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    Debbie Godfrey
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    Martin Jakins
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    Tim Salter
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    Melanie Williams
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    Jess Fuller
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    Anthony Ravallese
Providing a traditional service utilising technology for the modern world, Carson & Co have been successfully selling and letting quality property for more than 40 years. Our extensive knowledge of the local property market throughout Surrey, Hampshire and Berkshire, makes us the agent of choice for those looking for a professional approach and outstanding service.
Carson & Co

39 Guildford Road Lightwater
Surrey
GU18 5SA

01276 476161
Website not available

Properties for Sale
Properties to Rent

“ Critical Intervention... ”

Apr 20,2018
Minithumbup
Melanie Williams
By: 'Stuart'
Apr 20,2018
0 people found
this helpful
Melanie intervened in proceedings in her role as Sales progressor for her client. I am writing this as the buyer, I am not even Melanie's client. I quickly built up a raport with Melanie and she was able to support me in addition to ...
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Comment on agent fees
N/A
Was this helpful? Yes

“ Excellent, comprehensive and reliable service... ”

Mar 15,2018
Minithumbup
Debbie Godfrey
By: 'Andrew'
Mar 15,2018
1 people found
this helpful
Debbie and her Team provided a highly professional service and were successfully in finding a buyer for our property. They were a joy to work with and always gave clear and unequivocal advice. They kept me informed at every stage and were tenacious in following ...
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Comment on agent fees
Good value
Was this helpful? Yes
Feb 02,2018
Minithumbup
Melanie Williams
By: 'Sana'
Feb 02,2018
0 people found
this helpful
Excellent customer service. I will recommend Carson and co to all my friends and family as they give 100% customer service....
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By: Martin Jakins
Feb 02, 2018
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Thank you very much for the kind words Sana. Melanie is a valued member of our team. ...
Jan 26,2018
Minithumbup
Melanie Williams
By: 'Sidney'
Jan 26,2018
1 people found
this helpful
Tim Harris from Camberley found a buyer at the full asking price; exceptionally good work in a slow market. Tim and myself were assisted throughout the sale by Melanie from Lightwater who reliably chased through all aspects of the transaction making life a lot easier. ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2018
Minithumbup
Martin Jakins
Debbie Godfrey
By: 'Chris F'
Jan 09,2018
2 people found
this helpful
The property had been on the market for 6 weeks with very little interest generated by the initial Estate agent. When they were queried on this the agent's response was hard to believe, and subsequently they walked away from the selling process. I was also ...
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Comment on agent fees
What I expected
Was this helpful? Yes
Jan 05,2018
Minithumbup
Anthony Ravallese
Melanie Williams
By: 'Paul Welling'
Jan 05,2018
0 people found
this helpful
Your Lightwater Branch has recently sold my property. I would like to compliment the members of staff as they are a great team. Although I really want to highlight the work of one of your branch managers Mr Anthony Ravallese. My wife and I have ...
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Comment on agent fees
Average
Was this helpful? Yes
Apr 06,2017
Minithumbup
Melanie Williams
By: 'cp101'
Apr 06,2017
0 people found
this helpful
Melanie was sales progressor on my flat purchase and helped immensely in the final few weeks in getting the purchase across the line in time for the desired completion date. By having Melanie effectively mediating between difficult or slow solicitors it really made the difference ...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 28,2015
Minithumbup
Nick Badger
Jess Fuller
By: 'Shay'
Sep 28,2015
0 people found
this helpful
Our contact with Carsons started with Jess who arranged for Nick [Badger] to visit us and assess the value of our property his assessment was below what we wanted but he did turn out to be pretty accurate with his price.Our buyer pulled out ...
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Was this helpful? Yes
Sep 24,2015
Minithumbup
Melanie Williams
By: 'Mr A.C.Webster'
Sep 24,2015
0 people found
this helpful
Melanie was very helpful guiding us through the process and coordinating the various clients to a successful sale. I would highly recommend her as an asset to any sales process when buying a house. Mr A.C.Webster...
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Was this helpful? Yes
Aug 24,2015
Minithumbup
Martin Jakins
By: 'Mr & Mrs Bonner'
Aug 24,2015
0 people found
this helpful
Selling your home can be a difficult time but I can honestly say that dealing with Carson & Co has been a very positive experience and one that I would throughly recommend. I worked mainly with Martin Jakins, the Branch Manager and right from our ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Martin Jakins
Aug 24, 2015
View all comments (1)
Thank you so much for the kind review Mr & Mrs Bonner. It was a pleasure to have been of assistance. Many thanks, Martin ...
Aug 17,2015
Minithumbup
Nick Badger
By: 'JohnA'
Aug 17,2015
0 people found
this helpful
Nick and his team were very efficient, friendly and helpful. They marketed the property effectively and got us an offer quickly. They then managed the process pro-actively, keeping the chain informed when we had problems with our purchase. Highly recommended....
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Was this helpful? Yes
Feb 17,2015
Minithumbup
Jess Fuller
Melanie Williams
By: 'SukiWM'
Feb 17,2015
0 people found
this helpful
Both Jess and Melanie were extrememly professional in their approach to my sale, which became protracted due to problems at the bottom of the chain. Using their diplomacy combined with tenacity an excellent result was finally achieved....
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Was this helpful? Yes
Nov 26,2014
Minithumbup
Debbie Godfrey
By: 'Rachael'
Nov 26,2014
0 people found
this helpful
Excellent service from the initial meetings, right through to the completion of our sale and purchase, again through carsons. Debbie is very easy to talk to and has the ability to know what you are looking for before you know. When we were not sure ...
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Comment on agent fees
Not the cheapest fees quoted to me but very happy with the services provided - didn\'t just sell our house and let us get on with the completion.
Was this helpful? Yes
Nov 06,2014
Minithumbup
Melanie Williams
Tim Salter
By: 'Neil M'
Nov 06,2014
0 people found
this helpful
I was really impressed with Carson and Co. This move went a lot smoother because of there Sales Progressor (Mel). She was tireless in getting the move pushed though. We'd of been waiting another month if it wasn't for her. She was talking to everyone ...
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Comment on agent fees
Carson & Co wasn\'t the cheapest but I didn\'t want to go with the cheapest. The fees could have been half the price and you\'d still answer no to this question :)
Was this helpful? Yes
Jul 17,2014
Minithumbup
Tim Salter
By: 'Wendy Carlton'
Jul 17,2014
0 people found
this helpful
We sold our property through Carsons and could not fault the service provided by the staff. They are all extremely friendly and willing to help and couldn't have done enough for me. We are now in our lovely new home waiting for the arrival of ...
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Was this helpful? Yes
May 26,2014
Minithumbup
Melanie Williams
By: 'Carol'
May 26,2014
0 people found
this helpful
Melanie was positive, efficient and pro-active at all times in the role as Progress Chaser for the sale on our house. She was friendly, professional and dealt with situations calmly, all the while keeping us informed as to the progress of the overall chain. Without ...
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Was this helpful? Yes
May 24,2014
Minithumbup
Melanie Williams
By: 'MC'
May 24,2014
1 people found
this helpful
Melanie played a key role in the successful purchase of our property. Over the years we have sold and purchased a number of properties and in the past we have found that once we have had an offer on a property accepted the Estate Agent ...
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Was this helpful? Yes
Feb 24,2014
Minithumbup
Melanie Williams
By: 'Melanie Williams'
Feb 24,2014
0 people found
this helpful
Melanie was very positive and pro-active throughout the whole process. I have not dealt with a Sales Progresser before and found her contact with the purchaser\'s solicitors invaluable as we proceeded....
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Was this helpful? Yes
Feb 17,2014
Minithumbup
Debbie Godfrey
By: 'Mildred'
Feb 17,2014
0 people found
this helpful
Melanie, Went way beyond the call of duty. We are so grateful for everything she has done. Her patients and understanding where amazing. Thank you for all your help with form filling, printing ect. you always made us feel welcomed, even when you probably wanted ...
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Was this helpful? Yes
Jan 24,2014
Minithumbup
Melanie Williams
By: 'Emma Reynolds'
Jan 24,2014
0 people found
this helpful
We have just exchanged contracts on the sale of our property, If it had not been for the hard work and constant updating from Melanie Williams Sales Progresser at the Lightwater Office I beleive we would not have exchanged so prompty. I found Melanie a ...
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Was this helpful? Yes
Mar 02,2013
Minithumbup
Debbie Godfrey
By: 'Mr D WEST'
Mar 02,2013
4 people found
this helpful
Dear sir/ Madam, I have been meaning to write this email for the last year, but being busy and not very good on computers it has taken me this long to get to write to you. The email is about your sales manager Debbie Godfrey ...
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Was this helpful? Yes
By: ICW
Mar 03, 2013
View all comments (1)
Thankyou for your kind words, rest assured as the MD of Countrywide Thames that runs the Carson&Co brand, I will ensure Debbie is well aware of your review and how much it means to me personally that she looks after our customers in the manner you describe. Iain White ...
Feb 07,2013
Minithumbdown
By: 'LEK'
Feb 07,2013
3 people found
this helpful
I have been renting a managed property with Carson and Co now for just over 15 months and I can honestly say the experience has been nothing but terrible! We\'ve had inspections booked that just haven\'t shown up and when I called wondering why ...
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Was this helpful? Yes
By: Countrywide
Feb 12, 2013
View all comments (1)
Thank you so much for your review. We certainly appreciate any feedback and of course would like to apologise for your frustration relating to this matter. In order to move things forward to resolve any issue please contact our Lettings Director by email with your address details to sue.winterbourne@countrywide.co.uk to ensure this matter is looked at immediately. ...
Nov 14,2012
Minithumbup
Tim Salter
By: 'S warr'
Nov 14,2012
2 people found
this helpful
Tim Salter and his team did a wonderful job of selling our house. Not only did they secure an acceptable offer within four days they also dealt with what was a very frustrating chain with professionalism and efficiency. I can\'t recommend them highly enough....
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Was this helpful? Yes
Oct 19,2012
Minithumbup
By: 'Susan Burrows'
Oct 19,2012
1 people found
this helpful
Selling my property was a relatively stress free experience. Debbie provided sound advice when setting the initial sale price and following an offer, did a great job in negotiating the best price she could for my property, particularly given the current climate. Both Debbie and ...
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Was this helpful? Yes
Jul 02,2012
Minithumbup
Martin Jakins
By: 'Very Happy in Lightwater'
Jul 02,2012
1 people found
this helpful
After moving to Carsons from another agent, who had only managed to secure 2 viewings in 9 months, I am very pleased that within 3 months, we had been presented with a couple of viewings, and now, after 4 mths, we have exchanged contracts. I should have placed the ...
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Was this helpful? Yes
Jun 22,2012
Minithumbup
Debbie Godfrey
By: 'Jo-Anne Fleming'
Jun 22,2012
1 people found
this helpful
I woudl have no hesitation in recommending Carsons estate agents in Lightwater to anyone who is hoping to sell their house. The professionalism of both Tim Salter and Debbie Godrey was evident from the beginning. My husband and I appreciated their honesty with us so ...
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Was this helpful? Yes
By: ICW
Jun 22, 2012
View all comments (1)
Thankyou for your kind words, and thankyou for your custom, if we can help you or anyone you know in the future we would be delighted to assist ...
May 14,2012
Minithumbup
Debbie Godfrey
By: 'Mr & Mrs Pinkney'
May 14,2012
2 people found
this helpful
Fantastic service from start to finish. Debbie located the perfect property for our family and needs, our only concern that it would not be secured within in budget. Debbie worked with us and the sellers to secure the property at the right price for both ...
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Was this helpful? Yes
Mar 26,2012
Minithumbdown
By: 'Jimmy'
Mar 26,2012
5 people found
this helpful
The agent was unhelpful, sarcastic and abrupt. He had very poor people skills. As somebody who works a lot with the general public, families and children it was a surprise to me to be spoken to in such an offensive and obtuse manner. She informed ...
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What agent could do to change your mind?
I will be telling people to stay away from Carsons - they are rude and the little old guy is just as rude and makes you feel like your budget is not good enough for the area. I hope that the people in the village are not like these guys.
Attached Files
Was this helpful? Yes
Feb 25,2012
Minithumbup
Debbie Godfrey
By: 'Mel'
Feb 25,2012
3 people found
this helpful
I moved to the USA 3 years ago however I had a kept my flat in Camberley. Last year, I tried selling it through Churchills but had no luck. I changed to Carsons in July 2011 who suggested letting it out whilst they would try and sell ...
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Was this helpful? Yes
By: ICW
Oct 01, 2012
View all comments (1)
Well Done Debbie and the lettings team at Camberley, thanks for caring for our customers. ...
Areas covered
  • Lightwater
  • Bagshot
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £50,000
  • Max: £1,054,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 18 0 7 0 2 1
Debbie Godfrey - upload your photo Debbie Godfrey
11 reviews

About Debbie No description set View full profile
Martin Jakins - no image available Martin Jakins
Branch Manager
18 reviews

About Martin No description set View full profile
Tim Salter - upload your photo Tim Salter
3 reviews

About Tim No description set View full profile
Melanie Williams - no image available Melanie Williams
Sales Progressor
13 reviews

About Melanie Melanie Williams Sales Progressor, Estate Agents 39 Guildford road, Lightwater, Surrey. GU18 5SA View full profile
Jess Fuller - upload your photo Jess Fuller
2 reviews

About Jess No description set View full profile
Anthony Ravallese - no image available Anthony Ravallese
Branch Manager
1 reviews

About Anthony No description set View full profile

Fees

No fees set.
Last updated at 10:14 AM 25/01/2016 by Nick Badger

Complaints Procedure

No procedure set.
Last updated at 10:14 AM 25/01/2016 by Nick Badger

Awards won by Carson & Co, Lightwater GU18 5SA

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