Positioned in the heart of Summertown, Oxford, our branch covers all of Oxford and the surrounding villages.
Carter Jonas

Mayfield House, 256 Banbury Road Oxford
Oxfordshire
OX2 7DE

01865 310653

Sep 10,2015
Minithumbdown
By:
Sep 10,2015
0 people found
this helpful
When trying to get the deposit back from a house we had moved out of 2 months ago, we were ignored, spoken down to and been very rude to. What should be a very easy process, turned very stressful by agents claiming their emails were down (whilst emailing different members of the group). They didn't even question the extortionate amount (£800) we were being charged for the cleaning of the house, and didn't even manage to produce receipts of those costs. They promised to send these receipts ...
read full review
Was this helpful? Yes
By: Chris Way
Oct 29, 2015
View all comments (1)
Dear Imogen I am very sorry to read this review and I have been unable to locate your tenancy from the details you have provided and do not have a record of an £800 cleaning charge. Please can you contact me on christopher.way@carterjonas.co.uk/01865 404425 so I can discuss this with you. Many thanks, Christopher Way - Partner, Carter Jonas....
Areas covered
  • OX2
  • OX1
  • OX4
  • OX3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data

NAEA ARLA RICS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Fees

Single Occupancy fee £300 inc VAT Per tenancy
Couple/2 sharers fee £360 inc VAT Per tenancy
3 or more £216 inc VAT Per person
Guarantor £66 inc VAT Per Guarantor
Extension, renewal, rent review documentation £120 inc VAT per tenancy
Change of tenant £390 inc VAT per person
Last updated at 2:48 PM 28/11/2016 by Christopher Way

Complaints Procedure

No procedure set.
Last updated at 2:48 PM 28/11/2016 by Christopher Way

Awards won by Carter Jonas, Oxford OX2 7DE

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.