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Carson & Co

2 Mayfair House Basingstoke
Hampshire
RG21 7JS

01256 324556


Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 100% £140,000 £425,000
Lettings 100% 99% £0 £203,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 21 0 65 0 24 0 6 0

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Areas covered
  • RG21

Members of

“Excellent customer service...”

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Jun 17,2019
Minithumbup
By: 'Claudio'
Jun 17,2019
0 people found
this helpful
I'm so happy to praise Jessika & the whole Carson's team that helped me in buying my first property and they all couldn't have made it easier! So friendly and they made the whole thing seem so easy! Thank you!...
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“First time buyer...”

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May 07,2019
Minithumbup
By: 'Rebecca - First time buyer'
May 07,2019
0 people found
this helpful
Jess helped me out through the process of buying my first home. Always approachable, friendly and helpful! After receiving communication from a different team member on a few occasions nearing the end of the process, I was pleased to see Jess again to collect the ...
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“House Sale...”

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Jan 26,2019
Minithumbup
By: 'Andrew'
Jan 26,2019
0 people found
this helpful
I have just completed the sale of my house using Carson & Co and can say I'm extremely pleased with their level of service and am really glad that I decided to switch to them after a not so positive experience with another local agent. Nick ...
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Comment on agent fees
The fees were typical/expected.
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“Great services. Very happy with Hannah Kirby....”

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Jan 07,2019
Minithumbup
By: 'Anamaria Bricioc'
Jan 07,2019
0 people found
this helpful
I had the pleasure to work with Hannah K. for renting our property. I was very happy with all. Everything happened as we plan. I recommend to everyone....
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“Excellent Customer Service Skills...”

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Nov 29,2018
Minithumbup
By: 'Denise'
Nov 29,2018
0 people found
this helpful
As a local landlord, I have dealt with Carson's, our managing agent, many times this year. Hannah has always dealt with our lets in a professional & timely fashion. She is very conscientious, polite & importantly, always returns my calls & resolves any problems. Hannah has a friendly & ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Leo Z...”

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Nov 28,2018
Minithumbup
By: 'Leo Z'
Nov 28,2018
0 people found
this helpful
Hannah Kirby is very kind and professional. She helped us a lot to solve problems while we faced some issues. Thanks Hannah and thanks Carson & Co Basingstoke....
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Comment on agent fees
Good
Was this helpful? Yes

“Great Service...”

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Nov 26,2018
Minithumbup
By: 'Marc'
Nov 26,2018
0 people found
this helpful
Jessika looked after our purchase and dealt with every part in a very professional manner. The attention to detail and communication from Jessika and the other staff was top class. In a time where there was a lot going on The team at Carsons were ...
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“Efficiency with kindness...”

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Aug 30,2018
Minithumbup
By: 'Marisa'
Aug 30,2018
0 people found
this helpful
Hannah is a a very professional young lady of many talents. Very precise and efficient, she also adds a human touch by being kind and friendly....
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Comment on agent fees
Fees are reasonable.
Was this helpful? Yes

“Overall very smooth move and agents in control...”

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Jun 14,2018
Minithumbup
By: 'Dan'
Jun 14,2018
0 people found
this helpful
Carson's Basingstoke were very good from start to finish, completing a fair valuation and then marketing and ultimately selling my property as well as coordinating with the one we purchased through them. Siobhan in particular was absolutely invaluable, coordinating with others in the chain and ...
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Comment on agent fees
Fees were a little higher than some online agents but not unreasonable.
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“Excellent service & in-depth knowledge of the market...”

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Jun 13,2018
Minithumbup
By: 'Ailun'
Jun 13,2018
0 people found
this helpful
We sold our property through Carsons Basingstoke branch. Barry's team has been excellent throughout our sale and provided as much as support we needed. With special thanks to Siobhan Doyne, she is my main point of contact all time. She is always helpful and approachable. ...
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Comment on agent fees
I found the fee is reasonable and somewhat competitive.
Was this helpful? Yes

“Excellent service...”

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May 20,2018
Minithumbup
By: 'Mary'
May 20,2018
0 people found
this helpful
Excellent service from Carson & Co. Really friendly, very efficient and very helpful. Especially Richard. Thank you so much for all your help. I would strongly recommend anyone to make them your first choice....
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“Excellent Service...”

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Apr 27,2018
Minithumbup
By: 'Mel'
Apr 27,2018
0 people found
this helpful
The over all service was Very Good. The agent was friendly & helpful, always willing to meet me even before work to suit my hours. For future reference it will be good to tell people if elect & gas is on Pay as you Go meters so ...
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Comment on agent fees
I didn't have an issue with the £600 fee but it become an issue because it was neglected to tell me that it was excl vat.
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“New Rental Property...”

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Apr 22,2018
Minithumbup
By: 'Hope Strugnell'
Apr 22,2018
0 people found
this helpful
Jorja was so helpful throughout my move. Kept me updated at all times and was always willing to help wherever she could. Very easy to get on with and really nice girl. Definitely made the stressful move much more of a positive experience. Thank you ...
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“Mr...”

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Apr 19,2018
Minithumbup
By: 'Radoslav Stefanovic'
Apr 19,2018
0 people found
this helpful
Jorja was extremely professional and helpful from the first time I meet her trough all the process. She responded on all my request on timely manner. I have nothing but respect for the way she does her job....
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Comment on agent fees
Very good
Was this helpful? Yes

“Lettings Review...”

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Apr 12,2018
Minithumbup
By: 'Sam and Katherine'
Apr 12,2018
0 people found
this helpful
Not usually a big fan of estate agents, however Hannah at Carson and Co gave me a new perspective. Fantastic and enthusiastic customer service. Kept us updated throughout what can only be described as a smooth and stress free process. Thank you very much for ...
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Comment on agent fees
Fees were quite high, however this did reflect in the service provided.
Was this helpful? Yes

“Excellent...”

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Apr 10,2018
Minithumbup
By: 'AB'
Apr 10,2018
0 people found
this helpful
The service was good and as per expectation.Thanks to Jorja,I had a smooth move in on the date of agreement....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent service...”

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Apr 09,2018
Minithumbup
By: 'Olivia'
Apr 09,2018
0 people found
this helpful
Hannah was absolutely amazing when looking after us. She made our first move smooth and enjoyable. Highly recommend her for her outstanding customer service. Also would like to mention Jorja who we saw a couple of times, so bubbly and happy. These girls are incredible....
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Comment on agent fees
Good
Was this helpful? Yes

“Great communicator...”

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Mar 28,2018
Minithumbup
By: 'DM Shinfield'
Mar 28,2018
0 people found
this helpful
My experience with Jorja from start to finish was exemplary. I found her a great communicator , always returned calls promptly and was very helpful through the process and indeed after I moved in. I had issues at the property and Jorja maintained contact afterwards even ...
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Comment on agent fees
Check in fees high
Was this helpful? Yes

“Great Service...”

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Mar 28,2018
Minithumbup
By: 'James'
Mar 28,2018
0 people found
this helpful
We contacted Carson & Co for an initial valuation on the property. Barry was the member of staff who came to the house. He was very professional and explained the options we had and the processes we would need to go through. Once the house was ...
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Comment on agent fees
Very competitive
Was this helpful? Yes

“All good...”

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Mar 27,2018
Minithumbup
By: 'SW'
Mar 27,2018
0 people found
this helpful
Responsive, helpful, friendly, no problems, nothing to complain about I don't have any more words sorry! word word word...
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Comment on agent fees
What can you do? Fees are fees
Was this helpful? Yes

“Stress free letting...”

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Mar 27,2018
Minithumbup
By: 'Jothi Valan and Aishwarya'
Mar 27,2018
0 people found
this helpful
It has been a pleasure dealing with Carson and Hannah. Stress free letting. Right from arranging the viewing, negotiation and check in Hannah has been always reachable and helpful. I would recommend Carson....
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“Kabir was excellent in helping us find our new home. ......”

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Mar 08,2018
Minithumbup
By: 'Sam Gurung'
Mar 08,2018
0 people found
this helpful
Kabir was excellent in helping us find our new home. We are extremely pleased by all his advice, help and ultimately his service. I would definitely recommend him to my friends and family....
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Comment on agent fees
Good
Was this helpful? Yes

“Thank you so much for helping us to find a ......”

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Mar 08,2018
Minithumbup
By: 'Arpan'
Mar 08,2018
0 people found
this helpful
Thank you so much for helping us to find a nice house to live in, especially your staff member Kabir....
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Comment on agent fees
The fees are reasonable.
Was this helpful? Yes

“I couldn't have a more positive review to give of ......”

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Mar 06,2018
Minithumbup
By: 'Sam & Cara'
Mar 06,2018
0 people found
this helpful
I couldn't have a more positive review to give of Carson & co or the staff representative Jorja. Jorja was incredibly attentative and regulularly kept us informed and resolved any concerns or quieries that we had. Even when Jorja was unavailable, the rest of the staff ...
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Comment on agent fees
Reasonable cost of fees
Was this helpful? Yes

“Very helpful they made the whole process very easy and ......”

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Feb 09,2018
Minithumbup
By: 'J. Moura'
Feb 09,2018
0 people found
this helpful
Very helpful they made the whole process very easy and efficient. Very happy with the team to find the house. The only bad thing is the maintenance.... we still waiting for them to call or come to fix things (since early start if January....)....
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“Hannah was a pleasure to work with during the process ......”

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Feb 01,2018
Minithumbup
By: 'Amy Dalton'
Feb 01,2018
0 people found
this helpful
Hannah was a pleasure to work with during the process of taking our new tenancy, she answered questions and followed up very efficiently with my queries....
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Comment on agent fees
Fees were more than I expected but am happy with the service I received from the fees.
Was this helpful? Yes

“It was a great pleasure to work with Hannah. Always ......”

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Feb 01,2018
Minithumbup
By: 'George'
Feb 01,2018
0 people found
this helpful
It was a great pleasure to work with Hannah. Always very helpful, ready to give the right information and doing all diligence to meet our needs. Thank you for that...
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“I first dealt with CARSONS (Basingstoke) in early 2016, dealing with ......”

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Jan 17,2018
Minithumbup
By: 'DAVE REEDMAN'
Jan 17,2018
0 people found
this helpful
I first dealt with CARSONS (Basingstoke) in early 2016, dealing with Grant Turness, David Simkins and Siobhan Doyle in selling a house in Napoleon DrIve and buying a house in Highdowns. Although this process when on for over 6 months. All of them keep us informed on ...
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Comment on agent fees
ABOVE AVERAGE I WAS QUOTED
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“David was very good at keeping me informed as the ......”

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Jan 15,2018
Minithumbup
By: 'Rita'
Jan 15,2018
0 people found
this helpful
David was very good at keeping me informed as the sale progressed especially in the last few weeks up to exchange and completion. The purchasers he sent to view the property were well matched and in good positions to move forward. It all went according ...
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Comment on agent fees
Good
Was this helpful? Yes

“David took over the sale of our property when, unfortunately, ......”

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Jan 12,2018
Minithumbup
By: 'Di'
Jan 12,2018
0 people found
this helpful
David took over the sale of our property when, unfortunately, the chap who signed us up, left the company. We had accepted an offer in early January, but had a few issues with the length of our lease, and although the sale went through eventually ...
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Comment on agent fees
We understood from the outset, that there would be agents fees involved, so cannot comment.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:23 PM 07/11/2017 by Siobhan Doyne

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