• Andrew Conmee
    Andrew Conmee
  • David Whitmee
    David Whitmee
  • Rachel Godwin
    Rachel Godwin
  • Zoe Jarvis
    Zoe Jarvis
  • Jeni Ponting
    Jeni Ponting
  • Dianne Willis
    Dianne Willis
  • Sophie Rutter
    Sophie Rutter
  • Eva Singleton
    Eva Singleton
  • Kay Richards
    Kay Richards
No description for branch.
CJ Hole

5 Cleeve Wood Road Downend, Bristol
City of Bristol
BS16 2SF

0117 9565655
Nov 21,2017
Minithumbup
Andrew Conmee
David Whitmee
By: 'Laurel'
Nov 21,2017
0 people found
this helpful
Andy was instrumental in the sale of my property. He not only advised me on the sale but worked above and beyond to ensure the long chain did not collapse. Andy took the time to ring solicitors, other agents in the chain and most importantly ensured everything was on track. The whole team were excellent from the photos of my propert to showing prospective buyers round....
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Comment on agent fees
Excellent and very competitive. Well worth every penny.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Andrew Conmee
Dianne Willis
By: 'Happy Client'
Oct 19,2017
0 people found
this helpful
We were the buyers of the property that CJ Hole was selling. There were a few challenges during the sales process and CJ Hole did an excellent job of keeping us informed and trying to resolve any issues that arose. They very successfully helped resurrect the sale when it fell through, meaning we could still buy our chosen property and didn't lose any money all paid out on solicitors fees etc....
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Comment on agent fees
not applicable
Was this helpful? Yes
Oct 01,2017
Minithumbup
Andrew Conmee
By: 'Carly and Dafydd Wilson-Evans'
Oct 01,2017
0 people found
this helpful
Andy was so helpful and approachable and managed our sale which did not always run smoothly. He was quick in his responses and we cannot fault him. Dave was also very helpful when we had an issue, and the sales girls Sophie and Eva were also very friendly, knowledgable and contactable whenever we needed them. I had doubts about using a high street agent as you can get cheaper fees with online agents but CJ Hole were worth every penny as they worked hard to ensure that my sale went through smoot...
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Comment on agent fees
Very fair fee and like I said above, worth the money - particularly if a sale does not go smoothly (which you cannot predict in advance).
Was this helpful? Yes
Oct 01,2017
Minithumbup
Andrew Conmee
Sophie Rutter
By: 'Phil'
Oct 01,2017
0 people found
this helpful
Having just purchased a property through CJ Holt I can not praise the staff in the Downend office highly enough. Throughout the transaction they were always professional, friendly and any queries were answered quickly and accurately. Things did not run smoothly on the day of completion (issues with solicitors) but the staff, in particular Andy and Sophie, really went the extra mile to ensure that I could pick up the keys and move in. Their professionalism, calmness and kindness made what was a ...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 25,2017
Minithumbup
David Whitmee
Sophie Rutter
By: 'TheGoulds'
Sep 25,2017
0 people found
this helpful
David took the time to see the potential in our house that affected the true value. Marketed our house well and we sold quite quickly. Sophie then saw us through the ups and downs with great calmness and efficiency. Overall, the team made what can be a difficult process much easier. They were efficient and friendly throughout....
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Comment on agent fees
Fairly standard rate - no complaints
Was this helpful? Yes
Sep 25,2017
Minithumbup
Sophie Rutter
By: 'Sib'
Sep 25,2017
0 people found
this helpful
Sophie was very helpful in ensuring that the purchase went as smoothly as possible. There were some hiccups in the way but Sophie was very proactive in ensuring these were resolved soon....
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Sep 20,2017
Minithumbup
Dianne Willis
Andrew Conmee
By: 'Kim'
Sep 20,2017
1 people found
this helpful
We were extremely pleased with the professional way they handled a tricky house sale. Their polite persistence showed a total commitment to ensuring that we were successful in securing the sale....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Sep 19,2017
Minithumbup
Dianne Willis
Eva Singleton
By: 'Oxford'
Sep 19,2017
1 people found
this helpful
Very professional. Friendly and helpful. Good communications. Best estate agent I have ever used. Definitely I will use them again....
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Aug 29,2017
Minithumbup
Sophie Rutter
By: 'Mark knight'
Aug 29,2017
2 people found
this helpful
Really helpful agent and branch. Looking forward to my next deal. Need to get office some chocolates.. Mark knight. Property investor...
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Aug 22,2017
Minithumbup
Sophie Rutter
By: 'Mark & Lisa'
Aug 22,2017
1 people found
this helpful
Big thank you to all at CJ Hole downend. Special thanks to Sophie for all her hard work find and securing our new home. The hole team gave us a very professional service from start to finish Mark & lisa...
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Aug 16,2017
Minithumbup
Andrew Conmee
Eva Singleton
By: 'Stacey'
Aug 16,2017
1 people found
this helpful
Andy has been truly amazing during the process of my house move, even taking on the task of chasing the Solicitors and Vendor when I wasn't getting answers, he made everything run smoothly and was always on the other end of the phone if needed and confirming everything with me so I knew paperwork was being completed. Eva showed me around the house initially and dealt with my offer and buying of the house and was lovely when doing this. I would highly recommend CJ Hole in Downend and would defini...
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Comment on agent fees
Buying
Was this helpful? Yes
Aug 01,2017
Minithumbup
Eva Singleton
Andrew Conmee
By: 'Dave'
Aug 01,2017
1 people found
this helpful
I was very pleased with the professional and confident approach from the team at CJ Hole Downend branch. Though it took a few months to complete, I was kept fully aware of the situation with the chain involved....
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Comment on agent fees
Agents fees were good and competitive.
Was this helpful? Yes
Aug 01,2017
Minithumbdown
By: 'Maddy'
Aug 01,2017
1 people found
this helpful
Without Prejudice CJ Hole Downend Lets (landlord's review) UNRELIABLE INEXPERIENCED CREATIVE WITH THE TRUTH I felt that I had to manage the agents managing the property. This was my first year renting out my flat and I did not have peace of mind. why? -failure to inform the council of outgoing and incoming tenants regarding council tax, nor inform them of an accurate period of unoccupancy. INSTEAD I HAD TO SORT IT OUT - failure to set up a check in inventory which I only found a...
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Comment on agent fees
Bad 10% they were unreliable. (only good if they had done their job)
Was this helpful? Yes
By: Rachel Godwin
Aug 19, 2017
View all comments (1)
From our system we can see that we wrote to all the utility providers including council tax in line with the tenancy start and end dates. You were offered an inventory update during a telephone conversation, i agree that this should've been communicated to you in an email. We have learnt from this situation and have adjusted our procedures accordingly. The second tenancy that we did for this property was for a tenant who paid you 6 months upfront, therefore meaning that legally we were ...
Jul 07,2017
Minithumbup
Dianne Willis
By: 'Marta'
Jul 07,2017
1 people found
this helpful
I could have not wish for a better agent than Cj Hole and Dianne. I have never had to chase for anything, she kept me informed, she was extremely helpful, pleasant and supportive. The whole property purchasing process that could be really stressful, was made simple and bearable. I also would like to mention Charlotte, from Kingswood branch - she was just the nicest person ever! CJ Hole is a very lucky agent to have both of those ladies working for them:) Many thanks again! Marta...
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Jun 29,2017
Minithumbup
Eva Singleton
By: 'Sunset'
Jun 29,2017
1 people found
this helpful
CJ Hole Downend provided a great and professional service. They were always available and helpful when needed. We would highly recommend them....
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Jun 28,2017
Minithumbup
Andrew Conmee
Eva Singleton
By: 'Ian & Kat'
Jun 28,2017
1 people found
this helpful
Very professional, very efficient, very helpful and went the extra mile to assist us and the new owners during the sale of our property....
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Comment on agent fees
The agents fees were very competitive and they earnt every penny.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Dianne Willis
Andrew Conmee
By: 'Janne'
Jun 20,2017
2 people found
this helpful
I was very impressed at how understanding an supportive Andy was at what is a very stressful time for an individual. He would always return my phone calls of emails and do his best to inform me of what was happening with my purchase....
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Comment on agent fees
I am a purchaser and did not pay a fee
Was this helpful? Yes
Jun 16,2017
Minithumbup
Dianne Willis
Andrew Conmee
By: 'StephenW'
Jun 16,2017
1 people found
this helpful
Great service from all the team in what turned out to be a somewhat protracted sale. Good lines of communication throughout and the office kept us updated at every part of the process, whether it be feedback from viewings or liaising with the buyer and their solicitors. The photography of the property was excellent. All in all was very happy with the service and would be happy to recommend to others as have done....
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Was this helpful? Yes
Jun 15,2017
Minithumbup
Andrew Conmee
Dianne Willis
By: 'Julia Wilson'
Jun 15,2017
1 people found
this helpful
From the photographing through the viewings and communication through the sale the service provided to us was fantastic, we couldnt be more pleased, thanks to all the lovely staff at downend....
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Was this helpful? Yes
Jun 09,2017
Minithumbup
Andrew Conmee
Dianne Willis
By: 'Lara'
Jun 09,2017
1 people found
this helpful
I have recently purchased a house through CJ Hole Downend and I have been thoroughly impressed with the personable service from end to end. I was shown through the house a number of times by Sophie and Eva who were both knowledgeable about the property and the area, enthusiastic and honest in outlining both the benefits and also the downsides of the property. They were extremely accommodating to my many questions and to my family members, friends and tradesman that I brought through the house ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 08,2017
Minithumbup
Eva Singleton
Dianne Willis
By: 'David'
Jun 08,2017
1 people found
this helpful
Very helpful and kept us fully informed as matters progressed. Very difficult to see how the service we received could be improved...
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Jun 06,2017
Minithumbup
David Whitmee
Andrew Conmee
By: 'Mr & Mrs Jefferies'
Jun 06,2017
1 people found
this helpful
Overall I would recommend CJ Hole. They were very professional and always helpful. David in particular was invaluable during intense moments when trying to create an opportunity, he had a calming and controlled manner that removed a lot of stress. Andy also was always on top of things and willing to discuss options regarding sale and potential onward purchases. My only criticism was that they were not particularly proactive with chasing the purchase through and managing the chain, this was mai...
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Comment on agent fees
Fees were reasonable given the service they provided.
Was this helpful? Yes
May 11,2017
Minithumbup
Andrew Conmee
By: 'Simon Ruszlaa'
May 11,2017
2 people found
this helpful
We went with CJ Hole on the basis that Andy came across as someone who cared about being in the industry and wanted to do the right thing for his clients. Whenever there was options on the table, either offers to review or feedback to consider, Andy would give the time to walk through all options to make sure we were best informed to make the right decision for ourselves. We were never forced or pushed into a decision either. Even when the sale was handed over to the sales progressor, Andy kept ...
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Comment on agent fees
Good - not the cheapest but worked with us to a number we were more than reasonable to progress with. We feel like we got value for money (I'm guessing not may people say that about Estate Agents but when you see good service, you don't mind paying for it).
Was this helpful? Yes
Apr 29,2017
Minithumbup
Eva Singleton
Dianne Willis
By: 'Josh'
Apr 29,2017
1 people found
this helpful
Agent was accommodating with short-notice viewings and was very helpful and swift with progressing offer-accepted to completion. Also helpful with after-sale support i.e. facilitating correspondence with the seller after completion (for comments/queries)....
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Comment on agent fees
n/a - buyer
Was this helpful? Yes
Apr 28,2017
Minithumbup
Eva Singleton
By: 'Stephen G'
Apr 28,2017
1 people found
this helpful
Excellent customer service. Attention to detail. Knowledge of property. Answered all our questions. Very professional and helpful. Would highly recommend Eva....
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Was this helpful? Yes
Apr 23,2017
Minithumbup
By: 'Emma'
Apr 23,2017
1 people found
this helpful
I found the team to be attentive, efficient and readily available for any queries and questions I had. From the first phonecall requesting a valuation to the day of completion, someone was on hand at the end of the phone and all appeared expertly managed by Andy....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2017
Minithumbup
Andrew Conmee
David Whitmee
By: 'Fiona Hodgins'
Apr 20,2017
1 people found
this helpful
The service I received was excellent, Andy is knowledgeable in his expertise and helped me with my decision making with his ability to guide me where I have no experience. Both Andy and David always communicated effectively and followed up where they had promised....
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Comment on agent fees
The fees were fair
Was this helpful? Yes
Apr 14,2017
Minithumbup
Dianne Willis
Andrew Conmee
By: 'Elaine & Paul Derrick'
Apr 14,2017
1 people found
this helpful
Excellent service. Having not moved house for many years, we needed a lot of advice. Andy was really knowledgeable, which helped us to make an informed decision about our buying and selling process. David, Eva and Dianne were equally friendly and professional and thanks to the whole team, we sold at a good price and completed in 9 weeks....
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Comment on agent fees
1% of the selling price; worth the money for good service.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Sophie Rutter
By: 'Mrs T'
Mar 27,2017
1 people found
this helpful
Sophie is a dedicated and committed Sales Negotiator that is happy to provide time and support when needed. She keeps you updated at every opportunity and she is a pleasure to work with....
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Comment on agent fees
Agent fee in the end (due to negotiations) was comparative to local agents.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Dianne Willis
Andrew Conmee
By: 'Anne from Stapleton'
Mar 10,2017
1 people found
this helpful
All the staff at CJ Hole were extremely helpful and efficient in dealing with the sale of my flat, inspite of the 3 flights of stairs! Ben Williams,David and Zach also provided an exceptional service and I would not hesitate in recommending them to anyone selling a property....
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Comment on agent fees
Fees were lower than I had anticipated and they really earned them.
Was this helpful? Yes
Areas covered
  • BS16
  • BS16
  • BS15
  • BS36
  • BS37
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £210,000
  • Max: £495,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 1 5 1 23 0 17 0 2 0
Andrew Conmee Andrew Conmee
Sales Manager
23 reviews

About Andrew No description set View full profile
David Whitmee David Whitmee
Assistant Sales Manager
49 reviews

About David No description set View full profile
Rachel Godwin Rachel Godwin
Lettings Manager
6 reviews

About Rachel No description set View full profile
Zoe Jarvis Zoe Jarvis
Lettings Negotiator
0 reviews

About Zoe No description set View full profile
Jeni Ponting Jeni Ponting
Senior Branch Administrator
1 reviews

About Jeni No description set View full profile
Dianne Willis Dianne Willis
Sales Progressor
25 reviews

About Dianne No description set View full profile
Sophie Rutter Sophie Rutter
Sales Negotiator
6 reviews

About Sophie No description set View full profile
Eva Singleton Eva Singleton
Sales Negotiator
10 reviews

About Eva No description set View full profile
Kay Richards Kay Richards
Lettings Coordinator
0 reviews

About Kay No description set View full profile

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Fees

No fees set.
Last updated at 1:13 PM 05/07/2016 by allAgents

Complaints Procedure

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Last updated at 1:13 PM 05/07/2016 by allAgents

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