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    James Fletcher
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    Gavin Myers
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    Ben Hazell
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    Katia Hazell
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    Julia van Oostrum
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Carson & Co

3 Fairholme Parade, Station Road Hook
Hampshire
RG27 9HE

01256 764414

Sep 01,2015
Minithumbup
By:
Sep 01,2015
0 people found
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From the first consultation to the final sale, the team from Carson & Co were prepared, professional, thorough and a delight to engage with. We shopped around, and Gavin and his team were a cut above the rest. With researched insights, carefully crafted recommendations and total professionalism in all details, we were happy to leave Gavin and the team to present our home to the market. We came close to setting the new benchmark in our area several times, thanks to Julia's efforts in showc...
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Comment on agent fees
This agency were very price competitive.
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Aug 04,2015
Minithumbup
By:
Aug 04,2015
0 people found
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I have dealt with Carsons (Hook) on two sales and a purchase. They are very approachable, honest & friendly. Nothing is too much effort and they keep you informed at every step. Gavin & James are always welcoming & understanding from your perspective as a buyer or a seller. They will give advice openly & professionally. I would recommend them totally & won't hesitate to use them again....
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Aug 04,2015
Minithumbup
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Aug 04,2015
0 people found
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We found the service excellent. We downsized, sold our house, 9 Hop Garden Road Hook, RG27 9ST.....We had regular, positive ongoing discussions during the ' on sale ' period. No pressure, but always advisory, informative and positive. We bought, a ground floor, 2 bedroomed apartment, 2 Bartley Court, Station Road, Hook, RG27 9PG. Excellent liaison between us, Carson reps and the sellers of Bartley Court. An excellent transaction !...
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Jul 09,2015
Minithumbup
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Jul 09,2015
0 people found
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The purchase was relatively straight forward as there was a very small chain. I had to sell to buy but the property I was buying was chain free. Carsons in Hook were proactive in chasing and keeping me informed without being too pushy as some estate agents can be trying to make their commissions before certain deadlines. Available when needed, returned calls within reasonable time and friendly. We were very lucky though, we had a rather stress free purchase and move....
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Jun 30,2015
Minithumbup
By:
Jun 30,2015
0 people found
this helpful
Both Gavin and James were very helpful throughout our sale and purchase. Their knowledge and experience of the area were valuable to our transactions. Only comment is that they could have been more proactive in pushing the sale through from offer to exchange....
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Comment on agent fees
Fees were quite high for a sale which was simple, quick and easy.
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Jun 28,2015
Minithumbup
By:
Jun 28,2015
0 people found
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James and Gavin were always accessible and never failed to support the sale and prospective purchases. We were very happy with the service....
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Dec 01,2014
Minithumbup
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Dec 01,2014
0 people found
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They worked very hard to find not one but three buyers over a six month period. After the first buyer pulled out they found 8 prospective purchasers within 24 hours. They repeated this process when the second buyer pulled out....
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Nov 20,2014
Minithumbup
By:
Nov 20,2014
0 people found
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James has been utterly professional throughout my house buying experience. From the first viewing he was open and honest and answering emails immediately. He acted as a liaison between myself and the sellers but was totally unbiased. I was particularly impressed he returned to the cottage to show me how to use the loft ladders after I had completed the purchase. Fantastic service and I would highly recommend Carson and Co based on my experience....
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Comment on agent fees
Fees were acceptable and James certainly earnt every penny.
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Nov 20,2014
Minithumbup
By:
Nov 20,2014
0 people found
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James was very professional from the outset. We discussed with him the price we wanted to sell our house at and he was very open and honest in respect of the price he thought he could get us. He was clearly very knowledgeable in respect of the current market and he sold our house within a week! James kept us informed all the way and was very helpful and pleasant when we had any dealings with him. We would definitely use again....
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Oct 17,2014
Minithumbup
By:
Oct 17,2014
0 people found
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Gavin is a very visible, capable and proactive sales agent. On top of the brief, a good communicator, pressing all the right buttons, on both sides of the transaction, to keep the process moving....
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Jul 31,2014
Minithumbup
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Jul 31,2014
0 people found
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My wife and I were 2nd in line for a house that we had our heart set on. Fortunately a month later it came back onto the market and Carsons were true to their promise a called immediately to inform us. Needless to say we are now extremely happy with our new home in Hook. During the purchase process it appeared that our solicitors were struggling to cope with their work load, which affected their usual high standards. Carsons did a great job in becoming our sales progress-or and informing us...
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Jul 30,2014
Minithumbup
By:
Jul 30,2014
0 people found
this helpful
We had valuations from 2 agents in the village, and Gavin was by far the most personable and seemed genuinely interested in our "home" and he had very good local knowledge. He was well prepared and presented us with recent case studies, and then discussed the ranges of asking price we could get. We went with the top end, and although there were 5 or 6 viewings in the first fortnight, there were no offers. We had found a new build property we were desperate to buy, so after a chat with ...
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Comment on agent fees
Very competitive
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Jul 08,2014
Minithumbup
By:
Jul 08,2014
0 people found
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Gavin gave an honest appraisal of our house and set realistic expectations, he also dealt efficiently with an unexpected problem which meant the sale did not fall through. James dealt with day to day queries and kept us updated when required....
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Jul 07,2014
Minithumbup
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Jul 07,2014
0 people found
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Excellent service - team worked with us to get the sale over the line when we hit some snags along the way with regard to retrospective planning permission. I would highly recommend the Hook team....
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Apr 10,2014
Minithumbup
By:
Apr 10,2014
0 people found
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I did my homework first of the Hook prices between all the real estate agents selling in Hook. I prepared a report and submitted to Gavin the manager. I then met with Gavin after he had read my report to understand if I and Carson\'s were on the same page in taking forward the sale of my property. We mirrored each others views. The fact I was affored the time by Gavin to discuss this journey of mine assured me I would have nothing but integrity and ethics from Carsons with that personal touch. I...
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Apr 07,2014
Minithumbup
By:
Apr 07,2014
0 people found
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Very satisfied with the levels of service provided by James - he was very involved in the process and very proactive. Thank you....
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Apr 07,2014
Minithumbup
By:
Apr 07,2014
0 people found
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Carson Estate Agent helped to sell our property quickly and efficiently. Gavin and James were both very professional, provided support and advice when needed. I would certainly recommend Carson & Co @ Hook to friends and family and will certainly use them in the future....
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Feb 21,2014
Minithumbup
By:
Feb 21,2014
1 people found
this helpful
Having purchased and sold in the past using Carson & Co, they were the natural choice for selecting an agent for this sale. All the staff at the Hook branch were extremely helpful and willing to go the extra mile, in order to make the potentially stressful swift sale as easy as possible. Many thanks and well done to you all!...
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Jan 27,2014
Minithumbup
By:
Jan 27,2014
0 people found
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We purchased through this agent towards the end of last year. Having registered our interests and requirements for property in the area they kept us informed of relevant homes that ONLY fitted our criteria. I found this a refreshing change from other agents who sent us all sorts. The staff were friendly, helpful and professional from the moment we first walked through the door until after completion - when there were some minor issues we had to follow up with the seller. We valued their will...
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Jan 13,2014
Minithumbup
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Jan 13,2014
0 people found
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I would highly recommend the guys at Carson & Co in Hook. It had been a bumpy ride to sell and purchase our dream house and with the dedication and advise along the way, we manged to do both with the guys at Hook. It was always a little bit of an uncertainty if we were going to move or extend, Gavin came to to the house and gave some very good advice and not always to do with selling the property which made us feel relaxed that it was not a big Sales push to use them. We decided to sell t...
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Oct 07,2013
Minithumbup
By:
Oct 07,2013
2 people found
this helpful
I have recently sold my property and bought my new one with Carsons, Hook. There was a considerable difference in valuations but I selected Carsons as I appreciated Gavin\'s direct and open approach and his knowledgeable advice on market conditions. I\'m so glad I did as sale price was achieved. Both Gavin and James have provided me with excellent support throughout the process which was not without its\' difficulties. There was even a period where I thought the sale might fall through but G...
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Sep 23,2013
Minithumbup
By:
Sep 23,2013
0 people found
this helpful
We recently sold our property with Carsons... It was our first time selling, and the staff at the branch made sure it was a very smooth process. They were friendly, efficient, and very helpful... We would definitely use Carsons again if we sell in the future.....
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Sep 17,2013
Minithumbup
By:
Sep 17,2013
0 people found
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I recently purchased a property, for which the seller was using Carsons. I am a first-time buyer and due to difficulties with solicitors it wasn\'t the smoothest of purchases, however the staff at Carsons were excellent in providing first-rate customer service and support throughout the process. Any member of staff who I spoke to knew the details of my case and was always ready to help out in whatever way they could. When I eventually come to sell then I will certainly be using Carsons to do so....
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Aug 27,2013
Minithumbup
By:
Aug 27,2013
1 people found
this helpful
Carsons sold our house for over 99% of an optimistic asking price in 6 days which had been filled with viewings and second viewings. In doing so they exceeded every promise they made when bidding for our business. We chose Carsons for three reasons; knowledge of local market conditions, networked ability to pull in potential buyers from a nationwide pool (this happened) and Gavin Myers. We were especially impressed with Gavin\'s generosity with his time and clear expertise but most of ...
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Jul 31,2013
Minithumbup
By:
Jul 31,2013
2 people found
this helpful
Sold my house at a good price and obtained a house for me to purchase at a good price and acted very professional...
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Jul 28,2013
Minithumbup
By:
Jul 28,2013
2 people found
this helpful
We sold our house and bought our new house through Carson & Co. In short, the personal service we received was outstanding. We always felt that boh Gavin and James had the best interests of both my wife and I but also as a family, and this was really appreciated. Guidance on pricing for our sale was spot on - not too ambitious just to secure our business but realistic based on market demands. In terms of the house we have bought, they were always more than happy to spend signficiant ti...
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Jul 02,2013
Minithumbup
By:
Jul 02,2013
3 people found
this helpful
James & Gavin (manager) were very helpful with the purchase of our first property in Hook. They coordinated well between seller and ourselves. We were never at a loss as to what was going on. In fact they were so helpful that as next door had recently come onto the market, we also decided to buy this property through the Carson office at Hook. Once again not disappointed and both properties were done & dusted within 6 weeks. Highly recommended!...
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Jun 22,2013
Minithumbup
By:
Jun 22,2013
4 people found
this helpful
Carson\'s dealt with the sale and purchase of properties on my behalf as I moved in the same village. James over saw both but the rest of the team were all very helpful whenever I spoke to them. James was very thorough, courteous and tenacious throughout the process. At the beginning he allowed me to take my time whilst thinking about the sale and purchase and was never pushy, but allowed me the time to make the right decision for me. His communication once the offers were accepted was very goo...
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Jun 18,2013
Minithumbup
By:
Jun 18,2013
3 people found
this helpful
The staff at Carsons, Hook were very supportive with our move which took much longer than anticipated. They were always willing to discuss the situation when asked and regularly rang us to keep us updated. I was particularly impressed by the way Gavin and James quickly got to the bottom of what type of property we were looking for (in fact they probably knew what we wanted before we did!) All members of the team took the time to get to know us which was also much appreciated....
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May 09,2013
Minithumbup
By:
May 09,2013
4 people found
this helpful
The whole team at Carsons has provided us with a first class service in both the sale of our current property and the purchase of our new one (we are moving within the same village) Their consultancy, advice and tenacity in the sale of our property was impressive. Having ben present at several viewings all their agents pitched the sale to prospective buyers just right and provided us with feedback throughout the process. With regards to the purchase they also provided great support ยขรขโ€...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ269,500
  • Max: ยฃ900,000

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James Fletcher - upload your photo James Fletcher
34 reviews

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Gavin Myers - no image available Gavin Myers
Senior Manager
37 reviews

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Ben Hazell - upload your photo Ben Hazell
1 reviews

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Katia Hazell - upload your photo Katia Hazell
1 reviews

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Julia van Oostrum - upload your photo Julia van Oostrum
1 reviews

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