Carter Jonas
South Kensington & Knightsbridge, London, SW7
0/5, 0 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction
Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements. show more Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.

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Opening Hours
Address

Carter Jonas
25 Thurloe Street
South Kensington,London
Greater London
SW7 2LQ
020 7584 7020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS Property Redress Scheme
Rankings

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Latest Properties

No Properties

No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to complaints@carterjonas.co.uk
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 3:37 PM 06/09/2019 by allAgents

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