No description for branch.
Carson & Co

2 Mayfair House Basingstoke
Hampshire
RG21 7JS

01256 324556
Website not available

Properties for Sale
Properties to Rent

“ Overall very smooth move and agents in control... ”

Jun 14,2018
Minithumbup
By: 'Dan'
Jun 14,2018
0 people found
this helpful
Carson's Basingstoke were very good from start to finish, completing a fair valuation and then marketing and ultimately selling my property as well as coordinating with the one we purchased through them. Siobhan in particular was absolutely invaluable, coordinating with others in the chain ...
read full review
Comment on agent fees
Fees were a little higher than some online agents but not unreasonable.
Was this helpful? Yes

“ Excellent service & in-depth knowledge of the market... ”

Jun 13,2018
Minithumbup
By: 'Ailun'
Jun 13,2018
0 people found
this helpful
We sold our property through Carsons Basingstoke branch. Barry's team has been excellent throughout our sale and provided as much as support we needed. With special thanks to Siobhan Doyne, she is my main point of contact all time. She is always helpful and ...
read full review
Comment on agent fees
I found the fee is reasonable and somewhat competitive.
Was this helpful? Yes

“ Excellent service... ”

May 20,2018
Minithumbup
By: 'Mary'
May 20,2018
0 people found
this helpful
Excellent service from Carson & Co. Really friendly, very efficient and very helpful. Especially Richard. Thank you so much for all your help. I would strongly recommend anyone to make them your first choice....
read full review
Was this helpful? Yes

“ Excellent Service... ”

Apr 27,2018
Minithumbup
By: 'Mel'
Apr 27,2018
0 people found
this helpful
The over all service was Very Good. The agent was friendly & helpful, always willing to meet me even before work to suit my hours. For future reference it will be good to tell people if elect & gas is on Pay as you Go ...
read full review
Comment on agent fees
I didn't have an issue with the £600 fee but it become an issue because it was neglected to tell me that it was excl vat.
Was this helpful? Yes

“ New Rental Property... ”

Apr 22,2018
Minithumbup
By: 'Hope Strugnell'
Apr 22,2018
0 people found
this helpful
Jorja was so helpful throughout my move. Kept me updated at all times and was always willing to help wherever she could. Very easy to get on with and really nice girl. Definitely made the stressful move much more of a positive experience. Thank you ...
read full review
Was this helpful? Yes

“ Mr... ”

Apr 19,2018
Minithumbup
By: 'Radoslav Stefanovic'
Apr 19,2018
0 people found
this helpful
Jorja was extremely professional and helpful from the first time I meet her trough all the process. She responded on all my request on timely manner. I have nothing but respect for the way she does her job....
read full review
Comment on agent fees
Very good
Was this helpful? Yes

“ Lettings Review... ”

Apr 12,2018
Minithumbup
By: 'Sam and Katherine'
Apr 12,2018
0 people found
this helpful
Not usually a big fan of estate agents, however Hannah at Carson and Co gave me a new perspective. Fantastic and enthusiastic customer service. Kept us updated throughout what can only be described as a smooth and stress free process. Thank you very much for ...
read full review
Comment on agent fees
Fees were quite high, however this did reflect in the service provided.
Was this helpful? Yes

“ Excellent... ”

Apr 10,2018
Minithumbup
By: 'AB'
Apr 10,2018
0 people found
this helpful
The service was good and as per expectation.Thanks to Jorja,I had a smooth move in on the date of agreement....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Excellent service... ”

Apr 09,2018
Minithumbup
By: 'Olivia'
Apr 09,2018
0 people found
this helpful
Hannah was absolutely amazing when looking after us. She made our first move smooth and enjoyable. Highly recommend her for her outstanding customer service. Also would like to mention Jorja who we saw a couple of times, so bubbly and happy. These girls are incredible....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Great communicator... ”

Mar 28,2018
Minithumbup
By: 'DM Shinfield'
Mar 28,2018
0 people found
this helpful
My experience with Jorja from start to finish was exemplary. I found her a great communicator , always returned calls promptly and was very helpful through the process and indeed after I moved in. I had issues at the property and Jorja maintained contact afterwards even ...
read full review
Comment on agent fees
Check in fees high
Was this helpful? Yes

“ Great Service... ”

Mar 28,2018
Minithumbup
By: 'James'
Mar 28,2018
0 people found
this helpful
We contacted Carson & Co for an initial valuation on the property. Barry was the member of staff who came to the house. He was very professional and explained the options we had and the processes we would need to go through. Once the house ...
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes

“ All good... ”

Mar 27,2018
Minithumbup
By: 'SW'
Mar 27,2018
0 people found
this helpful
Responsive, helpful, friendly, no problems, nothing to complain about I don't have any more words sorry! word word word...
read full review
Comment on agent fees
What can you do? Fees are fees
Was this helpful? Yes

“ Stress free letting... ”

Mar 27,2018
Minithumbup
By: 'Jothi Valan and Aishwarya'
Mar 27,2018
0 people found
this helpful
It has been a pleasure dealing with Carson and Hannah. Stress free letting. Right from arranging the viewing, negotiation and check in Hannah has been always reachable and helpful. I would recommend Carson....
read full review
Was this helpful? Yes
Mar 08,2018
Minithumbup
By: 'Sam Gurung'
Mar 08,2018
0 people found
this helpful
Kabir was excellent in helping us find our new home. We are extremely pleased by all his advice, help and ultimately his service. I would definitely recommend him to my friends and family....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2018
Minithumbup
By: 'Arpan'
Mar 08,2018
0 people found
this helpful
Thank you so much for helping us to find a nice house to live in, especially your staff member Kabir....
read full review
Comment on agent fees
The fees are reasonable.
Was this helpful? Yes
Mar 06,2018
Minithumbup
By: 'Sam & Cara'
Mar 06,2018
0 people found
this helpful
I couldn't have a more positive review to give of Carson & co or the staff representative Jorja. Jorja was incredibly attentative and regulularly kept us informed and resolved any concerns or quieries that we had. Even when Jorja was unavailable, the rest of ...
read full review
Comment on agent fees
Reasonable cost of fees
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'J. Moura'
Feb 09,2018
0 people found
this helpful
Very helpful they made the whole process very easy and efficient. Very happy with the team to find the house. The only bad thing is the maintenance.... we still waiting for them to call or come to fix things (since early start if January....)....
read full review
Was this helpful? Yes
Feb 01,2018
Minithumbup
By: 'Amy Dalton'
Feb 01,2018
0 people found
this helpful
Hannah was a pleasure to work with during the process of taking our new tenancy, she answered questions and followed up very efficiently with my queries....
read full review
Comment on agent fees
Fees were more than I expected but am happy with the service I received from the fees.
Was this helpful? Yes
Feb 01,2018
Minithumbup
By: 'George'
Feb 01,2018
0 people found
this helpful
It was a great pleasure to work with Hannah. Always very helpful, ready to give the right information and doing all diligence to meet our needs. Thank you for that...
read full review
Was this helpful? Yes
Jan 17,2018
Minithumbup
By: 'DAVE REEDMAN'
Jan 17,2018
0 people found
this helpful
I first dealt with CARSONS (Basingstoke) in early 2016, dealing with Grant Turness, David Simkins and Siobhan Doyle in selling a house in Napoleon DrIve and buying a house in Highdowns. Although this process when on for over 6 months. All of them keep us informed on ...
read full review
Comment on agent fees
ABOVE AVERAGE I WAS QUOTED
Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'Rita'
Jan 15,2018
0 people found
this helpful
David was very good at keeping me informed as the sale progressed especially in the last few weeks up to exchange and completion. The purchasers he sent to view the property were well matched and in good positions to move forward. It all went according ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 12,2018
Minithumbup
By: 'Di'
Jan 12,2018
0 people found
this helpful
David took over the sale of our property when, unfortunately, the chap who signed us up, left the company. We had accepted an offer in early January, but had a few issues with the length of our lease, and although the sale went through eventually ...
read full review
Comment on agent fees
We understood from the outset, that there would be agents fees involved, so cannot comment.
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Denise'
Feb 01,2017
0 people found
this helpful
These guys were great. Could not have been more helpful & things got done fast. I was very impressed with the service. When I called in to see them they were all very pleasant & polite. If they could go the extra mile to help, ...
read full review
Comment on agent fees
Agents Fees were good.
Was this helpful? Yes
Jan 31,2017
Minithumbup
By: 'Lindsey Mowbray-Williams'
Jan 31,2017
0 people found
this helpful
Having recently purchased a buy to let property through Carson & Co. basingstoke, (a very smooth and stress free transaction) I decided after speaking with Richard Shelton at some length to stay with them to manage the property for me. This has proved to be ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2017
Minithumbup
By: 'Andi & Martin'
Jan 31,2017
0 people found
this helpful
Excellent Customer Service, Polite, Friendly, Efficient, Accomodating, Helpful and nothing is too much trouble. Will definitely use again and again...
read full review
Comment on agent fees
The fees are expensive, but then you pay for what you get and the service is excellent.
Was this helpful? Yes
Oct 03,2016
Minithumbup
By: 'David and Monica'
Oct 03,2016
0 people found
this helpful
Grant Turness leads a team of experienced, professional and competent Estate Agents. We would especially mention Kevin Cheeseman. These two individuals successfully marketed and sold our house at above the guide price in an incredibly short period of time. At all times they were available ...
read full review
Comment on agent fees
We discussed fees with Grant when he initially valued the house and found the fees to be competitive with other Estate Agents considering the quality of service being provided.
Was this helpful? Yes
Jun 21,2016
Minithumbup
By: 'Emma Squibb'
Jun 21,2016
0 people found
this helpful
I can highly recommend the team in Basingstoke who sold our house for us. Grant was a great help coming out quickly to value and then advising on the best options for us. After our open day didn't go as well as expected we were ...
read full review
Was this helpful? Yes
Feb 12,2016
Minithumbup
By: 'Gail & Ian'
Feb 12,2016
0 people found
this helpful
Our property sale (and purchase!) was complicated to say the least. Throughout the whole process, the team at Carsons, predominantly Kevin Cheeseman, were calm, proactive and open with information, keeping us regularly informed. The last few weeks of the transactions, everything went up a notch (...
read full review
Comment on agent fees
The fees were in line with market rates.
Was this helpful? Yes
Feb 12,2016
Minithumbup
By: 'Richard E'
Feb 12,2016
0 people found
this helpful
This was the second time I have used Carson & Co lettings to help me find tenants for my town centre apartment. Again this firm and its Festival Place branch have proven why I would choose them over competitors to undertake this work. From initial ...
read full review
Comment on agent fees
Good value for money given the quality of the service recieved.
Was this helpful? Yes
Jan 20,2016
Minithumbup
By: 'Harriet'
Jan 20,2016
0 people found
this helpful
The team at Carsons were most helpful when it came to selling my property, they kept me updated every step of the way and as it was my first time selling, I felt in very capable hands! Everything was seamless, thanks very much!...
read full review
Comment on agent fees
Competitive
Was this helpful? Yes
Areas covered
  • RG21
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £150,000
  • Max: £425,000

Letting
  • Min: £0
  • Max: £203,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 19 0 64 0 21 0 6 0

Fees

No fees set.
Last updated at 4:23 PM 07/11/2017 by Siobhan Doyne

Complaints Procedure

No procedure set.
Last updated at 4:23 PM 07/11/2017 by Siobhan Doyne

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Sell or Rent Your Home