Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.
Carter Jonas

783 Fulham Road Fulham, London
Greater London
SW6 5HD

020 7751 8899
Website not available

Properties for Sale
Properties to Rent

“ Great service... ”

Jul 08,2018
Minithumbup
By: 'Fabio Garavello'
Jul 08,2018
1 people found
this helpful
Brilliant support by Igor and the CJ team @ Fulham Road. Throughout the entire process, courteous, helpful, fair and really taken care each step of way. Could not have have asked for more...
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Comment on agent fees
In line with market, no surprises
Was this helpful? Yes

“ Sale of 4 bedroom house in Fulham... ”

Jul 08,2018
Minithumbup
By: 'Laura'
Jul 08,2018
0 people found
this helpful
We sold our 4-bedroom Victorian house in Fulham through Carter Jonas. They provided a steady stream of viewers over a year in a difficult market. The agents maintained good communications and gave us updates even when there was nothing particular to report. This provided reassurance ...
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Comment on agent fees
Good - 1.75%. They earned it.
Was this helpful? Yes

“ Excellent Customer Service... ”

Jul 02,2018
Minithumbup
By: 'Ana TC'
Jul 02,2018
0 people found
this helpful
I had the pleasure to work with Igor Simonov who helped me find my dream flat to lease in SW6. He was extremely professional, patient and attentive and was able to understand my requirements from day one. This translated in the quality of options he ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Mar 08,2018
Minithumbup
By: 'VG'
Mar 08,2018
0 people found
this helpful
I recently rented a 1 bed flat in Fulham. Igor was helpful right from the start - he worked with me patiently when I asked for multiple viewings and guided me well through the process of securing the property. Overall, I had a good experience working ...
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Was this helpful? Yes
Mar 06,2018
Minithumbup
By: 'Julie and Davy'
Mar 06,2018
0 people found
this helpful
Fantastic service! Georgina is nice, efficient and helped us in all the process so our move to the UK went very smoothly. We're delighted that we've dealt with her and her agency. Merci infiniement!!!...
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Was this helpful? Yes
Feb 20,2018
Minithumbup
By: 'graham marks'
Feb 20,2018
1 people found
this helpful
excellent service provided to me as a landlord following previous long term tenants vacating. most helpful assistance from Georgina and David , and super quick relet achieved without any void between lettings. I have been using CJ for some time now and will continue to do ...
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Comment on agent fees
very fair fees
Was this helpful? Yes
Jan 25,2018
Minithumbup
By: 'Wardo Avenue Landlord'
Jan 25,2018
1 people found
this helpful
Efficient, reliable and fast service received. I appreciate the constant feedback on the rental market and friendly approach. David and his team are superb....
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Comment on agent fees
Always happy
Was this helpful? Yes
Jan 04,2018
Minithumbup
By: 'Jennifer Napier'
Jan 04,2018
1 people found
this helpful
Igor has been very helpful throughout our move in process. He has communicated everything to our landlord that we asked him to very efficiently and we are certainly pleased with the service he has provided. All paper work and contracts were written up very quickly. ...
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Comment on agent fees
Agent fees were not too bad but we do feel overall fees at any letting agent should not be applied.
Was this helpful? Yes
Jan 04,2018
Minithumbup
By: 'Fulham Landlord'
Jan 04,2018
2 people found
this helpful
I very much enjoyed dealing with both Igor and David on the couple of occasions i have needed them over the last 3 years. They are very experienced and extremely professional in their work, and things are done accurately and with a minimum of fuss.I ...
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Comment on agent fees
They are competitive.
Was this helpful? Yes
Jan 03,2018
Minithumbup
By: 'geraldo'
Jan 03,2018
0 people found
this helpful
Igor Simonov was refreshingly unpushy,polite and direct.He understood my needs wel,l and took on board that I have mobility problems.Compared with some others I dealt with while seeking housing following death of my Mum,aged 99,he was utterly reliable courteous and ...
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Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'Fulham Landlord'
Dec 04,2017
0 people found
this helpful
Igor Simonov helped source an excellent tenant at a terrific rental for my property. He was very pro-active and always willing to go the extra mile. 5* service - keep up the good work :)...
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Anthony'
Nov 10,2017
2 people found
this helpful
Very good service from start to finish. Igor was incredibly responsive and always quick to answer any queries I had. He was also very knowledgeable and this was incredibly helpful throughout the whole process....
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Comment on agent fees
The fees are competitive and clear - with no hidden extras.
Was this helpful? Yes
Oct 11,2017
Minithumbup
By: 'Alberto Cappelletti'
Oct 11,2017
0 people found
this helpful
Hi I had a great experience letting my property through Carter Jonas under the leadership of Igor Simonov. The quality of perspective tenants was excellent and Igor was on the case and responsive/ very fast throughout. Igor gave great insights and became a trusted adviser ...
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Was this helpful? Yes
Oct 05,2017
Minithumbup
By: 'Cindy'
Oct 05,2017
1 people found
this helpful
Igor is so nice . He known my English is not well . So he complained every thing about the letting. We have a happy cooperation. Thanks Igor, David,...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2017
Minithumbup
By: 'Giann'
Sep 21,2017
1 people found
this helpful
We relocated to London from abroad I had no idea of how things work over here. Igor was extremely helpful...
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Was this helpful? Yes
Sep 15,2017
Minithumbup
By: 'Martin'
Sep 15,2017
1 people found
this helpful
Igor has been very thorough and has communicated well with us detailing the changes in terms of the offer and responding promptly to any queries...
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Was this helpful? Yes
Sep 06,2017
Minithumbup
By: 'suzie reynolds'
Sep 06,2017
1 people found
this helpful
David Ornsby and Georgina Hunt have both been very helpful and efficient during the recent negotiations and re-letting of my Fulham property. As I live out of London, it is essential to have knowledgeable people on hand to help and advise, and their efforts have ...
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Comment on agent fees
I have nothing to compare with, but assume Carter Jonas's fees are pretty much the norm for London
Was this helpful? Yes
Aug 22,2017
Minithumbup
By: 'Matteo Tronchin'
Aug 22,2017
1 people found
this helpful
First time I had a good experience looking for and moving in a new house here in London. Both Igor and David have been nice and professional throughout all the process. I'm really happy with the service they offered....
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Was this helpful? Yes
Jul 27,2017
Minithumbup
By: 'Amanda'
Jul 27,2017
1 people found
this helpful
Georgina was excellent and was helpful with so many things. I will definitely use Carter jonas when buying a property next year due to this. My only negative would be the referencing company who made renting impossible! Please use someone different to Van Mildert...
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Comment on agent fees
Normal agency fees
Was this helpful? Yes
Jul 26,2017
Minithumbup
By: 'Giles'
Jul 26,2017
0 people found
this helpful
Georgina was brilliant. She was efficient and helpful, and we were well looked after from the beginning to the final contract....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Jul 20,2017
Minithumbup
By: 'Hilary'
Jul 20,2017
1 people found
this helpful
Glad to be back with Sullivan Thomas now Carter Jonas and pleased that they address all the details and what needs done in the property from the outset....
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Comment on agent fees
appreciated that the fees are held the same as when I was renting through this agent before.
Was this helpful? Yes
Jun 29,2017
Minithumbup
By: 'Ruth'
Jun 29,2017
0 people found
this helpful
I chose Carter Jonas because the staff were very courteous and professional, and the fees were competitively priced. One thing I liked when they visited to give me a market appraisal for my property was that both the sales manager and negotiator were present. This ...
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Comment on agent fees
Competitively priced
Was this helpful? Yes
Jun 14,2017
Minithumbup
By: 'A L'
Jun 14,2017
1 people found
this helpful
Very pleasant and professional experience working with Georgina in securing our current flat. From organizing a viewing (on the same day as we called to inquire) to signing the paperwork, we always felt like we were dealing with an honest company and agent (which is ...
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Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Samantha'
Jun 12,2017
0 people found
this helpful
Georgina was terrific at guiding us through the process of letting our property - we had not done it before. It was let very quickly with multiple offers at and above asking. Thank you...
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Was this helpful? Yes
Jun 09,2017
Minithumbup
By: 'ay2008'
Jun 09,2017
0 people found
this helpful
Really professional, calm and stayed with the deal til the end. Took the pressure of the requests from the tenant and made my life so much easier. Thanks!...
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Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'Nonresident landlord'
Jun 06,2017
0 people found
this helpful
Carter Jonas, Ms Hunt provided us with professional advice in finding a tenant and helped us through the letting process....
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Was this helpful? Yes
May 25,2017
Minithumbup
By: 'Jan&Bidzina'
May 25,2017
0 people found
this helpful
These guys are really the best I've got so much respect they spent time helping us sort a few last min stuff and even when I had almost given up they preserved and really went out their way to help so thank you so so ...
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Was this helpful? Yes
May 24,2017
Minithumbup
By: 'Vic Condon'
May 24,2017
0 people found
this helpful
Used Carter Jonas for Years, always been very friendly and efficient that is all I have got to say, Thankyou...
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Comment on agent fees
Fairly good
Was this helpful? Yes
May 23,2017
Minithumbup
By: 'Elizabeth'
May 23,2017
0 people found
this helpful
Georgina was always professional and quick to respond to any queries with our tenancy. Happy to recommend Georgina and Carter Jonas....
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Was this helpful? Yes
May 23,2017
Minithumbup
By: 'Laura'
May 23,2017
0 people found
this helpful
Georgina Hunt is the best estate agent I have had the privilege of working with! We are so grateful for her courteous and professional efficiency....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • SW6
  • Fulham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £640,000
  • Max: £640,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TPOS TDS SAGEagent Property Redress Scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
26 0 25 0 2 0 0 0 1 0

Fees

No fees set.
Last updated at 12:35 PM 25/01/2018 by allAgents

Complaints Procedure

COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to complaints@carterjonas.co.uk
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 12:35 PM 25/01/2018 by allAgents

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