• claim your profile
    Oliver Townley
  • upload your photo
    Hussein Madarbakus
  • claim your profile
    Vanessa Reid - Lettings Administrator Manager
  • upload your photo
    Dipika Kakar
At Camerons Stiff, we have over thirty years’ experience within the sales businss in NW2, NW6 & NW10 areas. Our team are specialists in all aspects of sales and we have now had our Lettings office opened for over 16 years and specialise in all aspects of letting and renting along with bespoke rental solutions, property management and investment properties. We offer a unique combination of strong local knowledge, industry experience and offer a personable and friendly service.
Camerons Stiff & Co

2 Willesden Green Station, Walm Lane Willesden Green, London
Greater London
NW2 4QS

020 8450 9377
Aug 14,2017
Minithumbup
Dipika Kakar
By: 'MT'
Aug 14,2017
0 people found
this helpful
Dipika was tremendously helpful in managing a flood in our flat due to a burst pipe. She handled all aspects of the situation and ensured it was returned to normal as quickly as possible. At all times, she was responsive, courteous and sensitive about the situation....
read full review
Was this helpful? Yes
Aug 10,2017
Minithumbup
Vanessa Reid - Lettings Administrator Manager
Dipika Kakar
By: 'K Evans'
Aug 10,2017
3 people found
this helpful
Vanessa a pleasant and knowledgeable individual who and above all a is professional, which I have appreciated on some many levels; she takes the time to understand the needs of her clients and the properties. When issues have arisen she had dealt with them accordingly and honestly! Dipika has also been a breath of fresh air, she has risen too the various challenges and is very supportive, responsive to my calls and emails and easy to work with....
read full review
Comment on agent fees
High - but they do earn each pound
Was this helpful? Yes
Jun 30,2017
Minithumbup
Hussein Madarbakus
By: 'Edwin Adu'
Jun 30,2017
0 people found
this helpful
This was the second flat that I sold through Camerons Stiff and actually the second time that Hussein sold it! What can I say, Hussein went above and beyond. He helped me with arranging the lease-plans which was more for the solicitors to do that the estate agent. He even came round after working hours to sit and speak with my mum who was the real decision maker in the transaction. Despite the stereotype that these slick estate agents go by, Hussein was kind and considerate with my mum. He made ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 01,2017
Minithumbup
By: 'Pat.'
Jun 01,2017
0 people found
this helpful
Hussein was extremely helpful and professional, always returned calls even after working hours and made this sale a lot less stressful than other house sales I have been involved in. A five star service. Thank you....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 28,2015
Minithumbup
Oliver Townley
By: 'N Pinto'
Oct 28,2015
1 people found
this helpful
Coming from a previous horrible agent, this was a great experience. They got stuff sorted, were super nice. The contract has nice terms and no hidden fees and such. The contract was super easy to read and agree to. Auto renewal existed at no extra price to the tenant. Rent increases are defined as per inflation, which is great. No frills, good people, easy to deal, friendly. Highly recommended....
read full review
Was this helpful? Yes
Areas covered
  • NW2
  • NW6
  • NW10
  • W9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA DPS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 2 0 0 0 0 0
Oliver Townley - upload your photo Oliver Townley
1 reviews

About Oliver No description set View full profile
Hussein Madarbakus - no image available Hussein Madarbakus
Senior Sales Negotiator
1 reviews

About Hussein No description set View full profile
Vanessa Reid - Lettings Administrator Manager - upload your photo Vanessa Reid - Lettings Administrator Manager
1 reviews

About Vanessa No description set View full profile
Dipika Kakar - no image available Dipika Kakar
Senior Proeprty Manager
2 reviews

About Dipika No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Please refer to website where it is all listed

www.cameronsstiff.co.uk
Last updated at 2:14 PM 10/08/2017 by Caroline Isaacs

Complaints Procedure

Complaints Procedure

Camerons Stiff Ltd (trading as Camerons Stiff & Co) has a formal complaints procedure which is explained below.

As a valued customer, we always expect all our vendors and clients to receive a first class service from us. We aim to provide high levels of customer satisfaction, but if you believe we have made a mistake or are not entirely happy with us, then please do get in touch with Camerons Stiff & Co as soon as possible and we will do everything to get it right.

As members of The Property Ombudsman Scheme we are subject to their rules. In general this gives customers who are unable to resolve a complaint against, us the right to have this reviewed by an independent person. Please note that the Ombudsman will not investigate your complaint before you have completed our complaints procedure. The aim of our complaints procedure is to resolve any issues or concerns as quickly as possible at the individual office.

Stage One
Ҁ’ If you have a problem with one of our offices, please discuss this with one of our Branch Staff. Our aim is to deal with your problem both quickly, fairly and sympathetically.
Ҁ’ We will respond to your complaint immediately and no later than 3 working days of the first notification

Stage Two
Ҁ’ If you feel that the matter is not being resolved to your satisfaction, then this must be put in writing to one of the Company Directors. You must write to them within 2 weeks of the complaint arising.
Ҁ’ The Director will acknowledge your complaint within 3 working days of receipt of your letter and provide you with a full written response within 15 working days.

Stage Three
Ҁ’ If you are still dissatisfied please put the complaint in writing to The Company Secretary, who will acknowledge receipt of your complaint within 3 working days of receiving your communication. You may be asked for additional information, if this is required to assist in resolving this matter. Your letter should state why you are still dissatisfied and what further action you wish Camerons Stiff Ltd to take to fully resolve this complaint. A formal written outcome of this investigation will be sent to you within 15 working days. Please address this to Mrs Caroline Isaacs, Company Secretary, Camerons Stiff Ltd, 275 Willesden Lane, London, NW2 5JA
Ҁ’ In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Camerons Stiff & Co will have given you its final response by letter. This will be accompanied by The Property Ombudsman Consumer Guide.

Final Stage
Ҁ’ If you are still not satisfied with the steps taken by Camerons Stiff Ltd you can write to The Property Ombudsman Ltd, 4 Bridge Street, Salisbury, Wiltshire, SP1 2LX. www.tpos.co.uk
Ҁ’ The Ombudsman will take into account any points made by you and Camerons Stiff Ltd. However, they may refuse to investigate a complaint that happened more than 12 months ago before you complained in writing to the Member Agency or your complaint to the Ombudsman was more than 6 months after you received the Member AgencyҀ™s final offer of settlement to answer. The Ombudsman will not consider your complaint until our internal current complaints process has been exhausted.
Ҁ’ The OmbudsmanҀ™s Office may try to settle the dispute by agreement between you and Camerons Stiff Ltd. If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances.
Ҁ’ The Ombudsman will then send their decision to you & Camerons Stiff Limited. You can accept or reject their decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish. If you wish to take legal action, you can do so. Your legal rights will not have been affected by the Ombudsman's decision.
Last updated at 2:14 PM 10/08/2017 by Caroline Isaacs

Awards won by Camerons Stiff & Co, London NW2 4QS

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



?>