• claim your profile
    Kathryn Skelding
  • claim your profile
    maria
  • claim your profile
    kathryn skeld
  • claim your profile
    debbie
  • claim your profile
    Charlotte Godley
  • claim your profile
    Pauline Tierney
  • claim your profile
    Deborah Young
Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements
Carter Jonas

70 White Hart Lane Barnes, London
Greater London
SW13 0PZ

020 8741 7400
Website not available

Properties for Sale
Properties to Rent

Mar 10,2018
Minithumbup
Kathryn Skelding
By: 'Mariann'
Mar 10,2018
0 people found
this helpful
Kathryn was very professional , friendly and helpful throughout the whole process. She was particularly helpful during the renewal of our lease and whilst dealing with the landlord....
read full review
Comment on agent fees
Justified
Was this helpful? Yes
Feb 21,2018
Minithumbup
By: 'Ham'
Feb 21,2018
0 people found
this helpful
I am very pleased with contact I have with Kathryn. She keeps me up to date with all aspects of letting the property....
read full review
Was this helpful? Yes
Feb 20,2018
Minithumbup
debbie
Pauline Tierney
By: 'Nicki'
Feb 20,2018
0 people found
this helpful
I cannot recommend the services of Carter Jonas' s Lettings team highly enough. We rented our Richmond flat through them for over 20 years and their attention to detail and organisation was always excellent. All of the staff were very professional and easy to deal with. ...
read full review
Comment on agent fees
Fine
Was this helpful? Yes
Feb 06,2018
Minithumbup
Deborah Young
Charlotte Godley
By: 'Richmond tenant'
Feb 06,2018
0 people found
this helpful
Ever since I started doing business with them, they have been nothing but honest, transparent, and fair. I rented a place with them, and they always did their best to ensure a smooth transition and good understanding of the documentation....
read full review
Comment on agent fees
I think the fees are fair, it's approximately what's on the market.
Was this helpful? Yes
Feb 05,2018
Minithumbdown
By: 'ThomasDrury'
Feb 05,2018
0 people found
this helpful
I have rented through Carter Jonas for more than two years with their Barnes office acting as managing agents. I have found them to be both efficient and also fair in every aspect of my interaction with them as Landlord. They have address concerns I ...
read full review
Comment on agent fees
Fees were reasonable compared to the other agencies I have used in the past.
Was this helpful? Yes
Feb 04,2018
Minithumbup
Deborah Young
maria
By: 'E. C.'
Feb 04,2018
0 people found
this helpful
I have been with Carter Jonas for eleven years and I have always been impressed with its friendly and reliable staff. Thank you for the good work!...
read full review
Was this helpful? Yes
Jan 31,2018
Minithumbup
maria
debbie
By: 'K Morice'
Jan 31,2018
1 people found
this helpful
Having worked as a Relocation Consultant in London for over 12 years, I have plenty of experience working with letting agents. Back in 2015 I rented a property for myself through Cater Jonas. They have always exceeded my expectations, mannerly, polite, friendly and professional. In particular, the ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2018
Minithumbup
By: 'George R'
Jan 31,2018
0 people found
this helpful
As a tenant, I can't recommend CarterJonas highly enough. Since taking over management of my, any issue has always been sorted out very swiftly and they're always pleasant and professional to correspond with....
read full review
Comment on agent fees
good
Was this helpful? Yes
Jan 30,2018
Minithumbup
maria
Deborah Young
By: 'Maria & Vasco'
Jan 30,2018
0 people found
this helpful
We have been tenants for a year and are very happy with Carter Jonas (White Hart Lane) management. Maria Ryan and Deborah Young are always available to solve any problems with the flat, and we had quick response to our queries....
read full review
Was this helpful? Yes
Jan 30,2018
Minithumbup
Kathryn Skelding
By: 'Stefano'
Jan 30,2018
0 people found
this helpful
A very professional agency to deal with. I couldn't be happier. Kathryn is friendly and helpful, and she always takes the time to make herself available to talk and address our concerns. She is reasonable and extremely patient. I couldn't recommend her highly ...
read full review
Was this helpful? Yes
Jan 29,2018
Minithumbup
By: 'Marty'
Jan 29,2018
0 people found
this helpful
This is the second house we are renting through them and I couldn't be happier. Attentive, caring, efficient and very friendly. Every concern has been addressed kindly and every (little) problem solved promptly. Thank you very much for your help and your kindness....
read full review
Was this helpful? Yes
Jan 29,2018
Minithumbup
Kathryn Skelding
Charlotte Godley
By: 'Joe'
Jan 29,2018
0 people found
this helpful
This was the first property we have rented with Carter Jonas in Barnes and they have been great to deal from accepting the place through to the day to day management. Kathryn is always on hand to deal with anything and any problems are always ...
read full review
Was this helpful? Yes
Jan 29,2018
Minithumbup
maria
Pauline Tierney
By: 'Tony'
Jan 29,2018
0 people found
this helpful
Both Maria & Pauline have been very helpful in dealing with all tenancy enquiries. Carter Jonas offer an efficient residential management service....
read full review
Was this helpful? Yes
Jan 26,2018
Minithumbup
By: 'Olga & Matthew'
Jan 26,2018
0 people found
this helpful
We have been tenants with Carter Jonas (White Hart Lane) for over 3 years now. Our queries have been answered immediately and when there have been problems with the flat have been dealt quickly and efficiently. Maria and Deborah have been always friendly and professional....
read full review
Was this helpful? Yes
Jan 26,2018
Minithumbdown
By: 'Jane'
Jan 26,2018
0 people found
this helpful
Carter Jonas have been the letting and managing agents for a flat my family owns for about 20 years, including under the old name of Sergeant and Young, and throughout that time they have been friendly and polite and competent and helpful, everything I need....
read full review
Comment on agent fees
Average for the sector I believe.
Was this helpful? Yes
Jan 26,2018
Minithumbup
Kathryn Skelding
debbie
By: 'John y'
Jan 26,2018
0 people found
this helpful
Now letting for fourth year and have no complaints at all. Service has been friendly and efficient and any small problems dealt with quickly...
read full review
Was this helpful? Yes
Jan 26,2018
Minithumbup
Kathryn Skelding
Deborah Young
By: 'Josh'
Jan 26,2018
0 people found
this helpful
I've been very impressed by the level of service provided by Kathryn and Debbie at Carter Jonas. With some letting agents you get the feeling they are more concerned about keeping the landlord happy rather than the tenants, but Carter Jonas definitely do not ...
read full review
Was this helpful? Yes
Jan 26,2018
Minithumbup
Deborah Young
By: 'Andypab'
Jan 26,2018
0 people found
this helpful
All staff I find very helpful, professional and friendly in particular i must mention Debbie with whom i seem to have most contact...
read full review
Comment on agent fees
They are worthy of their fees if only for taking the hassle away from me
Was this helpful? Yes
Jan 25,2018
Minithumbup
Pauline Tierney
By: 'Marianna'
Jan 25,2018
0 people found
this helpful
I have known Pauline for over 8 years now as a tenant. She has always been efficient, reliable and professional with a friendly approach. I would not hesitate to recommend Pauline or Carter Jonas in Barnes....
read full review
Was this helpful? Yes
Jan 24,2018
Minithumbup
maria
debbie
By: 'Jennifer Goodman'
Jan 24,2018
0 people found
this helpful
Overall a positive service is given by all staff, friendly and helpful and mostly things are dealt with quickly and efficiently...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbup
Kathryn Skelding
By: 'Almut C'
Jan 24,2018
0 people found
this helpful
Kathryn is a great agent - she's always quick to respond when something needs sorting out, friendly and helpful throughout. We couldn't wish for anyone better....
read full review
Was this helpful? Yes
Jan 24,2018
Minithumbup
maria
kathryn skeld
By: 'Saunders'
Jan 24,2018
0 people found
this helpful
I have been a tenant for 2 yrs with Carter Jonas and can't recommend them highly enough. Always helpful and efficient my questions or queries are answered immediately. When there have been a few problems with the flat this have been dealt with very quickly ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbup
Pauline Tierney
By: 'Alice'
Jan 24,2018
0 people found
this helpful
Pauline Tierney has rented out our flat in Barnes for several years . She has been incredibly helpful in finding the right tenants and has gone the extra mile in helping both us and the tenants be happy . She is completely reliable and professional and we ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2018
Minithumbup
Kathryn Skelding
By: 'Jasmina'
Jan 23,2018
0 people found
this helpful
Kathryn is always well-represented and polite. She often surprises me with an instant response to my query. I look forward to working with Kathryn in the future....
read full review
Was this helpful? Yes
Jan 23,2018
Minithumbup
Kathryn Skelding
By: 'Shirley'
Jan 23,2018
0 people found
this helpful
The Barnes team are always very helpful and firendly. Kathryn Skelding looks after us extemely well, quick to identify problems and dealing with any repairs efficietly and with the least disruption. Cant remcommend the Management Team highly enough...
read full review
Was this helpful? Yes
Jan 22,2018
Minithumbup
maria
By: 'Jordi HARRISON'
Jan 22,2018
0 people found
this helpful
Maria has always proven to be very helpful and professional throughout the years. She has always answered efficiently and quickly to concrete questions and has always done so in a very pleasant way....
read full review
Was this helpful? Yes
Jan 21,2018
Minithumbup
Kathryn Skelding
maria
By: 'Steve W'
Jan 21,2018
0 people found
this helpful
I have been using this agency to let out my house for well over 12 years (since they were Sargent & Young), and have been very happy with them. I have always found them both very proactive and very responsive as appropriate when needed. Various large ...
read full review
Was this helpful? Yes
Jan 21,2018
Minithumbup
Kathryn Skelding
debbie
By: 'Julia'
Jan 21,2018
0 people found
this helpful
Kathryn Skelding provides a great responsive service for us as tenants. She proactively took care of a few items at move in and made sure the work was done quickly with as little inconvenience as possible. Debbie has been great in answering any administrative questions....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 19,2018
Minithumbup
Pauline Tierney
By: 'Andy Booth'
Jan 19,2018
0 people found
this helpful
Pauline has provided very efficient and professional support to us with letting our property over the last 2 years. She is always very prompt at giving feedback on lettings, offers and any issues raised by tenants....
read full review
Was this helpful? Yes
Jan 19,2018
Minithumbup
By: 'Jenny'
Jan 19,2018
0 people found
this helpful
Charlotte, Pauline, Maria, Debbie and Kathryn are a great team. They have all been very efficient, friendly and helpful over the 10 years of letting my maisonnette through them. Kathryn has more recently been my main contact and she complements the team very well. I am ...
read full review
Comment on agent fees
Expensive but worth it for the service I get.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TPOS Property Redress Scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
24 1 45 3 0 0 0 0 0 0
Kathryn Skelding - upload your photo Kathryn Skelding
13 reviews

About Kathryn No description set View full profile
maria  - upload your photo maria
29 reviews

About maria No description set View full profile
kathryn skeld - upload your photo kathryn skeld
10 reviews

About kathryn No description set View full profile
debbie  - upload your photo debbie
10 reviews

About debbie No description set View full profile
Charlotte Godley - upload your photo Charlotte Godley
5 reviews

About Charlotte No description set View full profile
Pauline Tierney - upload your photo Pauline Tierney
11 reviews

About Pauline No description set View full profile
Deborah Young - upload your photo Deborah Young
5 reviews

About Deborah No description set View full profile

Fees

No fees set.
Last updated at 1:23 PM 25/01/2018 by allAgents

Complaints Procedure

COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to complaints@carterjonas.co.uk
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 1:23 PM 25/01/2018 by allAgents

Awards won by Carter Jonas, London SW13 0PZ

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


.

Find the Best Agent to
Sell or Rent Your Home