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Carter Jonas

6-8 Hills Road Cambridge
Cambridgeshire
CB2 1NH

01223 346649

Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Robyn was a gem to work with. She was very professional and quickly responded to any query I had. She made my move as easy as possible. It was a pleasure working with her. Since I have moved in, I have been dealing with Pauline in regards to questions about the property. Pauline is very efficient and patient with all the questions one might have when moving into a new property. She is a joy to deal with and has gone the extra mile with her colleagues to help me....
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Comment on agent fees
Reasonable and similar to other agents.
Was this helpful? Yes
Aug 07,2016
Minithumbup
By:
Aug 07,2016
1 people found
this helpful
Carter Jonas (previously under the name of Bradshaw Property Lettings), represented by Kirstie Watts, Pauline McKinven and Anton Frost are incredibly helpful, knowledgeable, trustworthy and experienced Letting agents that one can only use superlatives to describe. Since buying house through Bradshows, Anton, Kirstie and Pauline offered help to make lettings possible and almost care free: from advice on decoration, to selection of tenants and subsequent relationship with tenants, always informin...
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Comment on agent fees
Good, more than appropriate considering the service covered.
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
1 people found
this helpful
We were very impressed with the impeccable tenant finding service received by the team at Carter Jonas. They are very professional, responsive and did an extremely good job of marketing the property. Special thanks to Kirstie W. for her high professional standards, efficiency, courteousness and patience, no phone call or minor query was too much trouble. We feel she went above and beyond her role and for that we are grateful. Also wanted to thank the positive and motivated professional Anton F. ...
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
1 people found
this helpful
Kirstie handled all aspects of our letting professionally and diligently. She responded positively and efficiently when called upon to coordinate and manage various refurbishment works. She was polite, calm and courteous at all times....
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Comment on agent fees
No issues
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
3 people found
this helpful
A tenant was found for me after only two days from first visit to the property. Kirstie was extremely efficient....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
3 people found
this helpful
The company and group including Anton, Kirstie, Pauline etc all really care for you and look out for you as people as well as customers. They helped secure us somewhere decent to live in the past with Bradshaws with ease and we were delighted to return to rent from their company again following a very negative experience with another company in Cambridge. Our experience of the branch as been that of very professional, efficient and effective, customer caring people who are knowledgable, helpful ...
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Was this helpful? Yes
Jun 21,2016
Minithumbup
By:
Jun 21,2016
4 people found
this helpful
I am always reluctant to give plaudits as one or both of two things happen .... too many people use the service and popularity can lead to confidence in pricing! However I've used these guys for nearly ten years now, and always get direct answers, help and professional friendship - not sycophancy! What a relief! Other agents in CB1 have woo'd me ... but I am very happy with the devil I know, and wouldn't hesitate to recommend their service to anyone....
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Comment on agent fees
very fair and I get flexible service and help - especially quickly when I need it.
Was this helpful? Yes
Jun 21,2016
Minithumbup
By:
Jun 21,2016
4 people found
this helpful
Hilary has been excellent from the outset of our rental. She has shared any tenant requirements with us and supervised any matters needed. Highly commended....
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Comment on agent fees
Fees in line with market
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
4 people found
this helpful
I have recently instructed Carter Jonas Bradshaws to let my property in Cambridge on Cherry Hinton Road. They successfully found a tenant within 7 days at a rental of £1100, which was £100 per month more than other agents had valued. The service was superb as I was kept informed from start to finish and I must say I am very pleased with the way both Anton & Kirstie handle the property....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jun 13,2016
Minithumbup
By:
Jun 13,2016
3 people found
this helpful
Fantastic agent. Right from the word go we received an outstanding level of service. Anton & Kirstie came to our house about 18 months ago and both coached us through what works were needed and advised in detail how these would benefit the letting. When the property was listed we were kept up to date each week and they found tenants very quickly. Communication is brilliant and we would recommend them to any Landlord in Cambridge without hesitation. Professional, Friendly Service with realist...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 08,2015
Minithumbdown
By:
Jul 08,2015
1 people found
this helpful
THE WORST Agent ever!!!!! Lack of information, incompetent people!!! Today we had an appointment for a house viewing, once there they didn't have the key to open the house!!!!!!, so no one could possible visit the house (the appointment was made last week and they didn't call us to inform that they couldn't communicate with the tenant before). However, we decided to leave our applications forms since we most probably would rent it. 2h later the house was rented. This is the second time that it ...
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What agent could do to change your mind?
Extremely expensive, though I was willing to pay them but we didn't reach that point...
Comment on agent fees
Extremely expensive, though I was willing to pay them but we didn't reach that point...
Was this helpful? Yes
Jul 08,2015
Minithumbdown
By:
Jul 08,2015
0 people found
this helpful
We live in Norwich and are moving to Cambridge. On two occasions we went to try to view properties with this agent. On the first property we asked how to apply on the spot and the useless member of staff showing the house told us he didn't knew and that we should contact the office. We did and they were not very helpful, but sent us forms to complete via email, all of this in a lapse of less than 2 hours. When we checked the house address to fill in the forms it was already...
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What agent could do to change your mind?
Well, they are basically introducing a new "fee to screw up the landlord and only show him your application" that they keep to themselves, apparently. I can't understand how landlords accept this. If this is not how it works, then they have been lying to us about the fees also.
Comment on agent fees
Well, they are basically introducing a new "fee to screw up the landlord and only show him your application" that they keep to themselves, apparently. I can't understand how landlords accept this. If this is not how it works, then they have been lying to us about the fees also.
Was this helpful? Yes
Oct 19,2014
Minithumbdown
By:
Oct 19,2014
3 people found
this helpful
The agent was such a pushy salesman - I felt like he was making up things on the spot in response to my questions. Equally, he was making up reasons to try to get me to increase my offer. If I could describe him in one word, it would be Untrustworthy. When you're deciding about a very large purchase, that's the last thing you want - Carter Jonas, you really need to get your act together - pick better agents!...
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What agent could do to change your mind?
Been upfront and stuck with the facts - don\'t make stuff up!
Was this helpful? Yes
Oct 16,2014
Minithumbdown
By:
Oct 16,2014
3 people found
this helpful
lack of correspondence, incapability to too respond when requesting appointments , continuous delays . their appointed credit reference company incompetent to carry out and follow procedure , nothing but excuses and lack of communication and correspondence failed to request vital documents .Total waste of time and money from my pocket but looks good in theirs....
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Comment on agent fees
all agent fees are disgustingly high its just a money making scheme
Was this helpful? Yes
Aug 30,2014
Minithumbdown
By:
Aug 30,2014
3 people found
this helpful
I wouldn't recommend them to anyone. Once I started to deal with the agency I thought that they will provide great service as their fee was quite high and having rented before from other agencies I have never had any problems. Moving into a new house is generally a very stressful experience and they multiplied the stress to unbearable amounts.They provided loads of misleading information and failed to inform me of personal requirements which has lead me to loose time and money. I had to chase t...
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What agent could do to change your mind?
Provide all the information prior to asking for the fee. Provide information when asked for it. Not act in a discriminatory manner.
Was this helpful? Yes
Apr 04,2013
Minithumbdown
By:
Apr 04,2013
5 people found
this helpful
They seemed very wiling and helpful before signing the contract.o Once the contract was signed they even le stopped answering my emails or returning my calls. First thing they did is to send all the wrong details to the council, water company and energy suppliers. They did some plumbing work before i moved in and they flooded next door neighbors. I only hear from them to get paid, not interested in anything else s they let me know in several of their emails. Avoid doing business with them, b...
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What agent could do to change your mind?
Be helpful and show interest on property issues. At least be friendly and reply calls.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
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Letting
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Guy Pewer - upload your photo Guy Pewer
1 reviews

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Jonathan Wright - upload your photo Jonathan Wright
1 reviews

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Hilary Streeter - upload your photo Hilary Streeter
3 reviews

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Tim Jones - upload your photo Tim Jones
1 reviews

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Anton Frost - upload your photo Anton Frost
3 reviews

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Kirstie Watts - upload your photo Kirstie Watts
7 reviews

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Anton Frost - upload your photo Anton Frost
1 reviews

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Kirstie Watts - upload your photo Kirstie Watts
1 reviews

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Pauline Mckinven - upload your photo Pauline Mckinven
3 reviews

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Robyn Edwards - upload your photo Robyn Edwards
1 reviews

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