Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.
Carter Jonas

19 Bellevue Road Wandsworth Common, London
Greater London
SW17 7EG

020 8767 7711 / 020 8682 3121
Website not available

Properties for Sale
Properties to Rent

“Excellent service...”

Aug 14,2018
Minithumbup
By: 'Katrina F'
Aug 14,2018
0 people found
this helpful
I have rented out a property with Carter Jonas twice and Antonia and Janine are always very helpful, friendly and professional. They helped me with a process which could be time consuming and a hassle - they make it easy. They always give good advice ...
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Comment on agent fees
fees are fair
Was this helpful? Yes

“Excellent service...”

Jul 20,2018
Minithumbup
By: 'Hootsmon'
Jul 20,2018
0 people found
this helpful
Isabelle and Lewis managed our sale beautifully, kept us fully informed, were extremely professional and cheerful and had a great sense of humour too, I can highly recommend Carter Jonas....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Feb 27,2018
Minithumbup
By: 'Kim L'
Feb 27,2018
0 people found
this helpful
Elizabeth Osborne at CJ is a fantastic property manager. She was very professional and prompt at responding, even out of hours and when she was on holiday. She went above what I would have expected from a managing agent. She understood our needs as a ...
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Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'Briony Richter'
Jan 11,2018
0 people found
this helpful
Both Georgina and Janine have been extremely helpful in our moving process. The service provided to my husband and I was always professional and we really felt the agents were looking out for our own specific needs. As well as being professional, both Georgina and ...
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Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Ann'
Nov 22,2017
0 people found
this helpful
Antonia is very professional and extremely helpful, and a very warm and friendly person . Unfortunately we did find a property to rent.Would still highly recommend to friends and family....
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Was this helpful? Yes
Nov 14,2017
Minithumbup
By: 'Ross'
Nov 14,2017
0 people found
this helpful
Antonia was extremely professional and helpful. Many agents in the rental market leave you to your own devices but Antonia was very understanding of our requirements and proactive in finding properties to suit us (rather than the blanket approach of many letting agents). Highly recommend....
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Was this helpful? Yes
Dec 14,2016
Minithumbup
By: 'Corpoarte Relocation consultant'
Dec 14,2016
1 people found
this helpful
I am a home search corporate relocation specialist I have been dealing with this office of Carter Jonas now for several years, I find them efficient and easy to deal with and they always have property's to suit my corporate clients in this area, they ...
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Comment on agent fees
not sure
Was this helpful? Yes
Dec 14,2016
Minithumbup
By: 'Katja'
Dec 14,2016
1 people found
this helpful
Antonia has always helped me with my corporate clients and is always VERY professional with amazing knowledge of the areas that office covers. She never overpromises and under delivers. The properties are always realistically valued and I always get honest answers what the landlord is ...
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Comment on agent fees
Fair fees in comparison to some other agents on the market!
Was this helpful? Yes
Dec 10,2016
Minithumbup
By: 'Lucinda'
Dec 10,2016
1 people found
this helpful
Fiona and Antonia were very professional, helpful and found me good tenants. I have used them for a number of years and will continue to do so....
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Was this helpful? Yes
Dec 09,2016
Minithumbup
By: 'Liney'
Dec 09,2016
1 people found
this helpful
Fiona was a pleasure to work with once again in finding a new tenant for our property - nothing was too much trouble for her, and we are really pleased with our new tenants....
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Was this helpful? Yes
Dec 07,2016
Minithumbup
By: 'TEN OUT OF TEN'
Dec 07,2016
1 people found
this helpful
`Liz Osborne has looked after the management of our properties for over 4 years. At our first meeting, I was impressed with her obvious knowledge of what was required by residential tenants and what improvements we would need to carry out. She is always very efficient ...
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Comment on agent fees
Par for the course.
Was this helpful? Yes
Dec 02,2016
Minithumbup
By: 'SK, Wandsworth'
Dec 02,2016
1 people found
this helpful
We have been dealing with Fiona and her team for the past couple few years and they have been absolutely brilliant at finding new tenants as well as dealing with any issues arising during the tenancies. I would highly recommend them to anyone in the ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 30,2016
Minithumbup
By: 'Gerald'
Nov 30,2016
1 people found
this helpful
Big thanks to Antonia and Janine in the Wandsworth office of Carter Jonas for arranging my move in to my new flat. They made the process smooth and were very quick to respond to queries. happy to recommend this agency to other renters...
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Comment on agent fees
Carter Jonas fees are mid range in comparison with other agencies
Was this helpful? Yes
Nov 30,2016
Minithumbup
By: 'Helen'
Nov 30,2016
1 people found
this helpful
Antonia is always extremely professional, but it is her human insight into the matter of lettings which often wins the day for me. She is wise, discreet and always utterly supportive and helpful. We have used Carter Jonas for many years and find them to ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 30,2016
Minithumbup
By: 'Lizzie'
Nov 30,2016
1 people found
this helpful
I would recommend Carter Jonas and specifically Fiona Bourke very highly. Fiona won my business by proactively approaching me and then being the first agent to identify appropriate tenants. She has great marketing skills and is a persuasive saleswoman which means she was also the ...
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Comment on agent fees
In line with other agencies.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By: 'Dickie'
Aug 19,2016
1 people found
this helpful
Super helpful. Where some agents seem to take the 'throw everything at the wall and see what sticks' approach I really felt as though I was getting a more personal service. They didn't rush me into the first place I asked about and instead asked ...
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Comment on agent fees
Seemed reasonable. Pretty much on par with others in the area
Was this helpful? Yes
Nov 23,2015
Minithumbdown
By: 'dunc'
Nov 23,2015
1 people found
this helpful
Avoided addressing core issues (mildew in family bathroom), and then charged us a ridiculous sum on leaving the property. We had the place professionally cleaned (inc carpets) which we were mis-infomred had been on arrival. I'd also invested my time and money making the place ...
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What agent could do to change your mind?
Fixed or adresssed more than 50% of our concerns not lied to my girlfriend about professionally cleaning carpets then (in my honest opinion) having a bad case of double standards in charging us for a "final" clean Not arbitrating whith the cleaning company. ‚£200 is 20 hours work for a list that was at maximum 2 hours not really being that empathetic throughout the whole process. mold isn't cool with young kids, we specifically asked them that there was damp in both bathrooms (internal, so they both required ventitialtion), they didn't even remove the extractor cover, had they done they would have seen how clogged in dust it was
Attached Files
Comment on agent fees
They got a quote off a company they'll no doubt defend as "relaible" but i wouln't find anyone willing to pay ‚£200 for that service.
Was this helpful? Yes
Areas covered
  • SW17
  • Sw12
  • Sw18
  • SW15
  • SW4
  • SW16
  • SW11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TPOS TDS Property Redress Scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 6 1 1 0 0 0 3 0

Fees

Reference Fees = £60/person (incl VAT)
Tenancy Agreement Fees = £240/tenancy (incl VAT)
Last updated at 25/01/2018, 1:08 PM by allAgents

Complaints Procedure

COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to complaints@carterjonas.co.uk
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 1:08 PM 25/01/2018 by allAgents
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