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    Debbie Godfrey
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    Martin Jakins
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    Tim Salter
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    Melanie Williams
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    Jess Fuller
Providing a traditional service utilising technology for the modern world, Carson & Co have been successfully selling and letting quality property for more than 40 years. Our extensive knowledge of the local property market throughout Surrey, Hampshire and Berkshire, makes us the agent of choice for those looking for a professional approach and outstanding service.
Carson & Co

39 Guildford Road Lightwater
Surrey
GU18 5SA

01276 476161

Sep 28,2015
Minithumbup
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Sep 28,2015
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Our contact with Carsons started with Jess who arranged for Nick [Badger] to visit us and assess the value of our property his assessment was below what we wanted but he did turn out to be pretty accurate with his price.Our buyer pulled out the day before exchange a near disaster which Debbie and Nick pulled round by finding us another buyer within 24 hours which resulted in a sale and all was well!! The whole staff worked together and did a great job.9 out of 10 well done....
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Sep 24,2015
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Sep 24,2015
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Melanie was very helpful guiding us through the process and coordinating the various clients to a successful sale. I would highly recommend her as an asset to any sales process when buying a house. Mr A.C.Webster...
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Aug 24,2015
Minithumbup
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Aug 24,2015
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Selling your home can be a difficult time but I can honestly say that dealing with Carson & Co has been a very positive experience and one that I would throughly recommend. I worked mainly with Martin Jakins, the Branch Manager and right from our first conversation his advice on price, open day viewings and the professional photography for our home was accurate. It helped us secure our asking price within the first 2 weeks of the house being on the market. Even when we ran into a delay with ...
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By: Martin Jakins
Aug 24, 2015
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Thank you so much for the kind review Mr & Mrs Bonner. It was a pleasure to have been of assistance. Many thanks, Martin....
Aug 17,2015
Minithumbup
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Aug 17,2015
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Nick and his team were very efficient, friendly and helpful. They marketed the property effectively and got us an offer quickly. They then managed the process pro-actively, keeping the chain informed when we had problems with our purchase. Highly recommended....
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Feb 17,2015
Minithumbup
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Feb 17,2015
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Both Jess and Melanie were extrememly professional in their approach to my sale, which became protracted due to problems at the bottom of the chain. Using their diplomacy combined with tenacity an excellent result was finally achieved....
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Nov 26,2014
Minithumbup
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Nov 26,2014
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Excellent service from the initial meetings, right through to the completion of our sale and purchase, again through carsons. Debbie is very easy to talk to and has the ability to know what you are looking for before you know. When we were not sure about marketing our house, Debbie still kept in loose contact and this resulted in us being able to move quickly when the house we wanted came on the market. When the sales were agreed we were not left alone, Mel is also excellent at communicating t...
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Not the cheapest fees quoted to me but very happy with the services provided - didn\'t just sell our house and let us get on with the completion.
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Nov 06,2014
Minithumbup
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Nov 06,2014
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I was really impressed with Carson and Co. This move went a lot smoother because of there Sales Progressor (Mel). She was tireless in getting the move pushed though. We'd of been waiting another month if it wasn't for her. She was talking to everyone in the chain every day and always updating me. Also dealt with Tim when we brought the house. I felt he was honest and up front about the concerns we had. We used "Country Wide Conveyancing Services" to act as our solicitors as they ...
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Comment on agent fees
Carson & Co wasn\'t the cheapest but I didn\'t want to go with the cheapest. The fees could have been half the price and you\'d still answer no to this question :)
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Jul 17,2014
Minithumbup
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Jul 17,2014
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We sold our property through Carsons and could not fault the service provided by the staff. They are all extremely friendly and willing to help and couldn't have done enough for me. We are now in our lovely new home waiting for the arrival of our baby that is due any day....
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May 26,2014
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May 26,2014
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Melanie was positive, efficient and pro-active at all times in the role as Progress Chaser for the sale on our house. She was friendly, professional and dealt with situations calmly, all the while keeping us informed as to the progress of the overall chain. Without Melanie's help, we are sure that the contracts would not have been exchanged and the chain would have collapsed. Nick, Adele and team at the Camberley office were also professional and pro-active, securing the sale of our propert...
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May 24,2014
Minithumbup
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May 24,2014
1 people found
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Melanie played a key role in the successful purchase of our property. Over the years we have sold and purchased a number of properties and in the past we have found that once we have had an offer on a property accepted the Estate Agent has stepped back. We were delighted to discover that Carsons has invested in a Sales Progressor role because without Melanie\'s professional & negotiation skills we are sure this purchase would not have been achieved. Thankyou....
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Feb 24,2014
Minithumbup
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Feb 24,2014
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Melanie was very positive and pro-active throughout the whole process. I have not dealt with a Sales Progresser before and found her contact with the purchaser\'s solicitors invaluable as we proceeded....
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Feb 17,2014
Minithumbup
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Feb 17,2014
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Melanie, Went way beyond the call of duty. We are so grateful for everything she has done. Her patients and understanding where amazing. Thank you for all your help with form filling, printing ect. you always made us feel welcomed, even when you probably wanted to run away. Debbie. Also was a great help, like Melanie, went way beyond the call of duty. These two people are amazing people to work with, when you have a Mr Useless to deal with. Thank you both Ladies for being just what we need...
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Jan 24,2014
Minithumbup
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Jan 24,2014
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We have just exchanged contracts on the sale of our property, If it had not been for the hard work and constant updating from Melanie Williams Sales Progresser at the Lightwater Office I beleive we would not have exchanged so prompty. I found Melanie a pleasure to deal with, she was constantly updating me on the progress of the chain and I felt I was not alone in trying to get the Solicitors moving. Melanie is an assett to Carsons and without her knowledge and expertise within the sales proces...
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Mar 02,2013
Minithumbup
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Mar 02,2013
4 people found
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Dear sir/ Madam, I have been meaning to write this email for the last year, but being busy and not very good on computers it has taken me this long to get to write to you. The email is about your sales manager Debbie Godfrey who helped us sell our house 47 Clearsprings Lightwater, (which flooded twice). Debbie was always positive, honest and kept us informed and was always very enthusiastic and finally found a customer to buy our house, BRILLIANT. This was only the beginning, my wife and...
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By: ICW
Mar 03, 2013
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Thankyou for your kind words, rest assured as the MD of Countrywide Thames that runs the Carson&Co brand, I will ensure Debbie is well aware of your review and how much it means to me personally that she looks after our customers in the manner you describe. Iain White....
Feb 07,2013
Minithumbdown
By:
Feb 07,2013
3 people found
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I have been renting a managed property with Carson and Co now for just over 15 months and I can honestly say the experience has been nothing but terrible! We\'ve had inspections booked that just haven\'t shown up and when I called wondering why I had taken a day off work and no one has turned up I\'m told... I don\'t know why someone will call you back and I have never heard anything since.... The main problem happened over Christmas - 27th December I arrived home to find water pouring out my ce...
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By: Countrywide
Feb 12, 2013
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Thank you so much for your review. We certainly appreciate any feedback and of course would like to apologise for your frustration relating to this matter. In order to move things forward to resolve any issue please contact our Lettings Director by email with your address details to sue.winterbourne@countrywide.co.uk to ensure this matter is looked at immediately.....
Nov 14,2012
Minithumbup
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Nov 14,2012
2 people found
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Tim Salter and his team did a wonderful job of selling our house. Not only did they secure an acceptable offer within four days they also dealt with what was a very frustrating chain with professionalism and efficiency. I can\'t recommend them highly enough....
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Oct 19,2012
Minithumbup
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Oct 19,2012
1 people found
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Selling my property was a relatively stress free experience. Debbie provided sound advice when setting the initial sale price and following an offer, did a great job in negotiating the best price she could for my property, particularly given the current climate. Both Debbie and Martin made regular contact and kept me updated from the time it went on the market to completion. Furthermore they were very friendly, polite and courteous and a pleasure to deal with. Would highly recommend. Many th...
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Jul 02,2012
Minithumbup
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Jul 02,2012
1 people found
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After moving to Carsons from another agent, who had only managed to secure 2 viewings in 9 months, I am very pleased that within 3 months, we had been presented with a couple of viewings, and now, after 4 mths, we have exchanged contracts. I should have placed the property with Carsons in the first place!! We all live and learn....
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Jun 22,2012
Minithumbup
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Jun 22,2012
1 people found
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I woudl have no hesitation in recommending Carsons estate agents in Lightwater to anyone who is hoping to sell their house. The professionalism of both Tim Salter and Debbie Godrey was evident from the beginning. My husband and I appreciated their honesty with us so that we get things in perspective and were not needlessly disappointed. We especially were very grateful for the hard work they put in when it was time for exchange of contracts. Their experience was invaluable to us at this usua...
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By: ICW
Jun 22, 2012
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Thankyou for your kind words, and thankyou for your custom, if we can help you or anyone you know in the future we would be delighted to assist....
May 14,2012
Minithumbup
By:
May 14,2012
2 people found
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Fantastic service from start to finish. Debbie located the perfect property for our family and needs, our only concern that it would not be secured within in budget. Debbie worked with us and the sellers to secure the property at the right price for both parties and Debbie\'s hard work did not stop there. Debbie communication with us at every stage, even when no news to report, was brilliant. Debbie really kept the sale moving and we felt valued customers at all times. We would certainly ...
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Mar 26,2012
Minithumbdown
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Mar 26,2012
5 people found
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The agent was unhelpful, sarcastic and abrupt. He had very poor people skills. As somebody who works a lot with the general public, families and children it was a surprise to me to be spoken to in such an offensive and obtuse manner. She informed me that I shouldn't have come into the office and kept saying "Why have you come in? I don't understand why you have come in" She then didn't give me the time to answer the question, it was like being interrogated. She needs to grasp the f...
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What agent could do to change your mind?
I will be telling people to stay away from Carsons - they are rude and the little old guy is just as rude and makes you feel like your budget is not good enough for the area. I hope that the people in the village are not like these guys.
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Feb 25,2012
Minithumbup
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Feb 25,2012
3 people found
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I moved to the USA 3 years ago however I had a kept my flat in Camberley. Last year, I tried selling it through Churchills but had no luck. I changed to Carsons in July 2011 who suggested letting it out whilst they would try and sell it. Within 1 week of changing to Carsons, the property was rented out through the Camberley branch. I gave the tenants a month to settle in and then asked for showings to start up again. Debbie of Carsons Lightwater, was my contact. I would recommend her to a...
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By: ICW
Oct 01, 2012
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Well Done Debbie and the lettings team at Camberley, thanks for caring for our customers.....
Areas covered
  • Lightwater
  • Bagshot
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £50,000
  • Max: £770,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 14 0 4 0 2 1
Debbie Godfrey - upload your photo Debbie Godfrey
9 reviews

About Debbie No description set View full profile
Martin Jakins - no image available Martin Jakins
Branch Manager
17 reviews

About Martin No description set View full profile
Tim Salter - upload your photo Tim Salter
3 reviews

About Tim No description set View full profile
Melanie Williams - no image available Melanie Williams
Sales Progressor
8 reviews

About Melanie Melanie Williams Sales Progressor, Estate Agents 39 Guildford road, Lightwater, Surrey. GU18 5SA View full profile
Jess Fuller - upload your photo Jess Fuller
2 reviews

About Jess No description set View full profile

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Last updated at 10:14 AM 25/01/2016 by Nick Badger

Complaints Procedure

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Last updated at 10:14 AM 25/01/2016 by Nick Badger

Awards won by Carson & Co, Lightwater GU18 5SA

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