• Andrew Conmee
    Andrew Conmee
  • David Whitmee
    David Whitmee
  • Rachel Godwin
    Rachel Godwin
  • Zoe Jarvis
    Zoe Jarvis
  • Jeni Ponting
    Jeni Ponting
  • Dianne Willis
    Dianne Willis
  • Sophie Rutter
    Sophie Rutter
  • Eva Singleton
    Eva Singleton
  • Kay Richards
    Kay Richards
No description for branch.
CJ Hole

5 Cleeve Wood Road Downend, Bristol
City of Bristol
BS16 2SF

0117 9565655
Jun 20,2017
Minithumbup
Dianne Willis
Andrew Conmee
By:
Jun 20,2017
2 people found
this helpful
I was very impressed at how understanding an supportive Andy was at what is a very stressful time for an individual. He would always return my phone calls of emails and do his best to inform me of what was happening with my purchase....
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Comment on agent fees
I am a purchaser and did not pay a fee
Was this helpful? Yes
Jun 16,2017
Minithumbup
Dianne Willis
Andrew Conmee
By:
Jun 16,2017
0 people found
this helpful
Great service from all the team in what turned out to be a somewhat protracted sale. Good lines of communication throughout and the office kept us updated at every part of the process, whether it be feedback from viewings or liaising with the buyer and their solicitors. The photography of the property was excellent. All in all was very happy with the service and would be happy to recommend to others as have done....
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Was this helpful? Yes
Jun 15,2017
Minithumbup
Andrew Conmee
Dianne Willis
By:
Jun 15,2017
0 people found
this helpful
From the photographing through the viewings and communication through the sale the service provided to us was fantastic, we couldnt be more pleased, thanks to all the lovely staff at downend....
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Was this helpful? Yes
Jun 09,2017
Minithumbup
Andrew Conmee
Dianne Willis
By:
Jun 09,2017
0 people found
this helpful
I have recently purchased a house through CJ Hole Downend and I have been thoroughly impressed with the personable service from end to end. I was shown through the house a number of times by Sophie and Eva who were both knowledgeable about the property and the area, enthusiastic and honest in outlining both the benefits and also the downsides of the property. They were extremely accommodating to my many questions and to my family members, friends and tradesman that I brought through the house ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 08,2017
Minithumbup
Eva Singleton
Dianne Willis
By:
Jun 08,2017
0 people found
this helpful
Very helpful and kept us fully informed as matters progressed. Very difficult to see how the service we received could be improved...
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Jun 06,2017
Minithumbup
David Whitmee
Andrew Conmee
By:
Jun 06,2017
0 people found
this helpful
Overall I would recommend CJ Hole. They were very professional and always helpful. David in particular was invaluable during intense moments when trying to create an opportunity, he had a calming and controlled manner that removed a lot of stress. Andy also was always on top of things and willing to discuss options regarding sale and potential onward purchases. My only criticism was that they were not particularly proactive with chasing the purchase through and managing the chain, this was mai...
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Comment on agent fees
Fees were reasonable given the service they provided.
Was this helpful? Yes
May 11,2017
Minithumbup
Andrew Conmee
By:
May 11,2017
1 people found
this helpful
We went with CJ Hole on the basis that Andy came across as someone who cared about being in the industry and wanted to do the right thing for his clients. Whenever there was options on the table, either offers to review or feedback to consider, Andy would give the time to walk through all options to make sure we were best informed to make the right decision for ourselves. We were never forced or pushed into a decision either. Even when the sale was handed over to the sales progressor, Andy kept ...
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Comment on agent fees
Good - not the cheapest but worked with us to a number we were more than reasonable to progress with. We feel like we got value for money (I'm guessing not may people say that about Estate Agents but when you see good service, you don't mind paying for it).
Was this helpful? Yes
Apr 29,2017
Minithumbup
Eva Singleton
Dianne Willis
By:
Apr 29,2017
0 people found
this helpful
Agent was accommodating with short-notice viewings and was very helpful and swift with progressing offer-accepted to completion. Also helpful with after-sale support i.e. facilitating correspondence with the seller after completion (for comments/queries)....
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Comment on agent fees
n/a - buyer
Was this helpful? Yes
Apr 28,2017
Minithumbup
Eva Singleton
By:
Apr 28,2017
0 people found
this helpful
Excellent customer service. Attention to detail. Knowledge of property. Answered all our questions. Very professional and helpful. Would highly recommend Eva....
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Apr 23,2017
Minithumbup
By:
Apr 23,2017
0 people found
this helpful
I found the team to be attentive, efficient and readily available for any queries and questions I had. From the first phonecall requesting a valuation to the day of completion, someone was on hand at the end of the phone and all appeared expertly managed by Andy....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2017
Minithumbup
Andrew Conmee
David Whitmee
By:
Apr 20,2017
0 people found
this helpful
The service I received was excellent, Andy is knowledgeable in his expertise and helped me with my decision making with his ability to guide me where I have no experience. Both Andy and David always communicated effectively and followed up where they had promised....
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Comment on agent fees
The fees were fair
Was this helpful? Yes
Apr 14,2017
Minithumbup
Dianne Willis
Andrew Conmee
By:
Apr 14,2017
0 people found
this helpful
Excellent service. Having not moved house for many years, we needed a lot of advice. Andy was really knowledgeable, which helped us to make an informed decision about our buying and selling process. David, Eva and Dianne were equally friendly and professional and thanks to the whole team, we sold at a good price and completed in 9 weeks....
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Comment on agent fees
1% of the selling price; worth the money for good service.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Sophie Rutter
By:
Mar 27,2017
0 people found
this helpful
Sophie is a dedicated and committed Sales Negotiator that is happy to provide time and support when needed. She keeps you updated at every opportunity and she is a pleasure to work with....
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Comment on agent fees
Agent fee in the end (due to negotiations) was comparative to local agents.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Dianne Willis
Andrew Conmee
By:
Mar 10,2017
0 people found
this helpful
All the staff at CJ Hole were extremely helpful and efficient in dealing with the sale of my flat, inspite of the 3 flights of stairs! Ben Williams,David and Zach also provided an exceptional service and I would not hesitate in recommending them to anyone selling a property....
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Comment on agent fees
Fees were lower than I had anticipated and they really earned them.
Was this helpful? Yes
Mar 09,2017
Minithumbup
Eva Singleton
Dianne Willis
By:
Mar 09,2017
1 people found
this helpful
Andy and the whole team have been very helpful and approachable from start to finish, with the whole buying process....
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Was this helpful? Yes
Mar 08,2017
Minithumbup
Eva Singleton
By:
Mar 08,2017
0 people found
this helpful
Met with Eva several times including 3 viewings and also in the shop and phone calls. Very helpful friendly person, really easy to get along but at the same time professional. Any queries we had she made a point of finding out and letting us know. Thank you :)...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 08,2017
Minithumbup
Dianne Willis
Andrew Conmee
By:
Mar 08,2017
0 people found
this helpful
Professional, approachable and efficient. Extremely supportive throughout, not least when our initial proposed purchase collapsed due to problems further down the chain....
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Comment on agent fees
Perfectly reasonable fees, which we felt were value for money in return for their constant support and professionalism.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Jeni Ponting
Dianne Willis
By:
Mar 07,2017
1 people found
this helpful
Very helpful, always returned call. Made effort to call with updates. Friendly and knowledgable. Kept sale moving and escalated issues....
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Was this helpful? Yes
Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
this helpful
The CJ Hole downend team where great when I sold my flat I was under pressure to move the sell quickly and I felt they did everything in there power to help me and keep me up to date with everything that was happening. I would definitely recommend them to all my family and friends...
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Comment on agent fees
The fees where very competitive
Was this helpful? Yes
Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
this helpful
Have used this agent twice know and they are spot on have not singled out any individual because they are a great team will be my first choice next time...
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Comment on agent fees
Fees are industry standard
Was this helpful? Yes
Mar 06,2017
Minithumbup
Andrew Conmee
By:
Mar 06,2017
2 people found
this helpful
I was so impressed by the service Andrew offered when buying and selling my property. He was honest, fair and very knowledgeable about the local property market. I've been able to recommend his service to friends and family with complete confidence. Thank you for all your help and support, you made the process so much easier than I've experienced with other agents....
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Comment on agent fees
Very fair fees, honest and up front.
Was this helpful? Yes
Mar 06,2017
Minithumbup
Andrew Conmee
By:
Mar 06,2017
2 people found
this helpful
Amazing! Not at all pushy or 'sales' led - a very pleasant experience with Andy - would recommend him to anyone - efficient and friendly....
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Comment on agent fees
Excellent
Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
2 people found
this helpful
We bought our new house through C J Hole. We needed to find something where the vendors were prepared to complete in a hurry as our purchase had fallen through. The staff knew their housing stock well and quickly identified possible houses for us. We narrowed down the list and the agents went to work contacting the vendors to see if the prospect of a quick sale would be a positive thing for them. The agent managed to arrange a viewing the same day and then we made an offer. At all times C J...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 06,2017
Minithumbup
Dianne Willis
Andrew Conmee
By:
Mar 06,2017
2 people found
this helpful
I welcome the chance to give feedback following our recent housemove. Firstly thank you to a wonderful team. I would recommend them to anyone wishing to sell or buy a property. Ben and team were wonderful at showing people around the house and always gave prompt, honest feedback. Once we had an offer, Dianne was absolutely brilliant. Nothing was too much trouble, and she kept us informed every step of the way. To me, the one thing that helped most of all was that if anyone in the Downend b...
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Comment on agent fees
Very satisfactory fee negotiated.
Was this helpful? Yes
Feb 28,2017
Minithumbup
Dianne Willis
Andrew Conmee
By:
Feb 28,2017
2 people found
this helpful
We have just bought a house with the help of CJ Hole staff. Eva Singleton was the sales agent, Dianne Willis our sales progressor and Andrew Conmee assisted when the home buyer survey revealed things and we had to re-negotiate the price. While our solicitor wasn't always responsive and we had to make several calls to get things going, at least CJ Hole stuff was reliable, quick, and professional. We are grateful for their work....
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Was this helpful? Yes
Feb 27,2017
Minithumbup
Andrew Conmee
Dianne Willis
By:
Feb 27,2017
1 people found
this helpful
I was really impressed with the efficiency of all the staff at CJ Hole. They kept me fully informed at all times right from viewings to completion of the sale. Dianne and Andy were especially helpful in knowing the stages each solicitor were at and what I needed to do to push it along to completion. They were very friendly and I felt I got a personable service plus they listened and understood my concerns along the way....
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Comment on agent fees
Extremely well earned
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
1 people found
this helpful
I had Holly as my customer contact when moving this year, she was professional, friendly and made my move into my new rental the easiest move I have ever made. Thank you very much I appreciated you keeping me informed every step of the way... Always helpful and responsive......
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Comment on agent fees
The agent fees were standard for the work carried out.
Was this helpful? Yes
Apr 08,2016
Minithumbup
Rachel Godwin
By:
Apr 08,2016
0 people found
this helpful
Holly Boulton and Rachel Godwin have been helpful, approachable and professional at all times. Rachel quickly found me a tenant and as it as a new build, Holly promptly assisted me in getting the house ready for the tenants. The lawn was laid, curtain poles, blinds and a TV aerial and extra point were installed. Communications were smooth and every question I asked was dealt with immediately. I am 100% satisfied....
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Comment on agent fees
A quote was given and this was similar to another Everything was clear. The fees were satisfactory.
Was this helpful? Yes
Apr 05,2016
Minithumbdown
By:
Apr 05,2016
2 people found
this helpful
When looking for a property with CJ Hole they was very helpful and keen to get us in to a 2 bedroom house with our dog which we was finding difficult as most properties wont allow pets. However on completing our details and being up front and honest that one of us had bad credit but we could provide references from previous landlords and proof that none of the credit history was related to payment of rent and we also had a guarantor, we found Rachel's snooty attitude was vile and unacceptable up...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Rachel
Apr 23, 2016
View all comments (1)
I am sorry that you feel this way. When I spoke to you the morning after you had viewed the property and given us your offer details, I explained the implications that your adverse credit agreement would have on your ability to pass referencing with us and to be accepted by a potential Landlord. I also said that adverse credit was not uncommon and offered you advice on how you may be able to proceed in order for you and your partner to move. I gave you the best advice that I was able to under ...
Apr 01,2016
Minithumbup
Rachel Godwin
By:
Apr 01,2016
0 people found
this helpful
Rachel is an amazing Agent and has a real passion for getting property let. With my properties she pulled out all the stops and got us the amount we wanted with the right tenants. She is the only reason I went with CJ Hole and I have complete confidence in her ability (especially after seeing her in action)....
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Comment on agent fees
They were able to offer me a fee I was happy with.
Was this helpful? Yes
Areas covered
  • BS16
  • BS16
  • BS15
  • BS36
  • BS37
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £210,000
  • Max: £495,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 5 1 17 0 9 0 1 0
Andrew Conmee Andrew Conmee
Sales Manager
15 reviews

About Andrew No description set View full profile
David Whitmee David Whitmee
Assistant Sales Manager
47 reviews

About David No description set View full profile
Rachel Godwin Rachel Godwin
Lettings Manager
6 reviews

About Rachel No description set View full profile
Zoe Jarvis Zoe Jarvis
Lettings Negotiator
0 reviews

About Zoe No description set View full profile
Jeni Ponting Jeni Ponting
Senior Branch Administrator
1 reviews

About Jeni No description set View full profile
Dianne Willis Dianne Willis
Sales Progressor
21 reviews

About Dianne No description set View full profile
Sophie Rutter Sophie Rutter
Sales Negotiator
1 reviews

About Sophie No description set View full profile
Eva Singleton Eva Singleton
Sales Negotiator
5 reviews

About Eva No description set View full profile
Kay Richards Kay Richards
Lettings Coordinator
0 reviews

About Kay No description set View full profile

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Fees

No fees set.
Last updated at 1:13 PM 05/07/2016 by allAgents

Complaints Procedure

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Last updated at 1:13 PM 05/07/2016 by allAgents

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