Woking, GU21
4.3/5, 52 reviews
83% recommended
81% sales valuation accuracy
88% sales fee satisfaction
50% lettings valuation accuracy
29% lettings fee satisfaction

Property Features

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Latest Reviews

View all Reviews 52
9th Mar 2022
reviewed by 'Em'
“Very dishonest service. We had to abandon the purchase a few weeks before exchanging contracts. When we made our initial ......”
5th Jun 2021
reviewed by 'Clark Janet'
“Cannot rate them highly enough for their determination, enthusiasm and patience. Always so friendly too. Brilliant service. Always kept informed...”
10th Jan 2021
reviewed by 'Steve Smith'
“Stay away from this lot. Faceless local office, which never picks up the phone and a head office that only ......”
4th Jul 2019
reviewed by 'Danny'
“We have had excellent service from Carsons. Especially with our mortgage advice from Sajay who is very helpful and professional....”
20th Mar 2018
reviewed by 'Joyce'
“Carson's dealt with me in a very professional way from the start of the sale. Samantha and Melanie helped me ......”
13th Mar 2018
reviewed by 'Sue'
“Our main agent was William von Siegmund who has now left Woking. He was extremely pleasant, helpful and knowledgeable. A ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Carson & Co
40-42 Commercial Way
Woking
Surrey
GU21 6EN
01483 789469

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 81% 88% £175,000 £910,000
Lettings 50% 29% £750 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 4 3 25 0 12 0 2 4
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Rory worked very hard to sell our property & kept us ......”

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Apr 30,2014
Minithumbup
By: 'Rachel'
Apr 30,2014
0 people found
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Rory worked very hard to sell our property & kept us updated & informed promptly of every thing going on. He was enthusiastic & an exceptional member of the Carsons team, by helping us achieve our house sale....
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“After browsing the internet for some time I came across ......”

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Apr 28,2014
Minithumbup
By: 'Sebastian'
Apr 28,2014
0 people found
this helpful
After browsing the internet for some time I came across a house that I had seen a few weeks prior, it appeared that it was back up for sale, I decided to contact Carson & Co to see if I could arrange a viewing. This was ...
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“We bought our current property through Carson and Co in ......”

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Apr 08,2014
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By: 'Prim'
Apr 08,2014
0 people found
this helpful
We bought our current property through Carson and Co in Woking and Rory dealt with the sale of the property to us. Rory was very professional, helpful, approachable and always kept us informed as to how our purchase was progressing. He was always available when ...
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“Hello,I recently sold my property through Carsons in Woking, ......”

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Apr 08,2014
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By: 'Mark'
Apr 08,2014
0 people found
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Hello, I recently sold my property through Carsons in Woking, the commerical way branch. I was advised expertly throughout this process by Martin Jakins. He not only kept me abreast of the proceedings and regularly offered advice but also went out of his way to ...
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By: Martin
Apr 09, 2014
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It was a pleasure Mark, thank you for the business. All the best for the future. Many thanks, Martin ...

“After looking for a property for considerable time we were ......”

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Apr 07,2014
Minithumbup
By: 'CS2014'
Apr 07,2014
1 people found
this helpful
After looking for a property for considerable time we were very happy to finally find our dream home through Carson's and to work with Rory Watkins on the purchase. Rory was extremely helpful, efficient and an extremely nice person and we completely put our trust ...
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“Out of all the factors which make up an excellent ......”

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Mar 19,2014
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Mark
By: 'Steve'
Mar 19,2014
1 people found
this helpful
Out of all the factors which make up an excellent estate agency the truly important ones are (1) the ability to value the property accurately, and (2) the ability to deliver on the sale. The first factor requires some courage, as there are a lot of people ...
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“In all dealings from initial contact and viewing to completion ......”

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Mar 03,2014
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Seymone
By: 'Happy'
Mar 03,2014
1 people found
this helpful
In all dealings from initial contact and viewing to completion Seymone was very professional and helpful. Seymone listened exactly to my Mum's requirements and did not waste our time with unsuitable properties. This purchase took a very long time 7 months due to the property purchase ...
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“I am very please with the communication regarding the sale ......”

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Mar 03,2014
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Mark
By: 'Caroline'
Mar 03,2014
1 people found
this helpful
I am very please with the communication regarding the sale of my Mothers property, It was a very testing sale with the buyer having trust in Mark/Simone regarding the Court of Protection which took a long but the buyer remained loyal due to their ...
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“Unfortunately I had to sell my mothers flat due to ......”

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Feb 07,2014
Minithumbup
By: 'Alison'
Feb 07,2014
1 people found
this helpful
Unfortunately I had to sell my mothers flat due to her moving into a care home. I had to get 3 agents round to value due to legal reasons. Martin stood out from the start, professional, courteous and felt as though he cared about the predicament ...
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“Hello,I had origianlly tried to sell my property via ......”

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Jan 29,2014
Minithumbup
By: 'Mark'
Jan 29,2014
3 people found
this helpful
Hello, I had origianlly tried to sell my property via another estate agent in the Woking area but was told that the matter was too ''complex'' and that i should try another agency. Martin Jakins of Carsons, Commercial Way, was recommended to me. I called ...
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“I was very pleased with all services offered, from photos, ......”

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Jan 06,2014
Minithumbup
By: 'Janice'
Jan 06,2014
0 people found
this helpful
I was very pleased with all services offered, from photos, viewings negotiations. They kept me informed throughout the whole process including up to exchange of contracts. The staff were exceedingly polite and courteous at all times. The advertising and sales information was of a good ...
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“I am an Engineer and work in the oil industry ......”

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Oct 23,2013
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REBECCA
By: 'ALI'
Oct 23,2013
2 people found
this helpful
I am an Engineer and work in the oil industry and because of work commitments I had to relocate to surrey from Aberdeen. I contacted many agencies in WOKING area and some of them have a big name in the market but to my surprise ...
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“Carsons were the second agent I dealt with when buying ......”

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Oct 14,2013
Minithumbup
By: 'Fiona'
Oct 14,2013
2 people found
this helpful
Carsons were the second agent I dealt with when buying a flat recently. I completed at the end of September. I found all the staff exceptionally polite, friendly and easy to deal with. Martin Jatkins and Kunal Trehan, the 2 people I dealt with most, were ...
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“These guys are rubbish as far as looking after tenants ......”

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Sep 25,2013
Minithumbdown
By: 'J'
Sep 25,2013
2 people found
this helpful
These guys are rubbish as far as looking after tenants are concerned. We have made several complaints about bits peeling off the ceiling and general conditions of the house including fuse blow outs. They show up to check and never do anything about it. Now ...
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“The agency clearly wanted to have our business; but unlike ......”

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Sep 21,2013
Minithumbup
By: 'D'
Sep 21,2013
1 people found
this helpful
The agency clearly wanted to have our business; but unlike other agents they continued to be energetic in marketing. Martin in particular was very able and spared no effort in pushing a difficult negotiation to a successful conclusion. All the personnel were very friendly and ...
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“Carson's were extremely helpful at all stages of our search ......”

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Sep 20,2013
Minithumbup
By: 'Nicola'
Sep 20,2013
0 people found
this helpful
Carson's were extremely helpful at all stages of our search to buy a house, and we'd definitely recommend using them. Once we had an offer accepted on a property the branch manager, Martin, personally called regularly to update us and ensure there were no issues. . ...
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“The only issue with Carson's that I had was that ......”

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Jul 13,2013
Minithumbup
By: 'Michael'
Jul 13,2013
3 people found
this helpful
The only issue with Carson's that I had was that the agent that we had been dealing with in the purchase left mid way through and we weren't specifically informed of the new agent that would be dealing with the purchase. This did lead to ...
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“Our purchase was very frustrating as it seemed as if ......”

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Jul 10,2013
Minithumbup
By: 'Cobbs'
Jul 10,2013
2 people found
this helpful
Our purchase was very frustrating as it seemed as if it should be very easy and straightforward (i.e. empty flat, cash buyer) but it took months to complete. Kunal was very good at keeping in touch and trying to chivvy all concerned to achieve ...
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“We found Kunal very professional in the service provided. He ......”

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Apr 22,2013
Minithumbup
By: 'John'
Apr 22,2013
4 people found
this helpful
We found Kunal very professional in the service provided. He kept us fully informed at all times and helped us with contact with the seller over a number of points which made our move easier....
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“JIM is a very friendly and helpful always welcoming he ......”

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Nov 26,2012
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jim
By: 'carol'
Nov 26,2012
4 people found
this helpful
JIM is a very friendly and helpful always welcoming he was there to assist me when ever i needed his help and surport he expland the paper work to me ( I not that good at papers ) JIM would be there to help me , i can ...
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“Our experience has so far been exceptional - Steve sold ......”

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Nov 23,2012
Minithumbup
By: 'LaurenC'
Nov 23,2012
6 people found
this helpful
Our experience has so far been exceptional - Steve sold our house in 48 hours! He's always very helpful and available on the phone. To say we are ecstatic is an understatement - thank you so much, we are so looking forward to moving into our ...
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By: Steve Abdy
Nov 23, 2012
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Hi Lauren, Thank you for the kind comments and lets hope its a nice easy move. Regards Steve. ...

“For background, information, I am a young professional currently living ......”

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Jul 20,2012
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Louise
By: 'Matt'
Jul 20,2012
4 people found
this helpful
For background, information, I am a young professional currently living in London, but looking to move to the Woking area. I had arranged an appointment with Louise from MannCountrywide to view a property on Wednesday 18 July at 17:00. In order to make the appointment, I left ...
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What agent could do to change your mind?
Had the agent called me within 24 hours of the missed appointment to apologise, rather than me having to call them, I may not have felt inclined to leave this review, and might have given them the benefit of the doubt. Additionally, had they offered a discount on their fees, I may have considered using them. Neither of these things happened, however, and I will not be using them, much less recommending them.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Carson & Co, Woking GU21 6EN



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