• Tom Harris
    Tom Harris
  • Tim Pepper
    Tim Pepper
  • Jessica Smith
    Jessica Smith
  • Ellie Salt
    Ellie Salt
No description for branch.
CJ Hole

108 Henleaze Road Henleaze, Bristol
City of Bristol
BS9 4JZ

0117 962 9221

Aug 11,2016
Minithumbup
By:
Aug 11,2016
Featured Review
1 people found
this helpful
We have just completed selling my mother's house in Henleaze and buying a retirement property, also in Henleaze, through the Henleaze office of C J Hole. As a family we cannot thank Tim and Louise enough for the ease of this transaction which took eight weeks from start to finish as we joined a preformed long 'chain'. Throughout the process of buying and selling we always had professional and personal service . Negotiations, queries, emails and phone calls were always dealt with quickly, sensib...
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Comment on agent fees
Fair
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Jul 14,2016
Minithumbup
By:
Jul 14,2016
Featured Review
0 people found
this helpful
From the first approach the level of service, professional and sensible based approach to selling our property was excellent. The team were very realistic and grounded in setting the price and knowing the local market. We had an offer within a week of the property being on the market which was unbelievable at it is fairly unique. Kim was just great in progressing the sale and liaising with the purchaser and keeping us in touch right up to the last minute. An excellent service from the wh...
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Comment on agent fees
very acceptable for the level of service
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Jun 22,2016
Minithumbup
By:
Jun 22,2016
Featured Review
2 people found
this helpful
Tim Pepper was very efficient. We made an appointment to see the property and he turned up on time, and explained how the company work, showed paperwork to back this up and then handed me a folder with all the relevant information that l might need. He told me that he was impressed with the property and told me that he knew someone that it would suit. After l instructed him to take on the property a team of people came round to measure and take photographs, all of whom were courteous. The pr...
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Apr 05,2016
Minithumbup
By:
Apr 05,2016
Featured Review
2 people found
this helpful
All estate agents are definitely not the same! We have just sold a property in Henleaze on a street where houses sell quickly and easily - so you would think your choice of agent wouldn't matter too much. Our experience is different - as sellers, the bottom line is that we are literally tens of thousands of pounds better off having sold through CJ Hole. We had initially marketed with another well-established Henleaze agent, who told us that the first offer they got was the best we could expect...
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Comment on agent fees
They worked very hard for their fees, and achieved a good price for us as a result - you can't say fairer than that!
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Mar 25,2016
Minithumbup
By:
Mar 25,2016
Featured Review
2 people found
this helpful
Just bought through C J Hole Henleaze who were brilliant in very challenging circumstances. They were representing both our vendor and the last property in the 3 property chain. For various reasons outside the control of C J Hole, it was a very difficult transaction. Several re-negotiations took place over the 4 months from offer-acceptance to exchange, and each one was incredibly stressful and at times highly emotive. Each time, with little input from us, the matter was resolved. A couple ...
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
2 people found
this helpful
Fantastic estate agent. Very efficient and gave us helpful advice (when asked) on what we needed to do to make our house more attractive to prospective buyers. Achieved a sale in the first few days of marketing for more than we had been told to expect by other agents in the area. We would highly recommend him and the branch....
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Comment on agent fees
Good, competitive rates
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Feb 14,2016
Minithumbup
By:
Feb 14,2016
1 people found
this helpful
I recently purchased a property through the C J Hole team in Henleaze and was impressed by the service I received. It's was a straight forward purchase with the usual delays and negotiations. The team handled all of this in their stride and helped keep the momentum of the process throughout. I felt they dealt with all negotiations in a fair and highly productive manner helping resolve issues as quickly as possible. Many of the team were involved at various points and everyone appeared to be up ...
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Feb 02,2016
Minithumbup
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Feb 02,2016
0 people found
this helpful
I thought I would just write a review given my great recent experience with both selling and buying through C J Hole Henleaze Branch. I put my house on the market ages ago and sold quickly but due to the shortage of property I couldn't find anything to buy. After yet another attempt to secure a property before being outbid, I withdrew from the sale. Only a few days later, a property I had lost out on came back on the market - but by then my buyer had found somewhere else. Tim and his team ac...
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Comment on agent fees
Good - Fair Price
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Jun 16,2015
Minithumbup
By:
Jun 16,2015
0 people found
this helpful
Estate agents don't normally have a great reputation and especially as a buyer I didn't expect much but C J Hole in Henleaze were great. I viewed the property a couple of times and they were always on time to the viewing and were upfront with information about the property and seller and punctual with keeping me up to date whilst I submitted an offer which was important as the market in Bristol is very buoyant. Following my offer being accepted I was given a file manager who was brilliant at com...
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May 04,2015
Minithumbup
By:
May 04,2015
1 people found
this helpful
I have been extremely pleased with the service I received from CJ Hole. George Mawer was my initial point of contact. I found him to be polite, knowledgeable and professional as were ALL members of the team I dealt with. Queries were answered quickly and the level of feedback I received was exceptional. Once the sale was agreed I received regular updates regarding the progression of the sale which put my mind at ease. I've dealt with a number of other agents in the past and I can sincerely say C...
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Mar 23,2015
Minithumbup
By:
Mar 23,2015
2 people found
this helpful
The team at CJ Hole Henleaze were excellent throughout our property purchase. Kim, Neasha and George were always friendly and responded very quickly to correspondence, they helped us with ID verification and they arranged for us to revisit the property as often as we liked. When it came to dealing with the myriad of professionals involved in the purchase - solicitors, mortgage brokers, surveyors etc. - Kim was our first point of contact, and did a sterling job of keeping on top of every change i...
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Mar 13,2015
Minithumbup
By:
Mar 13,2015
2 people found
this helpful
Kim was absolutely brilliant - she stayed on top I things the whole time, kept us informed throughout, , using different methods like email and phone which was really helpful when juggling work and move and can't always pick up immediately. I'd thoroughly recommend her. Thankyou Tim was v professional and helped us negotiate a few offers and sales. Thankyou. Jo from Westbury office was also brilliant showing us 99 Lake Rd and helping us understand the process and what might be needed to progre...
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Mar 09,2015
Minithumbup
By:
Mar 09,2015
2 people found
this helpful
CJ Hole have surpassed all of my expectations. First impressions were excellent, Tim Pepper was polite, respectful and enthusiastic about selling my flat and I cannot recommend this branch highly enough. From the very onset, all the staff at CJ Hole have been pro-active and extremeley responsive to my queries. It felt as though the whole team could not do enough for me. The initial presenation and valuation was organised quickly, and it was clear from very early on that they would prioritise...
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Comment on agent fees
Tim Pepper was prepared to negotiate, and given the level of service offered I am happy to pay the full amount
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Feb 25,2015
Minithumbup
By:
Feb 25,2015
3 people found
this helpful
We were really impressed with the service from C J Hole, especially because they have a team that deals only with getting a sale from an offer to completion, meaning the person dealing with your purchase isn't also out of the office all the time on viewings. We could always get through to Kim whenever we needed to, although she usually rang us first anyway. Kim was so helpful and she played a huge role in chasing things and ensuring all the parts of the chain were moving at the same pace. Wit...
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Jan 29,2015
Minithumbup
By:
Jan 29,2015
2 people found
this helpful
We had a really pleasant experience with CJ Hole. All of the staff were extremely helpful and approachable. Being first time buyers we really appreciated the knowledge and impartial advice given to us by both Tim and Kim, making our purchase a truly comfortable and enjoyable experience! After having our offer accepted we wanted to view the house again (to take some quick measurements and photos, and show the family around etc.) on different occasions and we always felt the staff were doing ev...
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Jan 20,2015
Minithumbup
By:
Jan 20,2015
3 people found
this helpful
Tim was first class throughout what was a complicated sales process with a very tight deadline, thanks to his experience and professionalism we managed to complete everything on time. I wouldn't hesitate to recommend Tim and his team at CJ Hole in Henleaze...
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Dec 20,2014
Minithumbup
By:
Dec 20,2014
2 people found
this helpful
Absolutely first class service from start to finish. We came to CJ Hole after poor service and advice from local competitor and wish we had used them from the outset. Their marketing approach is excellent and the way they supported progress of the sale was superb, special thanks to Dianne who really made things happen despite the usual complications that crop up in sale chains. We have moved 17 times over the past 30 years and although the sale was not as smooth as others due to market and chain...
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Comment on agent fees
Competitive and fair - and value as we got the outcome we wanted
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Dec 15,2014
Minithumbup
By:
Dec 15,2014
1 people found
this helpful
We cannot thank CJ Hole enough for the help, guidance and support they provided us with our house move. Not only this but they achieved well over the asking price for the property and did this quickly and efficiently. The whole team are professional, courteous and are outstanding examples of what an estate agency should be. Thank you....
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Dec 13,2014
Minithumbup
By:
Dec 13,2014
1 people found
this helpful
I both bought and sold through this branch. Excellent service from the whole team. My property went live on the internet on a Sunday. The team were already in contact with prospective purchasers who they knew were looking for my type of property and viewings started on the Monday. A sale was agreed by the Wednesday of the same week. George Mawer did a sterling job of progress chasing, making sure that all parties involved in the sale and purchase answered queries quickly so that we could get to...
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Dec 05,2014
Minithumbup
By:
Dec 05,2014
2 people found
this helpful
There should be a George Mawer in every estate agency. If there was, estate agents would not receive the bad press that they do. I cannot fault the attention to detail and support I have received throughout the selling of my parents' home. I have received honest and detailed feedback at every stage of the process which has resulted in a smooth and speedy transaction. What a refreshing experience!...
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Nov 17,2014
Minithumbup
By:
Nov 17,2014
1 people found
this helpful
Many thanks to the CJ Hole team for your help with my parents' move. Their professional, proactive, empathetic and friendly approach was reassuring and greatly appreciated....
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Nov 05,2014
Minithumbup
By:
Nov 05,2014
1 people found
this helpful
George is probably the best estate agent in the country! We instantly warmed to his professional yet personable style when first selecting an agent and had no hesitation selecting CJ Hole as a result. With four prospective purchasers to choose from following an open day, George provided clear and thorough information about each of them allowing us to make an informed decision. Throughout the subsequent sale transaction, George was proactive in chasing the buyers and solicitors for updates and co...
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Nov 02,2014
Minithumbup
By:
Nov 02,2014
1 people found
this helpful
CJ Hole seem to have the monopoly of our area. We have used them before and found them to be very professional. George, Tom and Johnny were all very helpful and worked very hard throughout, especially Johnny with attending late viewings and calls to help our situation. Diane provided great communication, keeping everyone updated at all times, resulting in a fairly quick and successful move. We would definitely recommend them and would use again in the future. Many thanks CJ Hole Henleaze...
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Oct 24,2014
Minithumbup
By:
Oct 24,2014
1 people found
this helpful
Thank goodness George was on the team. When mishaps in the legal process meant that the transaction might have been delayed or have failed, he was proactive, communicated well and often and called on his contacts. He was determined to see the transaction through. I'm not at all certain it would have happened without him on board. He delivered and he was professional throughout. I should add that he was not acting for me but was nevertheless a key link in the chain....
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Oct 05,2014
Minithumbup
By:
Oct 05,2014
1 people found
this helpful
Buying our new family home through C J Hole was painless. George provided us with excellent advice when we initially made our offer and kept us updated on the purchase progress throughout the sale. There were a couple of minor mortgage hurdles to jump for both sellers and us buyers, but George provided wonderful communication for both parties, ensuring keeping everyone was kept in the loop at all times....
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Sep 29,2014
Minithumbup
By:
Sep 29,2014
1 people found
this helpful
Nick was very proactive and positive throughout our sale and purchase, and the team worked long hours to successfully complete both sale and purchase. They have a strong presence in the Henleaze area and were able to find us a new property very quickly. The sales progressor appeared to be overworked, and was probably not needed on hindsight, but overall a very positive experience....
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Sep 24,2014
Minithumbup
By:
Sep 24,2014
1 people found
this helpful
George was always polite, courteous and pleasant to deal with. He always took the trouble to answer any queries that we had with the house buying process. There were various issues which occurred throughout the chain; mortgages, legal issues & minor disputes between different parties etc. George always worked hard to sort out these problems and always did what he could to chase people up and keep the chain moving. Without his input I think that there would have been a fair chance that the ch...
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Sep 23,2014
Minithumbup
By:
Sep 23,2014
2 people found
this helpful
We recently sold and bought a new property through CJ Hole. We have known Tim for over 10 years as he sold us our first house. The process was not altogether straightforward as we had 2 properties to sell before buying another and a timeframe we were working within. Nevertheless, we had good advice from Tim upfront, excellent service in selling our house and viewing properties to buy. We must have met about 75% of the team and they were all helpful, patient and customer focused. When other agent...
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Sep 21,2014
Minithumbup
By:
Sep 21,2014
2 people found
this helpful
We both sold and bought through CJ Hole and were extremely happy with the service we received on both fronts. George, and all his colleagues, were professional, efficient, knowledgeable and extremely approachable. When the going got a bit tough they remained calm and sought solutions in a diplomatic manner that was impressive. At no point did they pressure us into a decision or attempt to influence our thought processes. I would not hesitate to recommend their services and we are so pleased...
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Aug 15,2014
Minithumbup
By:
Aug 15,2014
2 people found
this helpful
The whole team at CJ Hole Henleaze were fantastic from start to finish - from the realistic and sensible valuation that Tim Pepper completed at the start of the sale, the professional attitude of the agents Tom and George and the on going management provided by Dianne meant that the sale of the house went through successfully. The professional attitude and behaviour of the whole team meant so much to us and we know the house has been sold to the right family at the right price. Thank you guys...
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Comment on agent fees
Worth it!
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Aug 10,2014
Minithumbup
By:
Aug 10,2014
1 people found
this helpful
All of the Henleaze Road team were excellent, Tim was our main contact who kept us fully informed along the way, managed expectations and was a very skilful negotiator towards the end of the sale /new purchase when things got a little fraught! The marketing of our property was excellent, he knows the local market extremelly well and organised an effective open day. It was a pleasure to deal with any of the Henleaze Team and we would thoroughly recommend them to anyone....
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Jul 29,2014
Minithumbup
By:
Jul 29,2014
1 people found
this helpful
We were impressed with CJ Hole from the first visit. George came round armed with plenty of literature, a computer presentation and a very "can do" attitude and we took to him immediately. As a result, in spite of CJ Hole not valuing our house the highest of those we approached, we knew we wanted them to market our property and they were happy to put our house on for a higher price in the market. We felt our property sat well in their portfolio and they were confident of getting people...
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Comment on agent fees
The agents fees were both competitive and reasonable in the current market. Given that we feel the team went the extra mile to secure our sale and keep our chain intact, we felt we got good value.
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Jul 22,2014
Minithumbup
By:
Jul 22,2014
0 people found
this helpful
We found George very prompt and professional from the first viewing to completion. He is always available to speak to and clearly works very hard every hour under the sun! My only critism of the firm would be that I found Dianne a little pushy when it came to dealing with my solicitor. My solicitor has a procedure where once they have all the documents they contact you to book an appointment but I was asked several times to book in by Dianne and explained that I would only book once advised. ...
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Jul 10,2014
Minithumbup
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Jul 10,2014
1 people found
this helpful
George was professional and knowledgeable and ensured the whole team worked together which resulted in a successful sale. Up until the point of sale I cannot fault his communication with us on every aspect. Once sold subject to contract, Diane became our point of contact and weekly updates regarding the progression of the sale would have been appreciated (even if there were no changes). But overall I was delighted with the service and would not hesitate to use C J Hole in the future....
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Jul 02,2014
Minithumbup
By:
Jul 02,2014
1 people found
this helpful
After having my property for sale with another local agent who kept finding buyers that could not complete. I found CJ Hole to be a breath of fresh air they consistently did what they said they would do i.e. turning up on time presenting buyers that could proceed and communicating regularly at agreed intervals. Needless to say once the property was with CJ Hole I received an asking price offer within the first week of marketing the property completing 6 to 7 weeks later. CJ Hole also managed to...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £158,950
  • Max: £1,500,000

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From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 145 0 83 0 8 0
Tom Harris Tom Harris
Assistant Sales Manager
32 reviews

About Tom No description set View full profile
Tim Pepper Tim Pepper
Branch Manager/Director
110 reviews

About Tim In an established family suburb such as Henleaze, having arecognisable and much-liked local face heading up an estate agency is key. TimPepper, Branch Manager/Director started estate agency in 1997 an View full profile
Jessica Smith Jessica Smith
Office Manager
0 reviews

About Jessica No description set View full profile
Ellie Salt Ellie Salt
Administration Co-ordinator
0 reviews

About Ellie No description set View full profile

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Last updated at 10:44 AM 30/01/2015 by allAgents

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Last updated at 10:44 AM 30/01/2015 by allAgents

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