Carter Jonas
Fulham London, London, SW6
4.8/5, 73 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
82% lettings valuation accuracy
97% lettings fee satisfaction
Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements. show more Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.

Opening Hours
Address

Carter Jonas
783 Fulham Road
Fulham,London
Greater London
SW6 5HD
020 7751 8899

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £640,000 £640,000
Lettings 82% 97% £500 £5,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 0 37 0 2 0 0 0 1 0
Areas covered
  • SW6
  • Fulham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS TDS SAGEagent Property Redress Scheme
Latest Properties

No Properties

“Both the Carter Jonas sales and lettings team......”

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Sep 17,2019
Minithumbup
Georgina
Igor
By: 'Jessica Watters'
Sep 17,2019
0 people found
this helpful
Both the Carter Jonas sales and lettings teams, who I have dealt with on separate occasions, have been a pleasure to deal with. They are fair and personable and most recently the lettings team has achieved a great result for our home in Fulham....
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“This is my second experience as a landlord wi......”

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Sep 16,2019
Minithumbup
Georgina
Igor
By: 'Alberto Cappelletti'
Sep 16,2019
0 people found
this helpful
This is my second experience as a landlord with Carter Jonas Fulham. Again, this second time they have proven to be excellent. Very efficient, fast, no-nonsense and knowledgeable. The office was both excellent with me and from what I could see, with managing prospective tenants. ...
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“It was a good experience for my rental experi......”

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Sep 13,2019
Minithumbup
Georgina
By: 'Yi Yan'
Sep 13,2019
0 people found
this helpful
It was a good experience for my rental experience with Carter Jonas. My Georgina has been very helpful, communicates well between me and the landlord. Highly recommended!...
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“Faultless!!...”

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Jul 29,2019
Minithumbup
Igor
By: 'Charles Preston'
Jul 29,2019
0 people found
this helpful
Igor and Henry, were amazing from start to finish when looking and moving into our new flat. They and all of the Carter Jonas team have always been exceptionally quick to answer and questions and we cannot thank them enough....
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“I wanted my apartment to be rented quickly, Georgina and ......”

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Jul 19,2019
Minithumbup
Georgina
Igor
By: 'J.c'
Jul 19,2019
0 people found
this helpful
I wanted my apartment to be rented quickly, Georgina and Igor made it happen in less than 2 weeks!! Well done for all the hard work and with always keeping in touch with updates on the progress of the rental agreement! Fantastic service! Would highly recommend! ...
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Comment on agent fees
Good
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“Helpful and flexible from the start. Positive......”

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Jul 19,2019
Minithumbup
Georgina
Igor
By: 'Maria Mantzourani'
Jul 19,2019
0 people found
this helpful
Helpful and flexible from the start. Positive experience! Would recommend this team in Fulham- they made this rental process stress free and smooth....
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“Referencing...”

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May 28,2019
Minithumbup
Georgina
By: 'Customer'
May 28,2019
0 people found
this helpful
Georgina was great! She helped us deal with any issues that came up and was always good with communication. Our experience was dampened by the referencing company which Carter Jonas uses as they were really difficult to deal with and I would highly recommend they ...
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“Efficient and fast...”

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Feb 20,2019
Minithumbup
Igor
By: 'THEODORA'
Feb 20,2019
0 people found
this helpful
I could not have found a better real estate agent for my research in London. I totally trust his opinion...
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“Outstanding, caring and professional service...”

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Jan 19,2019
Minithumbup
Igor
By: 'Scott Desmarais'
Jan 19,2019
1 people found
this helpful
If you are looking for the best property agent in London, I highly recommend Igor Simonov. Igor did an outstanding job finding us a wonderful property in the Fulham area. He went well beyond our expectations leveraging his large network of fellow agents from other ...
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Comment on agent fees
Excellent. Igor's commitment to us even had him calling other agents to help complete our search with no direct financial benefit to himself.
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“Rental flat...”

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Dec 16,2018
Minithumbup
Georgina
By: 'New tenant'
Dec 16,2018
1 people found
this helpful
Georgina was very helpful in finding us a flat we liked. She was very good at identifying flats that suited our preferences and was very proactive bringing these to our attention. Once we chose a flat Gerogina was able to move at lightning speed to ...
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“Great service from Carter Jonas...”

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Nov 01,2018
Minithumbup
Igor
By: 'Anna'
Nov 01,2018
0 people found
this helpful
Having initially been beaten to putting an offer in on our dream property, Igor was quick to put our offer back in when the opportunity arose. His hard work and consideration for his clients meant that we secured the property that we are now happily ...
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“Great service from Carter Jonas...”

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Nov 01,2018
Minithumbup
Igor
By: 'Anna'
Nov 01,2018
0 people found
this helpful
Having initially been beaten to putting an offer in on our dream property, Igor was quick to put our offer back in when the opportunity arose. His hard work and consideration for his clients meant that we secured the property that we are now happily ...
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“Great communication!...”

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Oct 30,2018
Minithumbup
Igor
By: 'Chloe'
Oct 30,2018
0 people found
this helpful
Igor was very professional, friendly and efficient. I would definitely recommend him to all friends looking for a property. Thank so much!...
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Comment on agent fees
Fine
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“Excellent Service...”

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Oct 11,2018
Minithumbup
Igor
By: 'Suelen and Natalia Wronska'
Oct 11,2018
0 people found
this helpful
We are very pleased with the excellent service. Igor Simonov has helped us from the very first viewing until we found the perfect suitable property. He is an excellent professional, very friendly and experienced estate agent. We would like to thank you Igor for your ...
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“Great experience letting my house...”

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Sep 12,2018
Minithumbup
Igor
By: 'Hristo'
Sep 12,2018
0 people found
this helpful
I had a great experience working with Igor and his colleagues. There really wasn't anything that could be improved in their service. My property was professionally marketed, a great tenant was found in a timely manner and I received a lot of useful tips and ...
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“Great work thanks Igor...”

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Sep 12,2018
Minithumbup
Igor
By: 'Melvin Jay'
Sep 12,2018
0 people found
this helpful
Extremely impressed with Igor, very professional and smart. Always goes the extra mile. Fulham's top agent, maybe even London'...
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“Extremely professional service...”

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Sep 10,2018
Minithumbup
Igor
By: 'Tos'
Sep 10,2018
0 people found
this helpful
Igor was extremely professional when letting out our flat. He kept us updated at every step of the process and we eventually got good quality tenants....
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Comment on agent fees
Good
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“Flat letting...”

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Sep 06,2018
Minithumbup
Georgina
By: 'D Wadsworth'
Sep 06,2018
0 people found
this helpful
Georgina did an excellent job in finding and assisting new tenants. She was efficient and communicates clearly and in a timely manner. David and Igor were also pleasant and helpful....
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“All...”

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Aug 31,2018
Minithumbup
Georgina
Igor
By: 'Ann Lusmore'
Aug 31,2018
0 people found
this helpful
All the agents esp Georgina and Igor have been superb, as always, and continue to have fantastic leadsership from David....
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Comment on agent fees
Very competitive. Comprehensive yet flexible.
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“Great service...”

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Jul 08,2018
Minithumbup
Igor
By: 'Fabio Garavello'
Jul 08,2018
1 people found
this helpful
Brilliant support by Igor and the CJ team @ Fulham Road. Throughout the entire process, courteous, helpful, fair and really taken care each step of way. Could not have have asked for more...
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Comment on agent fees
In line with market, no surprises
Was this helpful? Yes

“Sale of 4 bedroom house in Fulham...”

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Jul 08,2018
Minithumbup
Sam
By: 'Laura'
Jul 08,2018
0 people found
this helpful
We sold our 4-bedroom Victorian house in Fulham through Carter Jonas. They provided a steady stream of viewers over a year in a difficult market. The agents maintained good communications and gave us updates even when there was nothing particular to report. This provided reassurance ...
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Comment on agent fees
Good - 1.75%. They earned it.
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“Excellent Customer Service...”

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Jul 02,2018
Minithumbup
Igor
By: 'Ana TC'
Jul 02,2018
0 people found
this helpful
I had the pleasure to work with Igor Simonov who helped me find my dream flat to lease in SW6. He was extremely professional, patient and attentive and was able to understand my requirements from day one. This translated in the quality of options he ...
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Comment on agent fees
Competitive
Was this helpful? Yes

“I recently rented a 1 bed flat in Fulham. Igor was ......”

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Mar 08,2018
Minithumbup
Igor
By: 'VG'
Mar 08,2018
0 people found
this helpful
I recently rented a 1 bed flat in Fulham. Igor was helpful right from the start - he worked with me patiently when I asked for multiple viewings and guided me well through the process of securing the property. Overall, I had a good experience working ...
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“Fantastic service!Georgina is nice, efficient and helped us in ......”

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Mar 06,2018
Minithumbup
Georgina
By: 'Julie and Davy'
Mar 06,2018
0 people found
this helpful
Fantastic service! Georgina is nice, efficient and helped us in all the process so our move to the UK went very smoothly. We're delighted that we've dealt with her and her agency. Merci infiniement!!!...
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“excellent service provided to me as a landlord following previous ......”

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Feb 20,2018
Minithumbup
Georgina
By: 'graham marks'
Feb 20,2018
1 people found
this helpful
excellent service provided to me as a landlord following previous long term tenants vacating. most helpful assistance from Georgina and David , and super quick relet achieved without any void between lettings. I have been using CJ for some time now and will continue to do ...
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Comment on agent fees
very fair fees
Was this helpful? Yes

“Efficient, reliable and fast service received. I appreciate the constant ......”

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Jan 25,2018
Minithumbup
By: 'Wardo Avenue Landlord'
Jan 25,2018
1 people found
this helpful
Efficient, reliable and fast service received. I appreciate the constant feedback on the rental market and friendly approach. David and his team are superb....
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Comment on agent fees
Always happy
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“Igor has been very helpful throughout our move in process.......”

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Jan 04,2018
Minithumbup
Igor
By: 'Jennifer Napier'
Jan 04,2018
1 people found
this helpful
Igor has been very helpful throughout our move in process. He has communicated everything to our landlord that we asked him to very efficiently and we are certainly pleased with the service he has provided. All paper work and contracts were written up very quickly. ...
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Comment on agent fees
Agent fees were not too bad but we do feel overall fees at any letting agent should not be applied.
Was this helpful? Yes

“I very much enjoyed dealing with both Igor and David ......”

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Jan 04,2018
Minithumbup
Igor
By: 'Fulham Landlord'
Jan 04,2018
2 people found
this helpful
I very much enjoyed dealing with both Igor and David on the couple of occasions i have needed them over the last 3 years. They are very experienced and extremely professional in their work, and things are done accurately and with a minimum of fuss.I ...
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Comment on agent fees
They are competitive.
Was this helpful? Yes

“Igor Simonov was refreshingly unpushy,polite and direct.He understood ......”

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Jan 03,2018
Minithumbup
Igor
By: 'geraldo'
Jan 03,2018
0 people found
this helpful
Igor Simonov was refreshingly unpushy,polite and direct.He understood my needs wel,l and took on board that I have mobility problems.Compared with some others I dealt with while seeking housing following death of my Mum,aged 99,he was utterly reliable courteous and ...
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“Igor Simonov helped source an excellent tenant at a terrific ......”

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Dec 04,2017
Minithumbup
Igor
By: 'Fulham Landlord'
Dec 04,2017
0 people found
this helpful
Igor Simonov helped source an excellent tenant at a terrific rental for my property. He was very pro-active and always willing to go the extra mile. 5* service - keep up the good work :)...
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Comment on agent fees
Competitive
Was this helpful? Yes
Staff picture Georgina
(44)
Staff picture Igor
(32)
No image available Sam
(1)
Staff picture Henry
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to complaints@carterjonas.co.uk
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 12:35 PM 25/01/2018 by allAgents

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