Uxbridge, UB8
4.9/5, 527 reviews
97% recommended
90% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
Established in 1994, Cameron is an multi award winning privately owned and run independent lettings property and sales agency with branches in West Drayton and Uxbridge Middlesex. We have a dedicated in house property management team, and are the most active agent in the local area letting and selling at the ... show more Established in 1994, Cameron is an multi award winning privately owned and run independent lettings property and sales agency with branches in West Drayton and Uxbridge Middlesex.

We have a dedicated in house property management team, and are the most active agent in the local area letting and selling at the Parkwest and Drayton Garden Village New Homes Developments

The Cameron Group offer advice on buying, selling, letting and renting property as well as land and new homes consultation.

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Estate Agents London | Cameron Group

Opening Hours
Address

Cameron Estate Agents
195 High Street
Uxbridge
Middlesex
UB8 1LB
01895 252000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £195,000 £2,920,000
Lettings 94% 96% £450 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
186 3 243 5 30 1 34 3 20 2
Areas covered
  • UB8
  • UB10
  • UB7
  • UB5
  • WD3
  • HP10
  • UB3
  • HP11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Latest Properties
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Cameron Estate Agents Branches (view all )

“Very good service...”

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Jan 21,2020
Minithumbup
Scott Sharples
By: 'Stella Rolfe'
Jan 21,2020
0 people found
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After speaking to Scott, he assured me and was confident there would not be a problem in finding me suitable tenant within 2 weeks. He didn't only find one, the tenant is ready to move in within that time! Thank you Scott. Very good service....
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“Excellent customer service,Supportive and go......”

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Jan 18,2020
Minithumbup
Scott Sharples
By: 'Nikki Jackson'
Jan 18,2020
0 people found
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Excellent customer service, Supportive and good advice. Good competative rates and was impressed at the speed in which my flat was let out to tennants....
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“Highly recommended...”

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Jan 17,2020
Minithumbup
Scott Sharples
By: 'Luciano Juillet'
Jan 17,2020
0 people found
this helpful
Very helpful and hard worker. We had the chance to do all the procedures quickly and easily. I highly recommend Scott (and Cameron) for future needs....
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“Is so good that I choose this agent, all the ......”

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Jan 14,2020
Minithumbup
Scott Sharples
By: 'Niyu Qian'
Jan 14,2020
0 people found
this helpful
Is so good that I choose this agent, all the staff will help you when you need, and they will help you as much as they can....
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“Clive Ewards...”

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Dec 20,2019
Minithumbup
Clive Edwards
By: 'Christina Georgiou'
Dec 20,2019
0 people found
this helpful
Clive Edwards was very professional, upbeat, and great throughout the whole process of buying my home. I felt that Clive was reliable and helped me with some challenging moments in my journey. I highly recommend Clive Edwards and very happy with his service....
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“I have really good experience with Cameron, a......”

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Dec 17,2019
Minithumbup
Scott Sharples
By: 'ebolan01@amgen.com'
Dec 17,2019
0 people found
this helpful
I have really good experience with Cameron, and specifically Scott Sharples. He was very responsive from day 1, and we could manage to collaborate very well virtually (over email), since I travel a lot and I cannot make myself present in town. I found some deficiencies ...
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“Ketan has been managing my portfolio for a co......”

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Dec 13,2019
Minithumbup
Ketan Tailor
By: 'shafiq ahmed'
Dec 13,2019
0 people found
this helpful
Ketan has been managing my portfolio for a couple of years and in doing so, had always maintained a high degree of professionalism and understanding of both mine and my tenants needs. The prompt feedback and communication has resulted in fast and effective solutions whenever ...
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“Very pleased with the service I received , Ma......”

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Dec 09,2019
Minithumbup
Matthew Barseghian
By: 'Michelle hughes'
Dec 09,2019
0 people found
this helpful
Very pleased with the service I received , Matthew always kept me informed of the progress and the whole experience was stress free and dealt with in a professional manner ....
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“Ketan was an excellent agent. He made the who......”

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Dec 08,2019
Minithumbup
Ketan Tailor
By: 'Catriona'
Dec 08,2019
0 people found
this helpful
Ketan was an excellent agent. He made the whole process of moving into a new place very easy and stress free. I would highly recommend dealing with him and the company, Cameron Estate in the future....
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“VERY HELPFUL. WOULD GET BACK TO US STRAIGHT A......”

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Nov 25,2019
Minithumbdown
Scott Sharples
Katie Robson
By: 'H CHOUHAN'
Nov 25,2019
0 people found
this helpful
VERY HELPFUL. WOULD GET BACK TO US STRAIGHT AWAY RE ANY QUERIES. VERY POLITE. FOUND US TENANTS STRAIGHT AWAY WITHIN TWO DAYS....
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“KATE AND SCOTT ARE SUPER PROFESSIONAL AND GOT......”

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Nov 08,2019
Minithumbup
Katie Robson
Scott Sharples
By: 'MO'
Nov 08,2019
0 people found
this helpful
KATE AND SCOTT ARE SUPER PROFESSIONAL AND GOT ME AN OFFER WITHIN 48hrs. They are the best estate agent in the Uxbridge area as I have dealt with all of them and none can compare to the speed that Cameron works at....
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“Scott was excellent and professional in all a......”

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Oct 25,2019
Minithumbup
Scott Sharples
By: 'Casey Webster'
Oct 25,2019
0 people found
this helpful
Scott was excellent and professional in all areas of dealings and assisted every step of the way (above and beyond). We couldn't thank Scott enough for his time and effort with assisting from viewings to the move in yesterday with all information we needed to ...
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“I am student and was looking house to rent, S......”

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Oct 21,2019
Minithumbup
Scott Sharples
By: 'Ignis HUNG'
Oct 21,2019
0 people found
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I am student and was looking house to rent, Scott is a really nice agent, make every thing easy. Great...
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“Really efficient and professional staff.Was ......”

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Oct 18,2019
Minithumbup
Scott Sharples
Katie Robson
By: 'Catarina Aguiar'
Oct 18,2019
0 people found
this helpful
Really efficient and professional staff. Was easy to rent with Cameron. Scott and Katie were always ready to help. Indeed one of the best agencies in the market....
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“excellent service...”

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Oct 04,2019
Minithumbup
Katie Robson
By: 'Amarjit Bhachu'
Oct 04,2019
0 people found
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Really nice group of people to work with, especially Katie Robson. I use Cameron estates for my other properties and would recommend them highly....
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“Very professional, super fast, highly recommend...”

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Sep 23,2019
Minithumbup
Scott Sharples
By: 'Elaine Frewin'
Sep 23,2019
0 people found
this helpful
Very professional, super fast in securing a tenant, within a couple of days. Kept me up to date with progress and answered all my questions. I would highly recommend....
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“Great service from the whole team. Prompt and......”

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Sep 20,2019
Minithumbup
Scott Sharples
By: 'Reshma Mehta'
Sep 20,2019
0 people found
this helpful
Great service from the whole team. Prompt and friendly all round, and knowledgeable about local tradesmen required to ensure property was in proper order to let...
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“Brilliant service through and through..... Sc......”

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Sep 19,2019
Minithumbup
Scott Sharples
By: 'Barry Loughlin'
Sep 19,2019
0 people found
this helpful
Brilliant service through and through..... Scott and the team are always looking after the property to ensure it is in the best condition for tenant and landlord....
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“Really good. Everything went smoothly and ver......”

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Sep 11,2019
Minithumbup
Scott Sharples
By: 'Mustafa Ibrahim'
Sep 11,2019
0 people found
this helpful
Really good. Everything went smoothly and very efficiently. Everything also done online which was excellent. I dealt with Scott Sharples who timely answered any questions i had and was really great in dealing with. Can't fault anything....
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“Definitely recommend. Scott was super helpful......”

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Sep 06,2019
Minithumbup
Scott Sharples
By: 'Moein'
Sep 06,2019
0 people found
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Definitely recommend. Scott was super helpful and helped me to get all the information about my contract and the place....
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“Amazing agency...”

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Sep 05,2019
Minithumbup
Katie Robson
By: 'Haitham Mashhadi'
Sep 05,2019
0 people found
this helpful
The agents are very friendly, kind and helpful. They would provide me with the best options available for the budget I am looking forwards to. Because of Cameron State Agency, I am now living in an outstanding apartment in West Drayton without having to stress ...
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“Good customer experience...”

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Sep 03,2019
Minithumbup
Katie Robson
By: 'Alexandr Jirku'
Sep 03,2019
0 people found
this helpful
Good customer experience, Katie was really helpful in moving us at an early date. The property rented is excellent and the communication with the staff is good....
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“Excellent agent. Katie Robson helped me loads......”

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Aug 31,2019
Minithumbup
Katie Robson
By: 'Anthony Reaidy'
Aug 31,2019
0 people found
this helpful
Excellent agent. Katie Robson helped me loads and was always supportive when something was needed. She is with you there along the whole way and it is a very professional standard for a reasonable price. Definitely reccomend...
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“I had a great experience with Katie at Camero......”

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Aug 31,2019
Minithumbup
By: 'Kiran Kaur'
Aug 31,2019
0 people found
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I had a great experience with Katie at Cameron Estate agents. Katie helped me find the perfect flat and made the process extremely easy. Everything was done within two weeks and the moving in was great. Full five stars!...
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“I had a great experience with Katie. She was ......”

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Aug 30,2019
Minithumbup
Katie Robson
By: 'Joe zhao'
Aug 30,2019
0 people found
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I had a great experience with Katie. She was helpful, friendly and knowledgeable. She was always there to answer my questions....
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Staff picture Scott Sharples
(193)
Staff picture Clive Edwards
(11)
Staff picture Katie Robson
(61)
Staff picture Matthew Barseghian
(12)
Staff picture Cerys Parfitt
(0)
Staff picture Lily Meredith
(0)

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

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Cameron Estate Agents

Branch - Uxbridge, UB8