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    Richard Shelton
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    Grant Turness
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    Stuart Groenendaal
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    James Wilkinson
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    david simkins
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Carson & Co

2 Mayfair House Basingstoke
Hampshire
RG21 7JS

01256 324556

Oct 03,2016
Minithumbup
By:
Oct 03,2016
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Grant Turness leads a team of experienced, professional and competent Estate Agents. We would especially mention Kevin Cheeseman. These two individuals successfully marketed and sold our house at above the guide price in an incredibly short period of time. At all times they were available and able to answer our queries. They kept us up to date on progress and a successful result was achieved. We would have no hesitation in recommending Carsons to anyone and, in fact, we have already recommended ...
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Comment on agent fees
We discussed fees with Grant when he initially valued the house and found the fees to be competitive with other Estate Agents considering the quality of service being provided.
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Jun 21,2016
Minithumbup
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Jun 21,2016
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I can highly recommend the team in Basingstoke who sold our house for us. Grant was a great help coming out quickly to value and then advising on the best options for us. After our open day didn't go as well as expected we were naturally worrying but everyone kept us calm (especially Kevin Cheeseman) and it sold just a week later for the asking price. We were kept well informed along the way and had regular updates from David on how the sale was progressing with the solicitors etc. Stuart the...
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Feb 12,2016
Minithumbup
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Feb 12,2016
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Our property sale (and purchase!) was complicated to say the least. Throughout the whole process, the team at Carsons, predominantly Kevin Cheeseman, were calm, proactive and open with information, keeping us regularly informed. The last few weeks of the transactions, everything went up a notch (as it was right before Christmas, mortgages were running out etc!) Stuart Groenendaal was exceptional performing above and beyond to ensure everything was kept on track. We would highly recommend Grant ...
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Comment on agent fees
The fees were in line with market rates.
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Feb 12,2016
Minithumbup
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Feb 12,2016
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This was the second time I have used Carson & Co lettings to help me find tenants for my town centre apartment. Again this firm and its Festival Place branch have proven why I would choose them over competitors to undertake this work. From initial engagement to completion of the letting, the customer service and level of professionalism I and my new tenants received were of the highest standard with every stage of the process explained clearly and succinctly. The marketing was also of a ver...
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Comment on agent fees
Good value for money given the quality of the service recieved.
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Jan 20,2016
Minithumbup
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Jan 20,2016
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The team at Carsons were most helpful when it came to selling my property, they kept me updated every step of the way and as it was my first time selling, I felt in very capable hands! Everything was seamless, thanks very much!...
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Comment on agent fees
Competitive
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Jan 20,2016
Minithumbup
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Jan 20,2016
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I cannot recommend Grant and his team enough. They were swift, efficient, professional and went above and beyond. David was brilliant at keeping us informed as our sale progressed and his patience with my calls was nothing short of wonderful....
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Comment on agent fees
Brilliant and deserved
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Jan 08,2016
Minithumbup
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Jan 08,2016
1 people found
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We used Carsons to sell 2apartments. They were very helpful, informative, knowledgeable and positive. There were plenty of viewings and quick offers. Communication was impressive. Even got a person who progress chases buyers in the chain in order to facilitate speedy exchange and completion. Brilliant service....
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Jan 08,2016
Minithumbup
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Jan 08,2016
1 people found
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We've used Carson & Co to buy a property and we found Kevin, Stuart and Carson & Co in general extremely professional. They were very opened all the time throughout the process and the communication was very good, at any point we knew where we are in the buying process. For us, the end to end process of selling and buying was very painful and took a really long time (from the selling side of things). Overall, thank you Carson & Co for managing everything very successfully!...
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Dec 07,2015
Minithumbup
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Dec 07,2015
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I employed Carsons in Basingstoke to sell my property. The service was impeccable and Grant, the valuer, took the property on and found a buyer within 7 days at full asking price. The details and viewings were produced with the minimum of fuss and was to a high quality. I was also looking for a property at the time and Kevin from the office kept me up to date with new properties that fitted what I was looking for without sending me everything and anything, something that a lot of other Estate ...
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Comment on agent fees
Flat fee and well worth the money.
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Dec 01,2015
Minithumbup
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Dec 01,2015
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I have found the team to be professional in their conduct. I thought that the communication channel was very effective in both directions where I was made aware of what was going on at each step of the process. I was highly impressed with the speed that Richard and James were able to find a suitable tenant for my property at the price that i was looking for and the fast turnaround to secure the paperwork in time for the tenants requested move in day. I would recommend Richard and his team to a...
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Aug 13,2015
Minithumbup
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Aug 13,2015
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I used Carson's to buy my new property. Kevin was excellent throughout my purchase. He always kept me informed and I knew I could call him anytime with any question or request an update. He always called me back the same day. Kevin was professional and friendly, he made the hassle and stress easier to bear. When there was a problem within the chain I felt very confident that Kevin was doing his upmost at all times to ensure a smooth process. And of course the problem was then resolved by Ke...
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Jul 21,2015
Minithumbup
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Jul 21,2015
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Carson's Basingstoke are the most professional Estate Agents around Basingstoke. Having viewed lots of houses with other agents it became very apparent that I wanted Carson's to sell my house. The staff are professional and always available to answer questions. Kevin at Carson's is excellent and I would highly recommend him! All staff work very hard for the vendor and purchaser, they try to their hardest to minimise the stress levels in buying/selling houses by communicating with all parties and...
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Jun 30,2015
Minithumbup
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Jun 30,2015
0 people found
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Very helpful and and kept us informed all the way through the process. I have used Carsons before ( a long time ago!) again, as a buyer and found the quality of service to be as good now as it was then. Consistent, helpful and Kevin was particularly easy to work with....
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Jun 26,2015
Minithumbup
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Jun 26,2015
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Good contact from the team and knowledge about the issues with my sale. The deal took several months where something was put back repeatedly, Carson & co made sure that I knew where I stood along the way with regular calls from Grant and the rest of the team knew me when I walked in. I had to get my mortgage agreement extended and this was made easy by Stuart so I always knew what I had to do....
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Jun 26,2015
Minithumbup
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Jun 26,2015
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Putting the flat on the market and completing the legal formalities was very easy using Carson & Co's fast track agreement with Countrywide. Whilst the initial open day was very well attended it did not generate a sale but the subsequent review of the positioning of the property within the market meant that a number of offers quickly followed. I have been kept updated through the process, and when required, Kevin has been excellent in dealing with both sets of solicitors to ensure as smooth ...
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Jun 25,2015
Minithumbup
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Jun 25,2015
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From the first contact with the branch they were very professional, completing the valuations very quickly, and arranging energy scores and other surveys. They also helped with arranging solicitors. The sale went through with no problems and I was very happy with their efforts...
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Jun 25,2015
Minithumbup
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Jun 25,2015
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There were actually 4 contacts involved in the whole process of selling my home which I wanted to ensure were called out. Oliver Brooks, Kevin Cheeseman, Stuart Groenendaal & last but no means least Grant Turness. This was an emotional move from me and I remember waltzing into the office, plonking myself down and saying "help me" .. and that they did. :) Oliver was amazing at helping me identify the right price at selling my home, assuring me that he believed it would be a q...
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Comment on agent fees
All spot on .. they well and truly earned the fees I paid.
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Jun 24,2015
Minithumbup
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Jun 24,2015
1 people found
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The sale of our house was handled and managed with superb efficency and feedback. Constantly updated form the carson team with dates and times for open house day and further viewing from buyers was fantastic. Kevin and Dan who delt with our open house were extremely smart, professional and had a great attitude to everything. After an initial buyer pulled out Kevin and Dan were straight on the phone to potential buyers and within 3 hours our house was sold again. During the contract to exchange d...
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Jun 24,2015
Minithumbup
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Jun 24,2015
1 people found
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Gina 1st arranged the appointment and recommended Stuart to sort the Morgage. Gina also did the negotiations. She was a delight, prompt in getting back to us and the deal was done and dusted nice and quickly. Stuart, got us a better mortgage than a financial advisor that had been recommended to us by a friend. As the purchase took longer than we hoped due to solicitors, he even managed to better it a few days before we exchanged. Grant kept us well informed throughout the process. He p...
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Jun 24,2015
Minithumbup
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Jun 24,2015
0 people found
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Grant and Kevin were amazing from start to finish when we sold our property through Carsons. From dealing with our initial queries to handling the open day, they were very reassuring to us about handling the sale, making the selling process as stress free as possible. When we had a miscommunication between solicitors, Kevin acted swiftly to sort out the issue and make sure everyone was on the same page. Many thanks!...
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Jun 01,2015
Minithumbup
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Jun 01,2015
0 people found
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As a first time buyer I found Grant extremely helpful. He was always available to answer our questions, provided quick and efficient progress updates and was an all round pleasure to work with. If anything needed to be done or followed up he was always the first person I called. I was very impressed with his work and we will certainly be returning when we decide to move on....
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Apr 14,2015
Minithumbup
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Apr 14,2015
0 people found
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Stuart was a fantastic support when buying our first property, offering a huge amount of support and knowledge. He took us through every step of the process very professionally and made the whole process very simple. We would highly recommend him....
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Jan 25,2015
Minithumbup
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Jan 25,2015
0 people found
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I am a first-time landlord. I met with a number of agents before I decided to take on Carson & Co as a full management agency. I have received excellent and very personal service from Richard and James. My property was let within a month and the tenants seem very nice. I was kept up to date at every step of the journey and I felt very supported throughout. I am looking forward to working with Richard and James for the foreseeable future....
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Comment on agent fees
Very good value for the service I received. Outstanding in fact.
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Jan 14,2015
Minithumbup
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Jan 14,2015
0 people found
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Carsons estate agents were initially not one of the first estate agents I contacted when searching for our retirement property, they came about when I saw a desireable property for sale through their local newspaper advertisements. It then became very clear to me and my wife that the company and their staff were not only extremely helpful but very efficient and polite and friendly in progressing with our property purchase and the sale of our then existing home. We were well informed almost on a ...
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Comment on agent fees
Agents fees were very reasonable, we were given two options of fees which we found useful and towards the completion day of our sale/purchase when some problems arose through the chain of sellers the staff worked extremely hard to ensure the completion day was achieved by the date set.
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Jan 13,2015
Minithumbup
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Jan 13,2015
0 people found
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We decided to use Carson & Co from a recommendation we recieved from friends. Initially we dealt with Oliver Brooks who is the branch manager. He broke down the whole process for us in a very clear and professional way that was easy to understand. After our initial consultation with Oliver, he handed us over to Grant Turness (Assistant Branch Manager). Grant was very professional in the way he dealt with the sale of our property and kept us informed throughout the process. He worked with ...
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Dec 28,2014
Minithumbup
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Dec 28,2014
0 people found
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We dealt with Grant for the majority of our house purchase, a process that lasted about 2.5 months. Throughout Grant was very professional. For my experience the best thing you want when buying a house is good communication between parties, and Grant certainly lived up to expectations. I would certainly hope to deal with Carsons again when purchasing my next house. Many thanks....
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Dec 20,2014
Minithumbup
By:
Dec 20,2014
1 people found
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It has been a journey of 10 months in order to get to the point of exchange of contracts on our sale and this in no way the fault of Carson's (we are purchasing a new build). We dealt with Oliver the Branch manager initially and he was aware that our expectations were high having purchased a number of houses in the past and we must say he did not let us down. The experience has always been on our terms, we have never been rushed to make decisions. We have received a personal service from Gran...
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Comment on agent fees
Money well spent as we have left all the negotiations with the agents.
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Dec 15,2014
Minithumbup
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Dec 15,2014
0 people found
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I have been really impressed with the level of service we received when selling our house recently. The process from start to finish was handled very professionally and I would highly recommend Carson's. The team are very friendly, very responsive and have a been a pleasure to work with through this very stressful time....
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Dec 08,2014
Minithumbup
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Dec 08,2014
1 people found
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Gina and Stuart have been so helpful in my re-mortgage application. With out Stuart, i would be still struggling to sort out my mortgage woes. He managed to arrange me a five year fixed rate mortgage, which will allow me peace of mind, especially in this hard economic climate. Stuart also helped me re-arrange my various insurances, including critical illness cover, along with buildings and contents cover, and he managed to save me money as well. Gina was introduced to me in the first instance,...
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Dec 05,2014
Minithumbup
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Dec 05,2014
0 people found
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I found Carson & Co to be an extremely professional company to deal with, which you don't often find these days. They kept my updated regularly which helps at an extremely stressful time. I would happily recommend them to any of my friends....
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Comment on agent fees
The agents fees were negotiable.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £150,000
  • Max: £425,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 2 0 57 0 21 0 6 0
Richard Shelton - no image available Richard Shelton
Lettings Manager
4 reviews

About Richard No description set View full profile
Grant Turness - no image available Grant Turness
Assistant Branch Manager
46 reviews

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Stuart Groenendaal - upload your photo Stuart Groenendaal
20 reviews

About Stuart No description set View full profile
James Wilkinson - upload your photo James Wilkinson
4 reviews

About James No description set View full profile
david simkins - upload your photo david simkins
1 reviews

About david No description set View full profile

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