Colliers Wood London, London, SW19
4.2/5, 37 reviews
84% recommended
100% sales valuation accuracy
100% sales fee satisfaction
72% lettings valuation accuracy
97% lettings fee satisfaction
C James are a wholly independent estate agency. We are not part owned by a corporate national wide chain which means we can treat every client as an individual and tailor their requirements to what they really need. We offer a truly personal service that doesn£t incur bolt on ... show more C James are a wholly independent estate agency. We are not part owned by a corporate national wide chain which means we can treat every client as an individual and tailor their requirements to what they really need. We offer a truly personal service that doesn£t incur bolt on fees or working within strict perimeters.

Having been in Colliers Wood for over two decades we really know the area, the demographics, the housing mix and will provide realistic valuations whether sales or lettings.

We are proud that many of our staff have been with us from the start and our Sales Director and Lettings Director both have enormous experience.

Please do contact us to arrange a sales or lettings valuation where we can also discuss our competitive fees, all without any obligation to sign on the dotted line.
C James & Co | London Estate Agents

Opening Hours
Address

C James & Co
190-192 High Street
Colliers Wood,London
Greater London
SW19 2BN
020 8543 9001

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £100,000 £610,000
Lettings 72% 97% £675 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 1 1 1 1 1 0 1 2 2
Areas covered
  • Abbey
  • Colliers Wood
  • St Helier
  • Mitcham
  • Figge's MArsh
  • orden
  • Lower Morden
  • CR4
  • SW19
  • SM5
  • Carlshalton
  • Benhilton
  • Wallington
  • Cheam
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TDS
Latest Properties
Images & Videos

“A great professional service...”

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Mar 21,2019
Minithumbup
Bob
By: 'Fin'
Mar 21,2019
1 people found
this helpful
I was disillusioned with my previous property manager and found Bob to be a breath of fresh air with a professional service second to none and quite often has given me valuable advice and help beyond the call of duty. I have no hesitation in ...
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Comment on agent fees
Good
Was this helpful? Yes

“Letting Agents...”

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Jan 28,2019
Minithumbup
By: 'landlord'
Jan 28,2019
2 people found
this helpful
C. James have managed my property for almost 5 years. I have found them to be very professional and all the staff are extremely helpful, giving sound advice when needed....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Great Service...”

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Mar 24,2018
Minithumbup
Bob
By: 'Nick'
Mar 24,2018
1 people found
this helpful
Probably had one of the most protracted sales ever, but C James went above and beyond what I would expect from an Estate Agent to make it happen. Great Service....
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Comment on agent fees
Good
Was this helpful? Yes

“I am renting two of my properties through CJames and ......”

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Aug 30,2017
Minithumbup
By: 'Dr. G.B'
Aug 30,2017
1 people found
this helpful
I am renting two of my properties through CJames and in the process deal with a few members of staff. I am very pleased with the service that CJames are providing in every respect. My arrangement with CJames is that they will handle full rental ...
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Comment on agent fees
The fees that CJames charge have been agreed beforehand and I consider them to be very reasonable. Since I rent two properties through CJames they were able to offer me a special rate which is very welcome.
Was this helpful? Yes

“Excellent Sales & Lettings service: professional, friendly with years of local ......”

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Aug 30,2017
Minithumbup
Phil
Mark
By: 'Anna'
Aug 30,2017
2 people found
this helpful
Excellent Sales & Lettings service: professional, friendly with years of local knowledge and contacts. We have had been letting with them for over 15 years and had excellent service....
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Comment on agent fees
Very Reasonable
Was this helpful? Yes

“Very efficient professional service . Anita has always handled all issues ......”

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Aug 30,2017
Minithumbup
Anita
By: 'Hazel'
Aug 30,2017
2 people found
this helpful
Very efficient professional service . Anita has always handled all issues in a warm professional manner . Phil has managed to secure tenants for me continuously and I've been very happy with the service ....
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Comment on agent fees
Good
Was this helpful? Yes

“They are very helpful , I feel more settle and peaceful ......”

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Aug 30,2017
Minithumbup
Phil
Mark
By: 'Wendy'
Aug 30,2017
2 people found
this helpful
They are very helpful , I feel more settle and peaceful to let CJames & co to manage my properties . I strongly recommend this company to any landlords....
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Comment on agent fees
Reasonable .
Was this helpful? Yes

“My property has been let managedFor nearly 25years. I have ......”

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Jul 26,2017
Minithumbup
Phil
Mark
By: 'Rashmi Patel'
Jul 26,2017
2 people found
this helpful
My property has been let managed For nearly 25years. I have known Phil Burgess since and have no complaints Regular property checks Safety certificates and repairs. Fast tenant occupancy. Humane touch with tenants. I highly recommend C&James...
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes

“Prompt responses to email. Experienced professionals who get stuff done ......”

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Jul 21,2017
Minithumbup
Phil
Mark
By: 'Ketan'
Jul 21,2017
3 people found
this helpful
Prompt responses to email. Experienced professionals who get stuff done with minimal fuss. Wouldve sold up if it wasn't for c James as I live overseas...
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Comment on agent fees
Very fair
Was this helpful? Yes

“I've had my property let through C James for 18 years. ......”

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Jul 21,2017
Minithumbup
Phil
Mark
By: 'Keith'
Jul 21,2017
2 people found
this helpful
I've had my property let through C James for 18 years. In all that time it has only been vacant for no more than a few days. Phil Burgess has also been a consistent efficient point of contact and source of advice during all that time. ...
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Comment on agent fees
The management fee always seems high for what work is generally required but I have no idea how much is pre-handled and I am paying for the service being constantly available. In any event, living hundreds of miles away I have very little choice and the fee is tax deductible and offset against the high occupancy.
Was this helpful? Yes
By: Lucy Murray
Jul 27, 2017
View all comments (1)
Thank you so much for your review, we are delighted that you have been a client of C James for so many years. Kindest regards from the whole team at Colliers Wood ...

“Thank you Anita for being so helpful!Very quick replying ......”

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Jun 13,2017
Minithumbup
Anita
By: 'Thank you Anita'
Jun 13,2017
1 people found
this helpful
Thank you Anita for being so helpful! Very quick replying to our questions and so understandable when we need help extending our rent as we were not ready for our completion! All the best!...
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Comment on agent fees
reasonable
Was this helpful? Yes
By: Lucy Murray
Jul 27, 2017
View all comments (1)
Thank your for your review, we are so pleased Anita was able to help you. ...

“Although I have been waiting for two more months to ......”

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May 09,2017
Minithumbup
Yvonne
By: 'KH NG'
May 09,2017
2 people found
this helpful
Although I have been waiting for two more months to request increasing rent, eventually, thanks to Anita North's hard work, who gave me a substantial response and satisfactory rental arrangement....
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Comment on agent fees
Fair
Was this helpful? Yes
By: lucy
May 10, 2017
View all comments (1)
Thank you for your review, and good to hear that after some while the outcome was positive. ...

“I'm afraid I don't know anyone's name but Phil. They ......”

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May 02,2017
Minithumbup
Phil
By: 'Jane'
May 02,2017
2 people found
this helpful
I'm afraid I don't know anyone's name but Phil. They are all lovely. I have one buy to let flat. I've had it for five years and they are all helpful and have given me excellent advice as well as the business side of things ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Phil
May 05, 2017
View all comments (1)
Hi Jane, thanks so much for your comments and of course your business. Kind regards - Phil ...

“Excellent and professional service for the last 20 years . He is ......”

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May 02,2017
Minithumbup
Phil
By: 'Roy Chivers'
May 02,2017
2 people found
this helpful
Excellent and professional service for the last 20 years . He is always ready to help and resolves problems and enquiries with confidence....
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Comment on agent fees
good
Was this helpful? Yes
By: lucy
May 10, 2017
View all comments (1)
Hi Roy, thanks so much for taking the time to write a review, great to hear that you've been a client of ours for 20 years. All the best. ...

“Phill Burgess 4 starsYvonne Withers 5 starsWe have employed the services of ......”

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May 01,2017
Minithumbup
Phil
Yvonne
By: 'BC'
May 01,2017
2 people found
this helpful
Phill Burgess 4 stars Yvonne Withers 5 stars We have employed the services of C. James & Co of Colliers Wood for the past 15 years - through the purchase and then subsequent letting of our property. we have been very satisfied with their service. The staff are helpful, ...
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Comment on agent fees
Very Acceptable
Was this helpful? Yes
By: lucy
May 10, 2017
View all comments (1)
Thank you for taking the time to write this review and we are glad to hear that both Phil & Yvonne are doing a sterling job. Thank you for your business, kind regards - Lucy ...

“C James, Colliers Wood is a solid, trustworthy company made ......”

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Apr 29,2017
Minithumbup
Phil
Mark
By: 'Charlotte'
Apr 29,2017
3 people found
this helpful
C James, Colliers Wood is a solid, trustworthy company made up of really friendly, polite team members, including the more senior members. Helpful, and knowledgeable and effective....
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Was this helpful? Yes

“Phil impressed me from the get go with his energy, ......”

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Apr 28,2017
Minithumbup
Phil
Phil
By: 'Ms Yemisi Ransome-Kuti'
Apr 28,2017
3 people found
this helpful
Phil impressed me from the get go with his energy, positive attitude & commitment to ensuring he would be the best Agent to maximise benefits in the management of my property & provide support for me. He has lived up to expectations in managing the property by, ...
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Comment on agent fees
Fees appear to be fair. Could always benefit from lower fees if it's possible, of course!!!!
Was this helpful? Yes

“Both Bob and Phil are professional, prompt, knowledgeable and very ......”

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Apr 27,2017
Minithumbup
Bob
Phil
By: 'Fin'
Apr 27,2017
3 people found
this helpful
Both Bob and Phil are professional, prompt, knowledgeable and very helpful that also gives you a good feedback with a snapshot and a brief overview with any of your queries and questions. Would deffintely recommend their services....
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Comment on agent fees
Good
Was this helpful? Yes

“Very good service for over 10 years. this company has been ......”

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Apr 13,2017
Minithumbup
Mark
Phil
By: 'Fai Ho'
Apr 13,2017
3 people found
this helpful
Very good service for over 10 years. this company has been serving me for many years and has been very efficent!...
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Was this helpful? Yes
By: Phil
Apr 18, 2017
View all comments (1)
Thank you so much for your review, we are delighted that you have been a client of C James and Co for over 10 years, it has been a pleasure. Best regards - Phil ...

“What can I say .. Phil, Mark, Yvonne and everyone else ......”

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Apr 12,2017
Minithumbup
Mark
By: 'Emma'
Apr 12,2017
3 people found
this helpful
What can I say .. Phil, Mark, Yvonne and everyone else at C James & Co, Colliers Wood have made letting effortless! If you're looking for a local estate agent who really knows their 'neck of the woods' Phil is the go to man! I cannot speak ...
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Was this helpful? Yes
By: Mark
Apr 18, 2017
View all comments (1)
Emma, thanks so much for your review, both myself and Yvonne thank you for taking the time out to write it. Warm regards - Mark & Yvonne ...

“Before instructing Phil to handle my rental property for me ......”

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Apr 12,2017
Minithumbup
Phil
By: 'Former ex pat'
Apr 12,2017
3 people found
this helpful
Before instructing Phil to handle my rental property for me I contacted a number of other agents in the area and Phil had all the right answers to my questions. I was happy to leave my property in his capable hands when I went abroad ...
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Comment on agent fees
No comment
Was this helpful? Yes
By: Phil
Apr 18, 2017
View all comments (1)
Thank you for your review, I'm delighted to know you have been consistently happy with my service. Best regards, Phil ...

“I have let my flat from CJames, Colliers Wood for ......”

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Apr 07,2017
Minithumbup
Phil
Mark
By: 'Jules'
Apr 07,2017
3 people found
this helpful
I have let my flat from CJames, Colliers Wood for nine years and that says it all. Knowledgeable guidance on the rental market and efficient management....
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Was this helpful? Yes
By: Phil
Apr 18, 2017
View all comments (1)
Hi Jules, thanks for your review, great to hear 9 years of customer satisfaction! Kind regards - Phil & Mark ...

“I have been extremely happy with C James's service over ......”

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Apr 06,2017
Minithumbup
Mark
Anita
By: 'Clare'
Apr 06,2017
3 people found
this helpful
I have been extremely happy with C James's service over the 13 years we have been working with them. Their administrative support is fantastic and our London House has consistently been rented out with long term tenants and minimal gaps in between. Staff rarely seem to ...
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Comment on agent fees
Comparable to other agents.
Was this helpful? Yes
By: Lucy Murray
Apr 21, 2017
View all comments (1)
Thank you for your great review of our company, and thank you for being a landlord with us for 13 years. Kind regards - Lucy ...

“I am an overseas landlord, and do not have much ......”

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Apr 06,2017
Minithumbup
By: 'Yee Yee'
Apr 06,2017
3 people found
this helpful
I am an overseas landlord, and do not have much time taking care of tenancy matters. C James staff are helpful, and look into details for me. When repairs and maintenace is required, they would look for suitable technicians to handle it, and with good ...
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Comment on agent fees
Good and reasonable.
Was this helpful? Yes
By: Lucy Murray
Apr 21, 2017
View all comments (1)
Thank you so much for taking the time to write a review of our Colliers Wood branch, we are delighted to know that you are happy with the level of service we provide. ...

“Excellent relationship with C James team dealing particularly with both ......”

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Apr 05,2017
Minithumbup
Phil
Bob
By: 'Paul G.Surrey.'
Apr 05,2017
3 people found
this helpful
Excellent relationship with C James team dealing particularly with both Bob Mash in sales and Phil Burgess in rentals. Bob has recently sold two properties for me that I had rented out through Phil Burgess in Colliers Wood for over 8 years. They have both without ...
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Comment on agent fees
Fees are very fair and favourable in comparison to other agents
Was this helpful? Yes
By: Lucy Murray
Apr 06, 2017
View all comments (1)
Thank you, Paul, for your great review of our company. We are so glad to hear you have found dealing with us on both sales and lettings a great experience. Thank you again. ...
No image available Phil
(19)
No image available Mark
(11)
No image available Bob
(4)
No image available Anita
(4)
No image available Yvonne
(2)
No image available Simon
(0)

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:

A holding deposit (up to 1 week's rent)
A tenancy deposit of 5 weeks' rent
A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
Interest at a rate of 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
A payment of £10 inc VAT for the replacement of a lost key or security device
Payments associated with early termination of the tenancy when requested by the tenant
Payments to service providers in respect of utilities, communication services, TV licence and council tax
Other payments, permitted under appropriate legislation, including damages.
The agent is a member of The Property Ombudsman Limited, which is a redress scheme, and Propertymark, which is a client mon

Last updated on 03/06/2019, 12:49 PM by colliers wood

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints should be made in writing to the relevant member of staff or their manager.

We will reply within 7 days in writing in an effort to resolve the issue or take further action.
Last updated at 11:02 AM 30/10/2017 by allAgents

Awards won by C James & Co, London SW19 2BN


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C James & Co

Branch - Colliers Wood London, London, SW19