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    Lee Glenister
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    Nikki Jones
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    Vicki Jenkins
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    Felicity Parker
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    Sheila
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    Rachel
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    Howard Davis
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    Anne
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No description for branch.
CJ Hole

203 Whiteladies Road Clifton Clifton, Bristol
City of Bristol
BS8 2XT

0117 923 8238

Mar 23,2015
Minithumbup
By:
Mar 23,2015
Featured Review
2 people found
this helpful
We were dealt with professionally from the start, a realistic sale price was set and achieved quickly. Rachel progressed everything rapidly, was happy to advise both sides on progress and to chase dilatory solicitors etc in our absence overseas. Excellent service that gives estate agents a good name. I would happily recommend her and use her services again...
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Was this helpful? Yes
Dec 21,2012
Minithumbup
By:
Dec 21,2012
Featured Review
9 people found
this helpful
Enabled access to the property which was vital in the circumstances! Throughout, the commitment to assist and support was excellent....
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Sep 13,2012
Minithumbup
By:
Sep 13,2012
Featured Review
9 people found
this helpful
Following my isters death her flat had to be sold. My first contact with CJHOLE was a preliminary meeting with Lee Glenister.A meeting was arranged with mr Howard Davies..We place the sale with CJHole. as our initial impression was of a firm where every member of staff felt as if they were involved with the sale. Sam, Tara and every member of staff with whom we came in contact were always polite and above all gave the impression of being genuinely interested.We were constantly updated by regul...
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Jul 20,2012
Minithumbup
By:
Jul 20,2012
Featured Review
4 people found
this helpful
I found the agent most helpful on the phone and in person. Easy to talk to and knowledgeable, and if he didn\'t know the answer he took notes and found out the answer for me. Arranged viewings and meetings with the vendors at convenient times and dealt efficiently with the purchase....
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Jul 04,2012
Minithumbup
By:
Jul 04,2012
Featured Review
4 people found
this helpful
Very good service throughout the process of buying a property. Would recommend to a friend in a heartbeat. Very friendly and efficient :)...
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May 02,2014
Minithumbdown
By:
May 02,2014
1 people found
this helpful
Pleasant and efficient people to deal with. My fault for not reading the T's & C's though - finders fee is NOT 50% as I was told, as VAT at 20% is added - so total finder\s fee is in fact 60%. Likewise, adding VAT to a £60 deposit holder\'s fee? - in hindsight I should have just done this myself (although I certainly do not recall a conversation along the lines of "If we hold the deposit for you it will cost £72, otherwise I wouldn't have done this). An expensive lesson l...
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What agent could do to change your mind?
been explicit in conversation (not T&C\'s) about costs. - 60% finder\'s fee (including VAT, so not the 50% mentioned verbally) - ‚£72 for holding the deposit (which was not mentioned on the phone call where I asked for this service, assuming it would be included as part of the 60% finder\'s fee to be honest).
Was this helpful? Yes
Dec 11,2012
Minithumbdown
By:
Dec 11,2012
11 people found
this helpful
Quite an average estate agent. Got the job done but made minimum effort and never sought to exceed expectations. No proactive communications, though responded promptly when asked....
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By: CJ Hole Clifton
Dec 12, 2012
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I'm so sorry to hear that you didn't feel you got the service that you deserve. We make every effort to go the extra mile, the whole team is committed to ' excellence' . The word ' average' is not something we like or hope for. I'm glad you got prompt attention when you asked for it but will make sure that your concerns are addressed.....
Jun 22,2012
Minithumbup
By:
Jun 22,2012
7 people found
this helpful
I found all the staff at the branch friendly and helpful. Lee was particulary good when there was a hitch in proceedings and the solicitors seemed to have stalled. He was always patient and good natured....
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May 01,2012
Minithumbup
By:
May 01,2012
5 people found
this helpful
Lee was a fine example of an agent that listens to waht you want. He was very confident and professional throughout the whole buying process. Who said buying a property was hard work?! Lee made the whole process run without any problems and kept me fully up to speed with the progress of the sale. A great company to see your property. Great work....
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Apr 25,2012
Minithumbup
By:
Apr 25,2012
4 people found
this helpful
Lee provided me with professional courteous service and showed a commitment from the start to assist with the negotiations of my purchase. I would certainly recommend Lee (& Anne) to other persons looking for property advice....
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Apr 11,2012
Minithumbup
By:
Apr 11,2012
7 people found
this helpful
Good and professional service from start to finish, highly important to someone like me, a foreign buyer, living abroad. Lee was always easily available through e-mail, kind and patient, and followed the sale efficiently right up until completion, solving all my doubts. I would not hesitate to use CJ Hole again and have already recommended the branch to other people in my country....
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Was this helpful? Yes
Apr 10,2012
Minithumbup
By:
Apr 10,2012
6 people found
this helpful
Excellent service from start to finish. Lee was considerate when organizing viewings, and followed the sale through right up until completion. When he was on leave, we dealt with Anne, who was always helpful and courteous. We would not hesitate to use CJ Hole again....
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Was this helpful? Yes
Feb 28,2012
Minithumbup
By:
Feb 28,2012
3 people found
this helpful
I sold a property through CJ Hole Clifton and I was amazed at the helpfulness of the staff, especially Lee who monitored everything with my house sale and kept in regular contact. I would definately recommend them to anyone....
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Was this helpful? Yes
Jan 30,2012
Minithumbup
By:
Jan 30,2012
7 people found
this helpful
I have been a landlord for many years and have a large portfolio, I have been thinking of changing the agent that manages my properties, so I have checked a few agents out, I visited CJ Hole in Clifton and spoke to a lady called Rachel who was very helpful. I was introduced to the manager Sheila, and I took the decision on passing all my portfolio to them, they are helpful very professional and always available to help. I wish I had changed to them years ago....
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Was this helpful? Yes
Jan 30,2012
Minithumbup
By:
Jan 30,2012
7 people found
this helpful
I sold my house through CJ Hole in Clifton within two weeks; I found the service I received was excellent; all the staff worked hard and are very helpful.  I would recommend them to anyone, Thank you from all the family.     ...
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Jan 27,2012
Minithumbup
By:
Jan 27,2012
20 people found
this helpful
I was very impressed when I first met Howard when he came to do the valuation, he was keen and enthusiastic and explained how the service would be delivered. What he promised did actually happen...
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Was this helpful? Yes
Jan 05,2012
Minithumbup
By:
Jan 05,2012
5 people found
this helpful
Overall C J Hole offer a very professional service when purchasing a property, very helpful through the sales process, especially Anne who I found to begreat and professional. I would receommend them to friends....
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Was this helpful? Yes
Dec 05,2011
Minithumbdown
By:
Dec 05,2011
1 people found
this helpful
Misled and given false expectations of sale price. Sale took over six months. Had to reduce price to by over 15% to get things moving. Felt no action on part of agent to market the property or support exchange process. I would not use CJ Hole White ladies road again and would not recommend them. I had a completely different experience with CJ Hole Henleaze with another sale. This showed me how things should be done and their rate was 0.3% cheaper....
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What agent could do to change your mind?
See above
Was this helpful? Yes
By: CJHole Clifton
Dec 20, 2011
View all comments (1)
We are very sorry to hear your comments about our Clifton Office and it is most unusual to get feedback like this. Customer service is extremely important to us and would welcome the opportunity to discuss this further with you either on the phone or in a meeting. Please do not hesitate to contact us.....
Oct 02,2011
Minithumbup
By:
Oct 02,2011
2 people found
this helpful
Lee and all the staff at CJ Hole are friendly, professional and a pleasure to do business with. They kept me informed at every level of the sale. I would definately recommend them to friends....
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Was this helpful? Yes
Jul 28,2011
Minithumbup
By:
Jul 28,2011
1 people found
this helpful
Buying a house is a major decision in anyone's life. From the beginnings of our dealings with CJ Hole Clifton, we experienced courteous and extremely efficient service, which gave us confidence. We encountered all sorts of difficulties with the first property we wanted, which led to having to pull out in the end. But CJ Hole got us through and there were good relations with the vendors, who were stymied through circumstances beyond their control. The same day we heard that we could not buy t...
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Was this helpful? Yes
Mar 26,2011
Minithumbup
By:
Mar 26,2011
1 people found
this helpful
A valuation of my late brother's flat was carried out by Howard Davis of CJ Hole's Whiteladies branch. Two other estate agents valued the property prior to Howard's valuation, however, Howard gave the best advice at a time that was difficult for myself and my family. Howard was thorough in his inspection of the property and he engaged with the situation as opposed to the other two agents who wanted to complete the job as soon as possible and leave. I am all round satisfied with the service I rec...
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Was this helpful? Yes
Mar 03,2011
Minithumbdown
By:
Mar 03,2011
1 people found
this helpful
People would think CJ Hole in Whiteladies road is great and professional, but I was very disappointed. Very disorganized! And they all earn bunch of money... for what?????...
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Was this helpful? Yes
By: Howard Davis
Mar 04, 2011
View all comments (1)
I am very sorry you feel this way. Please phone me so that we can discuss the issues. We pride ourselves on our customer service and I am very disappointed to read this. Please contact Howard Davis 0117 9466588.....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £280,000
  • Max: £280,000

Letting
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  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 0 0 7 1 9 1 0 1
Lee Glenister - upload your photo Lee Glenister
6 reviews

About Lee No description set View full profile
Nikki Jones - upload your photo Nikki Jones
1 reviews

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Vicki Jenkins - upload your photo Vicki Jenkins
1 reviews

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Felicity Parker - upload your photo Felicity Parker
0 reviews

About Felicity No description set View full profile
Sheila  - upload your photo Sheila
1 reviews

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Rachel  - upload your photo Rachel
3 reviews

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Howard Davis - upload your photo Howard Davis
5 reviews

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Anne  - upload your photo Anne
1 reviews

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Honor Magor - upload your photo Honor Magor
0 reviews

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Last updated at 11:21 AM 11/08/2015 by allAgents

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Last updated at 11:21 AM 11/08/2015 by allAgents

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