• claim your profile
    Gary Ayling
  • claim your profile
    Gary Walland
  • claim your profile
    Gary Woolen
  • upload your photo
    Robyn Larder
No description available.
Carson & Co

39 The Hart Centre Fleet
Hampshire
GU51 3LA

01252 817900

Oct 30,2016
Minithumbdown
By:
Oct 30,2016
1 people found
this helpful
I could not recommend Carson for anything other than finding a tenant - which back in 2013 they were quite quick to do. I had a Rent Collection agreement with them, which was a complete waste of money. The one time my tenants were late with a payment, I first heard about it from the tenant 5 days after it was due and had to chase Carson to take action (this is despite their promise to contact you within 24 hrs if payment is late). They also charged me for their Tax Service in the first year, wh...
read full review
Comment on agent fees
Industry average as far as I can tell - but not value for money
Was this helpful? Yes
Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
Exceptional service from start to finish! Robyn Larder and Gary Woolen headed a great team who kept me updated from the beginning to the end of the transaction. Professionalism was clear from the start when I has handed information relevant to the property purchase process - this being important particularly to those who are first time buyers but also useful to those seeking updated information on legalities, time frames and terminology. Both Robyn and Gary have a very warm manner and my inter...
read full review
Was this helpful? Yes
Sep 01,2016
Minithumbup
By:
Sep 01,2016
0 people found
this helpful
From the beginning to end I found the team excellent . You only start to realise how good they are when you start dealing with other agencies through which you might be buying through. They understood the value of the property better than others and their approach to the sale was excellent - initially a quick sale, which the buyer later pulled out from but Carsons were on it and we had a new buyer 2 days later. Very helpful through all stages of sale, particularly the exchange section which ca...
read full review
Comment on agent fees
I was happy with fees as there was never a sense of haggling for a deal.
Was this helpful? Yes
Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
Thank you is what we say, but, it should be more. The staff at the Fleet office were superb. The level of knowledge is excellent. The fact that you can speak to any member of the team and instantly get up to date information proves that their briefings are constant and thorough. They were never intolerant or patronising and their experience along with understanding made the usual (but new to the seller) problems much easier to resolve. In fact Gary Wollen's professionalism probably kept the sale...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2015
Minithumbup
By:
Nov 03,2015
0 people found
this helpful
We were kept very well informed throughout the sale regarding the viewings and our buyers status. We found all members of the team extremely professional, polite and helpful when asked for advice. We would recommend them to any of our friends who are looking to sell....
read full review
Comment on agent fees
Similar to other agents that we had a valuation with.
Was this helpful? Yes
Oct 19,2015
Minithumbup
By:
Oct 19,2015
0 people found
this helpful
We received fine support from Gary Wollen in the sale of my mother's property. He readily made himself available and also aided my mother on various aspects of the paperwork for both the sale of her flat and purchase of her new home. Excellent customer service, to be recommended....
read full review
Was this helpful? Yes
Sep 19,2015
Minithumbup
By:
Sep 19,2015
0 people found
this helpful
We just wanted to say a massive thank you to Gary. He helped and supported us through our purchase with complete professionalism and positivity, even when things weren't going great! He went above and beyond what was expected, and we really believe if it hadn't been for him we wouldn't be where we are now!! Thank you so much Gary, we cannot not recommend you highly enough!!...
read full review
Was this helpful? Yes
Aug 30,2015
Minithumbup
By:
Aug 30,2015
0 people found
this helpful
Carsons did an excellent job from the day I went in to enquire. I was shown around the property (and quite a few others beforehand!) by Robyn Larder who was always on time, friendly, patient and flexible with dates and times. After I agreed to buy the property it turned into a bit of a marathon due to various issues in the chain. The only agent who actually pulled her finger out and applied pressure to solicitors and other agents was Robyn, who was tireless, chasing people, sending out detaile...
read full review
Was this helpful? Yes
Jul 27,2015
Minithumbup
By:
Jul 27,2015
0 people found
this helpful
I both bought and sold an property using Carson & Co. and found them to be very professional. Robyn was particularly helpful and her communication was excellent - I always felt very well informed as to the progress of both my sale and purchase. Robyn even chased all parties in the chain and kept everyone updated as to it's progress - this is something beyond the usual remit, but really made the difference. I'd definitely use Carson & Co. again should I decide to move in the future (how...
read full review
Was this helpful? Yes
Sep 05,2014
Minithumbup
By:
Sep 05,2014
0 people found
this helpful
Excellent service from Carsons from the start. Robyn was a star showing us around many properties including the one we purchased. She was very patient and negotiated in a very professional manner. She also went out of her way to be contactable after hours on one occasion when discussion went past 5pm. Similarly Melanie helped us out very well in her role as progressor. When the chain started to get slightly dicey she was able to hold it all together. Would recommend Carsons in Fleet to a...
read full review
Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Both people were very efficient, phoning us whenever we asked for information very promptly, and getting the vendor to agree to meetings so that we were able to get immediate answers to any questions that arose. The whole service provided by the two agents we had dealings with was very professional and it was a delight to deal with charming people who obviously enjoy their work and put their clients at ease....
read full review
Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
1 people found
this helpful
Selling my property was a very stressful experience; so many forms to complete, questions to answer and then there is the waiting and hoping that nothing goes wrong once you have accepted an offer. All I can say is that all the staff at Carsons in Fleet were excellent. Very supportive and helpful answering any questions or concerns I had in a professional and caring way, no matter how trivial the question might have seemed to them they never once made me feel as if I was a bother....a big than...
read full review
Was this helpful? Yes
Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
Gary and Robyn helped my 90 year old mother sell her house with the utmost courtesy and care. I would highly recommend them to any prospective sellers...
read full review
Was this helpful? Yes
Mar 20,2014
Minithumbup
By:
Mar 20,2014
0 people found
this helpful
From day one they were helpful and always informed me of the current situations The staff are a credit to Carsons and the industry and i would have no problem in recommending them for any future sales....
read full review
Was this helpful? Yes
Mar 10,2014
Minithumbup
By:
Mar 10,2014
0 people found
this helpful
Gary Wollen worked tirelessly for us throughout a protracted sale and conveyancing process. Over a number of months he kept pushing the process forward and went beyond what would normally be expected of an estate agent to do whatever he could to make progress whilst always maintaining a professional and courteous manner. I would thoroughly recommend Carlson & Co....
read full review
Was this helpful? Yes
Mar 05,2014
Minithumbup
By:
Mar 05,2014
1 people found
this helpful
I contacted Carson & Co months before putting my house on the market for an evaluation. Robin came to my home and offered a professional service. Even though I did not put my house on the market immediately he continued to remain in contact over the next few months and constantly made me aware of new properties that were coming to the market as I had told him that I was looking for a larger property in the area. I had no hesitation in choosing Carson & Co to market my property when the t...
read full review
Was this helpful? Yes
Mar 04,2014
Minithumbup
By:
Mar 04,2014
0 people found
this helpful
It was a pleasure do deal with the staff at this Branch, they quickly visited, priced, advertised, showed several potential purchasers keeping me informed at all times and found a buyer very quickly at the asking price which shows how accurate their pricing was. During the sale process they kept me informed right up to the point of completion. I would recommend this Company. M.C.Penney....
read full review
Was this helpful? Yes
Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
Robyn was very professional and managed to put my elderly mother very much at ease, both when viewing the property and in discussions about how to proceed. She was happy to answer our questions, or to point us in the direction of those who could....
read full review
Was this helpful? Yes
Feb 14,2014
Minithumbup
By:
Feb 14,2014
0 people found
this helpful
Very professional service from first the meeting to completion, smooth transaction from start to finish, any issues that occurred were dealt with quickly and efficiently. The property was unoccupied so we were reliant on the agency to arrange access for photographers, surveyors and viewings etc all of which from our point of view was problem free. Would use again and would highly recommend....
read full review
Was this helpful? Yes
Feb 13,2014
Minithumbup
By:
Feb 13,2014
0 people found
this helpful
We have been with Carsons since April 2013 and all the team at the Fleet office have been great. Gary Woolen has been our main contact and he has always kept us up to date with developments which in our case were a lot. They have worked very hard in getting viewings and it was good for us that they carried out all the visits. We would thoroughly recommend there services....
read full review
Was this helpful? Yes
Feb 07,2014
Minithumbup
By:
Feb 07,2014
0 people found
this helpful
We dealt with both Gary's and Robyn and it was an excellent experience. Communication was very good (it shouldn't be difficult - other agents please take note) and we didn\'t have to constantly chase. The client - vendor relationship was much more a partnership with both sides focused on getting the job done....
read full review
Was this helpful? Yes
Feb 07,2014
Minithumbup
By:
Feb 07,2014
0 people found
this helpful
We moved into our property just before Christmas 2013; a new build that we purchased through Carsons, and Robyn was our agent. Robyn was fantastic throughout the process, always on hand to answer questions and very quick to respond to emails and gain information from the builder. She was flexible with timings when we wanted to view the property and was equally as helpful pre and post-purchase. The developer of our property wasn't the easiest person to deal with so we were lucky we had Robyn to ...
read full review
Was this helpful? Yes
Dec 18,2013
Minithumbup
By:
Dec 18,2013
1 people found
this helpful
My wife and I appreciated the manner in which Fleet office assisted us through the stressful task of both buying and selling properties simultaneously. In the beginning they advised a sensible target price for the sale and set about actively promoting the property with the result that the sale was achieved within 3 weeks at a price not significantly below the asking price. Subsequent delay in exchanging contract was entirely due to the buyer\'s mortgage lender. Concurrently they helped us to ide...
read full review
Was this helpful? Yes
Dec 12,2013
Minithumbup
By:
Dec 12,2013
0 people found
this helpful
We were selling our house to move to Dubai. My Husband had already moved there to start his new job so I was left alone to sell the house. All of the staff members were very friendly and helpful,while at the same time providing a very professional service. They always kept in touch with plenty of feedback from viewings. Although it took a while to sell the house at no point did I feel they weren\'t giving 100%. There were never any shortage of viewings it just took a while to find the right buye...
read full review
Was this helpful? Yes
Dec 06,2013
Minithumbup
By:
Dec 06,2013
2 people found
this helpful
We found both Gary & Robyn to be very efficient and friendly. They both kept us, by email, fully informed as to what was happening. Gary always took the time to stop and talk to us when ever we did pop into the branch and always knew us. We would certainly recommend the company as a whole....
read full review
Was this helpful? Yes
Nov 25,2013
Minithumbup
By:
Nov 25,2013
0 people found
this helpful
Carsons were very helpful in buying our property. For various reasons it was a rather prolonged but they always helped move the sale forward and kept me informed of developments. It was nice to know there was a friendly voice on the end of the phone. I would recommend them....
read full review
Was this helpful? Yes
Nov 22,2013
Minithumbup
By:
Nov 22,2013
0 people found
this helpful
We were very happy overall with the services of Carson & Co, Fleet. They quickly achieved the price that we were seeking, and skilfully managed the process in a way that minimised disruption to our routine and kept us sufficiently informed of progress throughout. And when we did need to contact them, they were quick to respond and deal with our questions. We would be very happy to utilise their services in the future, and wouldn\'t hesitate in recommending Carson\'s to others....
read full review
Was this helpful? Yes
Nov 19,2013
Minithumbup
By:
Nov 19,2013
0 people found
this helpful
Excellent communication throughout the process. Thorough research of property enabled agent to provide buyers with comprehensive details of the property, facilities, location attributes. The team were very professional, courteous and helpful and most importantly - got the sale....
read full review
Was this helpful? Yes
Nov 14,2013
Minithumbup
By:
Nov 14,2013
0 people found
this helpful
I was extremely impressed with Carsons, they were all experienced long standing Fleet agents, who really knew the local market, not the \'here today, gone tomorrow\' twenty somethings you often meet. As the property was empty there was no vendor to grant access but Carsons were happy to attend the property with me on several occasions with various surveyors and builders. They didn\'t plague me with phone calls throughout the purchase as I\'ve experienced with some agents, they kept in touch but...
read full review
Was this helpful? Yes
Nov 12,2013
Minithumbup
By:
Nov 12,2013
0 people found
this helpful
Gary is a really genuinely nice guy who worked relentlessly to sell the retirement property. He kept us informed throughout of all viewings and their outcome. The property was marketed following a bereavement and although this was a difficult time for me, Gary and his team worked hard for us and were really lovely to deal with. Carsons were great to deal with and restored my faith in estate agents....
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £210,000
  • Max: £5,002,500

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 21 0 11 0 0 0
Gary Ayling - upload your photo Gary Ayling
8 reviews

About Gary No description set View full profile
Gary Walland - upload your photo Gary Walland
1 reviews

About Gary No description set View full profile
Gary Woolen - upload your photo Gary Woolen
11 reviews

About Gary No description set View full profile
Robyn Larder - no image available Robyn Larder
Sales Consultant
12 reviews

About Robyn No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.