not passed onto me. Avoid at all cost unless you want an early grave. I am about to make a Met Police report about them now....
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What agent could do to change your mind?
Cheap fees to begin with but now they owe me thousands in rent.
Attached Files
Comment on agent fees
Cheap fees to begin with but now they owe me thousands in rent.
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By: ksosa
Sep 01, 2016
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Hi Juliette, I'm sorry to hear about your situation. I am going through the same issue with Carterstones and I know of 2 other landlords in a similar position. I am in the process of trying to sort it out but it's so diffucult. Please get in touch with me - my email is ksosa70@yahoo.co.uk. Thanks ...
Aug 15,2016
Minithumbdown
By: 'bala'
Aug 15,2016
2 people found
this helpful
Carterstones are 100%fraud. No doubt. Don't even bother to approach this fraudelent illegal company. They have been removed from property redress scheme. They are trying to go bankrupt at the moment. Contact me on 07780167216. I am one of the victim. Trading standards not ready to ...
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What agent could do to change your mind?
very bad.
Attached Files
Comment on agent fees
very bad.
Was this helpful? Yes
Jul 20,2016
Minithumbdown
By: 'donna'
Jul 20,2016
3 people found
this helpful
iv never been treated like this from a so called professional (or not!!) company, This is the worst money grabbing agent ever, I wish I checked the reviews, As a as landlord, still waiting for our money they are absolute liars and cheaters, appalling service ...
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By: ksosa
Aug 21, 2016
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I am also experiencing the same. I am owed 4 months rent so far, and they are subletting my property. donna, can you please get in touch with me at ksosa70@yahoo.co.uk. We can join forces together and fight these people ...
Feb 18,2016
Minithumbdown
By: 'Emma'
Feb 18,2016
3 people found
this helpful
If you do not want early grave....avoid this agent.....they are bad! Seriously bad as in bad, they are not professional, delay months in paying etc...
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By: ksosa
Sep 01, 2016
View all comments (4)
I'm also a landlord and I'm also being scammed. If you are reading this and are also a victim please contact me and join other victims. My email is ksosa70@yahoo.co.uk ...
May 13,2015
Minithumbdown
By: 'Chris'
May 13,2015
6 people found
this helpful
Recently rented a property via Carter Stones - its been a hassle all the way through. They only want the fees and nothing gets done until you make numerous calls to sort things out. Absolutely irresponsible. I would never go through them ever again. AVOID ...
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By: lautbry
Jun 26, 2015
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Carter Stones took the opportunities to bring tenants while I was marketing through visum.co.uk. I made the mistake to choice a tenant the bring in. They said the tenant by saying that there was my agent and they I was just a contractor working in the property. They convince the tenant to give them the deposit and the first month instead to give it to the tenant. I gave the key to the tenant but the tenant could not give me the deposit and rent as Carter stones took it away. ...
May 05,2015
Minithumbdown
By: 'sify'
May 05,2015
6 people found
this helpful
Having recently let my property thro carter stones, i can say they told me lots of lies. Firstly, i didnt ask carter stones to let my property, they looked at my gumtree ad and told me they wont charge me a penny - they forced ...
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Comment on agent fees
Not something agreed.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
15% customers were satisfied with fees 17% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £12



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Awards won by Carter Stones, London IG1 1RL

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