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    jamie odonnell
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    olivia clarke
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    Dale
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    Emma Battye
Two offices making us the largest independent in Bitterne and surrounding areas assures clients of detailed local coverage of a large proportion of residential property across Southampton. We have unrivalled expertise, with dedicated area experts across the region. Each is focused exclusively on a specific location to ensure that their knowledge - and our service - is always second-to-none.
Carter Edwards

5 West End Road Bitterne, Southampton
Hampshire
SO18 6TE

02380 439121
Apr 15,2017
Minithumbdown
By:
Apr 15,2017
2 people found
this helpful
Waste of time and petrol, two times two viewings the agent forget the keys...open event day...he show up...ignore me for 15 min. ...bussy on the phone...I repeat...open day event and he doesn't have the key!!! Those people are nothing just a bad joke....
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Apr 11,2017
Minithumbdown
By:
Apr 11,2017
1 people found
this helpful
Left my property unsecure on at least two occasions, £2500 mountain bike disappeared from the property. Reported to the police DO NOT USE!!...
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Comment on agent fees
You can teach a monkey to lock a door.
Was this helpful? Yes
By: Lloyd Westall
Apr 12, 2017
View all comments (1)
'Patrick' Carter Edwards have taken on board your feedback and we have fully investigated the matter with all staff. I have also called all viewers to see if they remember the bike and any suspicious activity around at the time. I fully appreciate the difficult nature of your sale and I appreciate that you may not be in possession of all the facts. Following on from our internal complaints procedure I can confirm that all members of staff left your property secure, no viewers remember the bike. ...
Mar 07,2017
Minithumbup
Emma Battye
By:
Mar 07,2017
1 people found
this helpful
Emma, you have been a breath of fresh air. Having dealt with various estate agents both from Carter Edwards and other companies, you have been the best and most outstanding. Emma, you have always followed up with our questions and replied in a timely fashion. As we're first time buyers - you have been calm and reassuring throughout. You're clearly well organised and have remained constantly up-to-date with the status of our purchase which has given us confidence in dealing with you. We wo...
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Mar 02,2017
Minithumbup
By:
Mar 02,2017
1 people found
this helpful
Thank you all at Carter Edwards! Such a friendly and compassionate bunch of people. From the very first day when Shane came around to value our bungalow i knew he had our best intentions at heart, he took a real interest in our needs and tailored his strategy around us. At first we were unsure about the prospect of an open day but it did make things much easier for us, and we were shocked at how many viewings and offers we recieved. We got more money for our bungalow than we expected which meant...
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Comment on agent fees
Very Good
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Jan 31,2017
Minithumbdown
Dale
By:
Jan 31,2017
9 people found
this helpful
The worst estate agents I've ever come across. Incompetent, lazy, and rude, are just 3 words that spring to mind. I wish I had looked into them before instructing these idiots to sell my house. Avoid, avoid, and avoid....
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Comment on agent fees
Put it this way, purple bricks do more for their fee, which is around £8-900, than Carter Edwards do for 1.2%, and purple bricks do fuck all
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Dec 02,2016
Minithumbdown
By:
Dec 02,2016
10 people found
this helpful
Absolutely dreadful in all departments, Avoid at all costs! Recently a buyer and had the utter misfortune to have to use Carter Edwards as the sellers agent. From the very start they have been slow and unresponsive, taking 2 weeks to get a response from the seller to a very simple question. I have received phone calls from 3 different members of staff asking for information that has already been given, or chasing me while I am waiting for a response from their own team in order to be able to mov...
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Oct 15,2016
Minithumbdown
jamie odonnell
olivia clarke
By:
Oct 15,2016
9 people found
this helpful
most incompetent estate agents i have ever been unfortunate to have dealt with. total liars waste clients time do not turn up for appointments. very rude when you catch them out lying.would avoid like the plague. apparently according to Jamie odonnell customers do not pay their wages....
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Comment on agent fees
surprised they earn any fees.
Was this helpful? Yes
Feb 26,2016
Minithumbdown
By:
Feb 26,2016
5 people found
this helpful
Was very let down by this agency. I was stood outside the property waiting to view for 10 minutes. I then called the agent to be told it is all booked in and will call me back once spoken with the person doing the viewing. After waiting another 10 minutes I called back to be told the person doing the viewing wasn't working that afternoon, and that the property had sold. I was stunned at the lack of courtesy from this agent. When I asked why when I first called that this information was not pa...
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Areas covered
  • SO18
  • SO19
  • SO17
  • SO15
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £160,000
  • Max: £280,000

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jamie odonnell - upload your photo jamie odonnell
1 reviews

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olivia clarke - upload your photo olivia clarke
1 reviews

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Dale  - upload your photo Dale
1 reviews

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Emma Battye - no image available Emma Battye
Property Consultant
1 reviews

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Fees

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Last updated at 4:32 PM 26/02/2016 by Lee Carr

Complaints Procedure

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Last updated at 4:32 PM 26/02/2016 by Lee Carr

Awards won by Carter Edwards, Southampton SO18 6TE

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