Southville Branch, Bristol, BS3
3.9/5, 72 reviews
72% recommended
100% sales valuation accuracy
89% sales fee satisfaction
No company information
Estate agents and letting agents in the UK. Houses, flats and new homes for sale and to rent. | CJHole

Opening Hours
Address

CJ Hole
268 North Street
Southville,Bristol
City of Bristol
BS3 1JA
0117 9634373

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 89% £240,000 £503,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 0 3 10 20 2 9 3 4 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

“Thank you to C J Hole for their professionali......”

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Oct 28,2019
Minithumbup
By: 'Samantha Jane Connors'
Oct 28,2019
0 people found
this helpful
Thank you to C J Hole for their professionalism My property went on the market on Saturday 19th October and was sold on Wednesday 23rd October. Absolutely fantastic I could not be happier A massive thank you to the whole team...
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“Thankyou to Leigh Duncan Amie Georgina and te......”

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Oct 23,2019
Minithumbup
By: 'Julie'
Oct 23,2019
0 people found
this helpful
Thankyou to Leigh Duncan Amie Georgina and team for a fast efficient and professional service whilst keeping us informed throughout with the letting of property....
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“CJ Hole have managed the letting of my proper......”

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Oct 18,2019
Minithumbup
By: 'Jenny Staples'
Oct 18,2019
0 people found
this helpful
CJ Hole have managed the letting of my property for just over a year now. I have been very pleased with their professional and helpful level of service. The lettings and maintenance team have been consistently attentive and very pleasant to deal with. I am ...
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“Excellent from valuation, sale and completion...”

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Sep 17,2018
Minithumbup
By: 'Jane and Keith'
Sep 17,2018
0 people found
this helpful
Thank you to James Dear, Orlando and Nicola for excellent service and communications in selling our house; and to all the team as everyone we spoke to was helpful and polite and got the job done. Moving home can be stressful but you were so ...
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Comment on agent fees
Fees reasonable
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“AVOID...”

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Aug 13,2018
Minithumbdown
By: 'HORRIFIC EXPERIENCE'
Aug 13,2018
0 people found
this helpful
AVOID like the plague! On trying to purchase a flat through them, we were constantly chasing for information, told different things each time and eventually had to cancel the sale because the property didn't have allocated parking as advertised. We found out one week before ...
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Comment on agent fees
Lost £960 because of our experience with CJ Hole.
Was this helpful? Yes

“CJ Hole Southvile the worst...”

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Jun 14,2018
Minithumbdown
By: 'CJ never more'
Jun 14,2018
0 people found
this helpful
After a month our issues are still not sorted. Not responding on phone and was lieing into my face while I went there in person....
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Comment on agent fees
£600 for no service at all just stress
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“Sale of house...”

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Apr 30,2018
Minithumbup
By: 'Helen W'
Apr 30,2018
0 people found
this helpful
I had a very positive experience with CJ hole, they sold our home very quickly. Even when our original buyers pulled out they found new ones straight away. I thought Nicola was very helpful and gave me good advice....
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Comment on agent fees
I thought the fees were reasonable
Was this helpful? Yes

“CJ Hole Southville charged us £800 in fees to rent a ......”

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Jan 11,2018
Minithumbdown
By: 'Regular Tenant'
Jan 11,2018
3 people found
this helpful
CJ Hole Southville charged us £800 in fees to rent a one bed flat - this before any deposit or admin for a tenancy agreement. Our boiler broke in the middle of December, it has been almost a month and they have still not repaired it. ...
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Comment on agent fees
Highest fees in city. No reason for it.
Was this helpful? Yes

“Me, my partner and my baby moved into what we ......”

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Oct 29,2017
Minithumbdown
By: 'Risdale Road - Do not rent here BS3'
Oct 29,2017
3 people found
this helpful
Me, my partner and my baby moved into what we thought was going to be an amazing place but it all turned to be the opposite. The pictures they had advertised were from a long time ago when the house was done up all nice. ...
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Comment on agent fees
Estate agents are evil
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“I have moved into a new apartment in Clevedon for 5 ......”

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Mar 17,2017
Minithumbdown
By: 'Clevedon'
Mar 17,2017
0 people found
this helpful
I have moved into a new apartment in Clevedon for 5 months and was only told about the position of the Gas meter at the end of February and the estate agent is asking me to pay for Gas without any proof or sensible calculations. I ...
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“Avoid at all costs. Unprofessional unhelpful and totally useless. Never ......”

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Feb 14,2017
Minithumbdown
By: 'Avoid'
Feb 14,2017
6 people found
this helpful
Avoid at all costs. Unprofessional unhelpful and totally useless. Never return your calls. I've taken my property off the market and will use a more reputable agent....
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“Is it possible to give 0 stars? Quite possibly the worst ......”

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Dec 05,2016
Minithumbdown
By: 'SP123'
Dec 05,2016
2 people found
this helpful
Is it possible to give 0 stars? Quite possibly the worst agency I have ever dealt with. The staff don't have a clue about the properties they manage, if you have a question they direct the question you ask them back to you!! If you go ...
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Comment on agent fees
Bad
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“The best team in Southville, South BristolI recently sold an ......”

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Nov 26,2016
Minithumbup
By: 'Paul Smith'
Nov 26,2016
0 people found
this helpful
The best team in Southville, South Bristol I recently sold an apartment from a Victorian conversion that I had developed. From the moment that I engaged James and Sam to come and give their knowledge, professionalism and advice, all dealings and communication was excellent. The ...
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Comment on agent fees
Excellent. Very negotiable.
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“Terrible company to rent from. Do not be suckered into ......”

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Aug 16,2016
Minithumbdown
By: 'Unsatisfied in Southville'
Aug 16,2016
5 people found
this helpful
Terrible company to rent from. Do not be suckered into being their tennant. -Broken pieces to the property upon move-in -Slow movement getting those pieces fixed -Made promises in showing that we should have insisted were in contract but because they weren't they refuse to ...
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Comment on agent fees
The fees seemed comparable to other agencies and properties that we looked at.
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“Considering how much you have to pay in agency fees ......”

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Jul 23,2016
Minithumbdown
By: 'Lucy'
Jul 23,2016
4 people found
this helpful
Considering how much you have to pay in agency fees you'd expect them to know what they are doing. So far we've payed over £900 to contact 2 people, been given 3 different moving in dates there's things on the tenancy agreement which the letting agents are supposed ...
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“Terrible service, unfair and careless. I am very disappointed with ......”

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May 07,2016
Minithumbdown
By: 'D.C.'
May 07,2016
1 people found
this helpful
Terrible service, unfair and careless. I am very disappointed with their way of dealing with my application. I viewed a flat and made an offer, then I didn't hear from them for at least on week, although I tried to contact them several times in ...
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“My partner and I have dealt with the Cj Hole ......”

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Oct 02,2015
Minithumbdown
By: 'Ruben'
Oct 02,2015
6 people found
this helpful
My partner and I have dealt with the Cj Hole branch located in Southville and had problems since the first day. First the agent who was responsible for the property we were interested in said that the tenancy term could be 6 months (we asked him ...
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“Amateur. Employees quite curt when they should be helping you. ......”

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Sep 10,2015
Minithumbdown
By: 'Buyer'
Sep 10,2015
1 people found
this helpful
Amateur. Employees quite curt when they should be helping you. Never received email responses. Unimpressed. They would call and be pushy about timings when we were waiting on them. A little politeness goes a long way....
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What agent could do to change your mind?
Be friendly, we are spending a lot of money and you are supposed to be a support rather than an irritant.
Attached Filesnbsp;
Comment on agent fees
The house was filthy when arrived. Might be worthy telling sellers to clean and remove items from their home as part of your job! Fees, fine I guess. Not really sure what you did.
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“I was already aware of CJ hole's terrible reputation via ......”

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May 18,2015
Minithumbdown
By: 'whocares'
May 18,2015
6 people found
this helpful
I was already aware of CJ hole's terrible reputation via the email that went viral suggesting landlords raise their rent prices, the protest outside their office, and having previously rented via another branch many years ago. Nether the less we found a property that we ...
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Comment on agent fees
Anything
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“My husband and I found the service we recieved from ......”

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Jan 08,2015
Minithumbdown
By: 'Homebuyer'
Jan 08,2015
4 people found
this helpful
My husband and I found the service we recieved from CJ Hole to be poor and the agents we dealt with to be unprofessional, poorly informed and, in several cases, rude. For example: 1. During the house-hunting process, compared to other estate agents, the agents from ...
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Was this helpful? Yes
By: CJ Hole Southville
Jan 12, 2015
View all comments (1)
Thank you for your feedback. We have a complaints procedure. If you would like make a formal complaint, please email southville@cjhole.co.uk and we will investigate this matter for you. If after this you are still unhappy, we are a member of The Property Ombudsman (TPO) which we can provide you details of. Thank you. ...

“This was a difficult case as my first purchaser's mortgage ......”

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Sep 14,2014
Minithumbup
By: 'Ginny Salter'
Sep 14,2014
0 people found
this helpful
This was a difficult case as my first purchaser's mortgage fell through at the last moment. Undaunted by this, the guys put my property back on the market and looked for a cash buyer as I was in danger of losing the property which I ...
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“Just basically really, really bad customer service. Whenever we have ......”

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Jun 29,2013
Minithumbdown
By: 'hiphopgirl'
Jun 29,2013
6 people found
this helpful
Just basically really, really bad customer service. Whenever we have tried to contact them we get a "we'll give you a ring back" and then never hear from them. We have been totally left in the dark on important information about our property, like how ...
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What agent could do to change your mind?
If they actually just spoke to us about the issues we had, and actually phoned us back when they said they would. We were left without hot water for 2 weeks as we didn't know how to work the boiler, and we only worked it out from switching different switches all over the house. They're a professional estate agent, not a bad boyfriend, good customer service is NOT hard! We are currently looking to buy a property and they will not be having our custom.
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“Having recently sold our property I wanted to post a ......”

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May 31,2013
Minithumbup
By: 'N Dean'
May 31,2013
0 people found
this helpful
Having recently sold our property I wanted to post a few words about our positive experience. In the first instance Sam Gray managed a particularly tricky negotiation situation extremely professionally and in the best interest of all parties, which was followed by an excellent service ...
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“I contacted Michael Prowse direct because he had previously been ......”

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Feb 20,2013
Minithumbup
By: 'Jane'
Feb 20,2013
5 people found
this helpful
I contacted Michael Prowse direct because he had previously been active in selling a property for me. The circumstances of the new sale were delicate as I was selling the property as Executor of an Estate. I went back to Michael due to my experience ...
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“I wanted to say a big thank you to Michael ......”

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Feb 20,2013
Minithumbup
By: 'Jacqui'
Feb 20,2013
5 people found
this helpful
I wanted to say a big thank you to Michael and the team at CJ Hole, Southville, Bristol for helping me to sell my house in what is currently a difficult economic climate . It has been many years since I have sold a house and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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CJ Hole

Branch - Southville Branch, Bristol, BS3