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Carter Jonas

The Marque, 141 Hills Road Cambridge
Cambridgeshire
CB2 8RJ

01223 403330
Jun 13,2017
Minithumbdown
By:
Jun 13,2017
0 people found
this helpful
go somewhere else! the worst experience ever!!!! they care only about the money and leave you with a lot of problems to solve! they don't even know what customer service is about!! I will never suggest Carter jonas to anyone....
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May 17,2017
Minithumbdown
Pauline McKinven
By:
May 17,2017
1 people found
this helpful
I WOULDN'T EVEN RATE 1 STAR!!! Rented a property with Carter Jonas for 12 months and upon our arrival were left to live without an oven and washing machine for a month. There was no hot water for over a week, rancid mold underneath the taps, a broken extractor fan that was taken away from the property and never returned throughout our entire tenancy. No compensation was given/no money was deducted from our rent, yet Carter Jonas think that charging nearly £100 for cleaning at the end of ou...
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Comment on agent fees
ABSOLUTELY HORRENDOUS!!!!! £480 for referencing and application fees!!!
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Jan 17,2017
Minithumbup
Miss Watts
By:
Jan 17,2017
0 people found
this helpful
Excellent service throughout the exit of old tenant and appointment of new tenants. Special thanks to Kirstie Watts who has kept me, as landlady, communicated throughout the process. Thanks and well done to all the Carter Jonas Residential lettings Team....
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Comment on agent fees
Good value for excellent service received
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Nov 16,2016
Minithumbup
Jackson Leisa
By:
Nov 16,2016
0 people found
this helpful
Absolutely brilliant service and lovely people is a shame I have too move with another agency I love the staff at Carter Jones defenitly I recommend them 10out of 10 score...
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Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
I have been supported by Ann Kessell and Robyn Edwards as a tenant and must say that I have been very impressed by the professionalism, customer centricity and objective fairness displayed and performed by Robyn and Ann in particular. As a current property owner and future landlord, I intend to use the services of Carter Jonas personally and would strongly recommend them either as a tenant or landlord. Kind regards, Eric Rivard....
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Oct 17,2016
Minithumbup
Jake Cowie
By:
Oct 17,2016
0 people found
this helpful
Jacob has been extremely helpful throughout, from signing the house to moving in. We experienced quite a lot of last minute trouble with paper work and such but with his patient and calm manner we were able to get it all sorted quickly and efficiently. We had an awful experience with our last letting agent and so it was a nice relief to have someone who would help make our lives easier as we are very new to all this. He is a credit to Carter Jonas and I would highly recommend the company to anyo...
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Oct 07,2016
Minithumbup
Jake Cowie
By:
Oct 07,2016
0 people found
this helpful
Jake was brilliant! He was very professional and went the extra mile to assist. Well done to Carter Jonas for having such an excellent staff member on the team!...
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Jun 20,2016
Minithumbdown
Miss Watts
By:
Jun 20,2016
0 people found
this helpful
Today I experienced complete and utter rudeness from a so called senior member of the lettings team! I have had better experiences with bloody call centres, rude, dismissive and patronising! Perhaps Carter Jonas need to invest in some customer service training....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
63% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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Miss Watts - upload your photo Miss Watts
1 reviews

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Miss Watts - upload your photo Miss Watts
1 reviews

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Jake Cowie - upload your photo Jake Cowie
2 reviews

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Jackson Leisa - upload your photo Jackson Leisa
1 reviews

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Pauline McKinven - upload your photo Pauline McKinven
1 reviews

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Awards won by Carter Jonas, Cambridge CB2 8RJ

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