• Tom Harris
    Tom Harris
  • Tim Pepper
    Tim Pepper
  • Jessica Smith
    Jessica Smith
  • Ellie Salt
    Ellie Salt
No description for branch.
CJ Hole

108 Henleaze Road Henleaze, Bristol
City of Bristol
BS9 4JZ

0117 962 9221
Mar 23,2017
Minithumbup
Tim Pepper
By:
Mar 23,2017
1 people found
this helpful
Received an excellent service from Claire and Tim. They were always helpful and prompt to reply to any queries. They were very knowledgeable and provided a thorough service from start to finish. I wouldn't hesitate to recommend them....
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Feb 11,2017
Minithumbup
By:
Feb 11,2017
2 people found
this helpful
Today we completed on our flat in Strathearn Drive and from start to finish C J Hole have been fantastic.Tom initially advised on the price and we had interest immediately from their database plus marketing.Once we had agreed on sale Kim took over and her service has been exemplary,always keeping us informed at every step of the way.Thanks to you all....
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Comment on agent fees
Fair to both parties
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Feb 01,2017
Minithumbup
Kim Richards
Tim Pepper
By:
Feb 01,2017
2 people found
this helpful
Our experience of selling our house Via CJ Hole in Henleaze, with support for Westbury on Trym Branch when required, was fantastic. We agreed to have an open day and which took place within a week of our house going on the market and we had an acceptable offer in place at just under the asking price within 2 days of the open day, 9 days after going on the market! Once the Sales process officially started you get to see all the hard work put in by the Branch and by Kim Hopgood in particular to ...
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Comment on agent fees
Good
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Dec 30,2016
Minithumbup
Tom Harris
Kim Richards
By:
Dec 30,2016
1 people found
this helpful
From start to finish we had excellent service from both the Henleaze and Westbury branches of CJ Hole. The initial meeting was informal, yet professional and we didn't feel pressured by Tom or Ben with regard to putting the house on the market. We felt confident in the advice that was given and found them to be in helpful and informative. Photos were taken and the house was quickly on the market. We felt confident that our property would be marketed to the right buyers and it was only a short ti...
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Comment on agent fees
The fees were broadly average. A neighbour was able to negotiate a lower percentage than I was offered and I did ask Tom to look into this - I was given an explanation, but the discussion about whether we could negotiate further wasn't taken forward.
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Aug 11,2016
Minithumbup
Tim Pepper
By:
Aug 11,2016
1 people found
this helpful
We have just completed selling my mother's house in Henleaze and buying a retirement property, also in Henleaze, through the Henleaze office of C J Hole. As a family we cannot thank Tim and Louise enough for the ease of this transaction which took eight weeks from start to finish as we joined a preformed long 'chain'. Throughout the process of buying and selling we always had professional and personal service . Negotiations, queries, emails and phone calls were always dealt with quickly, sensib...
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Comment on agent fees
Fair
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Jul 14,2016
Minithumbup
Kim Richards
Tim Pepper
By:
Jul 14,2016
1 people found
this helpful
From the first approach the level of service, professional and sensible based approach to selling our property was excellent. The team were very realistic and grounded in setting the price and knowing the local market. We had an offer within a week of the property being on the market which was unbelievable at it is fairly unique. Kim was just great in progressing the sale and liaising with the purchaser and keeping us in touch right up to the last minute. An excellent service from the wh...
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Comment on agent fees
very acceptable for the level of service
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Jun 22,2016
Minithumbup
Tim Pepper
By:
Jun 22,2016
2 people found
this helpful
Tim Pepper was very efficient. We made an appointment to see the property and he turned up on time, and explained how the company work, showed paperwork to back this up and then handed me a folder with all the relevant information that l might need. He told me that he was impressed with the property and told me that he knew someone that it would suit. After l instructed him to take on the property a team of people came round to measure and take photographs, all of whom were courteous. The pr...
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Apr 05,2016
Minithumbup
Tim Pepper
George Mawer
By:
Apr 05,2016
2 people found
this helpful
All estate agents are definitely not the same! We have just sold a property in Henleaze on a street where houses sell quickly and easily - so you would think your choice of agent wouldn't matter too much. Our experience is different - as sellers, the bottom line is that we are literally tens of thousands of pounds better off having sold through CJ Hole. We had initially marketed with another well-established Henleaze agent, who told us that the first offer they got was the best we could expect...
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Comment on agent fees
They worked very hard for their fees, and achieved a good price for us as a result - you can't say fairer than that!
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Mar 25,2016
Minithumbup
Tim Pepper
By:
Mar 25,2016
2 people found
this helpful
Just bought through C J Hole Henleaze who were brilliant in very challenging circumstances. They were representing both our vendor and the last property in the 3 property chain. For various reasons outside the control of C J Hole, it was a very difficult transaction. Several re-negotiations took place over the 4 months from offer-acceptance to exchange, and each one was incredibly stressful and at times highly emotive. Each time, with little input from us, the matter was resolved. A couple ...
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Feb 29,2016
Minithumbup
Tim Pepper
By:
Feb 29,2016
2 people found
this helpful
Fantastic estate agent. Very efficient and gave us helpful advice (when asked) on what we needed to do to make our house more attractive to prospective buyers. Achieved a sale in the first few days of marketing for more than we had been told to expect by other agents in the area. We would highly recommend him and the branch....
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Comment on agent fees
Good, competitive rates
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Feb 14,2016
Minithumbup
Kim Richards
Tim Pepper
By:
Feb 14,2016
1 people found
this helpful
I recently purchased a property through the C J Hole team in Henleaze and was impressed by the service I received. It's was a straight forward purchase with the usual delays and negotiations. The team handled all of this in their stride and helped keep the momentum of the process throughout. I felt they dealt with all negotiations in a fair and highly productive manner helping resolve issues as quickly as possible. Many of the team were involved at various points and everyone appeared to be up ...
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Feb 02,2016
Minithumbup
Tim Pepper
Kim Richards
By:
Feb 02,2016
0 people found
this helpful
I thought I would just write a review given my great recent experience with both selling and buying through C J Hole Henleaze Branch. I put my house on the market ages ago and sold quickly but due to the shortage of property I couldn't find anything to buy. After yet another attempt to secure a property before being outbid, I withdrew from the sale. Only a few days later, a property I had lost out on came back on the market - but by then my buyer had found somewhere else. Tim and his team ac...
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Comment on agent fees
Good - Fair Price
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Jun 16,2015
Minithumbup
George Mawer
Kim Richards
By:
Jun 16,2015
0 people found
this helpful
Estate agents don't normally have a great reputation and especially as a buyer I didn't expect much but C J Hole in Henleaze were great. I viewed the property a couple of times and they were always on time to the viewing and were upfront with information about the property and seller and punctual with keeping me up to date whilst I submitted an offer which was important as the market in Bristol is very buoyant. Following my offer being accepted I was given a file manager who was brilliant at com...
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May 04,2015
Minithumbup
George Mawer
By:
May 04,2015
1 people found
this helpful
I have been extremely pleased with the service I received from CJ Hole. George Mawer was my initial point of contact. I found him to be polite, knowledgeable and professional as were ALL members of the team I dealt with. Queries were answered quickly and the level of feedback I received was exceptional. Once the sale was agreed I received regular updates regarding the progression of the sale which put my mind at ease. I've dealt with a number of other agents in the past and I can sincerely say C...
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Mar 23,2015
Minithumbup
Kim Richards
By:
Mar 23,2015
2 people found
this helpful
The team at CJ Hole Henleaze were excellent throughout our property purchase. Kim, Neasha and George were always friendly and responded very quickly to correspondence, they helped us with ID verification and they arranged for us to revisit the property as often as we liked. When it came to dealing with the myriad of professionals involved in the purchase - solicitors, mortgage brokers, surveyors etc. - Kim was our first point of contact, and did a sterling job of keeping on top of every change i...
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Mar 13,2015
Minithumbup
Kim Richards
By:
Mar 13,2015
2 people found
this helpful
Kim was absolutely brilliant - she stayed on top I things the whole time, kept us informed throughout, , using different methods like email and phone which was really helpful when juggling work and move and can't always pick up immediately. I'd thoroughly recommend her. Thankyou Tim was v professional and helped us negotiate a few offers and sales. Thankyou. Jo from Westbury office was also brilliant showing us 99 Lake Rd and helping us understand the process and what might be needed to progre...
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Mar 09,2015
Minithumbup
Tim Pepper
Kim Richards
By:
Mar 09,2015
2 people found
this helpful
CJ Hole have surpassed all of my expectations. First impressions were excellent, Tim Pepper was polite, respectful and enthusiastic about selling my flat and I cannot recommend this branch highly enough. From the very onset, all the staff at CJ Hole have been pro-active and extremeley responsive to my queries. It felt as though the whole team could not do enough for me. The initial presenation and valuation was organised quickly, and it was clear from very early on that they would prioritise...
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Comment on agent fees
Tim Pepper was prepared to negotiate, and given the level of service offered I am happy to pay the full amount
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Feb 25,2015
Minithumbup
Kim Richards
By:
Feb 25,2015
3 people found
this helpful
We were really impressed with the service from C J Hole, especially because they have a team that deals only with getting a sale from an offer to completion, meaning the person dealing with your purchase isn't also out of the office all the time on viewings. We could always get through to Kim whenever we needed to, although she usually rang us first anyway. Kim was so helpful and she played a huge role in chasing things and ensuring all the parts of the chain were moving at the same pace. Wit...
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Jan 29,2015
Minithumbup
Kim Richards
By:
Jan 29,2015
2 people found
this helpful
We had a really pleasant experience with CJ Hole. All of the staff were extremely helpful and approachable. Being first time buyers we really appreciated the knowledge and impartial advice given to us by both Tim and Kim, making our purchase a truly comfortable and enjoyable experience! After having our offer accepted we wanted to view the house again (to take some quick measurements and photos, and show the family around etc.) on different occasions and we always felt the staff were doing ev...
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Jan 20,2015
Minithumbup
Tim Pepper
By:
Jan 20,2015
3 people found
this helpful
Tim was first class throughout what was a complicated sales process with a very tight deadline, thanks to his experience and professionalism we managed to complete everything on time. I wouldn't hesitate to recommend Tim and his team at CJ Hole in Henleaze...
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Dec 20,2014
Minithumbup
Dianne Willis
By:
Dec 20,2014
2 people found
this helpful
Absolutely first class service from start to finish. We came to CJ Hole after poor service and advice from local competitor and wish we had used them from the outset. Their marketing approach is excellent and the way they supported progress of the sale was superb, special thanks to Dianne who really made things happen despite the usual complications that crop up in sale chains. We have moved 17 times over the past 30 years and although the sale was not as smooth as others due to market and chain...
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Comment on agent fees
Competitive and fair - and value as we got the outcome we wanted
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Dec 15,2014
Minithumbup
Tim Pepper
By:
Dec 15,2014
1 people found
this helpful
We cannot thank CJ Hole enough for the help, guidance and support they provided us with our house move. Not only this but they achieved well over the asking price for the property and did this quickly and efficiently. The whole team are professional, courteous and are outstanding examples of what an estate agency should be. Thank you....
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Dec 13,2014
Minithumbup
George Mawer
By:
Dec 13,2014
1 people found
this helpful
I both bought and sold through this branch. Excellent service from the whole team. My property went live on the internet on a Sunday. The team were already in contact with prospective purchasers who they knew were looking for my type of property and viewings started on the Monday. A sale was agreed by the Wednesday of the same week. George Mawer did a sterling job of progress chasing, making sure that all parties involved in the sale and purchase answered queries quickly so that we could get to...
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Dec 05,2014
Minithumbup
George Mawer
By:
Dec 05,2014
2 people found
this helpful
There should be a George Mawer in every estate agency. If there was, estate agents would not receive the bad press that they do. I cannot fault the attention to detail and support I have received throughout the selling of my parents' home. I have received honest and detailed feedback at every stage of the process which has resulted in a smooth and speedy transaction. What a refreshing experience!...
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Nov 17,2014
Minithumbup
George Mawer
By:
Nov 17,2014
1 people found
this helpful
Many thanks to the CJ Hole team for your help with my parents' move. Their professional, proactive, empathetic and friendly approach was reassuring and greatly appreciated....
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Nov 05,2014
Minithumbup
George Mawer
By:
Nov 05,2014
1 people found
this helpful
George is probably the best estate agent in the country! We instantly warmed to his professional yet personable style when first selecting an agent and had no hesitation selecting CJ Hole as a result. With four prospective purchasers to choose from following an open day, George provided clear and thorough information about each of them allowing us to make an informed decision. Throughout the subsequent sale transaction, George was proactive in chasing the buyers and solicitors for updates and co...
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Nov 02,2014
Minithumbup
George Mawer
Tom Harris
By:
Nov 02,2014
1 people found
this helpful
CJ Hole seem to have the monopoly of our area. We have used them before and found them to be very professional. George, Tom and Johnny were all very helpful and worked very hard throughout, especially Johnny with attending late viewings and calls to help our situation. Diane provided great communication, keeping everyone updated at all times, resulting in a fairly quick and successful move. We would definitely recommend them and would use again in the future. Many thanks CJ Hole Henleaze...
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Oct 24,2014
Minithumbup
George Mawer
By:
Oct 24,2014
1 people found
this helpful
Thank goodness George was on the team. When mishaps in the legal process meant that the transaction might have been delayed or have failed, he was proactive, communicated well and often and called on his contacts. He was determined to see the transaction through. I'm not at all certain it would have happened without him on board. He delivered and he was professional throughout. I should add that he was not acting for me but was nevertheless a key link in the chain....
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Oct 05,2014
Minithumbup
George Mawer
By:
Oct 05,2014
1 people found
this helpful
Buying our new family home through C J Hole was painless. George provided us with excellent advice when we initially made our offer and kept us updated on the purchase progress throughout the sale. There were a couple of minor mortgage hurdles to jump for both sellers and us buyers, but George provided wonderful communication for both parties, ensuring keeping everyone was kept in the loop at all times....
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Sep 29,2014
Minithumbup
By:
Sep 29,2014
1 people found
this helpful
Nick was very proactive and positive throughout our sale and purchase, and the team worked long hours to successfully complete both sale and purchase. They have a strong presence in the Henleaze area and were able to find us a new property very quickly. The sales progressor appeared to be overworked, and was probably not needed on hindsight, but overall a very positive experience....
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Areas covered
  • BS9
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £158,950
  • Max: £1,500,000

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From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 149 0 83 0 8 0
Tom Harris Tom Harris
Assistant Sales Manager
33 reviews

About Tom No description set View full profile
Tim Pepper Tim Pepper
Branch Manager/Director
112 reviews

About Tim In an established family suburb such as Henleaze, having arecognisable and much-liked local face heading up an estate agency is key. TimPepper, Branch Manager/Director started estate agency in 1997 an View full profile
Jessica Smith Jessica Smith
Office Manager
0 reviews

About Jessica No description set View full profile
Ellie Salt Ellie Salt
Administration Co-ordinator
0 reviews

About Ellie No description set View full profile

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Last updated at 2:37 PM 23/05/2017 by Ellie Salt

Complaints Procedure

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Last updated at 2:37 PM 23/05/2017 by Ellie Salt

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