• Staff picture
    Andrew
  • Staff picture
    David
  • Staff picture
    Rachel
  • Staff picture
    Jeni Ponting
  • Staff picture
    Dianne
  • Staff picture
    Kay
No description for branch.
CJ Hole

5 Cleeve Wood Road Downend, Bristol
City of Bristol
BS16 2SF

0117 9565655
http://www.cjhole.co.uk

Properties for Sale
Properties to Rent

“Extremely Satisfied...”

Aug 07,2018
Minithumbup
Dianne
By: 'Peter'
Aug 07,2018
0 people found
this helpful
We recently bought a bungalow in Downend which was advertised by CJ Hole. Although we were thus not their direct Clients the staff at the Branch, particularly Dianne Willis, went out of their way to be helpful and smooth the various difficulties that popped up. ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Supportive and helpful...”

May 21,2018
Minithumbup
Andrew
By: 'Matt'
May 21,2018
1 people found
this helpful
We we're first time buyers and had a lot of help from Sophie and Andrew with our conveyancing firm as they were proving difficult. Very friendly and caring attitude, much apprecated and made our lives a lot easier....
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Comment on agent fees
It wasn't applicable for us buying the house.
Was this helpful? Yes
Feb 13,2018
Minithumbup
Rachel
Zoe
By: 'Mr Rai'
Feb 13,2018
1 people found
this helpful
Very impressed with Rachel,Zoe and Kayleigh In the lettings department. Have been using their services for 5 years now and their professionalism,knowledge and hard work is always appreciated. They have been a great help in the smooth running of my portfolio....
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Was this helpful? Yes
Jan 02,2018
Minithumbup
By: 'Laura'
Jan 02,2018
0 people found
this helpful
The reason my house buying process went so smoothly was mainly down to Sophie's diligence, persistence, knowledge and incredibly helpful manner. Sophie superseded my expectations of an agent, making the process not only straightforward for the buyer but also on-point for me, the seller. ...
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Was this helpful? Yes
Nov 25,2017
Minithumbup
By: 'Greenbury girl'
Nov 25,2017
1 people found
this helpful
Eva was very professional, efficient and friendly throughout the whole of the process. I think that she helped me to secure my purchase by liasing with the vendors to encourage them to accept my offer....
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Comment on agent fees
Estate agents fees are always high, however, I feel that C J Hole did an extremely efficient job and my whole process took approximately 6-7 weeks I think which is pretty good going!
Was this helpful? Yes
Nov 21,2017
Minithumbup
Andrew
David
By: 'Laurel'
Nov 21,2017
0 people found
this helpful
Andy was instrumental in the sale of my property. He not only advised me on the sale but worked above and beyond to ensure the long chain did not collapse. Andy took the time to ring solicitors, other agents in the chain and most importantly ...
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Comment on agent fees
Excellent and very competitive. Well worth every penny.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Andrew
Dianne
By: 'Happy Client'
Oct 19,2017
0 people found
this helpful
We were the buyers of the property that CJ Hole was selling. There were a few challenges during the sales process and CJ Hole did an excellent job of keeping us informed and trying to resolve any issues that arose. They very successfully helped resurrect ...
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Comment on agent fees
not applicable
Was this helpful? Yes
Oct 01,2017
Minithumbup
Andrew
By: 'Carly and Dafydd Wilson-Evans'
Oct 01,2017
0 people found
this helpful
Andy was so helpful and approachable and managed our sale which did not always run smoothly. He was quick in his responses and we cannot fault him. Dave was also very helpful when we had an issue, and the sales girls Sophie and Eva were ...
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Comment on agent fees
Very fair fee and like I said above, worth the money - particularly if a sale does not go smoothly (which you cannot predict in advance).
Was this helpful? Yes
Oct 01,2017
Minithumbup
Andrew
By: 'Phil'
Oct 01,2017
1 people found
this helpful
Having just purchased a property through CJ Holt I can not praise the staff in the Downend office highly enough. Throughout the transaction they were always professional, friendly and any queries were answered quickly and accurately. Things did not run smoothly on the day of ...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 25,2017
Minithumbup
David
By: 'TheGoulds'
Sep 25,2017
0 people found
this helpful
David took the time to see the potential in our house that affected the true value. Marketed our house well and we sold quite quickly. Sophie then saw us through the ups and downs with great calmness and efficiency. Overall, the team made what can ...
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Comment on agent fees
Fairly standard rate - no complaints
Was this helpful? Yes
Sep 25,2017
Minithumbup
By: 'Sib'
Sep 25,2017
0 people found
this helpful
Sophie was very helpful in ensuring that the purchase went as smoothly as possible. There were some hiccups in the way but Sophie was very proactive in ensuring these were resolved soon....
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Was this helpful? Yes
Sep 20,2017
Minithumbup
Dianne
Andrew
By: 'Kim'
Sep 20,2017
1 people found
this helpful
We were extremely pleased with the professional way they handled a tricky house sale. Their polite persistence showed a total commitment to ensuring that we were successful in securing the sale....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Sep 19,2017
Minithumbup
Dianne
By: 'Oxford'
Sep 19,2017
1 people found
this helpful
Very professional. Friendly and helpful. Good communications. Best estate agent I have ever used. Definitely I will use them again....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
By: 'Mark knight'
Aug 29,2017
2 people found
this helpful
Really helpful agent and branch. Looking forward to my next deal. Need to get office some chocolates.. Mark knight. Property investor...
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Was this helpful? Yes
Aug 22,2017
Minithumbup
By: 'Mark & Lisa'
Aug 22,2017
1 people found
this helpful
Big thank you to all at CJ Hole downend. Special thanks to Sophie for all her hard work find and securing our new home. The hole team gave us a very professional service from start to finish Mark & lisa...
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Was this helpful? Yes
Aug 16,2017
Minithumbup
Andrew
By: 'Stacey'
Aug 16,2017
1 people found
this helpful
Andy has been truly amazing during the process of my house move, even taking on the task of chasing the Solicitors and Vendor when I wasn't getting answers, he made everything run smoothly and was always on the other end of the phone if needed ...
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Comment on agent fees
Buying
Was this helpful? Yes
Aug 01,2017
Minithumbup
Andrew
By: 'Dave'
Aug 01,2017
1 people found
this helpful
I was very pleased with the professional and confident approach from the team at CJ Hole Downend branch. Though it took a few months to complete, I was kept fully aware of the situation with the chain involved....
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Comment on agent fees
Agents fees were good and competitive.
Was this helpful? Yes
Aug 01,2017
Minithumbdown
By: 'Maddy'
Aug 01,2017
3 people found
this helpful
Without Prejudice CJ Hole Downend Lets (landlord's review) UNRELIABLE INEXPERIENCED CREATIVE WITH THE TRUTH I felt that I had to manage the agents managing the property. This was my first year renting out my flat and I did not have peace of mind. why? -failure ...
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Comment on agent fees
Bad 10% they were unreliable. (only good if they had done their job)
Was this helpful? Yes
By: Rachel Godwin
Aug 19, 2017
View all comments (1)
From our system we can see that we wrote to all the utility providers including council tax in line with the tenancy start and end dates. You were offered an inventory update during a telephone conversation, i agree that this should've been communicated to you in an email. We have learnt from this situation and have adjusted our procedures accordingly. The second tenancy that we did for this property was for a tenant who paid you 6 months upfront, therefore meaning that legally we were ...
Jul 07,2017
Minithumbup
Dianne
By: 'Marta'
Jul 07,2017
1 people found
this helpful
I could have not wish for a better agent than Cj Hole and Dianne. I have never had to chase for anything, she kept me informed, she was extremely helpful, pleasant and supportive. The whole property purchasing process that could be really stressful, was made ...
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Was this helpful? Yes
Jun 29,2017
Minithumbup
By: 'Sunset'
Jun 29,2017
1 people found
this helpful
CJ Hole Downend provided a great and professional service. They were always available and helpful when needed. We would highly recommend them....
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Was this helpful? Yes
Jun 28,2017
Minithumbup
Andrew
By: 'Ian & Kat'
Jun 28,2017
1 people found
this helpful
Very professional, very efficient, very helpful and went the extra mile to assist us and the new owners during the sale of our property....
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Comment on agent fees
The agents fees were very competitive and they earnt every penny.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Dianne
Andrew
By: 'Janne'
Jun 20,2017
2 people found
this helpful
I was very impressed at how understanding an supportive Andy was at what is a very stressful time for an individual. He would always return my phone calls of emails and do his best to inform me of what was happening with my purchase....
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Comment on agent fees
I am a purchaser and did not pay a fee
Was this helpful? Yes
Jun 16,2017
Minithumbup
Dianne
Andrew
By: 'StephenW'
Jun 16,2017
1 people found
this helpful
Great service from all the team in what turned out to be a somewhat protracted sale. Good lines of communication throughout and the office kept us updated at every part of the process, whether it be feedback from viewings or liaising with the buyer and ...
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Was this helpful? Yes
Jun 15,2017
Minithumbup
Andrew
Dianne
By: 'Julia Wilson'
Jun 15,2017
1 people found
this helpful
From the photographing through the viewings and communication through the sale the service provided to us was fantastic, we couldnt be more pleased, thanks to all the lovely staff at downend....
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Was this helpful? Yes
Jun 09,2017
Minithumbup
Andrew
Dianne
By: 'Lara'
Jun 09,2017
1 people found
this helpful
I have recently purchased a house through CJ Hole Downend and I have been thoroughly impressed with the personable service from end to end. I was shown through the house a number of times by Sophie and Eva who were both knowledgeable about the property ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 08,2017
Minithumbup
Dianne
By: 'David'
Jun 08,2017
1 people found
this helpful
Very helpful and kept us fully informed as matters progressed. Very difficult to see how the service we received could be improved...
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Jun 06,2017
Minithumbup
David
Andrew
By: 'Mr & Mrs Jefferies'
Jun 06,2017
1 people found
this helpful
Overall I would recommend CJ Hole. They were very professional and always helpful. David in particular was invaluable during intense moments when trying to create an opportunity, he had a calming and controlled manner that removed a lot of stress. Andy also was always on ...
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Comment on agent fees
Fees were reasonable given the service they provided.
Was this helpful? Yes
May 11,2017
Minithumbup
Andrew
By: 'Simon Ruszlaa'
May 11,2017
2 people found
this helpful
We went with CJ Hole on the basis that Andy came across as someone who cared about being in the industry and wanted to do the right thing for his clients. Whenever there was options on the table, either offers to review or feedback to ...
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Comment on agent fees
Good - not the cheapest but worked with us to a number we were more than reasonable to progress with. We feel like we got value for money (I'm guessing not may people say that about Estate Agents but when you see good service, you don't mind paying for it).
Was this helpful? Yes
Apr 29,2017
Minithumbup
Dianne
By: 'Josh'
Apr 29,2017
1 people found
this helpful
Agent was accommodating with short-notice viewings and was very helpful and swift with progressing offer-accepted to completion. Also helpful with after-sale support i.e. facilitating correspondence with the seller after completion (for comments/queries)....
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Comment on agent fees
n/a - buyer
Was this helpful? Yes
Apr 28,2017
Minithumbup
By: 'Stephen G'
Apr 28,2017
1 people found
this helpful
Excellent customer service. Attention to detail. Knowledge of property. Answered all our questions. Very professional and helpful. Would highly recommend Eva....
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Was this helpful? Yes
Areas covered
  • BS16
  • BS16
  • BS15
  • BS36
  • BS37
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £210,000
  • Max: £495,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 1 5 1 24 0 20 0 2 0
Staff picture Andrew
(24)

Staff picture David
(49)

Staff picture Rachel
(7)

Staff picture Jeni Ponting
(1)

Staff picture Dianne
(26)

Staff picture Kay
(0)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 1:13 PM 05/07/2016 by allAgents

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Branch - Downend Bristol, Bristol, BS16

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